Unfortunately this spot was disappointing from the moment we walked in. When we were trying to order, the person behind the register was on the struggle bus. I had to repeat my simple order four times. When I asked if they had any milk (for the kiddos) she laughed and just stared at me confused. I explained it was for the kids and we were dining in. She said she wasn't sure and then over a minute later confirmed they didnt. I asked for four water cups and that seemed to be another confusing task and I had to repeat that while she got several options for cups (putting them back and taking them out) before handing them to us, and then couldn't remember if we wanted water or a fountain drink. Needless to say our order was incorrect. We received a deep dish pizza, which we did not want but ate regardless because we were hungry. The Stromboli was very good, but the crust was turning soggy after sitting for 10 minutes. On a positive note, the tirimisu was awesome! The tables didn't have any napkins or condiments for pizza/pasta (cheese, red pepper, or oregano) but up by the soda fountains they had one of each. The problem with that is of course people would take those to their table and not put them back. To avoid awkwardly requesting to use them and then bring them back we just decided not to bother. I cannot imagine why the restaurant wouldn't provide these at the table or at least have more available. Ambiance was good. Typical pizza shop - booths and some tables. Walk up to order. Nothing overly fancy, but perfect for a Friday night out. read more

Scotto's Rigatoni Grill - Tiramisu - Italian Near Me - Ashburn, Virginia

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Very nice neighborhood italian bistro with solid offerings from pizza to pasta and sandwiches. Service is quick and place and dining area have friendly neighborhood feel to it! read more

Scotto's Rigatoni Grill - Italian Near Me - Ashburn, Virginia

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I finally tried Scotto's for a quick lunch and got an amazing deal: Buffalo, Cheese, and Pepperoni slices plus Garlic Knots and two fountains drinks for just $27. The Buffalo slice was one of the best I've tried. The place got busy fast, but the kind staff was quick to clean tables. Seeing all the great-smelling subs and pasta confirmed I need to return soon. This is a must-try spot for great value pizza! read more

Scotto's Rigatoni Grill - Dessert display - Italian Near Me - Ashburn, Virginia

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I'm on the fence. Pizza is in inconsistent. I've had really good pizza and some meh pizza from Scotto's. When I was in last week on a weeknight, the staff was loud and a bit rowdy. read more

I rarely give a five star rating, but based on my two recent orders at Scotto's Rigatoni Grill I feel comfortable doing so. Both of my orders were through Door Dash. My first order consisted of tortellini-something I crave but rarely find good anywhere. The tortellini was perfectly cooked and coated with just the right amount of sauce. The serving was generous and came with a couple of delicious pieces of bread. My second order was the antipasto salad. Everything was super fresh, again generous and really tasted great. I normally cannot eat raw onions, but whatever type of red onions this restaurant uses were very mild and added to the taste. There are no hidden fees using Door Dash and the separate food items arrived at the perfect temperature for both orders. I have never been to this location in person, but I imagine it is a kind of diner that believes in yummy food, at a decent price and leaves you wanting for more. read more

The pollo alla piccata was delicious. Pasta was cooked perfectly. Portion was huge. The tiramisu was moist and not too sweet. read more

Scotto's Rigatoni Grill - Delicious tiramisu - Italian Near Me - Ashburn, Virginia

Worst customer service ever. Order placed at 12:30 pm. Get there at 1:05 pm. Food still isn't ready. Employees can't even give an estimated time. I believe it was the manager that approached me and basically started yelling at me. Get a new manager! read more

Great and very quick delivery , this restaurant is my kid's fav, very flavorful.we loved ordering from here

The food comes out warm & you receive your order less than 15 minutes good on the taste buds. read more

Scotto's Rigatoni Grill - This is the Baked Ziti it's pretty delicious cost $15 - Italian Near Me - Ashburn, Virginia

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Went to celebrate my son's orchestra night and boy, was it AMAZING! We had a fairly large party of 7 and ordered the garlic knots and calamari which came out almost immediately. Both were piping hot and absolutely delicious! Next came our entrees, fettuccine carbonara, tortellini carbonara, cannelloni di Napoli, and pollo ala picata. My mother loves her food HOT, not spicy, just HOT and they delivered it in spades! It was all SO tasty that they had us all tasting each others dishes to see how amazing it all was. The service was absolutely impeccable with them coming to check on what are needs were. Lovely ambiance inside. OH, and we were stuffed (portions were large and filling...we took a doggie bag home) but had to try the tiramisu. The tiramisu did not disappoint. Delicious! I wish we had taken pictures to share just how amazing it looked and tasted. As a family, we have decided that THIS is definitely a place to revisit with whole family again. Thanks for making the night absolutely perfect! WOW! What a gem! read more

I have to give this place a compliment because I have been coming here for a couple years now. The service and food is always good. A good portion of dishes served. The manager is nice. read more

Always great pizza and the Greek salad is amazing. This place is always a great experience.

Only ever had their food delivered and our orders arrive timely and food is delicious. Pizzas are our favorite but also like some of the other dishes and kids love the chicken nuggets. read more

Fantastic Italian food at a great price. I have gotten lunch and dinner many times and even catered for a 50+ event. They can do it all!

I have ordered from here several times. Every single time I go my food is a bit cold and one of the cashiers with a beard is always smelling like tobacco and that is disgusting. Also when I wanted to take my order he was taking long to approach me because he seemed too busy talking with another worker. The food is okay but their customer service is absolute trash. read more

The service was horrible the day I ordered from here. Scheduled for a 4:30 pickup and food want read to near 5. As I was waiting no acknowledgment of me or any explanation to what was going on. The cashier did nothing but play on her phone the whole time and flirt with the crew in back. I've been here before with great satisfaction, however this day it was horrible. When I finally got my food not an apology or anything. Highly disappointed. read more

Please slice your prosciutto thinner! Thick prosciutto for cooking, thin for sandwiches. It's not ham. I do like the pasta dishes here. read more

Scotto's Rigatoni Grill - Thickest proscuitto slice ever in the Prosciutto Mozzarella Sub. - Italian Near Me - Ashburn, Virginia

The pizza had nice presentation and was cooked just the way I like it. However, the sauce was really watered down and pretty much tasteless outside of being acidic. I paid nearly $40 for the grandma's Sicilian...and it was WAY overpriced. It should of been around 18-20 plus deliverer charge. I don't think I will order here again due to the price. Not worth the value. Not bad, not great....but the price is just not worth it. read more

Scotto's pizza is delicious! The white pizza with broccoli is a favorite and the chicken on their salads is so flavorful! Delivery is fast and everything is fresh, hot and tasty! read more

It's really difficult to find a gluten-free crust that doesn't taste like cardboard. Not at Scotto's! They have the best gluten-free crust around! Nice job, Scotto's! read more

Top 3 pizza of all time. Been coming here for years and the service hasn't ever been bad. Tonight the service was exceptionally good and I had to leave a review. Not sure what the cashiers name was(has tattoos), but he made my night. He was such a nice guy and positive spirit. read more

I came here with my friend after a treacherous trifold completion and we were starving The food took like thirty minutes to come but we were the only people in the restaurant besides a couple of pick ups and they didn't give us water I was parched cuz the food was hella salty! We both got the pollo Marsala and it was really good but suspicious like the chicken felt microwaved which it probably was but what can you expect. Anyway I'd come back fs but then again I don't really have high expectations at all for Italian food oh also the bread was good nice and garlic and hot and salty but then again it made my throat so dry because they didn't give me water and I am too nervous to ask!! read more

Scotto's Rigatoni Grill - us - Italian Near Me - Ashburn, Virginia

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Ordered food for delivery through Uber eats and was pleasantly satisfied. Was craving a good baked ziti and Scotto's surely didn't disappoint. My ziti was cooked to perfection, pasta had the right amount of firmness, sauce was good and the cheese mix wasn't overbearing but just the perfect amount. Extremely satisfied with the ziti. My wife ordered the cheesy bread, which beware, is EXTREMELY CHEESY. she said it was ok but more great than she would have liked. The food was prepared swiftly, delivered on time (by Uber eats), warm upon arrival and delicious. Would definitely order again. Now only if they had a shrimp parmigiana on the menu.... read more

Middle of a pandemic, short staffed and under appreciated, these guys are A1. Ordered from them for about a year now and never had an issue. Had a larger order than usual and ordered a few pies, some sides and a 2 liter of soda. Pizza arrived with the cheese all slid to one side and missing the mozzarella sticks. Tried to fix the cheese myself but wife insisted we should call them. (They said 45 min to an hour. Arrived in 30 min) so naturally just thought it was a mistake so called to get the moz sticks and mentioned the condition of the pizza. They sent us brand new pies without hesitation. Before and after pics for reference. Great customer service. Shoutout to our go to pizza spot. Great job and keep it up read more

Scotto's Rigatoni Grill - Italian Near Me - Ashburn, Virginia

Pizza is yummy! (Try with fresh spinach!) Wings are good and not greasy or soggy. Perfect amount of crispy. But the real gem of this place is Krissy! She runs this place and truly cares about the quality of food, the customers, and the experience. She's personable, caring, and truly goes the extra mile. Scotto's is very lucky to have her! read more

Scotto's Rigatoni Grill - COVID19 stinks and supply chains are impacted. Scotto's is the perfect hometown restaurant to support! - Italian Near Me - Ashburn, Virginia

As a brambleton resident, Scottos is conveniently placed in our very retail/restaurant limited stretch of a neighborhood. I mean when we got a gas station i just about cried but i regress. I have been here just 5 years and i've had my ups and downs with this location in terms of customer service. Businesses, at times, fail to realize the importance of good customer service. It will make or break any situation. Now i am not sure if Scotto's is under new management but I have to shout out James specifically. The last couple of times he has taken care of the FOH during my pick up orders and he is just fantastic. It's the kind of customer service that is above and beyond. If, for whatever reason, my order was incorrect (which it hasn't been) he would keep me coming back. I love the food, i mean their pizza is great. I only hope they are taking good care and acknowledging their staff for their superior customer service because the restaurant industry is tough. And if they aren't acknowledging his superb attitude, i've got my business card ready for him! read more

Scotto's Rigatoni Grill - Thick Crust Sicilian - Italian Near Me - Ashburn, Virginia

Excellent food, good delivery service. The tiramisu and cannolis are delicious. Entrees are also very tasty. Highly recommend !

I ordered a extra grande Sicilian thick crust with green peppers and black olives. I was told delivery would take an hour and half, so I decided to pick it up. I was told pick up would take at least an hour. When I arrived at the store an hour later the staff was friendly and polite. When I got home we found the pizza was cold and the crust burnt, it clearly didn't take an hour to make and had been sitting for some time. The pizza itself was bland and tasteless. So overall I have to say avoid Scotty's, I won't be going back. read more

Wife liked this better than Giovanni's in Leesburg... boys were not big fans. The pepperoni was Uber greasy and left pools on the plate. They said the cheese was sweet. Wife liked the crust and sweet cheese. I tried the meatballs and thought they were too spongy. The boys thought they were great. So if you have hungry boys that don't care about taste this place is great. read more

Scotto's Rigatoni Grill - Pool of grease - Italian Near Me - Ashburn, Virginia

Food is very good and dependable. The ordering on line is fairly smooth but it took one hour for the food to be delivered, way too long! We are a a short distance away and the delay didn't make sense. read more

Ordered from here a few times and it's been good, but i just found a hair wrapped around one of the noodles in my pasta. Absolutely disgusting, and threw off my appetite. read more

Ordered delivery and when the pizza showed up all of the cheese and toppings had completely slid off and were all over the box. Completely inedible. I called to ask for a refund, which they said they would do, and they never did. Will not be returning. read more

This is no joke the sampler minus 1 mozzarella stick, cold, no seasoning, no flavor. What a joke!! We also ordered the meat lovers extra large deep dish, 2 massive disappointments, good news it was only 41 dollars. . Can't say I will eat her again. read more

Scotto's Rigatoni Grill - Sampler - Italian Near Me - Ashburn, Virginia

Placed order at 5:30pm; was told 45 minutes. Called at 6:30pm to ask where our food was (we live 2 minutes from the store). Told us our food was "right around the corner". Called at 7:00pm, and again "your food is right around the corner". I live around the corner! Called at 7:30pm (TWO HOUR MARK!) and was told "Uh, no one was home. We tried to deliver it twice. Guess he went to the wrong house". We had to go up and get our food. NO ONE APOLOGIZED TO US. WE WERE ACTUALLY TOLD TO WAIT 10 MINUTES LONGER THAN WAS JUST TOLD OVER THE PHONE! I'm baffled. 1 out of the 3 items wasn't even in the bag!! Delivery driver calls me at 8:00pm saying "I'm outside." We have already gone up to the restaurant to get the food. I go to the front door and shocker! No delivery driver! He went to the wrong house THREE TIMES! Get some better delivery drivers, and maybe check that the order is complete after 2 hours of your customers not getting their food. Also, don't try to deliver my food after 2 1/2 hours. AND MAYBE APOLOGIZE TO YOUR CUSTOMERS. read more

I wanted to like their pizza but found it bland tasting. We ordered the Sicilian margarita pizza and although I can appreciate how it looked (lots of fresh mozzarella and freshly torn basil) the flavor was flat. I didn't even finish a full slice as I was just kind of over a mouthful of bread without much flavor. Too much thick bread/crust. It was delivered very quickly though through Uber Eats, so that was nice. read more

Probably the worse pizza we've had since moving to Virginia. The pizza was over cooked, burnt and hard. We basically could only eat the middle portions of the pizza. It was almost as though we were eating an old, stale pizza. To top it off there were barely any toppings including the cheese. There was about 1.5" of sauce from the edge of the cheese to the crust. Like what happened to covering the sauce parts with cheese? First and last time getting pizza here. read more

Tried this spot via UBER EATS and was really happy with it. The Angel Hair Pasta was fantastic. The Chicken were pretty damn good. Packaging was above average for sure and delivery easy read more

I've been a Scotto's customer since it opened. It's not fine dining, but it's reliable and reasonable. However, I'm disinclined to return after an experience last night. I ordered three pasta dishes for carry out: Baked Ziti, Tortellini Carbonara, and Gnocchi Sorrentini. I arrived home to find the gnocchi, which I've ordered numerous times previously, was definitely not gnocchi. I called the restaurant, and the employee was polite. He spoke to the owner, then told me that what I received was gnocchi and there wasn't anything they could do. I asked to speak to the owner, who insisted it was the same gnocchi they'd served for years. I described what I had received and said that it definitely was not gnocchi, but he insisted they'd given me gnocchi. I finally said I'd come to the restaurant to show him. When I arrived, I handed him the container and said, "This is cannelloni." He glanced at it and said, "You're right." I asked him why he'd wasted my time arguing instead of apologizing and urging me to come back to allow them to fix their error. I asked for and received a refund. This was awful customer service. Rather than apologize and take ownership, he chose to argue and insist I was wrong. You blew it, Scotto's. I can see my time and business isn't valued. So, you'll get neither one. read more

In the 7 years I've lived here, this is HANDS DOWN the WORST food I have ever had. I would get into it, but they already took $100 from me by sending me garbage - so they're not worth my time. Be smart. Order elsewhere. I tried giving it to my dog, but he wouldn't even eat it. read more

Quite possibly the worst service I've ever encountered. Ordered our food, chicken Cesar for my wife and lasagna for me. My wife's came out after 10 minutes and 30 minutes later still waiting on my food. Staff u concerned. Said they'd bring it out when it was ready. It's not like we wanted to eat together or anything. Good grief. Never again read more