Howie is 100% as amazing as everyone says he is! I did an Extensive Google, Reddit, Yelp search and Scott's Jewelers came up over and over both from people in Brooklyn, in the tri-state area and in other states on the west coast. I could not have had a smoother experience from a communication, service or product perspective. Howie will take care of you! read more

5 star experience and service. I've been a client for more than 25 years with Scott. He is an expert with custom requests that always comes out beautiful. Thank you Scott and your team for the years of great service. read more

I've been going to Scott's Jewelers for years, and at this point, Howie, has become a friend -- the kind of person you're genuinely happy to see when you walk in. But even beyond that, this is just a great shop that's been consistently reliable for me. What keeps me coming back is how helpful he is with recommendations. If I'm looking for a gift and I'm torn, he'll ask a few quick questions and then point me toward options that actually make sense (and won't blow up your budget). Same deal if I bring something in and I'm not sure what it needs -- he'll explain it in a normal way, give you real advice, and never makes you feel pressured to spend more than you planned. Every time I've been in, the experience has been smooth: easy conversation, patient service, everything handled carefully, and you leave feeling like you made the right call. It's hard to find a jeweler that feels this trustworthy and consistent over the long haul. Highly recommend Scott's if you want a place you can stick with for years. read more

Very unprofessional and rude with pressuring tactics to make a purchase. Do not recommend at all.

Fantastic place with great service that will leave customer happy and satisfied with piercing. The gentleman, who does piercing, is high professional and has outstanding personality. I would give him 10 stars. Whoever is looking for the place to have piercing done- go there, you will not regret. I checked my review now and I am wondering why Yelp shows that my location in San Francisco, but I live in Brooklyn and was in the store today, December 5, read more

I was looking for the perfect Birthday present for my Sweetheart. His birthday is in April, so his birthstone is Diamond. All of the initial rings I saw were too plain or way too flashy ! I spent months looking for the perfect ring. Both on the computer and looking in store windows. I finally called Scott Jewelers . I have shopped with them for over 20 years ! I asked if they could make a custom ring. Kyle said "Come in, we can help". I created a picture using Adobe Photoshop. This was the beginning of March, I was worried about time, I needed it for April. Not only did they have it ready with time to spare. The price was good and the RING WAS PERFECT ! ! And my Sweetheart Loved it ! read more

Scott Jewelers - Two Initials - F R with 10 Diamonds - Jewelry Near Me - Brooklyn, New York

Back again to get a watch for my son. Nobody can seem to get this model but Scott sure can. Totally 100% satisfied with the guidance I get from Scott and Howie. The store is very nicely loaded with merchandise and we are always able to get what we want even if it needs to be ordered. The staff is all pleasant and helpful. I arrived and Scott was finishing up with another customer, the sales person came over and asked if she could help. I was shocked to hear they were because this place looks amazing. Scott told me that next time you come we will be in out new store 2 doors down. I have recommended Scott Jewelers to friends and family and they are all super satisficed. Congratulation on the new store and thanks for taking the hassle out of buying jewelry ! read more

Amazing customer service and great pieces!!! I love going there. It's beautiful and unique plus the owner is a professional who loves his clients and his work!!! I highly recommend this place! read more

This store is there forever and I always have to go back there because they have the best stuff however they changed so much lately and their service has been really horrible. I am not a fan of them anymore. read more

I am giving 5 stars because I had some kind of connection with Kyle. We chit chatted for a while after I gave him 4 rings to size and to restring my bracelet. I enjoyed the conversation as we talked about food (that's my thing) I will re-review when I actually get my jewelry back. It's great to see a local mom and pop store that has been around since 1977 still thriving and I'm sure this is the reason. They are personable and showed me that they care. Stay tuned for the follow up. read more

I recently had the pleasure of experiencing the impeccable service offered by Kyle from Scott's Jewelers. Kyle's attention to detail and willingness to listen to my preferences ensured that I got exactly what I was looking for. Kyle went above and beyond, and I couldn't recommend him more. If you're in search for a special gift for someone you love, I couldn't going to Scott's Jewelers enough. read more

Do not go to Scotts Jewelers if you value your jewelry. My wife went there for a repair and they threw out part of the bracelet and didn't repair it. The owners exact words were sue me for the missing part. Stay away from this terrible place. Howie You did a great job omitting many of the key facts. Like how you lost an eye of the bracelet and never took responsibility for it. Also that you changed our story about losing the eye mid way during the interaction. How would you expect someone to react if they were treated like a liar when the blame falls solely in your hands. For you to say sue me for the piece you and your team lost is completely ridiculous. Instead of going on here and discussing the reactions of people maybe you should go back and look at the camera to see what happened to the eye to confirm that it was indeed your fault and take responsibility for it. How threatened to show a video which I don't think he would want to show people that video because they would walk the other way when they see how you treat female customers. To curse out a female customer in a store full of employees all of which are female is great customer service. That's right it was a store full of employees with no other customers inside. Based on other negative reviews you clearly don't know how to take responsibility for your actions or treat customers. read more

Jewelry is most elegant very well displayed won't find in another store on the highway

Horrible place to fix or repair anything. I brought in a Rolex submariner to switch out a bracelet. The repair man ruined my clasp. After I brought my watch back to fix the clasp, the owner said he wouldn't honor it. Bent my clasp with pliers in front of me and wouldn't repair it after his guy didn't do the job I paid for. I didn't feel like bringing litigation because it would cost me more than the trouble itself. I would NEVER go back there after years of patronage. They don't care about their clients. Terrible place. Don't go there. They also charge more than anyone else on Kings Highway for their peddled wares. read more

I have been going to Scott's jewelers for over 20 years . I cannot say enough wonderful things about their customer service. The jewelry is beautuful obviously. If you want something and they don't happen to have it in stock ,they will make it custom or get it for you. Scott. Howie and Jamie are terrific. However I am going to sing Jamie's praises. Her customer service is fabulous. She is fun to work with and very knowlegeable about her product. Jewelry is a blind item and you need to trust your jeweler to help you spend wisely. I trust Scott's jewelers. read more

Failed to return links from a necklace I had fixed. Insisted they returned. Pushed me out the door like I was a thief. The repair they did was not good. And had to be redone. Very surprised and disappointed read more

Very unprofessional employees. Thought it would be a great idea to buy our wedding rings here, lady measuring my ring, sized it wrong and went down a whole size. That's just to start. The owner (I guess), said he would order it for me and would call me when it arrives, that was two weeks ago. Just called, spoke with some rude, RUDE woman over the phone, asked about my purchase, her answer... "I have no idea what your talking about, let me get your number I'll call you back." - Seriously, are you (explicit word) kidding me?! After I kindly said no, I would like some help now, hence you not knowing anything my purchase, she simply says I have other customers to attend to. Jesus... I run a business, if my employees spoke with one of my customers like that, oh you bet there would be some serious repercussions. Guess who will be returning their purchase today? After going in to discuss what is going on with my ring, I come to find out the rude person on the phone was the owners sister. I go in to see if I can pick up my ring and to no avail. The lady starts arguing with me AGAIN, about why she was right and I was wrong. I thought the last I checked I was the customer, no? To top it off, the owner comes over, defending his sister instead of addressing my concern, he starts to argue with me as well. I told him, if I can't get my ring and you guys do not contact me I'll just get my refund. His reply "Good luck buddy on getting your refund, you're getting nothing." Wow... Talk about a stand up guy! Class act. They take your money at first with their no refund policy and than they treat a customer like crap after. If you are reading this review, do yourself a favor and do NOT go here to buy any of your personal needs. The owner doesn't deserve any business for the way he treats his customers. There is a GREAT jewelry store, not too far away, they are awesome! I use them all the time for my kids bracelets and necklaces and my watches, Pavilion Jewelers, 1701 Kings highway, stand up guys. Scott's Jewelers is a sham of a shop. I should have waited with my purchase than go to this spot. read more

couple of rings satisfied so far life time replacement for diamonds one haven't picked up 2nd one hopefully if need replacement shouldn't be a issue..thx for friendly staff read more

....long time ago I bought movado watch (water-resistant) $800 after few weeks i noticed water spots under the screen, my guess this was from taking shower with the watch since i was not swimming with it. I came back to the store- they repaired it, however after a month or so the same thing happened i and kind of lost interest.... 6 years later ( decided to try them again) I came back to Scott Jewelers and bought baraka bracelet $600, 3 days later it started to rip! I came back to the store to get $ back but NO chance. They took a bracelet for repair ( 3-4 days later nobody bothered to call me back ). The bracelet was somewhat "repaired" but it did not look like 1 week old bracelet and definitely NOT looking like $600 bracelet at this point. The owner and his brother are NOT good dealing with returns or repairs. If you are unlucky to buy some FAKE item in this hole - you are out of luck. avoid this place! read more

Just returned from my trip to New York. I recently purchased several items and was treated like family by the sales people. I shopped the items before going there and they were very competitive with other stores. I would highly recommend going there for excellent customer service and great pricing. read more

The person who does the ear piercing told my wife that no appointment was needed and to come any day between the hours of 12-3. Here we are on a Saturday to get my daughters ears pierced. She's been waiting for this. Now he is saying that they don't do piercings on Saturday's. it's not exactly busy and the lack of customer service is apparent. Lousy parking situation, lack of attention to customers and an overall "we don't care" vibe has me saying we will not be back. read more

I just came from the new store. Absolutely gorgeous! Amazing job. Incredible selection, although no purchases today; just dropped off my watch for service. Staff is friendly and courteous. Scott and Howie are the bomb. HIGHLY recommended. read more

Scott Jewelers - Scott and Howie with Brooklyn Borough President, Marty Markowitz - Jewelry Near Me - Brooklyn, New York

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My first experience is similar to Bonnie and James and John. I brought in a bracelet to get it fixed and they stole a link instead of fixing it. When i politely asked how much an 18 gram gold bracelet would be worth i was shocked to hear that it at best they would give me 18 dollars or better yet i should take it to a pawn shop. i tried to give them a second chance and bring a diamond ring to get resized. the jeweler informs me these are not all diamonds i know this ring was purchased through a legitimate dealer and i asked a question i was again told it is worthless and to go to a pawn shop. i have never experience such arrogant and condescending treatment. They treat customers like inferior crap. Never trust them to sell you anything authentic, get a second opinion or better yet never go there. read more

I've been looking for a place in Brooklyn with great quality diamonds. Recently, I was on the search for large diamond hoops. It was hard just to find a place with the right size, let alone good color and clarity. You can find H color diamonds, but rarely F. I happened to stumble on Scott Jewelers and just couldn't believe it, the perfect size with really great quality diamonds! It's not easy finding a jewelry store like this! Great service, cool collection, great quality and at a very fair price. So excited I found them!!! read more

they sell the fake stone for the real price. they do not get it back if you want to return it or sell it back. The actual value of the diamond necklace is $ 50 but they sale to me $ 350. I never recommend​​ that store. if you buy anything from them bringing some other store check real value read more

Keep in mind anything you will buy here they will always fix or repair without extra payment

Only place I trust! Going for over 20 years. I've tried going to other jewelers, can't. Prices are superb, jewelry is great!

Came in today for wedding bands w my fiancé, and howie was awesome. I couldn't decide and not only did he guide me in the right direction but he was patient as I asked to try on almost every ring. I highly recommend this store. By the amount of other customers there today it's clearly a town favorite. read more

They treat their customers with such disrespect. It seems like they are doing you a favor by selling you jewelry. What a horrible experience. read more

This review will be short and sweet. I walked into this shop thinking I'd find jewlery I liked. There were about three people standing around twirling their thumbs. No one even acknowledged me. No one asked if they could help...not even a hello or a smile. But as soon as another woman who's skin complexion was lighter than mines walked in she was greeted with open arms. Although this place had beautiful jewelry their customer service is horrible and I will NEVER shop here. I wouldn't recommend anyone shopping here either!! read more

Best jeweler around ,,, Howie is the best honest , and stands behind his jewelry I would def recommend

Scott Jewelers are absolutely amazing my boyfriend bought me my engagement ring there and purpose September 19,2017 it is white gold 18k gold a little over 3karats it is stunning. I love them and have been going there for years. Over 20 years. They are great quality jewelers and people should go there to buy jewelry. Sincerely Gia Scioscia read more

My Husband and I have been going to Scotts for the past 6 years now , they have a huge selection are very helpful and treat us and every customer I see walk in there like family. They are honest and do the right thing ALWAYS . I've sent a few people to them over the years and they also said how great they were and how happy with their purchasers they were ! The staff their is very helpful as well ! I wouldn't let a few negative reviews shy me away from this store because some customers are just idiots and it's not always the business that's wrong ! They have always treated me and everyone I saw walk in their during my visits with respect and honesty ! I would never go to another jeweler and only recommend scotts ! They are THE BEST! read more

My whole family has been buying excellent quality and Beautiful jewelry from Scott's for the past 25 years. They are the only jeweler we trust. The whole family Scotty, Jamie and Howie have always treated us like family. I took my baby girl in today to get her ears pierced Howie was so good with her helped to make it a pleasant experience. Wouldn't go anywhere else! read more

Between my mother in law, my wife, then myself....our family has been shopping at Scotts for well over 15 years. Glad to see they moved a few doors down to a bigger place and totally got a makeover. The place looks fantastic. Love that they all know us and they always talk to us straight. Never feel like I'm getting ripped off or bamboozled. I trust the folks at Scott's and that's real important. We will continue to shop at Scotts. read more

Love this place. They are honest and do great work! My fiancée loved her ring. This has become my go to place from now on!!!!!

Have been coming here for years. Great service and big selection with a friendly staff. Got my wife a bracelet for her birthday (can't tell you what age she turned) read more

My fiancé has been going to scotts forever! He recently got me my engagement ring there and it's stunning. So many compliments. Everyone in there is so helpful and welcoming. read more

Took my 3 year old for ear piercing this past Saturday. I was a nervous wreck but Howie was wonderful with her. He was friendly, quick, and professional. Very happy with our experience! read more

My wife and I traveled from Philadelphia to Scott Jewelers on Saturday. They are one of a handful of stores in the U.S. that carry Baraka men's bracelets. We were pleased with the large selection and Jaime was extremely pleasant to deal with. I bought 2 bracelets at a very good price. A rose gold and champagne diamond ring caught my wife's' eye and we purchased the very unusual ring for her. I wouldn't hesitate to go back again, even with the 4 hour trip. Jaime introduced me to Scott who was very friendly and personable. First time in Brooklyn and it was worth the trip! read more