Howie is 100% as amazing as everyone says he is! I did an Extensive Google, Reddit, Yelp search and…read moreScott's Jewelers came up over and over both from people in Brooklyn, in the tri-state area and in other states on the west coast. I could not have had a smoother experience from a communication, service or product perspective. Howie will take care of you!

I've been going to Scott's Jewelers for years, and at this point, Howie, has become a friend -- the…read morekind of person you're genuinely happy to see when you walk in. But even beyond that, this is just a great shop that's been consistently reliable for me. What keeps me coming back is how helpful he is with recommendations. If I'm looking for a gift and I'm torn, he'll ask a few quick questions and then point me toward options that actually make sense (and won't blow up your budget). Same deal if I bring something in and I'm not sure what it needs -- he'll explain it in a normal way, give you real advice, and never makes you feel pressured to spend more than you planned. Every time I've been in, the experience has been smooth: easy conversation, patient service, everything handled carefully, and you leave feeling like you made the right call. It's hard to find a jeweler that feels this trustworthy and consistent over the long haul. Highly recommend Scott's if you want a place you can stick with for years.

Love how they run their business! Always polite and ready to help. Did custom engraving there and…read morewas super happy not only with the result but the speed

Wish I had discovered this jewelry store years ago. The owners are friendly, helpful and offer…read moregreat customer service that doesn't seem to exist elsewhere anymore. There is no pushy aggressive sales tactics and the selection they carry is beautiful. They also repair and clean jewelry. I highly recommend them!

I went in looking for a nice 14 karat gold chain to replace the one I gave to my mom. I wanted to…read moremeet the owner Barry, but he was busy in the back so the very nice sales lady assisted me. She was very kind and patient and showed me a wide variety of yellow 14 karat gold chains in different lengths, styles and widths. I was pretty specific with what I was looking for. I don't like anything too big or flashy but more on the thin side. Not too thin as it needs to hold a pendant. She was awesome with her suggestions and showed me a really nice variety of chains. When shopping for any type of jewelry, I like to take my time, shop around and do my research. After going to several more jewelry stores in the neighborhood, I've decided that once I am ready, I will return to Frankel's' based on the exceptionally kind customer service, fair prices, vast selection and impressive and longstanding reputation that they have in the area.

Barry went above and beyond to create a beautiful custom name necklace for my sister's birthday. I…read moreflew in from out of state to see Barry in my old Brooklyn neighborhood in the hopes of recreating a necklace my grandmother bought in the 70's. My sister lost her necklace years ago and Barry was responsive and meticulous, working with me over the phone to recreate the design and match the detail perfectly. He even found an old tool used to score the gold like they did back then and the finished product was just perfect! Barry - I can't thank you enough for making this crazy request a reality - and all done in a 24 hour turnaround to make sure i had the necklace on time! I could not have asked for a better experience - beautiful necklace, excellent communication, customer service and attention to detail! Barry is a gem in the business!

I love Alex's work! Every time I come in he's courteous, kind, professional, I never have to wait…read morelong and his prices are reasonable!!! I give him 10 stars and Schlomi is adorable I always ask for him!!!

I wanted to get some jewelry appraised. I went to Perlina Jewelers and found that they were very…read morethrough and accurate with the appraisal. The man that we dealt with was knowledgeable and pleasant. I will be going back to have some jewelry created and of course to see Schlomi.

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

If u are looking to buy a beautiful peice of vintage or antique jewelry for a reasonable price,…read morethis is the place

what a dump, looks nice but really thieves...can't believe that these kind of people stay in…read morebusiness.

Salespeople are passionate about watches and want to get what you want will take the time to show…read moreyou everything they have. Super friendly and service is superb, they will even help you with a watch u did not buy from them like removing or adding a link. It's family owned and they treat you like family. Won't go anywhere else. Love my Tudor 58 caffein free diet coke.

I brought my ten-year-old Rolex in for the required service and Barthman's did an outstanding job…read more My watch now looks exactly as it did when it was purchased as a new watch. It always kept perfect time until about the last year or so. But now it keeps perfect time again. Based on my experiences with Barthman's, I would highly recommend them if you plan to buy or service a Rolex.

The guy did a great job and wasn't pricey. He worked on my watch on the spot! Will definitely come…read moreback again for other watches.

This man is a craftsman from another time, something the world is slowly losing. I took my bent…read moreglasses to 3 different optical shops who just threw up their arms "we can't fix it"--modern shops are doing the least! I took it here, he fixed within 10 minutes for totally reasonable price. Don't hesitate, if you need something repaired that he covers...go directly there.

In the beginning of July 2026, I came into the store clean, polish and appraise the ring my grandma…read moregave me in late seventies. The ring, rubies, small diamonds and gold, was going to be a gift for my daughter who turned 40 July 12th. The ring was returned back to me in a beautiful gift box and after more than 40 years of my never taking it off, it looked shiny, beautiful and brand new. Most importantly, my daughter loved that family heirloom and said she would never take it off. Thank you so very much for the job well done

Beautiful Jewellery but Owners are Racist - Me and my fiancée came in and asked to be sized for a…read morering. They told us that they don't offer that service and that we should go next door. My fiancée is a different race than me. The atmosphere felt very uncomfortable so we left. There are other jewellery stores for fine jewellery in the neighbourhood.

Eduard's shoe repair is not only for shoes but jewelry as well. I get my watch batteries changed…read morethere and he fixed my chains that were broken by a new born ( their strength). I recently took a pair of leather riding boots for alteration, however it could not be done without daming the shoe. Therefore, Eduard had the idea of cutting it, which I was hesitant but baby it came out exceptionally good. I literally picked it up yesterday (10/22/26), and he added a new sole and strtched it a bit for me for thicker socks. Also he added the original detail from the boot. OMG...I cant wait to wear next week!!!! As he is a small business the prices are a bit high but the QUALITY is great. It like old school craftsmanship. YOU CANNOT PUT A PRICE ON THAT. My necklaces are still going strong. Thanks Eduard!!!!

Big ripoff, wanted $70 to glue soles back on a pair of shoes.. I went to another place nearby and…read morepaid $20 to do the same.. Do not recommend..