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    Frankel's Jewelry

    5.0 (7 reviews)
    Closed 11:30 am - 5:00 pm

    Services - Frankel's Jewelry

    Jewelry repair

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    Benz Jewelers

    Benz Jewelers

    (17 reviews)

    Sheepshead Bay

    I purchased a ring that I had been looking for and I love it. I also gave them 2 expensive watches…read moreto repair and clean. I thought the mechanisms might not even work but Fred took them and now they're working. He also polished a gold band on an old watch and now it looks like new. Liz is usually in the store and she is a pleasure to work with. Their jewelry is beautiful and I highly recommend shopping there.

    Went in for a very simple watch repair a small piece on the face that needed to be glued. I was…read moretold nothing is repaired on premises and that the watch would need to be sent out, taking one to two weeks just to be looked at. I asked reasonable questions about why such a simple fix had to be sent elsewhere for so long, especially since the watch has diamonds and I wanted transparency. Instead of explaining the process professionally, the employee completely misjudged me, assumed I would be a problem, and refused to take my watch at all. I was made to feel uncomfortable and treated poorly for no reason. Customers should never be made to feel bad for being cautious with expensive items. If a well known jewelry store can't do basic repairs in house and reacts defensively when asked honest questions, that's a red flag. Do not waste your time or money here. I walked up the block and had the same issue fixed in five minutes for twenty dollars. Enough said. The lady inside is such a disgrace she judges and assumes every single customer and I told her I love buying jewelry. I didn't even know you guys were here and you just lost a potential customer because of how judgmental she was! I should've read the reviews before even wasting my time there's not even any parking in the area and to be quite honest all of the jewelry that they had inside looked so outdated like 80s style eww I went in because they said that they do repairs, but apparently that that's also a sham be careful giving your jewelry to places like this cause they probably do indeed switch out Diamonds and all that other stuff with all the negative reviews I wouldn't put it past them!!! Also, what shady is something that was done in five minutes they wanted to take the watch literally for a while, which leads me to believe that like other reviewer said they would've probably took all my diamonds off and probably switched them out to some Fugazi stuff stay away from this place and the rude lady behind the counter !!

    J Patch Designs by Karen - Our newest bracelet collection. Call for more information

    J Patch Designs by Karen

    (387 reviews)

    $$

    Midtown West

    September 15, 2026 dropped off ring and picked up ring on September 17, 2026…read more Master Craftsmanship & Flawless Precision! If you have a priceless family heirloom or a piece of fine jewelry that requires absolute perfection, J Patch Designs by Karen is the only place in New York City you should trust. I brought in my late father's century-old, solid gold Masonic ring to be resized up to fit my finger. Because the ring features an incredibly delicate, heat-sensitive vintage black onyx stone, a standard jeweler's torch could have easily cracked it. Cliff looked over the piece and immediately guaranteed he would execute a specialized, high-tech precision laser weld.Not only did he resize the thick band flawlessly with an invisible seam, but he also performed an absolutely razor-sharp, custom one-line laser engraving inside the shank to commemorate my own Master Mason milestone (MM 5-2-81). The mirror-polish finish he delivered brought the historic gold back to its full, brilliant glory without losing any of its vintage character. To top off an already perfect experience, the customer service was warm, honest, and completely professional. Cliff even walked me through the care process and provided a complimentary bottle of liquid jewelry cleaner. As a high-volume content creator reviewer with over 16 + million views , I inspect businesses with a very strict eye--and J Patch Designs easily earns the highest recommendation possible. Thank you, Cliff and Karen, for treating my family's history with such immense respect! You made my day!!! Once again thank you!! I normally don't give 5 Stars.

    Karen helped me with two projects. I am very happy with both. First, she helped me transform a…read morediamond stud earring (lost its mate) into a pendant. The more complicated project was to restore a vintage ring I inherited from my grandmother. It's very delicate and the one stone kept falling out. They cleaned, sized, and restored it beautifully. I'm so happy to be able to wear it again after all this time.

    Quick Jewelry Repairs

    Quick Jewelry Repairs

    (131 reviews)

    Long Island City, Sunnyside

    I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

    the worst customer service, actually there is no service. i…read moretried the chat, i get the same message everytime i wrote something, "we will get back to tuou in a few" they never got back, i tried to start an order to a repair, for a swatch watch, i email them because the instructions are very limited to start an order and confusing, i enter the brand and the model, i got an email, asking for a picture of my watch, iemailed it, they asked the same thing twice, then again, how annoying, i do not recomemned this company, i'm in palm beach florida i would have to take the risk of hipping my watch, not knowing if they ever going to respond, they do not answer the phone either. i found a local store, i have an appoinment i will deal with a real person, forget this company, they are horrrible

    Frankel's Jewelry - jewelry - Updated September 2026

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