1. Mikes Jewelry Design

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    Brooklyn, NY

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    Mikes Jewelry Design

    5.0 (7 reviews)
    Open • 11:00 am - 6:00 pm

    Services - Mikes Jewelry Design

    Jewelry repair

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    2 years ago

    Such a great store! the owner,Mike, fixed my watches for a great price and answered all my questions! I will definitely be coming back!!

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    4 years ago

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    4 years ago

    Mike is such a nice guy! I came in with a necklace that had a charm that fell off and he fixed it on the spot in minutes. He's great!

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    6 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    Catbird - Brooklyn - Gift wrapping with love

    Catbird - Brooklyn

    (405 reviews)

    $$$

    Williamsburg - North Side

    My husband has bought me jewelry from Catbird in the past, so I was very pleasantly surprised…read morepassing by this storefront unexpectedly! I knew I had to wait until they opened to check things out in person, and luckily they are very punctual. A surprising amount of people came in at opening - I guess it's a very popular store/location! We were first window shopping around, and it was initially hard to get a staff to help answer a few questions about pieces we were interested in. Finally we got someone's attention and they actually pulled out the entire collection for us to see and ask to try on. It wasn't on display, but as part of the box of pieces that were for sale, I found an adorable ring and knew I had to get it. Unfortunately they had sold out of my size - at the time, my fingers must've been extremely swollen from the heat because my size was way bigger than I remembered it to be. The staff didn't mention anything like that to be wary of, but I felt like they would have known. I left the shop without buying anything but did note the ring I wanted and got on the waitlist online. Eventually they came back in stock, so I'm glad I did go to the storefront to see it in person!

    I'm stunned to leave this review but also want to warn others and hope Catbird will actually remedy…read moremy situation. I purchased two name rings late in 2025, I had been a customer at the original location since they opened in 2005 when I was in college! I've bought so many rings from them, many by Wwake but also very nice ones by their in house line. A lot of personalized ones over the years with sentimental value for me. I think quality and production must be way down and I'm worried maybe these rings I have from last year may not even be actual gold. Maybe it's a fault in the design? I put one on and almost cut myself- it had split!!! I was so shocked and reached out to them immediately since this hasn't happened in 20+ years as a loyal customer who recommended their brand, bought gifts for family, etc. I emailed customer service and they said it's under warranty and can be fixed. I felt like that would be okay until I looked at my other name ring, purchased on the same date. I can see a split forming but not complete in the same exact location as the other one!!!!! I don't want a "fix" or replacement anymore unless it's another brand. I'd like my money back, I've never ever had real jewelry break on its own like this and I take very good care of these treasured objects. I can see these will break again and again :( If they can actually give good customer service I'll return as a customer to still buy trusted brands like Wwake but would never buy from their line ever again and can see numerous recent Reddit posts describing Catbird line jewelry falling apart! Sticking to Kathryn Bentley and other cool designers who take more pride in their work. Buyer beware :/

    Gennaro Jewelers

    Gennaro Jewelers

    (269 reviews)

    $$

    I walked into Gennaro Jewelers needing my tennis necklace repaired and walked out with not only a…read morenecklace that looked brand new, but a solution to something that had been bothering me for the longest time. I genuinely cannot say enough good things about my experience here! From the moment I walked in, Eric was welcoming and thorough. He took the time to inspect my necklace and explain what needed to be fixed. I was then brought downstairs, where I got to sit and watch Herman work on my necklace up close on a TV screen. I could see every little detail of the repair as it was happening, which was fascinating! While I was downstairs, Courtney came over and started explaining everything to me. At this point, I felt like I was on a little excursion tour and I was loving every minute of it! She shared how Herman got his start in jewelry repair when he was just 9 years old in Ecuador and how he's spent years perfecting his craft. Watching him work while hearing his story made me appreciate the craftsmanship that much more. My necklace was repaired, cleaned, and polished to absolute perfection. But here's where my experience got even better. While I was downstairs, Diana complimented me on my necklace and the diamond earrings I was wearing. What she didn't know was that those earrings had been driving me CRAZY for the longest time. Because of their size and weight, they would constantly tilt downward instead of sitting beautifully on my ears. It's such a small thing, but when you have beautiful earrings, you actually want people to SEE them! Diana asked what kind of backings I was using. I told her screwbacks, and she smiled and told me to come find her upstairs when I was finished. Well, I did, and she pulled out these jumbo-sized screwbacks and said, "Let's see if these work." She cleaned my earrings, had me try them on with the new backings, and I kid you not, I got emotional LOL. My diamonds were FINALLY sitting upright and looking the way they were supposed to! She jokingly called them the "magic bra" for earrings, which honestly couldn't have been a more accurate description. SOLD! I walked in for a necklace repair and somehow walked out with a problem solved that I hadn't even come in to address. All because Diana was observant enough to notice something and thoughtful enough to offer a solution. That to me is exceptional customer service. Before I left, Eric inspected my necklace one more time and even gave me some helpful advice on how to properly lay and store it to avoid future stretching or breaks. What really stood out to me was how genuinely friendly, knowledgeable, and helpful everyone was. Nobody was trying to sell me something I didn't need. They were simply passionate about what they do and took the time to make sure I was happy. I left Gennaro Jewelers absolutely elated. Between Eric, Courtney, Herman, and Diana, what could have been a simple jewelry repair turned into such a memorable experience.

    I went in with a swollen finger and two rings that wouldn't come off. Sean greeted me immediately…read moreand was so kind and helpful, I felt so at ease. He promptly and gently cut the rings off and assured me they could be repaired. Relief! But the kindest part is that he did not accept any money for the service. I will DEFINITELY be back when it's time to repair and resize those rings. Thank you, Sean and Gennaro Jewelers for your utmost professionalism!

    Jangmi - 3ct Oval set on 3 Stone Baguette setting in Rose Gold

    Jangmi

    (931 reviews)

    $$

    Midtown West

    I had to share my experience because I truly wish I had come here from the very beginning…read more Jangmi was actually the first place I went to when I started ring shopping. I wanted to see a variety of designs, shapes, and settings--and they had so many beautiful options to try on. The experience was warm, helpful, and not overwhelming at all. However, I ended up going with another jeweler a few stores down because my boyfriend had a connection there. The moment I received my ring, I immediately regretted not choosing Jangmi. The ring I got was nothing close to what I had asked for. The prongs were bent, and I had specifically requested a higher setting so that a wedding band could sit flush--but none of my bands (even very thin ones) sat properly. I brought it back and asked for multiple fixes. To his credit, he did make adjustments for free, but when I received the ring the second time, it still didn't match my vision at all. What I wanted was simple and classic: a 6-prong setting with tall, straight prongs (similar to the Tiffany style) and small claw tips. Instead, the ring was still not high enough, and the prongs were extremely thick--both from the top and side view--which completely took away from the beauty of the diamond. At that point, I was honestly so frustrated and ready to give up. But I remembered how positive my initial experience at Jangmi was, so I decided to reach out and ask if they could reset my ring. Even though the previous jeweler was willing to keep making changes for free, I didn't feel comfortable going back. I would much rather pay for something done right. And I am SO glad I did. Jangmi had the exact design I had been envisioning all along. Mrs. Kim was incredibly patient, attentive, and knowledgeable. She had a wax model made for me to try on before finalizing the ring, which made such a huge difference. Seeing and wearing the design in person gave me so much confidence--honestly, I preferred this so much more than just looking at CAD images, which can be hard to interpret if you're not in the industry. Within just two weeks, my ring was exactly what I had dreamed of from the start. The craftsmanship, the proportions, the setting--everything was perfect. My biggest regret is not coming to Jangmi Jewelry from the beginning. But one thing I can promise is that I will absolutely be coming back here for my wedding bands. If you're even thinking about going here--just do it. You won't regret it!

    Wonderful woman. Ring shopping can be overwhelming, but jangmi makes you feel right at home. She's…read morefunny, kind, and has a keen eye for what looks good. She's not just trying to sell - she's quite candid about what she think looks good or not. I absolutely love the design we ended up with, and think she gave us a fair price. Plus my ring is sparkly as hell (to the point where people say they haven't seen as sparkly a ring).

    Mikes Jewelry Design - jewelryrepair - Updated October 2026

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