If anyone is looking for a stellar business, that out performs all the rest, this would be the…read morecompany you want to take care of your cars repairs and bodywork needs! This will be our 6th? time using Downingtown collision for our five children and ourselves over the years. From fender benders (our mistake) to oops accidents from others, this team is unparalleled. Staff is over the top accommodating, where it's not even a question when it's time for something as stressful as a bodywork repair to be done. This is who we go to. Great communication, excellent work, support, staff, phenomenal, and best part of all is when the car is returned to us it's in cleaner condition than it was when we purchased it. Thanks once again for a fantastic impression

I was very pleased with my car when I got it back. These people care about you and your car. Highly…read morerecommend them.

Very fast service with a professional operator. My car was on the truck and delivered with…read moreefficiency.

3D Roadside LLC damaged my car and refused to take responsibility. I originally called for a tow…read morebecause my battery had died. The driver, Robert, told my mechanic that power steering fluid had leaked all over his tow truck. My mechanic quickly confirmed this wasn't true - it was coolant from a broken engine coolant pipe. The damage was caused when Robert broke the housing on my upper radiator hose while attempting to jump my battery. My mechanic made it clear that my car could not have been driven in this condition at all, which proves the damage happened while in 3D Roadside's care. Before the tow truck touched my vehicle, the only issue was a dead battery. No fluids were leaking prior to their involvement. When I called 3D Roadside LLC to report the damage, they hung up on me and blocked my number. This company is completely unprofessional, dishonest, and takes no accountability for their actions.

Once again Eagle Service Center has provided excellent service on my vehicle. After a state safety…read moreinspection at ESC that required new brakes to pass my daughter heard a crunching noise after driving less than 100 miles when applying the brakes. She called to let them know what was happening and they asked her to drop it off that night and they'd take a look first thing in the morning. They found one of the brake components had a factory defect, replaced it and she was back on the road the same day. No charge for the parts or labor.

total rip off car was in accident charged for towing which is understandable clean up and disposal…read morewhich we found all the items cleaned up inside on the floor of the car. Paul on the phone was rude talked down to customer . Also charged for two workers to come our and a supervisor when only two were out . and I'm sure the other vehicles insurance were charged same. (double dipping) isn't that a crime $ Don't used this service

Yesterday while towing my boat, my truck broke down in a bad location. Your guys came with two…read moretrucks to rescue me. They were very knowledgeable and professional and good personalities. I had a good experience in a bad situation. Make sure your guys know how much I appreciated the good service

My trailer hitch was broken and triple AAA (which I have RV coverage on) couldn't get anyone to tow…read moreit. Fling's came out and figured out how to get it hitched and kindly showed me exactly what was wrong and were also super helpful in telling me an easier way to back in my new teardrop trailer. Something I've been struggling with. Anyway, I would highly recommend!!! I'm a new RV owner and their help was greatly appreciated!!! Jen in Downingtown

Nothing fancy, but definitely trustworthy. And that's what I value in a car place. The have worked…read morewith me to prioritize the urgency (or non-urgency) of service items, and are my go-to for routine things like oil change and inspection. I could probably have a fancy waiting room and a latte somewhere else, but I trust these guys. Heck, I can walk 2 blocks down the road to Evergreen for my latte and count it as exercise! :) Happy, loyal customer.

The woman who works the front counter and answers the phone lacks in common courtesy. Not the right…read moreperson for a customer facing job.

The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

My experience with Crawford's Auto Center was top notch. Barb was friendly and responsive and…read moreincredibly helpful. Highly recommend!

Kenny saved my butt when my car was stuck in snow. Prompt and knew exactly what he was doing…read more Thanks Kenny. You're the best!!

The first thing I can say is it was a horrible weather day with icy conditions. My car started to…read morego up a hill and then slid backwards into the ditch into a culvert although I had triple AAA they couldn't come for 12 hours. Kenny he took the call and was there in 20+ minutes. Incredibly professional and friendly and got us out in no time. I would recommend Kenny to anyone!

I've never used the company and officially a black tow truck from your business just trailed my…read morebumper, almost hit my car and was swerving side to side and into oncoming traffic to try and get around me going the speed limit in a very residential neighborhood with schools... good thing you're a towing company with reckless drivers like you have working for you.

Super fast response. Arrived in 20minutes gave us a jump. Reasonable price, excellent…read morecommunication. Saved the day on a cold Friday night when my wife was trapped by herself with a stalled car.

I am amending a recent review that I left. I left McLean's in great stress and went to a different…read moreplace and was told some very bad things. I chose to believe them. Big mistake. I've been going to McLean since he opened and I loved going there and all his staff. They've never failed me. So I'm taking back the bad rating I left and I'm apologizing. And I'm telling you people that McClain is the way to go. He is thorough and he's amazing

I started bringing my 2015 Jetta to Maclanes back in the spring of this year in what a difference…read morein the pricing as before, I used to bring my auto to a dealership too expensive at a dealership and I have had my vehicle at both McLean's in area and both have exceptional customer service and they give you first hand correct pricing of your auto's issue

I have used this facility for identity validation service. The staff greeted us and friendly to go…read morethrough the details. The lobby is clean and neat. The restrooms are maintained well. Enough parking spaces all around. They have an inspection station and workshop, Tags, titles and then a m insurance center. The restrooms are maintained clean. In addition to all above they have the classic AAA experience and things.

I would strongly recommend that no one ever take their car to this location. I had my 4 yo pilot…read morein with 51k miles for a new battery. They came back saying that the control arms needed to be replaced for $1,700. Given the mileage and that the car felt fine I took it to Honda who inspected it and found the arms and bushings to be in perfectly fine shape. This is disgraceful customer service.