The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

My experience with Crawford's Auto Center was top notch. Barb was friendly and responsive and…read moreincredibly helpful. Highly recommend!

We are very impressed with the great experience we had when we selected 3D Auto Body and Collision…read morein West Chester for our car repair. Right from the start, they were professional and accommodating. Rob provided us with a prompt estimate and was flexible being able to work with us directly or through our insurance, including a car rental. Additionally, the estimate from 3D was 30% less than our comparison estimate, because 3D didn't need to replace an extra part of the front end in order to make the car look great. Rob was prompt in answering questions and providing information, but not pushy about taking on the job. Our car was finished up and looks great. We were so pleased that we took our second car in just to get an estimate for scratches. Once again, Rob took the time to provide an estimate, and he even cleaned up some of the scratches himself while providing the information. The thing I liked is that he was just as generous with his time in explaining and preparing an estimate for this small repair as he was with our other car. I've hesitated to ask about this car, because I once took it to a local collision shop, and they never bothered to get back to me, so I assumed the job was too small. But Josh took the time to reach out and show me the work they had completed to replace the mirror of our minivan - and he even buffed out a scratch as a courtesy. I was really thrilled that 3D can fix these little things with just as much enthusiasm as they did with our bigger repairs. Highly recommend!

Just picked my car from 3D Auto Body & Collision Center and could not be more happy. The customer…read moreservice at 3D was fantastic. We received frequent text updates to the status of the repairs and we actually were able to pick up our car a day early. Our car was returned to us not only with the external damage fixed, but it was in pristine condition inside & outside. I highly recommend 3D if you find yourself in need of auto body work.

Young's is fantastic! I found them thanks to Yelp and couldn't agree more with the other 5 star…read morereviews. I scratched up my own car going into my garage- extremely embarrassed, I went a couple of places. Young's was very kind, was upfront about the work that needed to be done, provided the best estimate...and when I explained it would be a while before I could drop my car off for a couple of days they buffed the area and made it look 100 times better in the interim. Not to mention I had my three year old along with me and the guys were so friendly while we were waiting. A great local business!

I had the pleasure of dealing with Yovana and Lance today and they went above and beyond in helping…read moreme with my car. I highly recommend using them for any auto body work.

This past winter, the heavy snow that had accumulated on my roof thawed and slid off, damaging both…read moreof my cars. The damage was significant and I was crestfallen -- but I knew exactly where to turn. I've been going to Classic Coachwork for over 25 years. I first discovered them in my 20s when, after a fender bender, I called a local BMW dealership to ask who they trusted for bodywork. They pointed me to Classic Coachwork, and I figured: if it's good enough for BMW, it's good enough for me. Since then I've brought them four more cars over the years, and they have restored every single one to pristine condition. What sets them apart goes beyond the bodywork. They're tenacious advocates when it comes to dealing with insurance companies -- fighting for OEM parts and thoroughly inspecting every inch of the vehicle once it's disassembled to ensure all hidden damage gets properly documented and covered. They also do an excellent job of keeping you updated throughout the process and setting realistic expectations on turnaround time, so there are no surprises. When I picked up both cars, the interiors were spotlessly clean -- like a complimentary detailing. And a small but genuinely helpful touch: they share a parking lot with a car rental agency, making drop-off and pickup completely seamless. 25 years and counting -- I wouldn't take my cars anywhere else.

I am very grateful for the work Classic Coachwork of West Chester completed on my vehicle. Everyone…read morelooked out for our best interest. I'm particularly grateful to Mike O who ensured that everything was repaired with original parts. He was a huge help with our insurance company. I highly recommend them to anyone who loves and depends upon your vehicle. It is a pleasure doing business with Classic Coachwork

great service. amazing work. friendly techs. great prices. Highly recommend for your auto needsread more

From the owner: Here at Cavanaughs we specialize in ceramic coating, paint protection film, and window tint. We…read morehave ceramic coating packages from 1 year to 10 year, our paint protection film is backed with a 10 year warranty that’s self healing and ceramic top coated, our premium window film is lifetime warranty and scratch resistant. Our team would love to hear from you give us a call today!

Small shop that cranks out some personalized service. My teen daughter's car sat along side a…read morevintage Lincoln, a Maserati, and a Bentley! Al gave it as much attention as the expensive pieces. Finish came out tremendous. I was super pleased with everything. I had to bring the car back for a seat belt tensioner to get programmed into the vehicles computer (it had been on back order) and while I waited the painter actually washed the car for me. I was floored. Big shops look impressive but I found out the real value in dealing with a shop where the owner gave even a teenagers car his personal attention.

I'd used these guys before many years ago for my then wife's car that she was often damaging…read more Things went well then many years ago. So naturally, when I got rear ended I went directly to them. Had to deal with the other driver's insurance but Al 61st Bradford walked me through everything. Told me what to expect, dealt with the insurance company for some minor shortfalls in their repair estimates and did great work. He also noticed some hail damage in my car and reminded me I should file a claim for that. A year after the fact. Claim addresses flawlessly. Who knew. Would definitely use only these guys again! Very trustworthy and high quality work.

I had a very successful interaction with PA Dent. My repair was done on time, under estimate, and…read morelooked great. The work was top-notch, and the owner was very friendly. If I ever need his services again, I will be a repeat customer.

Had an issue with a dent in my trunk lid. Bill fully explained what I should expect as the outcome…read more He exceeded my expectations. The job was great.

I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

Standen did phenomenal repairs to my 12-year-old car, which now looks showroom new. Don is quite…read morecongenial and so easy to work with. Quick service with precise attention to details, right down to the double pinstripe! Standen Collision is indeed a Chester County gem!

Don treats you like your the most important customer he has. Besides great work, great pricing,…read morethey are just proffesional. My Accura looked as good as new.

I hit a deer around 7 PM tonight, in the Smyrna/Clayton area, Dalton, from Craig's Towing was…read moreAWESOME!!!!! Very Friendly, very helpful. The area we were in was not lighted well. He showed up shortly after I hit the hazard lights and pulled off the shoulder. He stayed with me while I called my Husband and while I called the Insurance company! He even helped me check out my Subaru! While I didn't need a tow, he saw that I did need assistance and was right there to help! Dalton.. Thank you so much!

Fast service. Very professional and courteous. Returned call within 5…read moreminutes...........................