Dropped the car off at the shop. Brad told me he'd handle all insurance company issues and that I'd…read morehave my car back in about 2 weeks. True to his word, I got the call a day early and he dropped the car off at my house the next day and it looks fantastic. They did a great job and I highly recommend them.

Had my Lexus repaired here. Phenomenal experience. Very professional. Made it very seamless as…read morearranged rental as well.

I brought my car into Classic Coachwork of West Chester for collision repair, I was extremely…read moreimpressed with the quality and craftsmanship of their work. They kept me informed of the progress and when to expect the work to be completed.....effortless, on my end! My daughter and son-in-law, to my surprise, requested my car be detailed. When I picked my car up, the car looked totally new....beautiful! Their customer service far exceeded my expectations. I would, without hesitation, use Classic Coachwork in the future and I would gladly recommend their services to my family and friends.

This past winter, the heavy snow that had accumulated on my roof thawed and slid off, damaging both…read moreof my cars. The damage was significant and I was crestfallen -- but I knew exactly where to turn. I've been going to Classic Coachwork for over 25 years. I first discovered them in my 20s when, after a fender bender, I called a local BMW dealership to ask who they trusted for bodywork. They pointed me to Classic Coachwork, and I figured: if it's good enough for BMW, it's good enough for me. Since then I've brought them four more cars over the years, and they have restored every single one to pristine condition. What sets them apart goes beyond the bodywork. They're tenacious advocates when it comes to dealing with insurance companies -- fighting for OEM parts and thoroughly inspecting every inch of the vehicle once it's disassembled to ensure all hidden damage gets properly documented and covered. They also do an excellent job of keeping you updated throughout the process and setting realistic expectations on turnaround time, so there are no surprises. When I picked up both cars, the interiors were spotlessly clean -- like a complimentary detailing. And a small but genuinely helpful touch: they share a parking lot with a car rental agency, making drop-off and pickup completely seamless. 25 years and counting -- I wouldn't take my cars anywhere else.

Just like Eric said, we were also blown away by the excellent customer service Jeanie gave us and…read moreDavid had a rental instantly ready for us! We took the wife's car there for a rear end repair and got back a spotless, perfectly blended paint job and bumper replacement. It seems they even detailed the inside! Not many places you deal with deserve the full 5 star rating, but when you get 5 star treatment you have to say so! Well done folks!

Nick and Gretchen were very professional and took the time to make sure every detail was covered…read more My BMW has never been in better condition....feels brand new again! Highly recommend!

Although this is the wrong address (Jim moved a few years ago to 729 Lancaster Avenue, Strafford,…read morePA 19087: (610) 687-5511 - across from the Acme and Kmart), this is the right place and if there could be more stars Jim would deserve them. I used Jim (both in Berwyn and in Strafford) for over 10 years and found him and his son to be fair and honest in taking care of my vehicles. There are plenty of folks out there who will try to run up the bill by suggesting work that, even if it might be a good idea, just isn't necessary at the moment. Jim never does that - he will tell you what you need to have done, let you know what impacts the safety of your car or truck, what should be done now (or soon) to avoid future costs, and what, although a nice thing to do, is not really needed. With his help, I was able to get my last three vehicles to last each over 10 years with minimal cost and, when I needed to finally get rid of them, before doing the repair work, he let me know so I could invest the cost into the new vehicle instead of wasting it on the old one. If not for moving to another state I would still be taking my vehicles to Jim and know that not only was the price I paid for their maintenance fair, but that the work was done right and the vehicles were safe to drive. #1 in my book.

I have a 1997 Landrover Defender and have brought it to Jim's twice. Each time the service and…read morequality of work was excellent. Highly recommend.

Tom was great to work with. The Quality of the work was outstanding, 10-year-old car looks like it…read moredid the day I bought it. Thanks!!!

I had such a good experience at Volpe's. End to end, Tom was just great to work with. He was…read morehighly communicative leading up to my appointment and while my truck was being repaired; and he worked really well with my insurance company to ensure the repair was done right. But when I picked up my truck, I was blown away. Not only did he do incredibly great work on the repair, but he also went completely above and beyond by cleaning up the truck and making it look better than it had before I brought it to him (honestly, better than its ever looked while I owned it).

I can only repeat what was said in the other reviews about the Crawfords! They are the absolute…read moreBEST repair business - I would say business in general - that I have EVER dealt with! I drove in without an appointment in late August after having been rear-ended in my SUV. Coincidentally, my husband was away for a week and I had no one else to help me decide one repair shop over another and I did not want to make my husband concerned because he was on a much-deserved trip! So I was trying to navigate this on my own. Barb met me with a smile and was extremely sympathetic and understanding of my plight. She called Steve to come out and look at my car and he immediately said it should not be driven and I wasn't safe in it, so they took over as my ADVOCATES and fought all the battles on my behalf. Wow, am I ever glad I went there instead of somewhere else! They explained, briefly and completely, all my options and MOST IMPORTANTLY, all my legal rights! They are experts at how the insurance systems work and they know what they can and cannot do legally. I was completely taken care of! They got me a rental car which was delivered right to the shop and I was able to drive home from there without any problems and didn't pay a PENNY to the rental agency because they knew how to deal with the insurance company of the person who hit me. They stayed in touch with me and we worked out all the issues as time went on, even though they ended up having to keep my old car, which was declared to be totaled, on their lot for over 2 months until the insurance stuff was all figured out. The whole experience was so positive, warm, and supportive that I would recommend their business to anyone and everyone who needs them! I can't say enough about their high abilities, concern for their customers, and unstinting kindness and helpfulness! Thank you, Crawford's!!!

The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

My family has been using Paoli Auto Repair for years and they are always great to work with. Up…read morefront with everything that needs to be done of the vehicle.

The reviews are real, this is small local but very dependable spot. I needed a new spot after…read morefinally getting tired of my other place devolving into one of those "always needs something different fixed" overpriced chains and decided to go with a local known place- and am completely relaxed and confident. They were prepared, went over every option and gave well informed guidance. Completely polite and simply run a business efficiently. I finally feel like my car is getting cared for without unnecessary hassle. So glad to have a local place to depend on.

Outstanding service. Honest, professional, fair pricing. Dan and his team are great to work with…read moreand I feel that my car is in great hands. Never try to upsell you on products. What do I mean by that, I had my tires I bought online sent to a local tire shop since it was free shipping. Firestone Experience: I was sitting in their waiting room at Firestone almost everyone waiting there had a bulb out. The tech would walk into the waiting room and tell the owner "your back brake bulb is out, do you want us to fix it?" They would say "how much?" They would say $19.99. They would say "okay". I wanted to yell, "are you crazy!" Two bulbs are around $4 from pep boys and you can do it yourself or ask a friend who knows how. I understand some people don't want to worry about this but while I was waiting about 1 hour there, there were 3 bulb issues. DML is not like that, they are honest and understand if your provide great customer service, his shop will be booked with customers. I only recommend DML!

Been using this shop for a couple of years and they've been honest and priced things fairread more