I brought my car into Classic Coachwork of West Chester for collision repair, I was extremely…read moreimpressed with the quality and craftsmanship of their work. They kept me informed of the progress and when to expect the work to be completed.....effortless, on my end! My daughter and son-in-law, to my surprise, requested my car be detailed. When I picked my car up, the car looked totally new....beautiful! Their customer service far exceeded my expectations. I would, without hesitation, use Classic Coachwork in the future and I would gladly recommend their services to my family and friends.

This past winter, the heavy snow that had accumulated on my roof thawed and slid off, damaging both…read moreof my cars. The damage was significant and I was crestfallen -- but I knew exactly where to turn. I've been going to Classic Coachwork for over 25 years. I first discovered them in my 20s when, after a fender bender, I called a local BMW dealership to ask who they trusted for bodywork. They pointed me to Classic Coachwork, and I figured: if it's good enough for BMW, it's good enough for me. Since then I've brought them four more cars over the years, and they have restored every single one to pristine condition. What sets them apart goes beyond the bodywork. They're tenacious advocates when it comes to dealing with insurance companies -- fighting for OEM parts and thoroughly inspecting every inch of the vehicle once it's disassembled to ensure all hidden damage gets properly documented and covered. They also do an excellent job of keeping you updated throughout the process and setting realistic expectations on turnaround time, so there are no surprises. When I picked up both cars, the interiors were spotlessly clean -- like a complimentary detailing. And a small but genuinely helpful touch: they share a parking lot with a car rental agency, making drop-off and pickup completely seamless. 25 years and counting -- I wouldn't take my cars anywhere else.

I've had the misfortune to require repair work on two cars over the last two summers. Based on…read moreConcord Auto Body Shop's reputation we took our Jeep Grand Cherokee for an estimate last summer and were hoping to have it scheduled for repair while we were away for a 2 week summer vacation out west. Concord Auto Body was extremely busy, but Pete was very accomodating and said he could fit us in while we were away on vacation. We were kept informed on the progress and any additional potential work while we were gone. While still away we were informed that the car was ready and we could pick it up when we returned. The Jeep looked perfect when we arrived to pick it up. The car was also immaculately cleaned which was a bit unexpected. Considering we have two young kids it was a very nice sight to see the car look brand new on the inside and out! In June of this year we had to take my BMW 3 series in for a minor scrape on the front left fender/bumper area. I was dreading the potential cost of this one because a family member had scraped the car with his car and we were not handling through insurance. I feared the worst in terms of damage cost even though the damage didn't look "that bad". Again, we arrived at Concord Auto Body on the verge of a trip to the Delaware coast for a week and were hoping we could get fit in while we were gone. Pete, again was extremely accomodating and said they would fit us in. He gave us an extensive review of what would need to be done to fix the damage including several potential addtional significant costs that might be incurred depending on what was found underneath the bumper and the various sensor for park distance, etc. We were again kept informed throughout from the call a week in advance of our drop off as a friendly reminder and during our trip to inform us what was done and when the car would be ready for pick up. Upon our return yesterday, the car was sitting there waiting for us. The car looked perfect like it just came off the show room floor of the dealership. Pete and the crew inside were extremely friendly and we joked around about how my Dad still wouldn't be invited over for Thanksgiving for damaging my car. As I got into the car, I was again floored by how clean the car was on the inside as well as the perfect fix on the outside. I genuinely felt like I was driving a brand new car again! Thanks Pete and everyone at Concord Auto Body Shop. You do fantastic work! I hope I never have to see you again, but if I'm in need of repair work in the future, I will definitely be seeing you!

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

Brought in my 2018 Ram with damage to the right rear quarter panel and rear bumper. Within a week,…read morenot only was the repairs completed to perfection but they washed the outside and inside of the vehicle making it look brand new and so shiny. If I need anything done in the future I'll be giving them a call. Well done!

Excellent company! Great to work with. Took time to go through the work. Communicated throughout…read more Used quality OEM parts and did a phenomenal job. They have made my GMC Yukon Denali and Toyota RAV4 look brand new again. Clean straight lines. Everything matched up. Finish paint looks perfect!

I have used Bush Collision three times, and have been very happy with their work all three times. I…read moreespecially want to recommend Bob Kenworthy. He really does a good job of looking out for his customers.

Advise not to go here. No character and dishonest. Found money missing from my car. Hope this…read morereview advises you to go elsewhere.

Had my 2018 Honda Civic Si to the dealership for inspection, front end alignment and LOF back in…read moreAugust. Honda Gold certified tech Michael Seddon over at Reidman Toll did everything for me and suggested replacing the 2 rear tires before first snow since treads passed but were getting low. My son (who drives this car on a 2 hr round trip to work each day) noticed that the "H" Honda logo on the steering wheel was still crooked when tires were straight. Took it back for Mike to recheck. He said that something was definitely off, but recommended having it looked at at a body shop before he randomly starting replacing parts, since there was no obvious reason for it and he wanted to r/o a possible issue with the sub-frame. He double-checked the alignment and test drove it again, then rechecked again. Alignment was holding straight. Car acted fine so we did not rush to the body shop. Then during heavy rains for a few days in a row a few weeks ago, my son was complaining that the Si was hydroplaning, even on roads that were "just wet" (not even puddles) at only 35 mph on the turnpike (scary, but I thought he was just being overly dramatic maybe). I had him stop in at Mavis Tire in Frazer / Malvern area, as they typically do a great job when we need new tires. Manager Bobby said they were too busy that Thursday and asked him to bring it back on Friday at 5 pm. My son did that. Bobby checked out the tires and said the same thing Mike had said; the treads are getting low on the 2 rear tires, so rx replacing them before winter. The following week, my son was driving the turnpike to work. Fortunately, his company is just off the turnpike exit and he made it to work ok. But soon after, one of his co-workers walking through the parking lot noticed that the left rear tire was flat. They took it off and were horrified to find that the tire was completely bald on the inside, with giant bubbles in it, and completely blown out. How he ever survived going down the turnpike at 70+ mph is beyond me. Looking at the tire, (and as we later found out, the right one as well was almost as bad) it was a miracle he escaped tragic death that could have also killed others around him. They had to put a donut on to drive it about 2 miles down the road to the Mavis Tire in Bristol, PA. Manager Kenny there was horrified to know that the other Mavis in Frazer did not catch this, even though they had just supposedly checked the tires not even 5 days before. (I called and Bobby admitted to "not having much time" (even though my son made an appt and special trip back, just to have them checked out thoroughly) and to only looking at the outer edges of the tires and didn't check them out completely. Kenny at Bristol Mavis was great! They had the tires in stock and hooked us up with a great deal on them and also did another alignment. We pointed out the issue with the "H" not straight on the steering wheel, so they brought in a master mechanic to check and found the camber off, so he adjusted that. They test drove it, and found the car to still be pulling hard to the right, so they also made the suggestion that we should have it checked out at a body shop to rule out sub-frame damage before jumping into replacing suspension parts, since there was no obvious issues with the suspension. So we brought the car back to Chester County. A friend of mine recommended we reach out to Lance over at West Chester Calliber Collison. Lance was great! We dropped the car off at night, and by 9 am the next morning, they had accessed the car and determined that the sub-frame was in fact ok (whew!) The issue was just one side lower control arm. So they sent it out to an automotive shop they partner with, and had my car done the next day after replacing it (and doing the THIRD alignment in 3 months!) Lance and staff and partners were extremely fast and efficient, provided excellent customer service, all at a very reasponalbe cost. My Si now drives perfectly! Hopefully no more unevenly worn, unsafe tires in our future. They even detailed the Si, inside and out and gave it back to us in immaculate condition. We are so grateful to Caliber for getting to the bottom of things and fixing us up. Thank you Lance and staff! And please give our thanks to your partner automotive shop techs as well. And on a side note; damage was almost definitely caused by one of our wonderful PA potholes. Anyone want to join me in a protest against Penn-Dot? For the amt of taxes we pay, we should not have to worry about road damage to our cars!

Apparently, my original review on Google was too long, so here's the shortened version…read more.. Lance at Caliber Collision in West Chester, and his partner automotive shop nearby did a stellar job of diagnosing the issues with my car and getting us fixed up after three other shops before them were struggling to find an answer on why our tires were wearing so unevenly, causing a blowout on the turnpike that could've easily killed my son and others around him. Not only did they properly diagnose and repair my 2018 Honda Civic, Si quickly and efficiently, they even returned it to us fully detailed inside and out! Thank you so much Lance and crew. Excellent, excellent customer service and very reasonable pricing. I cannot speak highly enough about our experience and I highly recommend the West Chester Caliber Collision to anyone needing to find a good repair shop. Thanks Lance!

Had a scheduled appointment at the location and was told when i got there business had been closed…read morefor 5 weeks and to go to another location. "It's only 10 minutes down the road". Pass on this company-

These saggymasters are the best. My car was hit and I was devastated however The lead saggymaster…read morewas very happy to repair the vehicle to near perfect specifications of the manufacturer. Guess what The Ultimate Saggymaster made a special appearance handed me the keys

I recently had my Toyota RAV4 repaired by Standen Collision. The car now looks like new and it was…read morethe most pleasant experience I've ever had with a body shop. Don handled everything that needed to be addressed and he is extremely easy to work with. I would recommend his services to anyone looking for a high quality and honest body shop. You won't do better anywhere else.

I came across Standen Collision after reading a review of someone else. I decided to try them and…read morethey did not disappoint. Mr Don was very courteous and respectful, and he explained everything in great detail. My vehicle looked brand new when I picked it up. Great job by him and the staff.

I have a Tesla and it needed body work. Not many shops are certified…read more Great experience start to finish. Ready 2 days earlier than promised. Communication excellent with texts the whole time. Jillian and Adam were top notch. Hope I don't need them again but if I do they are perfect!

Brandywine Coach Works of West Chester is fabulous to work with! They are quick, courteous and do…read morequality work! I highly recommend using them. I have used them multiple times and couldn't be happier!

Very accommodating, quality workmanship, fair prices, fantastic customer service…read more Happened to stop by this place after finding it on Yelp when a nearby business was taking too long to send us a quote for a bumper repair. I stopped by for a quote, and from the start, J.T. was very transparent with us and told us that pricing would depend on how perfect we wanted the damage to look after the fix. He gave us a very fair price for an intermediate fix, which we decided to go with. Later on, we got a phone call that the fix was quicker than they thought, and they were knocking the price down even further. It's hard to come by this kind of honesty. Also, had a great conversation with the owner of the business about a modified Jeep he gave me a ride in to a rental car place. Would definitely love to give more business to this place. Very impressed.

Although the front desk was clean, I was left with the impression that the people up front…read moreanswering the phone are not mechanics; they are salespeople. They sold me a diagnostic check costing $209. After that was done, I was informed that it needed to go to stage 2, costing an untold amount, and it was unclear. They told me I would need to leave the car overnight, when over the phone Ty had made it sound like what I needed would take a few hours at most. The saving grace was the mechanic who told me, moments before I took their custom-wrapped shuttle vehicle to my apartment, who shot straight and told me it would cost more than the car to have what they intended to do for stage 2 diagnostics. I was not made aware of the potential costs before being ushered to the shuttle to my apartment. I only found out because I had to retrieve things from my car and spoke with the man doing the actual work. I verbally chewed out Brown, and to his credit, he accepted the ire with a calm manner and spoke kindly, which I really respect, but to be fair, he never made it clear what the stage 2 diagnostics comprised of and what the projected cost would be, allowing me to assume things were still heading in a clear direction. The reality was that the mechanic had never done this sort of computer work before and would need to build a custom reader. I did not find out until I spoke with the mechanic about what was actually happening. What made this so frustrating was that I told Brown I was down to my last dollar and borrowing money. I do not feel as if the best effort was made toward transparency of cost when it really mattered. I'm used to speaking with an honest, hardworking mechanic.

Anthony and his team are great. Thorough, quick and skilled. It takes a while to get an…read moreappointment but there is a reason, they are worth it. Our 2105 Mercedes GLK hasn't been this clear since 2015, thanks!

I called Anthony about a shattered rear window. He explained my options, the timeframe and cost…read more The job turned out to be more complicated than expected but Anthony took the time to see if he could fix it versus sending me out to an expensive body shop. He was able to complete the job, in record time and at a very reasonable cost. Anthony's communication and customer service were excellent. Highly recommended!