This past winter, the heavy snow that had accumulated on my roof thawed and slid off, damaging both…read moreof my cars. The damage was significant and I was crestfallen -- but I knew exactly where to turn. I've been going to Classic Coachwork for over 25 years. I first discovered them in my 20s when, after a fender bender, I called a local BMW dealership to ask who they trusted for bodywork. They pointed me to Classic Coachwork, and I figured: if it's good enough for BMW, it's good enough for me. Since then I've brought them four more cars over the years, and they have restored every single one to pristine condition. What sets them apart goes beyond the bodywork. They're tenacious advocates when it comes to dealing with insurance companies -- fighting for OEM parts and thoroughly inspecting every inch of the vehicle once it's disassembled to ensure all hidden damage gets properly documented and covered. They also do an excellent job of keeping you updated throughout the process and setting realistic expectations on turnaround time, so there are no surprises. When I picked up both cars, the interiors were spotlessly clean -- like a complimentary detailing. And a small but genuinely helpful touch: they share a parking lot with a car rental agency, making drop-off and pickup completely seamless. 25 years and counting -- I wouldn't take my cars anywhere else.

I am very grateful for the work Classic Coachwork of West Chester completed on my vehicle. Everyone…read morelooked out for our best interest. I'm particularly grateful to Mike O who ensured that everything was repaired with original parts. He was a huge help with our insurance company. I highly recommend them to anyone who loves and depends upon your vehicle. It is a pleasure doing business with Classic Coachwork

I had the pleasure of dealing with Yovana and Lance today and they went above and beyond in helping…read moreme with my car. I highly recommend using them for any auto body work.

Young's is fantastic! I found them thanks to Yelp and couldn't agree more with the other 5 star…read morereviews. I scratched up my own car going into my garage- extremely embarrassed, I went a couple of places. Young's was very kind, was upfront about the work that needed to be done, provided the best estimate...and when I explained it would be a while before I could drop my car off for a couple of days they buffed the area and made it look 100 times better in the interim. Not to mention I had my three year old along with me and the guys were so friendly while we were waiting. A great local business!

Recently, I used Concord Auto Body to repair damage to both the front and back of my car. I…read moreselected Concord because one of my friends recommended it to me. I worked with Pete, who was great to work with. He did a very detailed estimate and scheduled the work to minimize the time that I would need a rental car. The repair work went smoothly; however, there were a few minor delays due to some replacement parts not being usable. Pete kept me informed about the delays and the revised completion dates, which were minor. When the job was completed, I could not believe how good my car looked. It looked brand new. Everything on the car worked perfectly. I could not ask for a better experience.

Great customer service and such quality end product…read more Larry and the team worked with my schedule to complete the job so I did not have to rent a car

Excellent company! Great to work with. Took time to go through the work. Communicated throughout…read more Used quality OEM parts and did a phenomenal job. They have made my GMC Yukon Denali and Toyota RAV4 look brand new again. Clean straight lines. Everything matched up. Finish paint looks perfect!

I've brought several vehicles to Darren at Copperhead and he's always delivered an excellent…read moreexperience. Honest, fair, quality work done promptly. Most recently I had someone hit my car in a parking lot and had to get it repaired within a week. Darren worked with me and the person that hit me to get it done for a fair price within a week! Detailing to match paint made it look even better than before! I won't take a vehicle anywhere else for body work.

Advise not to go here. No character and dishonest. Found money missing from my car. Hope this…read morereview advises you to go elsewhere.

Absolutely no follow up from the technician handling my case. I had to make all the calls to push…read moreto find out about my car. Even when they promised to call me and give me an update they didn't. Still waiting to hear back from them.

Lance and his crew are exceptional in the care they take to restore damaged cars, They recently…read morecompleted an over $12,000 insurance claim for my 2020 Volvo. The finished car looks almost new again. They detailed and cleaned it inside and out. To make certain that all safety devices were functioning, they called in a Volvo specialist. All this was done with exceptional professionalism and communication. I was dealt with this business for over 20 years and they always exceed my expectations. I only regret that it takes an accident to do business with them.

The team at Caliber Collision is helpful and efficient. Each person I've met there is willing to…read moretake the time and explain vehicle repairs and options. I know little to nothing about cars, so I find this truly helpful. I first went there in September of 2019 as I was in a minor collision. They were able to get my car in that day for an appraisal and begin work. My technician regularly called and checked in during the repair process, so I was never left wondering about my car's status. My spouse and my parents have also used Caliber Collision this past year and all of us have had positive experiences across the board. I went back today for a scratch on my back bumper, and the technician helped me out on the spot. I was in and out in 15 minutes, and my bumper looks brand new. Amazing service!

These saggymasters are the best. My car was hit and I was devastated however The lead saggymaster…read morewas very happy to repair the vehicle to near perfect specifications of the manufacturer. Guess what The Ultimate Saggymaster made a special appearance handed me the keys

This Location is the worst place for anyone to take your car for bodywork. on January 17, 2024. I…read moredropped my Toyota Avalon off for body repair and everything goes through my insurance company. I submitted the quotation and other informations to Patric. He promised me that the work would take four weeks to complete. My insurance got me a rental for only four weeks due to my policy. But unfortunately they didn't meet up with their promise. I called them many times to be sure if my car would be ready before the time frame for my rental because I don't have other means to move around. They kept giving false promises. The rental company messaged me to remind me about my rental agreement. I went to this office on west Chester to talk about my car and also have idea when is going to ready for pick up. Four weeks is gone already and yet they don't have clue about when the car would be ready. Now I discuss with them if they can help to extend my rental time since they can't meet up with the time. They told me that whenever situation like this happens they always help to pay for extra days and they will reach out to the rental company to let them know also with the co-operate office. Three days later I returned the car because I'm not comfortable with the situation of things. I don't really trust them if they are going to pay for extra time or not because I don't have money to handle that. After a week later they call me that my car is ready for pick up. I went ahead to pay my deductible and get my car. Unfortunately when I picked up my car the car doesn't look the same. The passenger side door is not closed tightly and it showing on dashboard. So when I moved the car it would make a noise like the door is open. I called the office to complained about it and the so call manager Meggei tried to tell me that my car door is broken before handing over to them. I was very upset about that claim. Meanwhile her body language and the way she speaks to me sometimes tells who she is. Maybe because of my color or the way I sound. Well they have no choice than to fixed the door properly even though they refuse to pay for extra three days for my rental. Very terrible service and bad customer experience.

Standen did phenomenal repairs to my 12-year-old car, which now looks showroom new. Don is quite…read morecongenial and so easy to work with. Quick service with precise attention to details, right down to the double pinstripe! Standen Collision is indeed a Chester County gem!

Don treats you like your the most important customer he has. Besides great work, great pricing,…read morethey are just proffesional. My Accura looked as good as new.

We were from out of town, on vacation, and found ourselves stuck on a bridge when our car crapped…read moreout, AAA suggested Dave's. After many tries it finally restarted and we got to Dave's before closing. They diagnosed it and had to keep it so they called ahead to Enterprise and drove us over to grab a rental. Jonathan and rest of crew were knowledgeable, friendly and very helpful. Shop was well staffed and maintained. Parts obtained and installed quickly and we were able to continue our vacation with hardly a hitch with the rental and repair. Thank you!

Excellent service at a great price! Friendly professional staff. They explained everything that…read moreneeds to be done to the car if you are bringing it in with a problem. Otherwise they complete the oil change and inspection in a timely way. I recommend Dave's Auto to all my friends. Sincerely Anne. S

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive