I called Anthony about a shattered rear window. He explained my options, the timeframe and cost…read more The job turned out to be more complicated than expected but Anthony took the time to see if he could fix it versus sending me out to an expensive body shop. He was able to complete the job, in record time and at a very reasonable cost. Anthony's communication and customer service were excellent. Highly recommended!

[764] Cracked…read morewindshield!!! I called my Volvo dealership and they recommended Anthony Volk Glass to replace my front windshield. Turns out with the new cars I would also need to go to my dealership to have my front cameras recalibrated. Talked to Anthony to set up an appointment. He was responsive and was able to meet me at the dealership at my convenience. This made it easy for me to handle the replacement and camera recalibration at the same time. I also needed the dealership to reapply my inspection stickers. Everything was handled in a few hours so I was happy it was easily taken care of in one shot. Antony Volk Glass also handled the insurance paperwork. Hopefully I won't need him again but if I do I would definitely use this company again.

So I wanted to be upset (wait until you see the timeline) but the staff is so pleasant to work…read morewith, it averaged back out. The scheduler/receptionist is awesome and the techs both at the shop and mobile were professional. 4/2 - chip 4/3 - got a next day appointment. Great! Repair failed (ok, it happens) 4/10 - canceled appointment: replacement windshield came broken. Boo! Ship things better Safelite! 4/15 - repaired! Yay! Oh wait...couldn't calibrate it successfully. Frustrating because instructions start to ensure your car has gas bc the tech may need to drive it to calibrate so...if my hilly neighborhood impacted the self described "wonky" app, then drive my car to a flatter place (which there is 200 feet away) 4/22 - finally fully repaired So subtract a star for corporate shipping and subtract a star for not finishing the calibration by driving to a flatter spot. Add back in a star because everyone was truly helpful and worked to reschedule appointments as soon as possible.

Super disappointed and frustrated with the West Chester, PA shop. Called the main number and tried…read moreto get a quote and schedule something, only to be left on hold for 30+ minutes and then rep that picked up told me I'd have to go online to get a quote and to schedule anyways! Went online and set up appt. for 7/13 for a tech to come out to my business office to fix a small chip in the windshield of my 2025 .Purple series Subaru BRZ. Didn't hear anything at all from them (except for text confirmation that it was on their schedule for that date / time frame) so I called at a little after 4:30 pm to see if they were still coming. Was advised by one rep that they were indeed still coming and she argued with me that they would not have promised any specific window because it depends on their other jobs, so I'd need to just keep waiting. Then another rep came online and advised me that "something came up" and I would need to be rescheduled. Ugh! As if that was not annyoing enough, I asked for a call back from the West Chester shop manager, only to be told I'd just need to call them (and guess what? Their number goes straight to the national customer service line anyway, so I'm right back to square one! The biggest insult was receiving a text message at aroudn 5 pm, telling me that my appointment had been rescheduled for the next morning, and that I would be taking my car in to their shop over in West Chester. Huh???! Who consulted with me on this? Do they think I do not work? Pretty ignorant of them to never reach out, then to just reschedule me and tell me I need to go to them at a certain day / time without even checking with me first! I am appalled at their customer service (or really, lack there of!) I do NOT recommend Safelite in West Chester PA. And as a small business owner myself, I ALWAYS give a business a chance to make things right first, before I would even consider writing a negative review. But these schmucks have had more than ample time to reach out to discuss this wth me, and haven't. They obviously do not care one bit. In hindsight, I should have read reviews on Google and Yelp first, before even trying to contact them. There are MULTIPLE reviews here stating the same things; they don't show, they damage vehicles, their communication is lacking to non-existant. All the same issues I have been experiencing with them. And the owner's response to other reviews? "Sorry for letting you down". That's it??? Seriously! Safelite West Chester owner: You're a cocky little ahole and your actions speak louder than your words by far! If you truly cared and were sorry, you'd do your best to make it right and CHANGE your ways. I hope you are forced to shut down sooner than later for your extreme lack of customer service. Corporate needs to step up their customer service and demand better of their franchise owners or kick you to the curb.

While driving on the highway behind a truck, a stone flew up and cracked my windshield --…read moredefinitely not how I planned to spend my day. Thankfully, I found Main Line Auto Glass, and I couldn't be more impressed! Dan was absolutely fantastic. From the first phone call, he offered a great price -- much better than what I was quoted elsewhere -- and was incredibly professional and efficient. What really stood out was his convenience: Dan offered to come right to my home to complete the windshield replacement, which saved me so much time and hassle. The job was done quickly and flawlessly. You can tell Dan takes pride in his work, and it shows in the quality and attention to detail. If you ever find yourself needing auto glass repair or replacement, don't hesitate to call Main Line Auto Glass -- and definitely ask for Dan! Highly recommend!

Main Line Auto Glass does excellent work. I've worked with them for about 10 years and have never…read morebeen disappointed. Prompt and friendly. Accessibility and reliable. The first and only call for auto glass needs.

I had the pleasure of dealing with Yovana and Lance today and they went above and beyond in helping…read moreme with my car. I highly recommend using them for any auto body work.

Young's is fantastic! I found them thanks to Yelp and couldn't agree more with the other 5 star…read morereviews. I scratched up my own car going into my garage- extremely embarrassed, I went a couple of places. Young's was very kind, was upfront about the work that needed to be done, provided the best estimate...and when I explained it would be a while before I could drop my car off for a couple of days they buffed the area and made it look 100 times better in the interim. Not to mention I had my three year old along with me and the guys were so friendly while we were waiting. A great local business!

The only place I trust detailing my cars aswell as Tint install. Very professional and very thoroughread more

From the owner: Professional quality automotive window tinting, paint protection film, and detailing.read more

I have never dealt a business so unprofessional and out right rude. They basically stole my money…read moreafter I scheduled a detailing service. They said they didn't have staff and couldn't preform the service. Then told me that they would not return my money.

I made a same day appointment online that required a $100 reservation fee. Then I received a call…read morecancelling my appointment, but they refused to give me my $100 back. The owner was beyond unprofessional and told me he had a team of lawyers, so "good luck"! Don't risk it!!

We had our 2020 Kia Soul detailed for the first time with Magic Motorz. We inquired for a quote…read morethrough Yelp and they responded promptly with their pricing and availability. We opted for the valet service which was very convenient. They sent a text to let us know when they were on their way and how long it would take them to arrive. Did the same upon return. It felt a little funny letting a stranger drive off with our only vehicle, but they returned it in ship shape. It smells like a new car and it is spotless. It feels good to support a local women-run business. Natalie is fantastic (didn't meet her daughter, I'm sure she's fabulous). We'll return to Magic Motorz for the magic touch!

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.