We had our 2020 Kia Soul detailed for the first time with Magic Motorz. We inquired for a quote…read morethrough Yelp and they responded promptly with their pricing and availability. We opted for the valet service which was very convenient. They sent a text to let us know when they were on their way and how long it would take them to arrive. Did the same upon return. It felt a little funny letting a stranger drive off with our only vehicle, but they returned it in ship shape. It smells like a new car and it is spotless. It feels good to support a local women-run business. Natalie is fantastic (didn't meet her daughter, I'm sure she's fabulous). We'll return to Magic Motorz for the magic touch!

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Picked up our SUV today and I have to say we are extremely pleased. In Great Detail far exceeded…read moreour expectation. Our car looks like new may be even better than new. Management and staff were very easy and responsive to work with. We highly recommend In Great Detail.

I am so happy I found these guys. Rene was the most pleasant and understanding person to deal with…read morewhen I made a huge mistake and terribly scratched my paint! I highly recommend coming here, they treat you like family and have fair pricing.

What a nice guy and a really lovely detailing job. Tom was a great communicator throughout the…read morequote and booking process. He arrived on time and worked for a solid 4 hours on our very well used Focus 2000. It is now shiny and spotless, inside and out, including the engine compartment. He even machine polished the headlight lenses back to almost new. I've never had a car detailed before, so can't say whether it is better than others, but I highly recommend Sil's for the fantastic service and courtesy, and of course, the work itself.

This was my first time using Sil's, and I can tell you it will not be my last!! Tom was a really…read morenice guy, very professional, and the car looked better than when I bought it! He used quality waxes, Meguiars, and the paint sealant was Klasse, which is top of the line sealant from Germany. Last but not least, the prices are great!!! Awesome job Tom, I appreciate the attention to detail!

The only place I trust detailing my cars aswell as Tint install. Very professional and very thoroughread more

From the owner: Professional quality automotive window tinting, paint protection film, and detailing.read more

Very accommodating, quality workmanship, fair prices, fantastic customer service…read more Happened to stop by this place after finding it on Yelp when a nearby business was taking too long to send us a quote for a bumper repair. I stopped by for a quote, and from the start, J.T. was very transparent with us and told us that pricing would depend on how perfect we wanted the damage to look after the fix. He gave us a very fair price for an intermediate fix, which we decided to go with. Later on, we got a phone call that the fix was quicker than they thought, and they were knocking the price down even further. It's hard to come by this kind of honesty. Also, had a great conversation with the owner of the business about a modified Jeep he gave me a ride in to a rental car place. Would definitely love to give more business to this place. Very impressed.

Although the front desk was clean, I was left with the impression that the people up front…read moreanswering the phone are not mechanics; they are salespeople. They sold me a diagnostic check costing $209. After that was done, I was informed that it needed to go to stage 2, costing an untold amount, and it was unclear. They told me I would need to leave the car overnight, when over the phone Ty had made it sound like what I needed would take a few hours at most. The saving grace was the mechanic who told me, moments before I took their custom-wrapped shuttle vehicle to my apartment, who shot straight and told me it would cost more than the car to have what they intended to do for stage 2 diagnostics. I was not made aware of the potential costs before being ushered to the shuttle to my apartment. I only found out because I had to retrieve things from my car and spoke with the man doing the actual work. I verbally chewed out Brown, and to his credit, he accepted the ire with a calm manner and spoke kindly, which I really respect, but to be fair, he never made it clear what the stage 2 diagnostics comprised of and what the projected cost would be, allowing me to assume things were still heading in a clear direction. The reality was that the mechanic had never done this sort of computer work before and would need to build a custom reader. I did not find out until I spoke with the mechanic about what was actually happening. What made this so frustrating was that I told Brown I was down to my last dollar and borrowing money. I do not feel as if the best effort was made toward transparency of cost when it really mattered. I'm used to speaking with an honest, hardworking mechanic.

Paint correction and ceramic coating on new vehicle. Completely eliminated all of the factory…read moreswirls and issues presented in the paint. Tinted the front windows of my truck as well. On the expensive side but the work was of the highest quality

We had an 8 year old BMW X3 detailed by Oakes. Oh my goodness ~ talk about perfection. They did a…read moremagnificent job. If we trade in the car, I bet we would get thousands more because it looks absolutely brand new. I love this business. Now I need to take in my family sedan and station wagon. Worth every penny!!!!!

Mike was extremely professional and quick to response to my emails. I was looking to have my…read morewindows tinted, but no one locally would even return my call - Not Berardi's Auto a detailing! Mike set up a time, dropped off my truck and early the next day my truck was done! Easy and the quality was outstanding! Definitely coming back to have our other vehicles tinted

After Michael fixed my trunk dents and scrapes on the left side, repainted the scratches and…read moreapplied his ceramic coating, it looks like a new car if not even better! Thank you so much, Michael. If what you want is a simple detailing, he's your man. If you need dents repaired, scratches repainted and more, HE'S YOUR MAN! If you're contemplating a new car, STOP! See what Michael,can do to make your car look like a brand-new gem. I've never had any car look so transformed as my beloved 2019 BMW X4M40i. THANK YOU SO MUCH, Michael!

Brandywine Coach Works of West Chester is fabulous to work with! They are quick, courteous and do…read morequality work! I highly recommend using them. I have used them multiple times and couldn't be happier!

What a great place to take your car. My car was in for a water leak and some damages the water leak…read morecaused. Brandywine Coach works along with the adjuster and the staff there were extremely helpful and very professional. They did an excellent job and my car was even detailed. I would highly recommend anyone who needs auto bodywork to take their vehicle to Brandywine Coach works they do excellent work. To the staff at Brandywine Coach works thank you very much for your great diagnostic work and repairs to my Honda. Happy holidays and best wishes to the entire staff thank you !

I have to dig deep into my albums to get each photo. But this company is phenomenal!…read more They have tinted my: Raptor WIDE BODY SCAT PACK CHALLENGER PORSCHE JAGUAR TESLA F150 Great work. Great people. Dope waiting room. Value is great! It's window tin- you want to get it done right and these guys do it! Don't we all love professional work?

Excellent car detailing job ! My 10 year old car looks like new. So worth it for the price. They…read morealso installed new headlights when I asked.

If you value your vehicles paint job or have the expectation that they won't mess up the car wash…read morepackage that you paid for, do not go here. This place only has business because there's no other game in town.

It is Flagship Car Wash now. Overcharged me. I asked for the basic, least expensive wash. I was…read morestupid enough not to request a receipt. Saw on my credit card that they charged me $27. Their phone does not pick up or allow you to leave a message. The chat on their customer service does not offer refunds. The website contact form does not offer the West Chester location on the required location selection field. I am betting they overcharge people who do not request a receipt figuring most will not pursue a refund.