We had our 2020 Kia Soul detailed for the first time with Magic Motorz. We inquired for a quote…read morethrough Yelp and they responded promptly with their pricing and availability. We opted for the valet service which was very convenient. They sent a text to let us know when they were on their way and how long it would take them to arrive. Did the same upon return. It felt a little funny letting a stranger drive off with our only vehicle, but they returned it in ship shape. It smells like a new car and it is spotless. It feels good to support a local women-run business. Natalie is fantastic (didn't meet her daughter, I'm sure she's fabulous). We'll return to Magic Motorz for the magic touch!

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Picked up our SUV today and I have to say we are extremely pleased. In Great Detail far exceeded…read moreour expectation. Our car looks like new may be even better than new. Management and staff were very easy and responsive to work with. We highly recommend In Great Detail.

I am so happy I found these guys. Rene was the most pleasant and understanding person to deal with…read morewhen I made a huge mistake and terribly scratched my paint! I highly recommend coming here, they treat you like family and have fair pricing.

I am so happy, and will be referring clients and friends. I work a lot and it was very convenient…read moreto have them come right to my house and detail my car while I worked. Pricing was great, especially for a service that travels to you. Thank you so much!

It was ok. Nothing to write home about, not worth the expense. Have not and will not return.read more

What a nice guy and a really lovely detailing job. Tom was a great communicator throughout the…read morequote and booking process. He arrived on time and worked for a solid 4 hours on our very well used Focus 2000. It is now shiny and spotless, inside and out, including the engine compartment. He even machine polished the headlight lenses back to almost new. I've never had a car detailed before, so can't say whether it is better than others, but I highly recommend Sil's for the fantastic service and courtesy, and of course, the work itself.

This was my first time using Sil's, and I can tell you it will not be my last!! Tom was a really…read morenice guy, very professional, and the car looked better than when I bought it! He used quality waxes, Meguiars, and the paint sealant was Klasse, which is top of the line sealant from Germany. Last but not least, the prices are great!!! Awesome job Tom, I appreciate the attention to detail!

The only place I trust detailing my cars aswell as Tint install. Very professional and very thoroughread more

From the owner: Professional quality automotive window tinting, paint protection film, and detailing.read more

Very accommodating, quality workmanship, fair prices, fantastic customer service…read more Happened to stop by this place after finding it on Yelp when a nearby business was taking too long to send us a quote for a bumper repair. I stopped by for a quote, and from the start, J.T. was very transparent with us and told us that pricing would depend on how perfect we wanted the damage to look after the fix. He gave us a very fair price for an intermediate fix, which we decided to go with. Later on, we got a phone call that the fix was quicker than they thought, and they were knocking the price down even further. It's hard to come by this kind of honesty. Also, had a great conversation with the owner of the business about a modified Jeep he gave me a ride in to a rental car place. Would definitely love to give more business to this place. Very impressed.

Although the front desk was clean, I was left with the impression that the people up front…read moreanswering the phone are not mechanics; they are salespeople. They sold me a diagnostic check costing $209. After that was done, I was informed that it needed to go to stage 2, costing an untold amount, and it was unclear. They told me I would need to leave the car overnight, when over the phone Ty had made it sound like what I needed would take a few hours at most. The saving grace was the mechanic who told me, moments before I took their custom-wrapped shuttle vehicle to my apartment, who shot straight and told me it would cost more than the car to have what they intended to do for stage 2 diagnostics. I was not made aware of the potential costs before being ushered to the shuttle to my apartment. I only found out because I had to retrieve things from my car and spoke with the man doing the actual work. I verbally chewed out Brown, and to his credit, he accepted the ire with a calm manner and spoke kindly, which I really respect, but to be fair, he never made it clear what the stage 2 diagnostics comprised of and what the projected cost would be, allowing me to assume things were still heading in a clear direction. The reality was that the mechanic had never done this sort of computer work before and would need to build a custom reader. I did not find out until I spoke with the mechanic about what was actually happening. What made this so frustrating was that I told Brown I was down to my last dollar and borrowing money. I do not feel as if the best effort was made toward transparency of cost when it really mattered. I'm used to speaking with an honest, hardworking mechanic.

Mike was extremely professional and quick to response to my emails. I was looking to have my…read morewindows tinted, but no one locally would even return my call - Not Berardi's Auto a detailing! Mike set up a time, dropped off my truck and early the next day my truck was done! Easy and the quality was outstanding! Definitely coming back to have our other vehicles tinted

After Michael fixed my trunk dents and scrapes on the left side, repainted the scratches and…read moreapplied his ceramic coating, it looks like a new car if not even better! Thank you so much, Michael. If what you want is a simple detailing, he's your man. If you need dents repaired, scratches repainted and more, HE'S YOUR MAN! If you're contemplating a new car, STOP! See what Michael,can do to make your car look like a brand-new gem. I've never had any car look so transformed as my beloved 2019 BMW X4M40i. THANK YOU SO MUCH, Michael!

Brandywine Coach Works of West Chester is fabulous to work with! They are quick, courteous and do…read morequality work! I highly recommend using them. I have used them multiple times and couldn't be happier!

What a great place to take your car. My car was in for a water leak and some damages the water leak…read morecaused. Brandywine Coach works along with the adjuster and the staff there were extremely helpful and very professional. They did an excellent job and my car was even detailed. I would highly recommend anyone who needs auto bodywork to take their vehicle to Brandywine Coach works they do excellent work. To the staff at Brandywine Coach works thank you very much for your great diagnostic work and repairs to my Honda. Happy holidays and best wishes to the entire staff thank you !

I have to dig deep into my albums to get each photo. But this company is phenomenal!…read more They have tinted my: Raptor WIDE BODY SCAT PACK CHALLENGER PORSCHE JAGUAR TESLA F150 Great work. Great people. Dope waiting room. Value is great! It's window tin- you want to get it done right and these guys do it! Don't we all love professional work?

Excellent car detailing job ! My 10 year old car looks like new. So worth it for the price. They…read morealso installed new headlights when I asked.

Well, let me tell you about my ABSOLUTELY AMAZING experience with Exotic Customs and its owner…read moreMike. Sorry, for the lengthy review, but I feel this needs to be mentioned, so others don't make the mistake I almost made. My BMW dealer told me my 2010 BMW 335xi needed to have the passenger side HID head light replaced due to a broken part. The total parts and labor cost were almost $2,200. This seemed expensive. While searching online for a used head light for my car, I came across Exotic Customs. I read online they specialize in HID head lights. I read the review from Roger M. here on yelp and after reading about his experience I decided "no way, I'm not going through what he did". So I continued my search, clueless that I was about to make a bad decision to go elsewhere based on a bad review. Eventually I purchased a used headlight from a place with great reviews. After the dealer tells me I bought the wrong headlight, the place wouldn't return it. I was furious I had wasted $650 on the wrong head light! A colleague at work overheard my complaint and told me to call Exotic Customs. He mentioned lighting is one of their specialties. I showed him the bad review about their HID lights. He laughed and proceeded to show me pictures of his friend's car they had recently customized. He called his friend, who had nothing but good things to say about Exotic Customs and especially about the owner Mike. I mentioned the bad review online and he stated "you can't believe everything you read online. Once you see what they do there, I guarantee you won't want to go anywhere else". So, based on the referral from my colleague's friend, I called Exotic Customs to make an appointment to see what they would charge to fix my head light. When I arrived 30 min early, Mike was working with another customer, so I waited for him to finish. While listening to their discussion I felt confident Mike knew what he was talking about. Once they finished, Mike looked over my car, found some bad components in the headlight and he recommended he repair the broken piece. I told him my dealer said it needed replaced. He smiled politely and said "I can actually fix it for much less". I inquired about cost. He put together 3 different proposals. One to fix the headlight the least expensive way, another to fix it with a new replacement BMW parts and a third option using their upgraded parts. All of his options were at least $1000 less than my BMW dealership!! I questioned all of the options. He explained them thoroughly, made recommendations and let me choose. He was very knowledgeable about how all of the parts were made and the installation process. I ended up going with the more expensive option using their custom upgraded parts. I felt this was the best option. Mike put through the order to produce the parts and called me a week later for installation. When I dropped off my car, the guy that was dropping off his car when I first stopped in, was picking it up. It looked like a totally different car. I was very impressed with the repairs, paint work, and custom parts they made. It looked as if the car had never been wrecked. The guy told me he couldn't believe how different the work was at Exotic Customs. He said they were more expensive than the other shop he went to, but the work was much more impressive. My car was in the shop overnight and Mike called me the next day to pick it up. When I arrived, Mike showed me everything they did to my car. He actually did the head light repair work himself. He showed me how everything worked just as the original BMW parts did. My headlights are now almost twice as bright as the original BMW lights, allowing me to see more of the road! ....and the lights don't blind oncoming drivers, because they used the original BMW headlight. Their work and parts are definitely top notch! I'm amazed they were able to fix my head light and make both headlights even brighter for half the price my dealer quoted me. They even give a warranty on the head light parts which the dealer wont warranty electrical parts! So in conclusion, I am glad I listened to my colleague's friend about going to Exotic Customs and seeing for myself what they do. This shop is real hidden treasure in West Chester. They are honest, upfront about everything, and actually care about the work they do. They don't want you to waste your money buying new parts if they can effectively repair the part for less. To me that's a great way to meet your customer's needs. After seeing how Mike runs this shop, I'm glad I went with his option. Even after wasting $650 on wrong headlight, I still spent less than my dealers quote. So, for those like myself who always read reviews and make decisions based on them, I'd recommend actually checking out the place before you judge them based on one bad review. You never know.... you might find an amazing place and save a $1000!! Thanks again Exotic Customs!!! You guys are awesome!!!

Nice work, good value, good people. Great experience. Will e a repeat customer. Tha ksread more