The woman behind the front desk did not like me asking questions. She seemed very frustrated,…read morealmost as if she didn't know how to do her job. She became very argumentative and confrontational. It is like she never dealt with a customer. I know most times when the police are involved you don't gat much of choice as to where your car is towed to. If you do have a choice do not take it here.

My experience with Crawford's Auto Center was top notch. Barb was friendly and responsive and…read moreincredibly helpful. Highly recommend!

This was my first time using Direct Paint and Collision, and I had a really good experience…read more From the moment I walked in, everyone was professional, warm, and easy to talk to. The whole crew made the process feel smooth and well organized, which really took a lot of stress off me. I want to give a special shout-out to Ian, the Customer Service Manager. The extreme cold weather slowed down the paint process, but he and the team did everything they could to stay on schedule and get my car back to me as promised. I truly appreciate that effort. They also noticed an issue with my tire and brought it to my attention, making sure I understood the safety concern. They even helped me find a discounted replacement tire to bring the cost down. That meant a lot to me. It felt like they were looking out for me, not just trying to make extra bucks. Communication was great as well. I received regular updates, so I always knew what was going on. While they're busy, they have a shop cat to keep you company while you're waiting. She's round and content, clearly very well-fed and well taken care of. She's a bit shy, but she's warm company on a cold day while you wait. I'm very glad I chose them. I'd absolutely use them again.While they're busy, they have a shop cat to keep you company while you're waiting. She's round and content, clearly very well-fed and well taken care of. She's a bit shy, but she's warm company on a cold day.

DON'T GO HERE. Took my car here for repairs after an accident. They told me something in my car had…read morepreviously been repaired improperly so it was making a rattling noise after this 'repair' at Direct Paint & Collision. I made an appointment to have to the car checked out but I was just called and told not to bother coming in and they don't care about any noise because my vehicle had allegedly been repaired at some point, improperly. DON'T GO HERE. They sold me new tires that were unrelated to the accident though. Annoying.

Kenny is fantastic! Answered right away and his first concern was my safety!!! Wow! Couldn't have…read morebeen more helpful! I highly recommend!

I was stuck in the snow after being forced to avert a large truck on a narrow road. AAA would not…read moreassist me (I'm paying for their highest level of service, so this was a wakeup call). Fortunately, I was only a mile from my house, so it was a cold, but easy walk. I called Kenny's. From the moment my call was answered, I was treated with nothing but respect. I was given a time interval for arrival, and the driver showed up right on time, came to my house, drove me to my car, and freed it for me. What started as a horrible afternoon, turned into a great experience when all was said and done. While I hope I don't need this service in the future, it's a relief to know it's there should I need help in the future. I highly recommend Kenny's West Chester Towing!!

These guys could not have been more helpful or generous. I…read moreneeded a paint touchup on my passenger side door. They ordered the paint for me, applied it to my car, let me keep the bottle, and did not charge me anything. Restoring my faith in humanity. Thanks so much guys.

We've been going to Brendan's Collision for over 3 decades. Gene and Brad have helped us through…read moreall of our collision repairs, all done expertly and efficiently. After raising 4 teenage drivers, you can imagine the number of times we needed their expertise! We were very saddened to learn of Gene's sudden passing last fall. Brad and Kathy are doing a great job ensuring things continue to run smoothly. We've used their services several times since Gene passed and continue to be extremely pleased. This is our go- to place for auto body work.

From the second I walked into Keenan I realized that every interaction that the staff has with…read moretheir clients is conducted in a way that guarantees that the client walks away not only satisfied, but feeling special. Seriously. I got in a car accident on a Tuesday night and my insurance company set up a 9:30 appointment at Keenan for Wednesday to assess the damage to my car. I got to Keenan early, and the receptionist, Sue, told me that it was absolutely no problem at all and that they'd check out my car immediately. Todd came out, took a million pictures of my car, disappeared for a minute, and then came back with an estimate to repair the damages. Everything looked good to me, so I went back to Sue to set up a time to drop my car off for repairs. She worked extensively with the folks at Enterprise to get me a rental car in the most convenient way possible for me. I mean, this woman was fighting for them to pick me up at my house at 7:30am so that I could get to work on time, and I didn't even tell her that I had to be at work on time! She was a bulldog fighting for me when I didn't even ask! She also allowed me to drop my car off on a Sunday night when no one was there, and then Todd faxed me the paperwork that you'd typically fill out when you drop your car off to fill out on Monday morning. They made everything extremely convenient and worked around my every desire. Throughout the repair process I got text message updates and phone calls from Todd. He would update me with things like, "your car is finished getting painted and is now moving on to reconstruction." One of the texts I got was something like, "Your Volkswagen is happy to be here! We're taking good care of it until it comes home." It was nice to know where my car was, what was being done to it, and the estimated date of completion. Keenan made everything seriously so easy for me. This was the first car accident I've ever been in, and, dare I say it? - it was actually not a headache at all!! The 5-day repair estimate actually ended up only taking three days, and I couldn't be more pleased. My car came back to me in better condition than it was before the accident, and was detailed and everything. I think they even polished my tires! I've been nagging my husband to get my car detailed, and he's a procrastinator so he hasn't done it. Of course getting in a car accident isn't ideal, but the folks at Keenan deserve an A++++++ for service with a smile :-) -End cheesiest Yelp review I've ever written.-

After reading all the positive reviews on here about this place should have known it was too good…read moreto be true.. We should have taken note all good review were very minor damage... My wife got rear ended in a accident Sent car to Keenan Auto Body, they fixed car but rear defroster is now broken, she has been getting the run around for a couple months now.... Bottom line is the probably either missed it in their estimate or their SPECIAL glass guy broke it when they had to remove rear window to fix damage The proper way to do business is to fix it Whether you broke it or missed it, it still has to be fixed Stay away from this repair shop if you want the job done right......

I took my 2020 Jeep Renegade here for service, and the experience was unacceptable…read more I asked for an inspection and oil change. They took it upon themselves to want to take out my air filters to show me how bad they were. The technician apparently did not know that the cabin air filter on this model is accessed through the glove box. Instead, they attempted to force access through the passenger footwell, resulting in the structural insulation/silencer panel being torn down and frayed. I found the panel sagging onto the floorboard with the mounting holes completely blown out and a metal fastener pin left on my floor mat. They attempted to hide this from me by covering it with my floor mat. They also told me the filter was more expensive due to the labor, ie them not knowing where the filter was located. When I returned to the lot to ask for a repair or a refund for the damage, the management looked at it for two seconds and told me "it's not going to get any better than that." They flatly refused to replace the damaged part (Mopar Part #68479544AA) or offer a refund. The interaction quickly turned hostile; I was spoken to rudely and told to leave the lot. I have photos showing the torn panel, the debris left behind, and the improper "fix." If you care about the interior of your vehicle or professional customer service, I strongly recommend going elsewhere.

Amazing service, great prices, very trustworthy! I've been going here for years and they've always…read morebeen great with my cars.

Anytime I need work or just a plain oil change I'll only go to Marty's they can do everything and…read moreanything and at a great price I highly recommend going there so so very worth it

Very good service and perfect repairs. Always on time with appointments. Good value.read more

Reliable and honest. They helped me when I was stranded. Honest company. If you are stuck and…read moreworried that you may get scammed, call this company. Thank you Delgado's Towing for restoring my faith in humanity.