Jeff did a great job cleaning up the mess all my labs made the last few months. Highly recommen!read more

From the owner: At Dr. Doo Doo, we know that time spent with your loved ones is precious. Our founder, Jeff, knows…read morethis all too well. After experiencing a personal loss, Jeff decided to turn his passion for helping others into a business that makes life a little easier for his community. Dr. Doo Doo isn’t just another franchise; it’s a locally-owned, owner-operated service that’s dedicated to giving you back your time by taking care of a messy task. When you choose Dr. Doo Doo, you don’t have to guess who might show up — you’re welcoming the same reliable professional into your yard each and every time. Serving the Livonia area, Dr. Doo Doo is committed to ensuring your outdoor spaces are clean and safe for you, your family, and your pets to enjoy. We’re more than just a waste removal service; we’re your neighbors, dedicated to making our community a better place, one scoop at a time.

I called to get a quote, and he asked what the size of my yard is, and then proceeded to clarify if…read moreit was bigger than a quarter acre or less than a quarter acre. I replied with a chuckle and said "a hell of a lot less than a quarter acre". He gets all up in arms and asks for me not to swear and goes off on a tangent about respect. Fair enough, I didn't exactly realize I was talking to Miss daisy and not someone who literally scoops poop, but fair enough, I will refrain. Well then he goes on for the remainder of the conversation to swear? So it's okay for you to swear at your potential customers, but not for us to swear to emphasize? Cool. Noted. Maybe I got the "I don't want to deal with you price", but he quoted 300$ for an initial clean up on a back yard that is MAYBE 15 foot by 20 foot. My living room is legitimately bigger than the grassed area of my back yard. It would have been quick easy money had I even been shown a modicum of customer service and respect.

I initially started off with a company that this individual was for working for and he branched off…read moreon his own and we continues to use his services. Yesterday I reached out to ask if he had been out this week because we had a lot of poop still in the yard he stated that he was there the day before. I said fine we may have to add an additional day then because I wanted to make sure all the waste was being picked up. He let me know that he was unable to add a second day and I told him I understood and again thanked him for his service. Last night I received a text from him stating that I was canceled due to a negative review that I posted. I let him know that was not my review and that anytime I've had a concern we have respectfully discussed it and we've never had any problems. He responded by being very disrespectful and even left what appears to be a racial slur. It was Typical and 6 stars. I tried calling him and he did not answer. This is not the way you do business and I didn't know he had a Yelp page but wanted to bring light to a situation he created by making a false review himself. This was absurdly distasteful and I am in complete disbelief that a business owner would behave this way.

We have had this service for 5 years now and love them! Their prices are very affordable and the…read morefeedback they give you if they notice something up with your pet's poo is very helpful! Highly recommend!!

I have been using this company for years! I haven't been let down! Customer service is excellent…read moreand my bill has never fluctuated!! They have always showed up on time within the schedule date we agreed upon! I would recommend this company 100%!

Eric is very nice, and he communicates professionally! I really appreciate the service.read more

Professional communication. Accommodating schedule. Reliable and good work. Will continue to use…read morethis service when I return from the hospital.

From the owner: Our technicians are in the business of helping people enjoy their pets to the fullest. Dressed in…read moreuniform, they remove pet waste year-round and will even clean and deodorize decks, patios, and dog runs. Just look for a 
door hanger and know the job’s done.

The employees don't have a clue to what is helpful for small dogs. Really. The answer questions…read morereal stupid

Arrived to have expired Zupreem bird food on the shelf. The…read morefemale worker (I'm sorry I didn't get her name), she was nice enough to assist me (on my initial visit. She told me that there would be a shipment on the following week (June 4th, I believe), a new shipment would be in and she would order it for me. I arrived the next week (this past Thursday) and asked the cashier/ clerk (which I believed also use to work at the Redford township store), but anyway asked him if I should call when I'm running low to see if they have a bag that is Not expired on the shelf. He insisted that they always have fresh items for sale. THEY DIDN'T (in this case), but he continued on, so I let him. But ultimately says yes, "when you run low on bird food give us a call, to make sure we have it". I was ok for that response, but when I cashed out on the 12 pound bird food and 32 canned cat food, I was expecting to hear, "Can we help you to your car?" There was nothing. I said thank you and he looked at me and continued standing there, ultimately turning away while I pushed through the NON AUTOMATIC doors of the store. Needless to say, Customer Service, availability and care for the customers experience is key for me.