Karen of They Poop & I Scoop was FANTASTIC! Before I found her, I had called maybe 5 other places…read more They didn't want to do a one-time spring cleanup. They seemed offended. I found Karen on Yelp and gave her a call. Friendly as can be. She was in for a surprise though when she got to my yard and saw how much my purebred standard poodles poop. You'd think with a pedigree like that, they could be a little more dainty about it! Not so much! I thought lately they were doing a funny little prance in the yard but it was getting more like trying to find a spot to step. Yep, pretty bad! I hated to walk outside and ask how it was going. I was ready to be thoroughly shamed for being a BAD MOM. So bad! But she just laughed and said she wouldn't be able to offer me any discounts after all. She was worried to tell me that. I was worried she'd charge me a premium and put me on Hall of Shame on the 6:00 news. Her rate was more than fair and I was happy to pay it. She even bagged it all up for me and had a friendly chat with me before she left -- no shaming involved. The poodles are being groomed now into their prissy poofs. When they get home, they will be weirded out by their immaculate grass. Hopefully, they did their pooping of the day at the groomers. If anyone can tell me how to get them to quit pooping, I'm all ears. But then I won't have the fun of a visit from Karen again, so I guess pooping is a good thing.

It worked very well, got a quick callback but unfortunately I ended up not needing them.read more

Very satisfied with the great job these guys do! Always responsive, polite, and best of all…read morethorough!

We have had this service for 5 years now and love them! Their prices are very affordable and the…read morefeedback they give you if they notice something up with your pet's poo is very helpful! Highly recommend!!

I have been using this company for years! I haven't been let down! Customer service is excellent…read moreand my bill has never fluctuated!! They have always showed up on time within the schedule date we agreed upon! I would recommend this company 100%!

I signed up in late 2024, and everything was fine at first while the woman was handling the…read moreservice--she did a great job. However, when a man started coming instead, the quality noticeably dropped. After the snow thawed, I reached out to request a spring cleanup. According to my security cameras, no one ever showed up. I even double-checked to make sure I hadn't missed a visit while I was away, but the footage confirmed they never came. To make matters worse, the company completely ghosted me--no replies to any of my emails. It's disappointing, especially since I had people asking me for referrals. I'll be reaching out to another company moving forward.

It is one of the best small family owned businesses I ever encountered! They were on time, reliable…read morein their service, and thorough in their work; I highly recommend

Called Bill as my house sitter told me the poop guy was in and out in less than a few minutes these…read morelast few weeks; I travel for work. I love my dogs and my home, this I pay for a service. Today, I was home and went outside to play with my dogs, it's been a few solid weeks for play in the yard. There was poop everywhere! Months of it! How embarrassing and nasty; we enjoy our walks and with all of the ground in poop, that's about all we might do for this season. I called and Bill said a free one next time? I just picked up 12 gallons or 2 buckets of poop! What the heck?

Can't leave a good rating the guy who used to pick up my poop left my gate open 2 times and my dog…read moregot out... after I called to cancel the weekly yesterday because we are having a new fence put up then my wife called and the guy who answered told her to go F herself ...bill who is the franchise owner was ok but whoever he sent needs to be fired today ...just close the damn gate and if you can't get in keep it moving

I called to get a quote, and he asked what the size of my yard is, and then proceeded to clarify if…read moreit was bigger than a quarter acre or less than a quarter acre. I replied with a chuckle and said "a hell of a lot less than a quarter acre". He gets all up in arms and asks for me not to swear and goes off on a tangent about respect. Fair enough, I didn't exactly realize I was talking to Miss daisy and not someone who literally scoops poop, but fair enough, I will refrain. Well then he goes on for the remainder of the conversation to swear? So it's okay for you to swear at your potential customers, but not for us to swear to emphasize? Cool. Noted. Maybe I got the "I don't want to deal with you price", but he quoted 300$ for an initial clean up on a back yard that is MAYBE 15 foot by 20 foot. My living room is legitimately bigger than the grassed area of my back yard. It would have been quick easy money had I even been shown a modicum of customer service and respect.

I initially started off with a company that this individual was for working for and he branched off…read moreon his own and we continues to use his services. Yesterday I reached out to ask if he had been out this week because we had a lot of poop still in the yard he stated that he was there the day before. I said fine we may have to add an additional day then because I wanted to make sure all the waste was being picked up. He let me know that he was unable to add a second day and I told him I understood and again thanked him for his service. Last night I received a text from him stating that I was canceled due to a negative review that I posted. I let him know that was not my review and that anytime I've had a concern we have respectfully discussed it and we've never had any problems. He responded by being very disrespectful and even left what appears to be a racial slur. It was Typical and 6 stars. I tried calling him and he did not answer. This is not the way you do business and I didn't know he had a Yelp page but wanted to bring light to a situation he created by making a false review himself. This was absurdly distasteful and I am in complete disbelief that a business owner would behave this way.