I really want to like this place. The products look awesome. However, the Customer Service was so…read morebad that I cannot bring myself to buy anything in this store!!

Service is awful. The 2 employees in the store were uninformed, lazy, and did not seem interested…read morein helping us in the slightest. The first employee asked the other to answer our questions, which she was not able to answer. Instead she kept referring us to visit the website on our own time, outside of the showroom. This is a perfect case of management not training their employees in a manner to reflect the quality of the product they are representing. The woman who was asked to help us was dressed very sloppily and behaved like she had no interest in what she was hired to sell. The only reason I have given one star is because I am not able to rate them with zero stars. I have advised our interior decorator who sent us there, and our real estate agent who is one of the top real estate agents in Laguna Beach, of this experience, and will continue to tell anyone who asks, as we build out and decorate our new home.

We had been searching for someone to update and repair multiple items in our primary bathroom. We…read morewanted wall damage near our shower repaired, new vanity and faucets installed, a new lighting fixture, and repair a light switch. Many searches were unfruitful because they said they would not travel to our location (Wagon Wheel community of Trabuco Canyon), the job was not large enough, or we just did not get a response. Luckily I found Hank on Yelp. He responded rapidly to my request, visited my house soon afterwards, took notes of our requests and made some thoughtful suggestions along the way. Hank quickly provided a detailed quote of each request. We found his pricing to be straightforward and well-priced. When Hank came out to start the work he was on time, prepared, methodical, clean and efficient. Any speed bump that got in his way Hank met it with ease and positivity. His expertise and patience made our stress lessen while the work was happening. The finished product looks great and we are pleased with the work Hank completed. We are so happy that we contacted him. We will recommend him to anyone we know and we would definitely use him again for any of our home needs. Hank is experienced, professional and, most importantly, a truly nice person.

This is our second time working with Hank and it was excellent. My closet shelving completely…read morecollapsed and made a hole through two walls. Hank easily patched up the walls and made me a whole new shelf with a hanging rod from scratch. Quick response, honest pricing, and quality work. Thanks!

Great communication and solution thank you Sheen for being on time and getting this done so well…read moreand quickly!

They installed two chandeliers for me. They worked fast, gave a great price, and performed the…read moreservice within a day. Fast and excellent communication as well.

My son accidentally broke the glass cover on my vanity light and was stressing about how to replace…read moreit. I went to Lamps Plus and had such a great experience thanks to the store manager, Matthew. He was incredibly patient and super knowledgeable. He took the time to help me figure out exactly what I needed and made the whole process easy and stress-free. It's not always easy to find that level of customer service these days, but Matthew really went above and beyond. If you need lighting help, I definitely recommend stopping by and asking for him!

Ordered a fan for delivery. Gave a billing address and a delivery address. Well, this outfit…read moreignored delivery address and delivered fan to billing address. Clearly incompetent. Had to drive hours due to their mistake. If you do business buyer beware. Triple check their paperwork.

Friendly! Trustworthy! Efficient! Reasonable!…read more My elderly aunt was having electric issues. The power in her home kept going on and off. She contacted SCE and fortunately they were able to come out same day. Turns out her electric panel for her house was at risk of catching fire which could have essentially burned down her entire house. The helpful SCE rep recommended All Thingz Electric to my aunt and they were also able to come out same day. Their rep, Reed, was so helpful and sweet to her. He was able to make an interim fix that would hold her over until they could come out and replace the electric panel. They quoted her a reasonable amount and ended up blessing her beyond belief. Anthony, the owner, also reached out to her. I thank them from the bottom of my heart for being honest and not taking advantage of her especially as an elderly female. I will be recommending them to anyone and everyone.

Owner Anthony runs a tight, efficient business that runs on customer satisfaction. The job of…read moreprofessionally installing a car charging system was capably handled by Jaxsen and Michael. I would highly recommend their company to anyone looking for a broad range of electrical services. You will be satisfied! R. Hervey

Circuit breaker kept on tripping and not resetting. Jose Luis was able to diagnose and fix the…read moreissue quickly. Charge is reasonable and job was scheduled quickly.

I had spoken with several other electricians and when I found 'Lighting and Electrical', we were…read moreglad to choose them based on their responsiveness and excellent 5-star reviews! Some companies gave us estimates that were well beyond the average and completely out of our budget (which was around the $500-$700 range). Others claimed it would take 2 to 3+ hours. To be honest, we know that wasn't it. And this was just to install a small, single-bulb chandelier over the stairs. I spoke to Sergio from 'Lighting and Electrical' and from the very start, he was responsive, understanding, and very flexible with scheduling! What stood out the most were his transparency and adaptability, which are something we really value highly. In the end, the installation took only 30 minutes. Throughout the process, Hector and Jose remained incredibly friendly and professional. They also were respectful of our home and property. The pricing was fair and competitive. It is refreshing to find a company that devilry quality work without overcharging or overcomplicating (purposely or not) a simple job. My family and I highly recommend Sergio and his team - Thank you so much!

I contacted them to get a quote to participate in an Edison program to upgrade my electrical panel…read more I had been told by my insurance company that I must upgrade to renew my policy. Pete came to my home to inspect and quote the job. He was so professional, considerate and kind. He looked over my panel and my homes electrical needs and he wondered why my insurance company would require this change. He didn't see a need for the upgrade under my current circumstances. After his visit, I contacted my insurance company and found they were misinformed about the type of panel I had and once this info was corrected....I no longer had to do an upgrade. Although I ended up not doing business with Pete's company, I am thankful for how he handled this. I never felt any pressure from him to do this job. Amazing!!!! A company so professional that they don't try to talk you into a rather expensive job. Five stars is NOT a high enough rating for this company.

This company is awesome. We requested a walkthrough to see if we wanted to switch out lighting in…read morethe middle of a kitchen remodel so it was not likely necessary but we needed to have a conversation about our options. They were so honest and upfront about what we should do and the advice was that what we have is good but they can upgrade us however it was going to cost X. We told them we cannot upgrade at this time but they were so helpful they let us know exactly what we can buy on our own and have our contractor install the items as part of the remodel. Anything we ever need in the future, I am calling this company. They are not the least expensive option out there but they are very fair, very honest, and I have no doubt they will do excellent work and stand by it. Highly recommend !!

Finally found an electrician that actually does what they say!…read more Capistrano Electric is the real deal. Showed up on time (which already impressed me), gave a fair price, and got the job done clean and fast without cutting corners. You can tell they actually care about the quality of their work. I've dealt with other companies before and it's always delays, excuses, or overpriced quotes... not with these guys. Straight up honest, professional, and reliable If you need electrical work and don't want the headache, save yourself the time and just call Capistrano Electric Highly recommend!

We had an excellent experience working with Capistrano Electric. They came out the very next day to…read moreprovide a quote and were incredibly responsive through both text and email. Before the installation, they asked all the right questions to make sure we got the exact type of outdoor outlet we needed. The installation was done quickly and professionally, and even though we weren't home at the time, they went above and beyond by sending us a detailed video walking through everything that was completed. Truly outstanding workmanship, communication, and customer service. Highly recommend and will definitely use them again!

After talking to and getting estimates from 3 different local businesses, I decided to go with HL4L…read morefor putting up and taking down seasonal Christmas lights. Hamid and Majid visited our property, was very knowledgable on the subject, and enlightened me about the option to check out the permanent/year long lights instead. I did my research, and he was so right. I bought few packs of Enbrighten lights on sale from Costco, and Hamid and Majid helped put those up around my property within just a few hours before Christmas. I am very happy with the investment. The lights are beautiful, and after the holidays they light up my property just like ambient security lights would. The cost of putting those up and taking those down breaks even easily by year 4, with an opportunity to wow your neighbors and guests throughout the year!

UPDATED REVIEW: They…read moredid a good job on install and the lights look good when they actually work. Unfortunately, they never work. Spent $2000 on Christmas lights and we haven't gone 2 consecutive days without the lights shutting off and having to be reset. When you reach out to the owner, he guides you how to reset the outlet, but does nothing to actually fix the issue from happening again and then just stops responding. Like I said, lights are great when they work but it's just really shoddy work. When you're spending thousands of dollars on lights the last thing you expect is for them to not work. Every. Single. Day. And when you reach out for help, I expected them to actually come out and fix the issue rather than just say hey, reset the outlet and try again. Acting like it's a Nintendo 64 you can just unplug, blow on it and plug it back in. If you're looking for high quality work and lights, save your money and energy and go somewhere else as I will be doing the same from here on out.

Great selection, but expensive inventory. I used them for my home remodel to buy replacement…read morefaucets.. They did an exceptional job helping us after installation.

I have shopped Ferguson in the past, they have beautiful high end products and great customer…read moreservice. However this is no longer the case. I ordered a panel ready refrigerator. Was delayed in receiving the package with the handles and panels. When I finally received them the installation was awful. I went to the Ferguson store and discussed this issue but never got a response. The installer called instead and made up reasons why they didn't do the installation I'm so frustrated and disappointed. I have text messages from the installer saying the "trim is just extra parts". Frustrating that Ferguson's and the installer have no communication and no one is fixing the installation.