I really want to like this place. The products look awesome. However, the Customer Service was so…read morebad that I cannot bring myself to buy anything in this store!!

Service is awful. The 2 employees in the store were uninformed, lazy, and did not seem interested…read morein helping us in the slightest. The first employee asked the other to answer our questions, which she was not able to answer. Instead she kept referring us to visit the website on our own time, outside of the showroom. This is a perfect case of management not training their employees in a manner to reflect the quality of the product they are representing. The woman who was asked to help us was dressed very sloppily and behaved like she had no interest in what she was hired to sell. The only reason I have given one star is because I am not able to rate them with zero stars. I have advised our interior decorator who sent us there, and our real estate agent who is one of the top real estate agents in Laguna Beach, of this experience, and will continue to tell anyone who asks, as we build out and decorate our new home.

Had an emergency power issue where my condos power went up because I messed up on new appliance…read moreinstallation. Hank came the same day and resolved the issue. Hank is knowledgeable regarding his trade and I would definitely rely on his experience in the future. I would highly recommend him.

The Good: Hank is a good guy and he works hard. Does a good job on things within his capacity…read more The Bad: He is NOT well versed in Tesla Wall Chargers. He can install it onto the wall but made wrong assessment s of the gauge of the wiring when all he needed to do was turn the dial to adjust the mode. He doesn't like to read the instructions even on items that he doesn't fully comprehend. Therefore, I would avoid using him on the electrical side. The Ugly: Hank is impulsive. I understood he is an older gentleman and it's hot in the garage but he kept dropping profanity like skittles even when the kids are closer by. Additionally he acts before he thinks. He ripped open the Tesla Wall Charger box before he even agreed to install it so return became impossible. Then he proceeded to "renegotiate" the cost of install because he had installed one earlier but took it off deeming the charger and wiring to not work when it was his lack of knowledge to change the settings. He kept flipping between getting paid by the job and getting paid by the effort spent. I ended up paying him for the lift that was complete at his "job minimum," which was higher than his original and renegotiated quote for that job, but did not pay for the rest of the job not done. This was not a pleasant experience. Bottomline, Hank installed the storage lift well so I was pretty happy with that. He is a good installer and a good man who seems to have a lot going on. However, the constant renegotiation, miscommunication, attitude, and lack of expertise made this a rough experience. Overall 2/5 for effort, but I would not recommend his services.

The most honest and trustworthy two men Father and Son team of professional electricians who…read morespecialize in the Tesla Charger and creating the best outlet for my Tesla! We finally went to the wall mount for our old Tesla S that was charging with the wall plug. We already have 240 Volt outlet there. Hi Power Electric was the original contract electrical worker who worked on placing the plug in our driveway and it served us well for the past ten years. But Tesla Wall Mounted Charger is so convenient and we bought the $550 Universal Fast Charger with 40 Amp charger that can charge Hyundai Electric Vehicle if we do decide to upgrade in the future. I doubt that we will replace our beloved Tesla S from the best years of their initial production years from 2015! These two gentlemen are father and the son team and really do the best job. They are certified Tesla technicians and also know their craft very well. The labor charges are very reasonable and the son knows all about the newest Tesla technologies. Above all the son is into Watches and revered Holographs of the most discerning taste. Do call them for a free bid. They are honest people! For the past twenty years we relied on these honest people! Big fat five stars.

Installed a 240V outlet to charge my new EV. Showed me how to use. Friendly, responsive, on time,…read moreinformative. Will definitely use again!

Today Matt assisted us with a lamp order and was so kind , patient, welcoming and personally…read morecarried it out to our car. 10/10 customer service thank you Matt!

Ordered a fan for delivery. Gave a billing address and a delivery address. Well, this outfit…read moreignored delivery address and delivered fan to billing address. Clearly incompetent. Had to drive hours due to their mistake. If you do business buyer beware. Triple check their paperwork.

Absolutely love this company from the communication with sam about permits, to the detailed…read morethorough explanation from reed and tbe Absolutely power house workers in jaxsen, andrew, and robart. Reed came out and noticed a issue in my home, brought it to my attention showed me my panel and the problems I was having, I agreed to his proposal and from there it was next level with this company, communication A+, Workmanship A+, they took care of alot of issues for me. Thank god I found this company and all its great workers. Great price Anthony- you have an excellent staff.

Quick, professional, and friendly service. The price was fair, the process was easy, and I would…read moregladly recommend them.

**Super legit electricians -- highly recommend!**…read more Jose and Jesus showed up right on time, worked efficiently, and were incredibly neat and professional. They took care of a **40A circuit, NEMA 14-50 outlet, and a GFCI outlet for a bidet toilet** with zero complications. Everything was tested, installed perfectly, and the best part -- **no drywall repair was needed!** You can tell these guys know what they're doing. Their pricing was also very fair, especially compared with the insane range of quotes we were getting around SoCal. They were straightforward, reasonable, and clearly focused on doing good work and earning repeat business. Sometimes companies see a smaller job and either don't want to bother or throw out a ridiculous price. That wasn't the case here. Jose and Jesus treated the job seriously, gave us a fair price, and delivered excellent work. **Lighting and Electrical is officially our go-to electrician moving forward in Orange County!** If you need electrical work done, I'd absolutely recommend giving these guys a call. Great work, fair pricing, and great people to work with.

I called them yesterday after my original electrician flaked on me. From the moment Hector took my…read moreinformation I knew this company was super professional. They came out today to fix my son's bedroom lights. And I have nothing but great words for them! They were CLEAN, they protected my son's bed etc from debris, they were efficient and knowledgeable, and explained things to us in ways we could understand. This company will be my new go to for all electrical needs and I will for sure be referring them to all my neighbors, family, and friends. 10/10

This company is awesome. We requested a walkthrough to see if we wanted to switch out lighting in…read morethe middle of a kitchen remodel so it was not likely necessary but we needed to have a conversation about our options. They were so honest and upfront about what we should do and the advice was that what we have is good but they can upgrade us however it was going to cost X. We told them we cannot upgrade at this time but they were so helpful they let us know exactly what we can buy on our own and have our contractor install the items as part of the remodel. Anything we ever need in the future, I am calling this company. They are not the least expensive option out there but they are very fair, very honest, and I have no doubt they will do excellent work and stand by it. Highly recommend !!

We were looking for an electrician to add a subpanel, outlets, and lighting to our unfinished…read moregarage. Armes Electric was wonderful--efficient from beginning to end. My initial consultation was with Pete, who arrived on time as scheduled. We discussed what we wanted, and he offered helpful suggestions while clearly explaining the scope of work. He estimated the job would take a day and a half to complete. On the first day, we were told the technicians would arrive between 8:00 and 9:00 AM, and they showed up a few minutes early. Daniel and four additional team members came to complete the work. I wasn't expecting that many people, but everyone stayed focused on their tasks and completed the work by 5 PM. Having a larger crew made the job go much faster. The second day of work took place a couple of days later due to other projects we had scheduled, but Armes Electric was very accommodating and flexible with our timeline. Andres and another technician returned to finalize the outlets and install the lighting. They also helped with a few additional items that weren't included in the original work order, but they gladly assisted us without hesitation. We were very pleased with the finished work and highly recommend Armes Electric.

Everything started off great. Someone answered the phone promptly and came out the same day to look…read moreat several electrical projects around my house. I was impressed with the quick response and was looking forward to receiving a quote and moving forward. Unfortunately, after the initial visit, all communication stopped. I called multiple times to follow up but never received a return call or a quote. It was very disappointing to have someone come into my home, assess the work, and then completely disappear without any explanation. I understand that companies get busy or may decide not to take on a project, but a quick phone call or message would have been appreciated. A lack of communication like this makes it difficult to recommend their services.

Prompt and professional! I appreciate the auto-contact feature of other professionals near me…read more Saved me some work.

Call me crazy, but I love the holidays -- and this year, I decided to get my quote early! Of…read morecourse, I called my favorite Christmas lighting company, Holiday Lighting 4 Less, to give me a new quote because I love changing things up every year. What I absolutely love about them is how easy and stress-free they make everything. This year, they even brought an entire board of lighting samples with different styles, sizes, and colors -- which made it so much easier for someone like me (who can be a little indecisive!) to pick exactly what I wanted for my house. The best part is they provide everything -- lights, timers, extension cords, and more -- so I don't have to worry about a thing. My lights turned out absolutely beautiful last year and I got so many compliments; I can't wait to see what they do for me this year! Thank you so much to the team for making scheduling so quick and easy, and for always offering the best pricing around!

Hired them to put up lights during this past Christmas and they did a great time. They were…read moreefficient and professional and came by to uninstall them when we requested after the holidays. Would recommend.

Ferguson is the only place I'll go for my appliances. Do you Manager Erik is friendly and the staff…read morealways welcomed you with a smile.

I have shopped Ferguson in the past, they have beautiful high end products and great customer…read moreservice. However this is no longer the case. I ordered a panel ready refrigerator. Was delayed in receiving the package with the handles and panels. When I finally received them the installation was awful. I went to the Ferguson store and discussed this issue but never got a response. The installer called instead and made up reasons why they didn't do the installation I'm so frustrated and disappointed. I have text messages from the installer saying the "trim is just extra parts". Frustrating that Ferguson's and the installer have no communication and no one is fixing the installation.