I switched to PartnerMD for personalized care and they have exceeded my expectations. They are…read more responsive, available, and professional. Dr. Pace has provided excellent care and helped address my concerns by setting up tests with specialists that has helped give me peace of mind. He reviews my lab report with me and explains the results in terms I can understand. We have made adjustments to my medications based on the lab report that my previous Primary Care Physicians did not address. I definitely believe PartnerMD is worth the additional expense.

Use to be good. Just a number now. Can't get in to see doctors anymore. There is no quality…read morereferrals anymore just tell you to go emergency room. Pretty bad when you know more doctors than the physicians that need to be referring. Practice is only as good as the experience of the nurses that are hired. Been a customer since they opened in Richmond, Virgina. Seem to only be interested in executive physicals. That are redundant after the first one.

Excellent service. Only problem they deal with a fly by night lab service…read more called QUESTDIAGNOSTICS that double bills lab tests and cannot be reached when you try to challenge there billing.

I will never go back to this practice. I made an appointment for an annual exam and they billed…read moreit as a diagnostic office visit. I guess the fact that I waited three weeks for the appointment and never asked for or received treatment, a prescription, a referral to a specialist, closer examination or a follow-up appointment was lost on them. Then I'm told they don't do their own billing so there is nothing they can do. I'm going to report them to my insurance company for billing irregularities. Also in the notes post appointment I was told to exercise more even though I told him I run 20 miles a week. Sometimes no matter what you do it isn't enough.

The facility is lovely and the technicians (and office staff) are kind, efficient and professional.read more

would not suggest this place. They are unprofessional and don't know what they are doing. save…read moreyourself stress and go somewhere else.

I was treated for all sorts of scalp conditions by Dr. Pfieffer and her PA Shannon Chase. I went…read moreto Avenues Dermatology for years. In all those years they never took a biopsy of my problem area. For all those years I had basal cell carcinoma growing on my scalp. It is now advanced and aggressive. If you want Botox, this might be the place. If you want to keep your scalp, see someone else.

Dr. Phieffer is amazing. She is very smart and able to diagnose people correctly in one visit…read more Please see my yelp review at bit.ly/1RSMHhE

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

If you have $2,500+ to throw away, go ahead. Trying not cry that I did. I was desperate for help in…read morecoordinating care and finding out what is causing severe health issues. Instead, specialist appointments all over the place (need a spreadsheet), less central/ coordinated than ever, and yet another thing to manage, as reminders to contact Wellcome for x, y, z are needed. Worst of all, still no answers. Still no genetic or allergy testing. Zero discussion or advice about supplements, etc., which I expected would be forefront. It's just a pcp gatekeeper, like when you had a pediatrician. Now looking for a new pcp coordinated with specialists (perhaps VCU), somewhere with expertise in areas of need. And sadly (trying not to be sick over it (pun intended)), still have months on the Wellcome contract ($$$ :( ).

I would never come here again. Wait times are ridiculous and with no communication they just let…read moreyou sit and wait. Appointment was for 11:00 and it was after noon before I had my mammogram and that was not before complaining. And I got the snarky response: Would you like to reschedule?? No, I didn't want to reschedule after I'd already been there 50 minutes and drove all the way to the facility and was sitting in a bathrobe? No apologies whatsoever for the delay. Go elsewhere

Professional, formal, stark, sterile, good Covid protocols. Easy registration. Could be warmer…read moreenvironment, great robes! Long wait. I got there early, 20 minutes before my appointment and waited over 30 minutes after my appointment was scheduled. My appointment took 2 1/2 hours. Slow....but Paula, tech was super pro, gentle and knowledgeable. Joan, 2nd tech, was pleasant enough. Dr. Buchanan had no bedside manner, very brief and curt. I would have liked to have seen my images and results but she said they'd "send me a letter". Consultation, if you can call it that, was a blur. It would have been nice to have made next year's appointment at check out, but they said to call. I would've liked an appointment card to take home or a text. I felt like a number, but at least I was cleared. No one likes a mammogram... it's even worse when the environment is cold.

Receptionist rarely answers the phone or returns calls. Doesn't call back when they say they will…read more Very frustrating coming out of surgery and in pain and can't even schedule a new patient appointment properly.

Made an appointment for 1pm Got there early in case I needed…read moreto fill out additional new patient paperwork. I waited almost an hour before I was called back. Nurses were great once I saw them but the doctor was dismissive about my care and treated me horribly. I have never experienced this type of care where I was basically punished for being in waiting room, brought paperwork with me and was dismissed by doctor and said he couldn't help me. Very disappointed in this practice especially since I did everything I was supposed too and arrived early only to be told by staff they don't get back from lunch until 115pm or so. When my appointment was for 1pm.

I had Dr. Mizrach for 20 years. He was nice. I had to see Dr. Powers for injections and he is…read morewithout a doubt a monster! I left the practice because of him. By the time I left I was diagnosed with Lupus, Graves disease and heart disease. I have had 2 heart attacks. They missed all these problems. Thank God I have great doctors now. Google Dr. Powers reviews. They are awful as is he.

Dr. Heather Zeckman is the best. She's smart, gently and truly cares. I've been going to Dr…read more Zeckman for about 10 years. In those 10 years, I've lived in Manhattan, Philadelphia and Washington DC. I always make the trip to Richmond to see her because she is that good. She patiently listens to her patients and offers practical information and guidance. Over the years, Dr. Zeckman has offered to refer to me a local doctor and I always used to refuse. She was so good and I only had to make the trip to see her once a year. Back in May (2015) I had my last appointment with Dr. Zeckman. She confirmed I was pregnant during that visit. Since there are a lot of obgyn appointments in store for me I will now have to find a local obgyn but begrudgingly;) Also her nurse- Vicki is super sweet and very organized. They are a great team.