Dr Clore is the best. I've been T1 for 43 years and have lived in RVA for 29 years. I've been…read moreseeing Dr Clore ever since I moved to town. Dr Clore is kind, compassionate and empathetic. He takes very good care of his patients. He and Dr Peng got me through my "geriatric pregnancy" back in 2003. They were there whenever I needed them. I birthed a healthy baby! They gave me moral support as well as medical support and guidance. I can't thank them enough. Wonderful doctors!

I have been receiving healthcare from Bon Secours for over 25 years now. Having moved to King…read moreWilliam County almost 2 years ago, it was time to transition to a provider location that is more convenient. Location- this is a medical center located in the heart of the Central Garage area of King William. I refer to this area as "Downtown King William ". Right off of route 30 behind where Romas Italian Restaurant, you will find plenty of parking right at the medical center, many spaces are specified for patient parking only. The office - This is one level, so it's mobility accessible. When you enter, you are in the waiting area of the medical center, and to the left there are three desk/cubicles for check-in. There is a lab within the facility (its not LabCorp), which is very convenient. Service- I was greeted almost immediately upon entering, and getting checked in was very efficient. After registering, I was asked to have a seat and that someone would come from a specific door and call my name. I had just sat down when that happened. The providers I encountered were professional and courteous. Outcomes- the reason for my visit was established and concerns addressed, I felt like my provider and I had a meaningful discussion and they had a good plan and course of action for my situation. Overall I am very pleased with this medical office and look forward to a healthy relationship with my Healthcare provider.

Dr. A. Risser is my primary care doctor at Aylett Medical Center. She is kind and knowledgeable…read more She understands my needs and understands I am allergic to some medications. Her staff works well with her and her patients. I have been under her care for many years. Sue Crump

I am currently a patient of Dr. Prillaman and have been for several years. He is kind, he listens…read moreand he has great bedside manner. He makes me feel comfortable and heard during all of my visits.

Dr. Prillaman is the best OB-GYN in Richmond. He is the OB-GYN that the health professionals…read more(including me) see. He has amazing bedside manner and is an innovator in the field using laparoscopic and robotic surgery. I had a very complex issue that had to be resolved surgically. Dr. Prillaman expertly and warmly walked me and my family through the procedure and positive prognosis. The day of surgery presented a more challenging case than expected and he still handled it professionally and promptly, acting quickly in surgery to do what was best for me. Most of all, his expert hand was able to completely resolve the issue without comprising my reproductive health. I trust him wholeheartedly to care for me and to be in charge of delivering my children when the day comes.

Belongs to a well rounded staff of doctors and nurses. Reliable when on call or when a patient…read moreasks for a callback.

There are a lot of buildings in the medical complex and you have to drive up to the door of each…read morebuilding to see the addresses -- it's the building with the big OrthoVirginia sign at the top -- it's on the 3rd floor, so add time for parking, walking, and waiting for the elevator. It was a very busy place. I arrived for my 930 new patient appointment at about 935. There was a registration line of several people. When it was my turn, I was greeted by a friendly person and went through the check-in and copay procedure, including digital forms on a tablet. I then had to wait in line, again, to give the tablet back. Then, it was off to wait. About 1020, (45 mins later), I was called back to be advised I arrived too late and would need to reschedule. I mentioned I was only about 8 mins late (including waiting in the registration line) and was advised new patients are supposed to arrive 15 mins early, so I was outside the 15 minute window. I get the late policies. I felt horrible for being a couple minutes late, but I was definitely within the 15 minute window. However, I wasn't advised I needed to arrive by 915, I was told my appointment was at 930 and to bring my ID, insurance card, and list of medications (I took notes). And, if I was outside the arrival window, why was I allowed to register, pay my co-payment, and sit for 45 minutes just to be told to reschedule? Patients are usually advised of late arrival at registration. Thanks for wasting my time off from work. Will I get my $25 back? (It applied to the next visit!) I'm adding one star for the friendliness of the registration clerk and the doctor. I was able to reschedule the next week, and the reviews and recommendations for this doctor are overwhelmingly great, so we will see how it goes and I will update. UPDATE: I went back for appointment, previous results in hand, and asked to run the same labs, stating valid reasons, including an issue I had previously that was detected by running a lab not being ordered, and also that we couldn't compare apples to oranges, etc. The first request was refused and the second request was ignored, so I made an appointment with a different doctor. Side Rant: It is so hard to find a doctor that will work with you and not ON you. No one knows my body and my medical history better than ME! After all, I'm paying for a service. It's like going to a restaurant and having the server tell you what you are going to eat. LOL Feel free to message me recommendations! IMHO, the office staff could use some training in scheduling. Be sure to take extra time off work so you can arrive 15 mins earlier than your appointment or risk having to reschedule! She seems like a great doctor, just not one willing to work WITH me for my particular issue. YMMV

Dr Pam and her team are wonderful. I have been going to this practice forever and always feel that…read morethey are respectful and helpful. I am always seen promptly. Dr Pam takes time to ask about my family and listens to whatever issues I may (or may not) be having.

Terrible customer service. I'm really let down because they are so close to where I live and it…read morewould have been very convenient. I called to reschedule my appointment, a week ahead of time, and the receptionist Kelly said that I could not reschedule because I had no showed once and couldn't reschedule twice. I offered to pay any fee for the inconvenience, but she refused and said I was not a good fit for a client at their practice. I was offended and asked to speak to the manager to explain my situation, I am changing insurance providers and the new insurance wouldn't take effect for 30 days and that is why I needed to push back again, and to ask for a little grace and understanding, but she refused to even speak with me. I'm really let down and offended, and as someone who works in customer service I'm amazed at how poorly this situation was handled. I would not, and will not recommend.

I saw a midwife here, Kathryn, and she was great! It's definitely a different feel than a doctor,…read moreand more relaxed and more interested in what I want and envision for a pregnancy and birth versus general physician popular belief. The wait was forever though. I was there for 2 + hours, which was very obnoxious when I needed to get back at work. They also had a substitute lab tech and one test that was supposed to be ran was forgotten. I was called pretty soon after to be notified of this and to asked to come back st some point. Besides the wait and the above grievances, I'd recommend the midwives based on my one experience.

There are so many Peditrician options and practices in RVA, and we explored each one before making…read morethe [best decision] to go with Glen Allen Pediatrics. We cannot commend this practice to you enough, especially if you desire to be "known" and to have personalized care for your precious little ones. Our first daughter was born in May 2019, pre-mature and via an emergency procedure. One of the three doctors from the practice visited us each day, and proactively advocated for both us and our daughter -- both in the hospital and afterwards as we navigated the RVA lactation scene. Shortly into our little one's life, she contracted a rare form of bacteria, was hospitalized for several weeks, experienced many many following ER visits, and then discovered she was born with a chronic condition. As new parents we were frightened, confused, and so far outside of our area of expertise --- but Glen Allen Pediatrics was not. They were ON IT, helping, advising, advocating, and encouraging us every step of the way. Specifically Dr. Goradia, their amazing nursing staff, and front desk and administrative team quickly became like family and helped us navigate both the unchartered waters of caring for a sick little one and the broader central Virginia medical scene. When emergencies arose, they made themselves available to us after hours, squeezed us in, and helped us advocate for our daughter across numerous hospital experiences in RVA and out-of-town. Simply put --- they went above and beyond. Had we chosen a large pediatric practice, I'm confident we would have felt lost and alone --- and our daughter would have received no where near the care, attention, or support than Glen Allen Pediatrics provided. If you feel like you need some large, fancy, well-known RVA Pediatrics practice with updated patient rooms and all the flashy "bells and whistles" --- then this is probably not the place for you. However, if you want exceptional care for your children, to be known by your doctors and nurses, and to be supported and encouraged as parents -- THIS is, in our humble option, the GO-TO practice. At the end of the day, all the fancy updates pale in comparisons to exceptional, personalized, and thoughtful medical care. A+ 100% Can't recommend highly enough.

My family has been going to Glen Allen Pediatrics for years. I love that the staff knows who we are…read morewhen we come in. It's one of the only practices I know of that returns calls on the same day and truly cares about their patients. Ann Marie is the sweetest nurse and will go out of her way to help in any way that she can. Dr. Goradia always takes as much time as needed to answer all of our questions. I feel comfortable with their advice and would recommend them. Dr. Moyer is an amazing new addition to the practice!

The personal attention and respect I receive here is so appreciated . Dr Mori helped me with my…read morehearing aids and carefully explained my future options that will save me money. No one wants hearing loss but dedicated professionals really make a positive difference with the experience.

the only place to go and no appointments and no interest in hearing your problem, even tho i have…read morebeen there before and have been a patient till covid hit, now they will not even give me the time of day..so what does one do when this is the ONLY facility that deals with ENT in all of the area? This is awful!