Ordered the steak quesadilla, meat and veggies were alright but lots to be desired in the cheese…read moredepartment. Way too much of it and not cooked enough. Also not very flavorful. Visited the hospital because my mom got a hernia. Doctor squeezed her hernia and proceeded to say it wasn't bad and for it to be taken care of later, by that time it strangled itself and she had to get part of her intestine removed. That hernia is the second worst pain she's felt in her life; up there with intussusception. Worse than childbirth. Wish they listened to her screams of agony or put a little more effort into their steak quesadillas.

I am caregiver for an 85 year old man who recently began displaying all the symptoms of a severe…read moreUrinary Tract Infection; confusion, loss of balance, urinating a strong, dark, urine. He has issues with dehydration. He took a fall this week and twice last week. I am only part time. The squad came and took him to this dump. He has been in there since this past Monday with no real answers. First they were looking at normal pressure hydrocephelas, where cerebral spinal fluid backs up, and begins creating neuromuscular issues, such as with balance, gait, mobility, and mental processing. We were told a small shunt would solve the issue, confirming it would be determined with a spinal tap. Upon visiting yesterday, he was NPO, which we thought meant he was scheduled for the procedure. He also had an MRI to rule out any cerebral issues or seeing if the falls did any damage. Now, they seemed more concerned about his cervical spine and doing some overpriced surgery that could kill him, while completely ignoring any of the neurological issues previously discussed. Aside from that, he had a few accidents after they removed the Foley Catheter and his current inability to feel urination or defecation until it is too late. He was bullied by an overnight nurse for pooping on himself twice, and they are withholding fluid and food for no reason. No procedure has been scheduled, giving cause for starving him and making his dehydration worse. I hate all things Bon Secours. They almost killed me in 2017 in Mary Immaculate in Newport News, Virginia, after telling them I had a previous bad experience with nerve blocks. I had a reaction to the on-board Scalene nerve block that sent me into liver failure. This place sucks. It may look like a nice place, but it's a sh*t hole. If you love your family, take them to Chippenham or Johnston-Willis.

They handed us a card written completely in Spanish ... we had to do self check in.... They can't…read moretell us how long the wait is... I was literally told that they aren't allowed to say.. only that 4 people are ahead of us and the ER is full. Go somewhere else if you need emergency medical care.

My wife and I are having our baby here right now as we speak and nurse Toni is the most amazing…read morenurse I've in my 35 years of life have ever had and I would definitely want to give her her flowers! You did amazing nurse Toni!

8/9/2025 chester Emergency room I have Ehlers Danlos…read moreSyndrome. I came in at 1am in extreme pain. They gave me Toradol and a muscle relaxer. The pain was still not controlled, and when I told the dr I was still in pain he started treating me like a drug seeker "we will not be giving you opioids tonight." Then when I got tired of his smart aleck attitude I asked him if he treated everyone this way. He just kept repeating "do you have any other questions?" Over and over. Then I'd ask him one and he would ask me "do you have any other questions?" I asked him why was he talking to me like a robot. I Then asked to speak to a patient advocate because I knew he was stereotyping me and refusing to treat my pain in an appropriate way. With a smirk on his face he said "it's the middle of the night on a Friday, no one's here but me." Then he walked out. His name was Dr (I use that title loosely) Jeffrey Mason. I will be contacting a patient advocate on Monday and reporting the way he degraded me. The charge nurse and all the other nurses there advocated for me but he wouldn't budge. It was weird. They saw the pain I was in. All he saw was what he wanted to see. People like HIM should not be Dr's.

While never a fun experience to go to a hospital or emergency center, the staff at Bon Secours was…read moreas pleasant as could be. We were greeted with a friendly face at reception, followed by a full team is staff who assessed what tests were needed and took action. Dr. Jones and nurses were so very attentive. They listened even though they were definitely busy. Thanks to the staff and their treatment, my Mother's head pain was significantly reduced to a tolerable level. Thank you, Bon Secours staff.

If I could give zero stars I would. My daughter suffers ( and I mean suffers!) from zoonotic…read moreinfections and had had numerous hospitalization with no resolve. This "Dr".was forced to see her in the hospital came in , she explained her diagnoses and he said "I don't treat those diseases" and walked out. Are you an ziD Dr or not

I had the occasion to spend several days in St Marys hospital. From the start, walking through the…read moreER to discharge, every person I encountered was kind, professional and courteous. Registration went smoothly, Yes, once assessed I did have a long wait in the ED but it was very busy. Transport staff, CT imaging , food service, maintenance and every health care person I met was willing to answer my questions. Once I was in a room I had the good fortune of having an amazing nursing staff. Kaylee in particular was wonderful. Also to be recognized are: Sarah, RN Drs. Muncy , Kilpatrick, Andy Jury PA? and Joe one of the techs - Each person treated me with kindness and respect I left after several days, feeling much better, thanks to these wonderful professionals

They scheduled me under the wrong patient name, and when I went for my consultation, was told the…read moredoctor's schedule got changed and because they had me under a different patient, they couldn't contact me. Then I learned that they only have two surgeons that come out here, and it's only every couple weeks, so it would be a few weeks to get me rescheduled, and then surgery would actually be at St. Mary's. St. Francis is supposedly a hospital, and this appointment was with general surgeons. How do you have a hospital that doesn't perform surgery? I only scheduled here because it was so close to my house.

Make your appointment and then call every day to make sure they kept it because chances are, they…read moredid not. Happened to me and one of my friends. I will be going elsewhere.

From the owner: Advanced Orthopaedics features ten separate "Centers of Excellence." Each center focuses on the…read moretreatment of one specific area of the body or one type of orthopaedic health concern. Advanced Orthopaedics provides excellent care through these centers: - Joint Replacement Center - Sports Medicine Center (Knee & Shoulder) - Shoulder Surgery Center - Carilage Restoration Center - Hand, Wrist & Elbow Center - Spine Disorder Center - Foot & Ankle Center - Occupational Orthopaedic Center - Physiatry & Electrodiagnostic Medicine Center - Interventional Pain Medicine Center (Advanced Orthopaedics also offers Physical Therapy and Hand Therapy at both West End and Southside locations.)

The communication on this office is horrible. Doctors don't look at your chart. Phone hold times…read moreare very long. Doctor care Is okay, nothing special. I received a request for a google review before I ever received a call to see how I was doing after experiencing a traumatic miscarriage. Some nurses are better than others.

They didn't take my concern for spotting during pregnancy seriously and just shooed me away. I…read morecalled on a Monday and wasn't able to get blood work done for a hcG level test on Thursday due to the holidays. Sure enough my hcG level of 208 from Tuesday (when I did LabCorp ondemand) went all the way down to a 48, so more than likely I am suffering a miscarriage. If only they let me get blood work done when I called at first, they would've caught the potential miscarriage early...