This Doctors office is a bit off my beaten path but I trust the Doctors here. At one time they were…read moreshort staff but now they have 2 new nurse practitioners. I called to make an appointment thinking maybe I would get one in a week or so and upon asking for first available... to my surprise she said "Today at 4:00." I quickly replied with excitement " I'm on my way!" I've seen Dr. James Miller (he's hard to get) Dr. Turned (great Dr.) Dr. Eastman (no longer there) and a few others. The one I just saw is new her name is Maddie. She was friendly and took time to explain some concerns I had. I made another appointment with her for a Physical. The waiting area is spacious (social distance if needed) and clean. The front staff to check you in is efficient and quick. Always a good thing if you're not feeling yourself.

Do not recommend as a general practitioner. The communication & patient experience could not be…read moreworse here. Have used various providers at this location - they mention they will be following up with a call to go over blood work and never indeed follow-up. Inside the portal, the communication is a one way street meaning that once you receive a message, it is impossible to use the portal to reply back to any providers as your replys are ignored. It is like pulling teeth to get any results back and follow-up. Not a place I would recommend and even if you meticulously remind the providers to follow-up, results may vary...

I've been with the same doctor for years! I've only been to this location for about 3. It's a very…read morenice location & the office is always super clean & pretty quiet. The staff is friendly. With the online portal, it's so easy to make an appointment. I absolutely love Dr. Zeiss! So when she changed locations, I had to follow. She is very friendly & has a conversation with you before the exam. I also never had issues/discomfort during exams. Highly recommend her.

The communication on this office is horrible. Doctors don't look at your chart. Phone hold times…read moreare very long. Doctor care Is okay, nothing special. I received a request for a google review before I ever received a call to see how I was doing after experiencing a traumatic miscarriage. Some nurses are better than others.

Love my new doc.... she's patient, kind, and thorough. So glad to be able to add her to my medical…read moresquad!

Dr. Schraa has been my doctor since I moved here in 2004. She delivered our son. She is a great…read moredoctor, who explains everything to the patient, never seems rushed and asks great questions and has sympathetic responses. She has her own children and makes you feel like she is going through some of the same things as you. She is very competent and professional. And, everyone in this practice (Virginia Women's center) is very good, from the front desk staff to the nurses to the PAs to the other doctors to the billing department. Never had an insurance issue, a billing problem, a problem getting an appointment, prescription or information. I recommend this practice to all my female friends.

In reference to my experience with Dr.Knapp…read more It is important to note that no this is not my first time with her. I've been with her for almost a year. I wanna say if not a year or more and I won't say this has been building up, but I The final straw. This gynecologist normally she is similar to a roadrunner. She talks really really fast and she talks over you and you will have to let her know that she is doing it because sometimes it seems as though she is not acknowledging it or she's just in her train of thought so that kind of ticked me off when I first initially met her but ultimately This is the reason why I'm leaving this practice. I chose to share my story simply because I want minorities women of color and just women overall truthfully to make sure you're very conscious about what your physicians are saying to you or at you rather and pay attention to the signs. For some background, I am a woman that has been experiencing pain in my lower abdomen and back, experiencing ovarian cyst, some filled with blood, and some filled with fluid. Due to This constant issue there have beenan untold number of times I've been in pain in reference to gynecological issues, unsure if it is endometriosis ,pcos etc. But the doctor listed above stated that there is no way for her to figure out if it is endometriosis or just PCOS or if it if I just have adrenal cyst, the only solution that she offered me was to get on the IUD specifically morena. Now this is not been the only time that she has recommended using an IUD as it would best work with the medication's that I'm also currently on to handle other matters, but I was cautious about it due to the fact that my body seems to be one of those types of bodies that experiences the horrible side effects and if not most things don't work for me. So today when I knew she would probably re-approach it as I'm going in for probably the 15th vaginal ultrasound in her not seeing anything or her seeing too small assist for them to do anything about it XYNZ she goes about this the topic of choosing an IUD and so this time I indulge her and I ask more about it and I asked what her knowledge is about it in reference to me being an African-American female. What I thought was going to be an intellectual in-depth discussion and I was going to gain further knowledge from speaking with her mind you yes for a side note she is a Caucasian lady, but has treated me decently so I thought we were above what I just experienced. during this conversation, she is the type to cut you off if she has something to say and whatever and partially, I didn't mind it due to the fact that I can be like that too when I either don't take my medications or I'm stemming really bad at that current point in time but during this conversation, she obviously saw that I was .trying to make a very conscious decision about putting something inside of my body that I don't really have much faith in and you seem to only be able to do just that one thing to help subside the symptoms so yes, I'm going to ask more questions. so what should've been a conversation of gaining more knowledge so that I can make a better decision for myself. She goes on to say oh I'm not sure about the recent studies in it. It's been around for 40 years and it's been proven to be very effective and I'm asking her I said OK but what is the real statistics on African-American females at my age or maybe slightly older or even younger? Who get this IUD and what kind of problems do they have if they have symptoms like mine? She then proceeds to tell me that she doesn't know. She just knows that it's been around for about 40 years and so on and so forth and I said well that's not very comforting for me to even consider putting it inside of my body because I would think that you would keep up with the statistics for African-American females, and apparently that set her off. She felt insulted that I insulted her intelligence, and I questioned her as a doctor not that I stood up for myself, and I was trying to understand exactly what she was trying to get me to understand, but she felt undermined essentially. so when I was trying to continue the conversation, she kept trying to cut me off. She got up and she basically stormed out of the room because I said "wow that's rude of you to just walk off while we're talking " she responds : no, what's rude of you is to question and question my education and what I actually look at and things like that. Me:I said why wouldn't I if you just told me you have no idea about the statistics that that is you telling me that you do not understand or you don't know or not even a that's a good question. Hey, I'll get back to you on that. No, It was an immediate get come face to face with me and just ran the room but came back and to slam things on the countertop and then she just left and she slammed the door. Yes, I will admit I did call her a child for her antics and how she exited the exam room because I jus

Dr. Maraist helpped my family since........helping to create it. She has been helpful, caring and…read moregave many options to my healthcare. Candy her nurse, is like a second mom in some ways. Her surgical organizer was very helpful and nice on the phone. I am not sure of any of the other doctors there that people mentioned. But my daughters even go to Dr Mararist now. Never had a problem with anyone there.

Just wanted to publically thank them for doing everything they can to work with me and make me feel…read morelike I matter. I know it's not an easy job, but anytime I have a medical need, or an issue or whatever it is they really do address it. Thank you!!

This is the absolute best and all inclusive place to go for women's care. I first came here couple…read moreof months ago for a bone density test, and came back today for my mammogram and yearly checkup. The building is clean and bright, with ample parking. The staff who I've encountered have been pleasant and super helpful. They even reached out to my old doctor and hospital in Washington state to get all of my records as this facility does not use epic (mychart). I saw Dr. Cassidy today and she was absolutely fantastic. She took the time to get to know me and listened to any and all concerns I had. She has a great bedside manner and thoroughly explained what she was doing. While no one really likes the annual exam process, she made me feel very comfortable. I highly recommend Dr. Cassidy and the team at Virginia Women's center.

I highly recommend Dr Sanderson. I have seen her regularly for awhile now. She has good…read moreavailability for appointments and amazing nursing and office staff. She is patient, kind, understanding and well educated. Many days I feel like that needy patient. She always answers me with a smile and never makes me feel like a burden for explaining my concerns. She is an overall spectacular doctor. I would recommend Dr. Sanderson to everyone. She deserves 6 stars!

I made my first appointment with this office because they were in-network with my insurance but…read morealso for their reviews. I am extremely upset that my experience at this office was absolutely horrible, and I will not be returning. I have never felt more like a number than right now. The lack of care is extremely disappointing. I had a procedure in this office; again, I went here because they were listed as in my network. To my surprise, this office uses a different lab and sent it to a separate Doctor to review my results. Now this Doctor who I have not seen and did not know about was not in-network with my insurance. Now I have received a $530 bill in the middle of a pandemic and no explanation as to why it was sent to someone my insurance didn't cover. The receptionist handled my phone call poorly, told me I needed to speak to billing. I asked her why I would talk to them when it was their office that failed. She then placed me on hold without telling me, which I was stuck on for 15 minutes, just to be told, "Well, did you ask what lab they were sending it to?" I am a new patient, and I assumed that this was taken care of in their office, with their lab with the Doctor that I had been seeing. If they had cared, they would have taken a better look at my insurance and sent it to the correct one since there are apparently multiple. The receptionist was busy trying to rush me off the phone at this point and told me I would receive a call from a manager and no surprise to me I have not heard from anyone. Another note I would like to make, they made a surgical appointment for me without my consent, not even a phone call other than the one I got to "confirm" the surgery. Fixing that was a nightmare because of their hours, not being able to leave a voicemail, and no email. Never have I been to an office where they just make your appointment for you without calling/asking what your schedule is, especially for surgery! I understand I am just one patient out of the many they see, but this is unacceptable. I want to stress that anyone thinking of making an appointment even though it says they are in your network make sure you ask the "correct" questions.

The tirade of confusing and complicated information in the portal started off with this simple…read moremessage from me. ABOUT SOMETHING THAT WAS ALREADY APPROVED AT MY APPOINTMENT. You can literally see where they aren't reading. All I asked for was bioidentical estrogen and progesterone in cream OR gel form. Then added a bunch of info that was unnecessary and unsolicited. What is wrong with them. Notice how Dr. Mahoney thinks bioidentical progrestertone in cream form doesn't exist. After I pointed that out, I was ignored for 3 days. ALSO DR DAUSCH INTERRUPTED ME OVER THE PHONE AND I KEPT SPEAKING AND SHE ALSO KEPT SPEAKING WHICH IS JUST SO RUDE. That was after she just started in on the call without asking if it was a good time to talk and just summarize all of the stuff that has already been talked about in the portal and at my appointments. THEY ARE TERRIBLE 10/10 DO NOT RECOMMEND Please only go if you love toxic boomer vibes. https://www.instagram.com/reel/DbZTVQ_JZx2/

I've been going here for years and trust the doctors here. They are all easy to work with.read more

Dr. pebbles is a magnificent doctor, very caring, and takes his time with me during my visits. I…read moream shock to see the review about his staff, I have a soy o issues with the staff. The nurse gets back to me if I call, and the front desk staff is very pleasant. Sometimes when we walk into an establishment, we have to bring the sunshine in. Thank you to Dr. Pebbles and his staff! ~ Charmaine Allen

Doctors are good, HOWEVER, the nurses and office staff are extremely hard to reach and it's been…read morelike this since it was Richmond Family Practice. After dealing with this for the past 5 years, I'm looking into a new Dr's office.