I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A…read more and her team. I have been going to her for some time, and she consistently is kind, listens well and is very thorough. Truly I couldn't ask for any better, Also, Kedron has a delightful personality that makes me laugh. Kedron is a gem whom I deeply appreciate. In addition, the lab team is always efficient, thorough and courteous.

Recently moved to Richmond and my husband established care with Ashleigh Coles, DO. She has been…read morevery thorough, following through on some previous ER tests. Everyone we've come in contact with at the practice has been friendly, helpful and competent. Having worked in primary care myself, several of the complaints (reviews) about insurance and office visits are not valid; just showing patients' lack of understanding how primary care must operate under current system, whether we like it or not. Regardless, happy with our family's care at this practice.

I used to be a patient of Dr. David Stein's until December 2024. My care was terminated without…read morewarning and the excuse given was failure to establish a provider patient relationship. How can this be true when I had been a patient for 10+ years. I got labs, referrals, letters from him and his office. I believe my dismissal was retaliation because of wrongful behavior towards my partner. The termination came in a letter unsigned by The Physicians of Commonwealth Primary Care. I never did anything to cause this behavior towards me. What did I do so bad to be treated this way? Now, I am scrambling to find care. Dr. Stein is not the honorable person I thought he was. Stay away from this practice.

Dumped me and my partner who was with him for 14 years. Gave us ZERO days to locate another doctor…read more Prescribed medication that he is not allowed to prescribe unless supported by labs. Ms. Torres violates HIPPA and lies to insurance company and false billing for appointments we never made.

DR. WEIN is wonderful, he really cares and takes the time to help you. he is thorough and…read morecompassionate. he phones you right away if there is a problem . partner md is the answer to my health concerns. dr. wein is the best.

Best staff and practice that provide excellent care!!! I…read moreappreciate the kindness and support I receive every time I go for my appointments.

Let me preface this by saying I like Dr. Hyder alot, however my entire family, parents, siblings,…read morechildren, spouse, have been patients of Patterson Ave Family Practice for 40+ years, since Dr.Taylor in the old building. In the past few years it has become basically impossible to schedule an appointment, speak to anyone in the office, get a response to an inquiry in a reasonable amount of time, or even get a "sick visit". All they do is push you towards Urgent Care or the ER. How is that looking out for your patients? The last thing anyone wants when they are legitimately sick is to go sit in a waiting room for hours to be seen by someone who may not even be an actual Dr and knows absolutely nothing about you. I hate to say it, my Dad loved Dr Hyder and I have as well but Bon Secours has run the entire practice into the ground. I'm sure its the way of the world now but one would think that a Healthcare system supposedly rooted in religion would care more about their patients than the almighty dollar. If this is any indication of what "universal healthcare" would be, I sincerely hope it never happens.

Been a patient in this office for over 15 years. My doctor just recently retired. Called today to…read moremake an appointment and blood work. Since he retired, now I am considered a new patient who has to wait for an appointment at the end of May. Taking my records and leaving. Kellie B.

A no star rating is not possible. The front desk staff for primary care were horrible, rude and…read moreworthless. Possessed terrible manners with zero customer service skills. Showed a considerable lack of empathy and compassion. Very gossip oriented group who did not care if you were within hearing range of their hateful comments about patients and potential patients. Let us hope they are not representative of the medical staff. Bon Secours, you need to fire the current staff and begin again.

The absolute worst!!!!! It takes months to get an appointment. I finally got an appointment, waited…read moreFOUR MONTHS for my appointment, only for them to tell me the day of, the doctor wasn't going to be in and I will need to reschedule. He's still not in. I needed a medication refill. I sent my refill request in only for a lady named Annie to write me a message in MyChart and tell me they can't fill my medication until I have an appointment. What am I supposed to do! These people are insane, incompetent, unprofessional and unorganized.