Dr Goode is great but honestly, the administrative staff is horrible. I needed paperwork from the…read moreDMV filled out by Dr. Goode which I handed to the front desk person 10 days before it need to be faxed to them. They LOST it. Finally, apparently, they found it the day it was due, but it was too late. I now have a suspended license. There is no excuse for this. I have heard other complaints about her staff's ability to handle things like call-backs, but honestly, before this incident I had had no problems. But this is a big one, Who knew you couldn't trust your paperwork, for whatever, to your doctor?

Good luck getting your blood results you'll get the run around by the front office and you'll never…read moreget a phone call telling you about your blood work. I'm going to a different practice and seeing if my new primary doctor can call these people and get information it's ridiculous every doctors office in Virginia is terrible. I was hung up on also. The front staff is incompetent.

A no star rating is not possible. The front desk staff for primary care were horrible, rude and…read moreworthless. Possessed terrible manners with zero customer service skills. Showed a considerable lack of empathy and compassion. Very gossip oriented group who did not care if you were within hearing range of their hateful comments about patients and potential patients. Let us hope they are not representative of the medical staff. Bon Secours, you need to fire the current staff and begin again.

The absolute worst!!!!! It takes months to get an appointment. I finally got an appointment, waited…read moreFOUR MONTHS for my appointment, only for them to tell me the day of, the doctor wasn't going to be in and I will need to reschedule. He's still not in. I needed a medication refill. I sent my refill request in only for a lady named Annie to write me a message in MyChart and tell me they can't fill my medication until I have an appointment. What am I supposed to do! These people are insane, incompetent, unprofessional and unorganized.

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

horrid turnover, awful service and weak services. doc in the box is better than this place.read more

Dr. Boggs is a wonderful young woman and physician, and an even better diagnostician. She's…read morefriendly yet firm in challenging you to live a more healthy lifestyle.

Dr. Boggs is a wonderful and caring doctor. So glad I have her. This entire center is run well and…read morevery comfortable to come to.

Truly an amazing group of people with an amazing facility and amazing technology! I have had so…read moremany professional friends who have used Dr. Baggesen for their physician and within minutes of visiting their office I found out why. Dr. B, Nicole and the rest of the staff are all about concierge preventive medicine. Dr. Baggesen has technology that is seldom seen in private offices. They truly have made investments to benefit patients. Dr. Baggesen left no stone uncovered in terms of heath, diagnostic tests and personal attention. This entire practice is very geared to preserving health with the latest technology. Although I have always given my cell number and email to my patients, most docs don't. Not so here, Dr. B is available for his patients. This entire experience has been impressive. Joe Niamtu, III DMD Cosmetic Facial Surgery Lovethatface.com

I have never experienced better medical care than at EHG. Dr. Schaaf is my physician and his…read moreadvice, abilities and attention to detail are magnificent. They focus on the most current medical tests and analysis which help ensure that I'm cancer free and in the best health I can be.

I used to be a patient of Dr. David Stein's until December 2024. My care was terminated without…read morewarning and the excuse given was failure to establish a provider patient relationship. How can this be true when I had been a patient for 10+ years. I got labs, referrals, letters from him and his office. I believe my dismissal was retaliation because of wrongful behavior towards my partner. The termination came in a letter unsigned by The Physicians of Commonwealth Primary Care. I never did anything to cause this behavior towards me. What did I do so bad to be treated this way? Now, I am scrambling to find care. Dr. Stein is not the honorable person I thought he was. Stay away from this practice.

Dumped me and my partner who was with him for 14 years. Gave us ZERO days to locate another doctor…read more Prescribed medication that he is not allowed to prescribe unless supported by labs. Ms. Torres violates HIPPA and lies to insurance company and false billing for appointments we never made.

I feel compelled to share my positive experience about this practice - especially Kedron Walsh P.A…read more and her team. I have been going to her for some time, and she consistently is kind, listens well and is very thorough. Truly I couldn't ask for any better, Also, Kedron has a delightful personality that makes me laugh. Kedron is a gem whom I deeply appreciate. In addition, the lab team is always efficient, thorough and courteous.

Recently moved to Richmond and my husband established care with Ashleigh Coles, DO. She has been…read morevery thorough, following through on some previous ER tests. Everyone we've come in contact with at the practice has been friendly, helpful and competent. Having worked in primary care myself, several of the complaints (reviews) about insurance and office visits are not valid; just showing patients' lack of understanding how primary care must operate under current system, whether we like it or not. Regardless, happy with our family's care at this practice.

This staff is not well trained, such as sending script to the wrong pharmacy and requesting a…read morerefill for opid. Very long wait for scripts to be sent to pharmacy. Doctor there is inampt. Makes no effort to contact me and lies and says that she did. This is not exaggerated.

Wonderful Care Team! The Doctors, the nursing staff and as well as Ruby on the call line. I…read morecouldn't ask for better service and understanding. Always quick to respond, answer and help. Bless these amazing people!

Am extremely disappointed with the entire practice today! Have been going here since 1998 for…read moreyearly appointments and medications. I called to schedule a medicine check as my prescriptions are running out with no refills. Am due for my yearly and was going to schedule that appointment as well. Sat on hold for 21 minutes with no interaction with a human; listened to the dumb recording for over 20 minutes. Guess its time to move on.

This is literally the worst doctor I had to deal with in the last 20 years, Dr. Daniels. I…read morecontinued to see him over the past years for routine yearly appointments and sick visits. When the time came to when I was having a major medical issue the man literally does nothing. Immediately it's... he can't help, go see a specialist. Anytime you go to see him he is in and out as fast as he can, ignores what you are telling him or is dismissive. Comes in talks to you, listens to your chest with a stethoscope and then boom, out. Terrible patient / doctor interaction. Always thought it was just a one off thing, nope it's every time. I had to essentially argue for him to repeat testing, that states all over online recommends that this occurs. Avoid this Doctor and this practice at all costs. Just a terrible experience having to argue, plead, just to advocate for myself.

The office is located in a business center with plenty of parking. Inside, the office was…read morecomfortable and clean. The service, however, left more to be desired, especially from medical professionals. My check-in felt methodical and unfriendly. Then, it was lost in translation between the front desk and the medical staff. No one bothered to apologize for the extra 30 minute wait. While I was waiting, I overheard a patient saying she was there, by phone request, to sign a document. After receiving the same methodical, unfriendly service, she was told they couldn't find the document, but IF they found it, they would call her back. After she left, they made negative remarks about how it had been several days since they called and she was 'just now' coming into the office. Then, I heard the same person who was supposed to call when she found the document say she found it, IF the patient calls back. I wanted to yell "BUT YOU SAID YOU'D CALL HER!!" I also overheard several other phone calls regarding patient's issues. On my first visit, I overheard the medical staff chatting negatively, almost gossiping, about patients, too. Anyone heard of HIPAA? Once I was called back, I felt the friendliness and professionalism continued to be lacking. I feel that Dr. Habib did not do a good job of actually listening to me, but instead seemed to only pick out bits and pieces of what I was saying and proceeded to go off on a tangent, to the point that she offered a prescription for an antidepressant which was completely unrelated to my medical issue. We never even discussed my lab results (of which some tests were left off the lab order) which was WHY I WAS THERE, before she suggested I make an appointment with a specialist. I told her on my first visit, I no longer wanted to see a specialist, because they didn't focus on the whole person, i.e., why I made an appointment with Internal Medicine in the first place. I want to figure out how to get ALL the dominos in order, not just one of them. But, per usual, she didn't listen then either. When I mentioned I'd need a medication refill, she told me I'd be okay if I went a little while without meds until I could see the specialist. I felt the lab work and both appointments with this office were a complete waste of my time. IMHO, steer clear of this medical office. The patient is NOT the priority.

I came to have MOHs surgery. Dr. Padgett is a great doctor. She explains everything and has lots…read moreof experience. She one of only 5 doctors in Richmond with this speciality.