I love this place! Best service I've ever received at a dr'a office. Today I had a unique…read moreexperience. My pharmacy was giving the run around about a prescription. So I called my physician (nurse) Rachael Martin (incredibly awesome at what she does and always positive - love her energy). I spoke with her assistant, Jen. Jen is also very helpful and great at her craft! Jen did exactly what she was supposed to do but the pharmacy still got it wrong....so I had to call the dr's office back. I was going on a hurry so I asked the lady (Dianne) if she could get in touch with Jen to work this out..::Dianne paged or called Jen - but Jen didn't answer because she was busy. So Dianne went out of her way to find Jen and tell her the ongoing issue. Then Jen proceeded to call the pharmacist. This isn't a one off experience...no - I've never had this exact same issue but the doctors, the receptionists, the nurses and assistants have always gone out of their way to help, smile, and just do whatever they could to help. I recommend this doctors office and specifically Rachael Martin and Jen! Awesome team.

I gave one star only because there isn't an option for zero…read more Family Practice Associates was my primary care provider for the past six years--and prior to that, I was a patient there for another seven years. Unfortunately, my most recent experience ended that relationship. During a recent visit with a PA (whom I was seeing for the first time), he relied on lab results that were over 15 months old to conclude that I needed to be placed on a statin and switched to a different blood pressure medication. What was particularly concerning was the complete lack of a measured, evidence-based approach. A reasonable starting point would have been: "Your last labs showed elevated cholesterol--let's order updated labs to see where things stand today and then discuss next steps." Instead, the conclusion was immediate: I should begin a statin. For context, I scheduled the appointment simply to refill my blood pressure medication and request updated labs to evaluate several health markers I've been actively working to improve over the past year. Without asking how my current medication was working, the PA stated he wanted to switch me off Losartan--apparently unaware that another physician in the same practice had already adjusted my medication two years ago with excellent results and zero side effects. When I pointed out that the lab data was outdated and that I preferred to obtain current labs before making medication changes--particularly starting a statin--I was subsequently dismissed as a patient. Not for nonpayment, not for disruptive behavior, but for questioning a recommendation and asking for updated clinical data. Professionalism: none. Bedside manner: unacceptable. A special acknowledgment goes to the "Practice Manager" for finalizing what was already set in motion. The approach to patient care, clinical judgment, and basic professionalism here is deeply lacking. There are far better providers in the area worthy of a patient's trust and investment.

I love my doctor Dr. Karli Seefried and the other professional lady who often sees me to my room &…read moretake vitals before my doctor comes in. They are knowledgeable, kind & offer great support. This location also takes my insurance, Sentara, and it's very affordable. -Nastacia

The front office staff are just so very rude. They are not friendly, not professional and really…read morecould care less how they treat you. I really like my Doctor but whenever I have to deal with the front office it is just torture. I have read all the other reviews and most of them state the same about the receptionists. They are sad and embarrassing and I am sure there are many people that will not tolerate their flippant rude comments. If I did not love my doctor, I would be soooo out of there.

Dr. Vu is a wonderful doctor and listens to everything your concerned with. I would highly…read morerecommend her!

I wish zero stars was an option. WARNING TO ALL PARENTS, DO NOT BRING YOUR CHILD TO THIS MONSTER!…read moreRude, short tempered, bad attitude, and disinterested in your child. I took my teenager to see this horrible woman as I am desperate for help, as he has been experiencing severe depression caused by his shyness and learning disabilities. This disgusting "doctor" did not look at my son, speak to my son, nor touch my son, despite it being his first well child visit/exam to establish care. The moment she learned I refused to give mim dangerous anti-depressants, nor vaccinate him, her demeanor became even worse, causing us all to feel very uncomfortable, as if she wanted nothing to do with us. She has TERRIBLE bedside manners and made us all feel stupid, as if we were nothing but a waste of her time. Had she cared and shown interest, she would have learned that I refuse to vaccinate my child because all of our problems began at a well baby visit 15 years ago when I ignorantly agreed to get my child either his DTAP or MMR vaccine (cant recall which it was) and from the moment we left the office my baby started shrieking. He shrieked and cried for over 3 days straight and we have since learned this is due to brain swelling caused by a bad reaction to the vaccine he received. So, as a mom with a vaccine injured child, it is my duty to shield him from any further exposure, but she did not care to listen nor help. I begged for genetic testing for the common gene mutations (MTHFR, COMT, etc...) that could cause lack of methylation and B Vitamin receptor issues that could cause sensitivity to vaccines, but she did not consider any of this and did not care to discuss, nor get the testing done that is required to try to diagnose these types of problems. I want my child to heal if at all possible, not just be given drugs or a temporary bandaid "fix". I want to get to the root of the problem, and assumed a good pediatrician would as well. Nope! Then to make matters worse, she said she was leaving the room to go get some paperwork, and then never returned, so we sat there and waited almost an hour thinking she would come back in! And outside the door I see an odd looking security guard staring at us, as if we were criminals!! Mind you. I had been crying at her sheer rudeness, but to call a security guard was way over the top and completely inappropriate! I had not raised my voice nor said or done anything that would necessitate a security guard to be called! These people treat you like a criminal if you do not sign up for all their drugs and vaccines, and they especially do not want you asking any questions or being educated about your own childs best interests. The nerve!! Spare yourselves the indignity of being ignored and humiliated by this "doctor". I cannot believe she is allowed to even see children, especially children with special needs. Shame on you Dr Vu!

RIFM has provided quality care for my complex conditions (POTS, MCAS, hyper mobility) and I feel…read moreextremely lucky to be a patient of theirs. I have been dismissed by many doctors who thought my symptoms were just anxiety. After many years and seeing many doctors I was finally diagnosed with POTS. I thought the hard part was over, but I was wrong. Finding a doctor who wants to treat POTS is even harder. Dr. Hartman doesn't shy away from hard. I've seen Dr. Hartman for many years and he is one of the smartest doctors I've ever come across. He listens, understands, and partners with you to come up with solutions to help manage my conditions. He has run tests that most doctors don't that have uncovered causes of some of my symptoms. He is constantly learning new information, thinks outside the box, and shares this knowledge with his patients. Not only have I had such positive experiences with Dr. Hartman, but I have had positive experiences with both of his nurse practitioners Jodi Caddell and Veronica Porterfield. Recently, Ms. Porterfield saw me for an illness and possible tick bite infection and she spent so much time with me and followed up with me when I was having issues and questions, even calling me on her personal time on a Sunday night. Never have I felt more cared for. I have not seen Dr. Jenski but know people who do see him and have just as amazing things to say about him. RIFM is filled with providers who truly care about you and want to help you find solutions to feel your best. Don't hesitate to join this practice - you won't regret it!

From the owner: We practice a model of medicine that incorporates the standards of care in conventional medicine…read morewith the best diagnostic and clinical tools, technologies, research and resources from other fields of scientific inquiry and then combines these with a systems biology approach (also known as root cause analysis or Functional Medicine).

Healthcare and staffing has deteriorated over the years I have been there. Many years ago when I…read morestarted there with Dr Susan Scharf, the care and attention to detail was wonderful. There is no assistance offered by staff to transition to another practice. Very unprofessional way to run a practice

BEST EVER! It is comforting to know that my doctor and…read morestaff is always looking out for me, and that I can see her when I need to. The ultimate in medical care, and access to specialists that are the best of the best! Yes, there is a membership fee, but I am glad to pay for the assurance that my medical team is there for any health concerns that may arise. Highly recommend!

My Whole Family goes to Dr.Harrington, He and his staff members…read moreare very caring and professional. I wouldn't know what to do, if he retires, cause he's the BEST!

My family have been patient's of Sommerville for over 10 years, including my mom who passed earlier…read morethis year. My wife, who rarely gets sick called today to see a Doctor regarding a rash and muscle ache and was told they could not see her until March (3 months from now)! The reason, she hasn't been seen by a practice doctor herself for 3 years. The office administrator claimed this was an insurance requirement, but when I checked with my provider and my insurance broker I was told this is done so the practice can use a different billing code that has a higher payout to the practice. It's a shame how this once "family" practice has evolved since Dr. Harrington's retirement, that they care more about being able to get a bit more money than actually caring for their patients.

I put total trust in Jennifer Brown. She's been my Primary…read moreCare physician for 30 years. Her knowledge is unlimited. I dread the day she retires!

I've been going to this practice for 30 years. Steady decline of service the past 6 years. Doctors…read morehave been fleeing during this time and we're left with the bottom of the barrel. DO NOT GO HERE UNLESS YOU ENJOY ABUSE AND LACK OF CARE! The staff has a huge turnover rate which is a sure sign of sickness within. I do not recommend. Was once A+ and now F -.

I've gone through several practices over the years. Most times it was the doctors I liked but the…read moreoffice staff and billing issues that they created was not worth the irritation. Than I found Family Practice Associates. I've absolutely love this office! I'm usually able to get an appointment very easily. The doctors are all wonderful and take the time to listen and want to help you. The nurse practitioners are excellent and very caring. The hours are M-F 8:00 -7:00 Sat & Sun 10-3. They have in house X-ray machines labs and are right behind the hospital. Parking is a breeze. Check them out at: http://fampracticeassociates.com

I've gone through several practices over the years. Most times it was the doctors I liked but the…read moreoffice staff and billing issues that they created was not worth the irritation. Than I found Family Practice Associates. I've absolutely love this office! I'm usually able to get an appointment very easily. The doctors are all wonderful and take the time to listen and want to help you. The nurse practitioners are excellent and very caring. The hours are M-F 8:00 -7:00 Sat & Sun 10-3. They have in house X-ray machines labs and are right behind the hospital. Parking is a breeze. Check them out at: http://fampracticeassociates.com