A few months ago, I would have given this place rave reviews. Staff was very friendly, and I…read morethought the work was excellent. After some recent experiences, I'm not sure if I'll be back. The last time I was there, my tech let me sit with foils on my nails for 30+ minutes while he took a break. This was especially frustrating, given that I had limited time. He previously told me that the color I chose might appear slightly different, and that if I did not like it, he would add some gel polish to balance it out. He finished up, and did not ask if I liked the end result -- just said "thank you" and quickly brought me up to the counter. While the end result looked fine, the color was wildly different than what I chose, and I was bothered by the way he treated me. If I had more time, I would've said something. Between that and it being impossible now to make an appointment over the phone, I have a bit of a bad taste in my mouth. I've seen some very entitled clients who ask their tech for multiple color changes, but I really don't think I should have to speak up about something as blatant as this.

My daughter had Gel-X nails done here. Best work quality she has seen!! Design was also beautiful.read more

TLDR: Karen tried to ruin our day and the Basecoat team is AWESOME!!!!…read more I've been a loyal client of Basecoat on 5th for a reason--they consistently provide excellent service, and my nails always look amazing! However, during my most recent visit, I witnessed something that solidified my appreciation for this team even more. A disgruntled customer came in (happens to be the review directly before this one), loudly demeaning and condescending to the nail artists, demanding a full refund despite the salon's clear no-refund policy (a standard in nearly all salons). The team remained calm, professional, and respectful throughout her tirade, doing everything they could to resolve the situation. When I made a quiet comment to my tech about how someone's gotta pay the rent after multiple times demanding a refund, she chose to lash out at me as well, culminating in some truly inappropriate and over-the-top remarks that left everyone shocked. Despite her behavior, my nail tech went above and beyond, breaking policy to give her cash to leave and protect both the staff and other customers. Thank god he did because she continued to say to me (which I'm sure she felt incredibly righteous in doing so) that she hopes I "wake up with cracked and bloody nails." She was gently forced from the salon afterwards. I can't praise the Basecoat on 5th team enough for their patience, professionalism, and dedication to ensuring their employees and customers feel safe and valued, even in the face of such absurd behavior. As someone who works in the service industry myself, I know how challenging these situations can be, and they handled it with grace and compassion. Every manicure I've received here has been top-notch, and this experience only reinforced why I'll continue to come back. Thank you for always going above and beyond! P.S. The only reason she got a refund at all is because she became aggressive with me, telling me to shut up etc. They were more than happy to take ALL the product off, but she had decided to come in 30 minutes before an appointment (yes...I heard everything) so of course they could not since she was insistent she couldn't be late. That's a YOU problem! It sounds like she was pretty concerned about her health, so we can reasonably assume she's never had a hangnail. If you're that concerned, do it at home where you can't bully people. And don't lie in your reviews! Your indignancy and petulance will affect people's livelihood. Let's remember to have EMPATHY people!!! Love the Basecoat team!!!

Ended up paying $75 for a fill in & gel change, not knowing that they also up charged when I asked…read moreif they could trim the nails down. My nails were uneven & the gel started chipping in less than a week.

I had a wonderful experience at Awesome Nails. I didn't have an appointment and walked in mid-day…read moreon a Friday for a pedicure. I was immediately seated and offered a beverage. The lady who performed my pedicure was so kind and attentive. From the minute I sat down, she was focused on me and didn't seem rushed. Her work was extremely clean--one of the best gel pedicures I've had. They also offer a paraffin wax pedicure, which I'd never experienced and decided to try out. It felt wonderful. I probably wouldn't get it every time I get a pedicure, but it would be a nice treat every once in a while. Their location is convenient, although the shopping center they're in is back off the road a smidge and the shop is tucked in the corner. But they're worth finding! I will definitely be back.

We were in town for a baseball tournament and I looked throughly at reviews from yelp and google…read more This place got great reviews so I went. IT WAS PERFECT! It was a small, clean, friendly business. I was so happy I stopped here. My daughter and I got a mani-pedi and could not be happier. Not only did they make me feel comfortable, the nail tech who did my 8 year old daughter's nails was so patient with her and walked her through all the steps. I would HIGHLY recommend this place to anyone in the area! My nail tech was awesome as well and so thorough!

Love this place! They always have great service. They can get busy, but they always do what they…read morecan to get you in if you don't have an appointment. Comfy chairs and always clean. My nails always last longer when I get gel here as opposed to many places.

Love Nailtique!! I'm not a regular nail-goer, but I think I'm about to become one. The staff here…read moreare all so welcoming, conversational, and QUICK! I've had SNS manicures that take over two hours to be done. Miss Yum Yum got me out of there in an hour. I'll be back in a few weeks to go again! And the SNS manicure here is only $48! I asked them if they thought the color I had in mind would go well with my skin tone and they gave me honest feedback which I appreciate because I was honestly open to anything! They do anything you could want here, there were some teenage girls that got art on their nails while I was there, too! Clean space, friendly people, quick service, and a good product! Parking is super easy and the other customers are fun to talk to as well. This may be my Nail HQ!

Service is excellent. Ambiance is relaxing. The salon is operated by a young couple. The location…read morehas moved to Linden Avenue. Extremely friendly couple. Lots of new colors. Interesting story about how they started their business and journey. Great manicure and pedicure. Rico and Thi provide quality service. Go there!

I am always so impressed by the service and their care for customers. I tend to be a walk-in, yet…read moreeven on busy days I have never felt awkward. Every time my pedicure (regular) has been meticulous, they ask about potential issues with my feet and even how ticklish I am, and the foot/leg massage is second to none. I have never gone back to the "cheap" place that's closer. Believe me, it's worth the extra $5 to get great service and people who can talk to you rather than ignoring you or talking in another language on their ohone the whole time.

I got a pedicure and full set and was unfortunately paired with the rudest nail tech ever!! Worst…read moreattitude for no reason.

I've been going to Nail Tek for over 10 years. I do have to say I'm a natural girl where I'm not…read moregetting fill ins and such. But I do get gel nails or dips on the occasion and am always pleased. The staff is always professional, they do a fantastic job on the services I choose. I usually do walk ins and don't have a problem but I would recommend calling if it's a busy weekend or holiday season ,spring time or summer. Also, a relaxing atmosphere. I would definitely recommend .

Always a great experience. Everyone who works here is sweet and professional. Plenty of color…read moreoptions in all manicure/pedicure methods. Clean environment. Fair pricing. They get pretty busy so beware. You can call beforehand to see if there is a wait and how long if so.

Jessica was really great with my pedicure and gel polish on my hands…read more Another lady, Kim, did my hand cuticles and was very rude and aggressive - I was cut on 6 fingers. Two are infected today (the next day). I had to ask her to stop and that it's sensitive and hurts. She applied some alcohol to one nail and I told her it burns and she never said a word to me. Also, they don't have other services for the pedicure like parafin wax, scrub, masks--I saw pics of the levels for pedicures but I wasn't offered any. I've gotten my nails done for 15+ years in many cities and places and just thought this experience was very weird and different.

Very friendly and attentive staff. I was taken care of as soon as I walked in!!! Hannah took care…read moreof me and gave me one of the best manicures and pedicures I've had in a very long time! I can't wait to come back

From the owner: Diamond Nails TMC is my Brand, I want to Share with you…read moreall. It was build up threw Hard Work and experiences from you all that I Learned from, so that I can build an environment for you all to be able to freely enjoy your Nails and Waxing services while your here. We are able to do most designs and freestyle exact or close because we have Nail Artist along with our Nail Techs and Waxing specialist. Our atmosphere here is fun, relaxing and an enjoyable spot where everyone wants to come to from all the stress and negativity. Get a good laugh in while your here. We pride ourself in giving you the Best service we can. We provide Drinks to Our. Customers. We relocated from Los Angeles, CA to Birmingham Area in the city of Homewood.. I want to give this City a good Nail Shop that they can feel freely and be treated like your suppose to, Tap in with US and let US show you Diamond Nails, The Marathon Continues with You..

I'm a regular at this shop so, my review matters more, lol. Kidding. This shop is pretty cool and a…read morechill environment, and you're still able to walk away with a very nice manicure and pedicure for an ok price. I paid $72 pre-tip for a spa pedicure and a gel manicure. The downstairs area can be cramped so when I want more privacy and a spa type feel, I ask to go upstairs which in turn cost more. The only bad thing that I can say is that every time I've gotten familiar with a nail tech, they leave. This has happened to me about 3 times. This is a family owned business so, that aspect is good but. I'm guessing that some employees can't adhere to their rules and they eventually leave. So, now when I come in, I just look for a familiar face and instruct the person on what I like and what I do not like. I'd still choose Helen or Lynn if I have my way, but that's just me being particular.

Insanitary and over priced. Used clear acrylic on pink nails. Left polish on my nails and put…read moreacrylic over it. Charged $38 for a POLISH CHANGE ! Insane !

My favorite place on earth! It's always so nice, clean, and relaxing. Service is the best with the…read moremost amazing customer service like family. Lastly, they have reasonable prices WITH complimentary drinks no charge.

this place is terrible!!!! they wanted to charge me 40 bucks for a polish change and the guys was…read moredrilling so hard and being so rude!!!