I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.

*5 stars solely based on my interaction with the young lady at the front desk. The individual I…read morescheduled with at another facility has Covid so I've been on the hunt for someone who can take a last minute appointment. She was very helpful to try to get me fit in, however, I scheduled elsewhere that had availability for all services. I plan to schedule an appointment here for my next services simply because of how friendly, accommodating and welcoming my walk in interaction was.

Great experience! The owner is very knowledgeable and professional. Highly recommend her services!!read more

This is the most unprofessional business I have ever been to. I've been to maybe 3 sessions prior…read moreto my last session. My last session was ok nothing out the usual. Once it was time for my next session I didn't get a reminder so I called the store to find out my appointment time. The supervisor answers and informed me that my account was placed on hold. I ask why and she says that the last person to wax me says I asked her for inappropriate activity. Highly upset I asked the supervisor to have that person investigated because that was an accusation and I was highly upset. I went on to let her know how disgusted I was and upset. No one reached out to me to discuss prior but was quick to accuse me. I asked if there were any recordings of conversation and there isn't any. I asked for the owner to reach out. I was told I would be contacted. I called a total of 4 times with no return call or owner. Finally after 3 weeks of no contact the supervisor calls back and says my membership was canceled. Take in mind there was no investigation done to protect the customer from false accusations. The owner never reached out and I did all the communication on something that was 100% inaccurate and unprofessional. Not only did you not protect your customer but you did not hold your staff accountable for falsely accusing.

I have visited this sugaring studio for probably the past 3 years. Overall, the front desk staff is…read morefriendly, facility is clean, and I usually have a great experience with one particular sugarist--Katy Mathis. My reason for giving two stars is because prior to Katy, my experience at LA Bikini was consistently inconsistent due to the high level of turnover with staff members. Some were rude, some inefficient, some apathetic. But when I met Katy, I knew she was someone I had to lock in as a permanent service provider. FYI ladies--when you're getting hair ripped out of your hoo ha, having a relationship with the person doing it is paramount. You have to be comfortable with the person doing it, and the staff at LA Bikini seemed to be so unpredictable before Katy that I almost stopped going altogether. Now, to reach my point for giving two stars: as a business, why the hell would you sever the relationship with one of your longest-employed service providers with whom your loyal clients have built a relationship over the years? As a customer, I feel like the decision to take away someone who provided me with such excellent service was a poor business move. Because I do not trust the service of others who are currently employed by your facility (not saying that they're not excellent staff members--I just don't know them or have a relationship with them due to the extremely high turnover I've observed over the years as a customer), I can no longer patronize this establishment. And that makes me sad, because it's not easy to build a relationship with someone who will be responsible for accessing our most sensitive areas. I don't know where Katy is now, but just due to the sheer lack of consideration that LA Bikini has shown towards its customers in severing a relationship with someone highly valued by those who pay them to employ people they trust, I'll no longer be attending this establishment.

If you need a nail shop to count on for consistency and perfect results. This is your place…read more Everyone there is fantastic. After 4 years lof going - they just get better

I made an appointment, and no one was able to start on my nails until 30 min after my appointment…read moretime. This is the 2nd time I've made an appointment and had to wait 30 minutes for my service. My nails are not uniformly shaped. My thumb and pointer are way thicker than my other nails. I would love to have a positive experience at this salon, but it doesn't seem like they are motivated to make the necessary changes.

I randomly found this place and I'm very happy that I did. First and foremost, Salima is so nice!…read more I went in for a wax and she ended up doing my eyebrows too. Let me just say I was a little bit worried as I have never done my eyebrows professionally before (should I have admitted that? *sweat*). It's just that I don't really have that much eyebrow to begin with and I've always been afraid that professionals would take too much or make me look crazy lol. However, Salima calmed my fears and simply shaped my eyebrows for me. Nothing crazy or dramatic, and they definitely look neater now. I guess there is a reason why you go to the professionals lol! As for the wax, Salima did an excellent job there as well. I arrived for my appointment and there was no wait. Not even 10 minutes later, I was done. She recommended the chocolate wax, which I have never heard of before. It smells fantastic!! The only problem is that now I crave chocolate, haha. The Look is pretty new and they are still working on getting their signage out front, so you could potentially miss it if you are not looking for it. If you are facing Publix from the street, they are on the left side of the building. You should definitely check it out before it becomes well known and get busy. I am bringing my SO back for some eyebrow shaping this week even though he doesn't know it yet!

Saleema was soooo good! I'll definitely be back! She's reasonable and does a fantastic job!read more

Have been here before to receive a massage and had a great experience. The latest time I went for…read morethe autumn glow facial. Very pleasant experience. Was greeted with a mimosa and other complimentary beverages and snacks. My esthetician and I talked literally the whole service which I enjoyed. I felt so refreshed and rejuvenated after. Highly recommend this place.

Girls group event. Amanda warmly welcomed our group and we had a room to enjoy champagne and a…read morecharcuterie board. The decor of the place is beautiful and perfect for pampering. There are several house teas to try. I prepaid for my massage and tip before even arriving in town. It was all worth it. Justin has amazing hands. All my knots are gone and I walked out feeling so relaxed.

If you are looking for a waxer look no further, Courtney is amazing! She made me feel so…read morecomfortable and takes time with her clients allowing them to feel at ease. I look forward to seeing her each month! Definitely check her out!

From the owner: Licensed esthetician with 5+ years of waxing experience. Specializing in men and women full body…read morewaxing.

I have been going to get my hair colored and cut from Lori over 5 years and I have never been…read moredisappointed. We have gone from brown, blonde, granny gray, pixie short, long and highlights. Every challenge I put to her she has accomplished. She has a great personality and has a great knowledge of hair. I've had my hair admired by many people and I've sent some to her. Lori will not disappoint you! I highly recommend!

Lori is a highly professional hairstylist. I've been going to Lori for 2 years. When I came, my…read morehair was very fragile and weak. She's has me on an at home K18 hair maintenance program and Olaplex program. My hair is now healthy and strong. My color, highlights and cut is perfect every time. She's very sweet and it doesn't feel awkward being there. If you're looking for a stylist, please book an appointment with Lori. She's the best!

This was the very first place I went to for waxing. While I love the end result, the waxings here…read morewere super painful, especially when they were done by Marci. Their team was always friendly but it wasn't a friend randomly confirmed that these sessions were more intense than need be.

My last 2 appointments have been changed to the Hoover location due to staffing issues. This has…read morenot been a problem since both locations are only a few miles apart. Marci still provides the same great service in a clean environment.

For me, this business was clean, orderly, precise, good customer service, brightly lit. They cared…read morefor my mother who at the time was in her late seventies and gave her special attention - I appreciated that.

Went to have my eye brows done and all, I can say is Fabulous. The quality of, service that I…read morereceived was, really outstanding. The ladies, whom works their, are as nice and sweet as you could only imagine. They have the prettiest smiles, full of joy and just special in their own way. Their was other people coming, in and out for different services, you can tell as well, how much they loved their service, that they had received. Thee parking was good, I didn't have real far to go and boy I felt blessed for that. Their was some music playing from the videos, that had the vibe, going even more smoothly, while I was receiving my services.