I prefered the Hoover location but I've been here before as well. Their staff is just as efficient…read moreand the wax here wasn't as painful as one from Hoover though. Nowadays I prefer sugar waxing though. Far less painful!

This this is one of the best wax places I've ever been to. They are fast and efficient and a waxing…read moreis great.

*5 stars solely based on my interaction with the young lady at the front desk. The individual I…read morescheduled with at another facility has Covid so I've been on the hunt for someone who can take a last minute appointment. She was very helpful to try to get me fit in, however, I scheduled elsewhere that had availability for all services. I plan to schedule an appointment here for my next services simply because of how friendly, accommodating and welcoming my walk in interaction was.

After trying out a few new places, I stumbled upon this one. I called to ask if they had anything…read moreavailable and luckily they did! The person on the phone was very helpful the entire time. And luckily they have a first timer combo for 50$ (Brazilian and underarm wax) which I think is honestly the best price I've found in Birmingham. And not only is it the best price but they literally did such an amazing job on both waxes! Typically they are a lot of pain for me, but this one was much less. I definitely will make this my regular spot. They charge 40 if you come on time and 50 if after but either way still cheaper and still way more convenient as far as travel time from Birmingham compared to others like European wax. Also the place is very clean and serene. Not any complaints in that department.

I've been a customer for years. This is such a great alternative to waxing. There has been quite a…read morebit of turnover in staff however it appears to be stable now. Emily, the manager, has such a great attitude that she will build a team that offers the excellent service that she does. A good tip is to book your follow up appointment before you leave. They do get busy and you may not get the time/day that you want.

This is the most unprofessional business I have ever been to. I've been to maybe 3 sessions prior…read moreto my last session. My last session was ok nothing out the usual. Once it was time for my next session I didn't get a reminder so I called the store to find out my appointment time. The supervisor answers and informed me that my account was placed on hold. I ask why and she says that the last person to wax me says I asked her for inappropriate activity. Highly upset I asked the supervisor to have that person investigated because that was an accusation and I was highly upset. I went on to let her know how disgusted I was and upset. No one reached out to me to discuss prior but was quick to accuse me. I asked if there were any recordings of conversation and there isn't any. I asked for the owner to reach out. I was told I would be contacted. I called a total of 4 times with no return call or owner. Finally after 3 weeks of no contact the supervisor calls back and says my membership was canceled. Take in mind there was no investigation done to protect the customer from false accusations. The owner never reached out and I did all the communication on something that was 100% inaccurate and unprofessional. Not only did you not protect your customer but you did not hold your staff accountable for falsely accusing.

This place never changes. It's been this way for years, but you will wait forever to get serviced…read more Even if they barely have anyone in there. Even if you make an appointment, you will still wait at least 25 minutes. There is a total disregard for your time, and they all seem to not care. this is the closest place to our house and i absolutely will not step back in here. I tried this place 2-3 years ago and I remember it being that way so I left because I was absolutely sick of the service, but I gave it another try recently because I was in a rush and it was the same way. I don't even care if the location is convenient. I called the owner and asked if she was busy at that moment because I only had a little bit of time to come and get my nails done and I knew that they always took forever, and she said absolutely come cause she had no one right now. I get there and she is not even there. I waited for at least 15 minutes because asking someone again what the wait was for because there was literally no one in there except like 2 people getting their toes done. They didn't know what to tell me and didn't care to actually help or try to get the owner. After 20 minutes of waiting when I was told to come now (since we live close I literally got there 10 min after I spoke to the owner), I left. The owner I guess saw me walk out or someone told her? And called me frantically 3 times in a row asking me to come back and I ignored her. Are you joking??????? The customer service here is such a joke. Save your money for real.

I made an appointment, and no one was able to start on my nails until 30 min after my appointment…read moretime. This is the 2nd time I've made an appointment and had to wait 30 minutes for my service. My nails are not uniformly shaped. My thumb and pointer are way thicker than my other nails. I would love to have a positive experience at this salon, but it doesn't seem like they are motivated to make the necessary changes.

I randomly found this place and I'm very happy that I did. First and foremost, Salima is so nice!…read more I went in for a wax and she ended up doing my eyebrows too. Let me just say I was a little bit worried as I have never done my eyebrows professionally before (should I have admitted that? *sweat*). It's just that I don't really have that much eyebrow to begin with and I've always been afraid that professionals would take too much or make me look crazy lol. However, Salima calmed my fears and simply shaped my eyebrows for me. Nothing crazy or dramatic, and they definitely look neater now. I guess there is a reason why you go to the professionals lol! As for the wax, Salima did an excellent job there as well. I arrived for my appointment and there was no wait. Not even 10 minutes later, I was done. She recommended the chocolate wax, which I have never heard of before. It smells fantastic!! The only problem is that now I crave chocolate, haha. The Look is pretty new and they are still working on getting their signage out front, so you could potentially miss it if you are not looking for it. If you are facing Publix from the street, they are on the left side of the building. You should definitely check it out before it becomes well known and get busy. I am bringing my SO back for some eyebrow shaping this week even though he doesn't know it yet!

This place is horrible! I went in to get my eyebrows waxed, and she kept insisting on getting them…read morethreaded. I told her no. She talked me into getting a Brazilian wax. BIG mistake! It was my first time! I left there in so much pain (which I knew some pain was to be expected) and when I got home, I found quite of bit of hairs she missed! And, the worst part of it all, she ripped the wax strip so hard down in my Southern region, it tore off a small piece of my skin. I was bleeding! I had to call another wax shop for advice on how to treat this, and how to get this "fixed". It was a rushed job, and I'll never be back! Oh, and she didn't even care to take care of your backside, which is part of a Brazilian. And, when she got finished, she handed me a baby wipe and said, "Here, clean yourself up". Now, I'll be going to a more reputable wax center and paying them to fix her disaster, but it's worth it! DO NOT MAKE THE SAME MISTAKE I DID! You get what you pay for!

I had an incredible experience at Escape Day Spa on Broadway in Homewood. The environment is…read moreserene, and the aesthetics are just beautiful. Miss Laurie, my massage therapist, was fantastic and she has over 30 years of experience, and it truly showed. I enjoyed every minute of my 60-minute massage. Highly recommend!

Have been here before to receive a massage and had a great experience. The latest time I went for…read morethe autumn glow facial. Very pleasant experience. Was greeted with a mimosa and other complimentary beverages and snacks. My esthetician and I talked literally the whole service which I enjoyed. I felt so refreshed and rejuvenated after. Highly recommend this place.

If you are looking for a waxer look no further, Courtney is amazing! She made me feel so…read morecomfortable and takes time with her clients allowing them to feel at ease. I look forward to seeing her each month! Definitely check her out!

From the owner: Licensed esthetician with 5+ years of waxing experience. Specializing in men and women full body…read morewaxing.

I have been going to get my hair colored and cut from Lori over 5 years and I have never been…read moredisappointed. We have gone from brown, blonde, granny gray, pixie short, long and highlights. Every challenge I put to her she has accomplished. She has a great personality and has a great knowledge of hair. I've had my hair admired by many people and I've sent some to her. Lori will not disappoint you! I highly recommend!

Lori is a highly professional hairstylist. I've been going to Lori for 2 years. When I came, my…read morehair was very fragile and weak. She's has me on an at home K18 hair maintenance program and Olaplex program. My hair is now healthy and strong. My color, highlights and cut is perfect every time. She's very sweet and it doesn't feel awkward being there. If you're looking for a stylist, please book an appointment with Lori. She's the best!

This was the very first place I went to for waxing. While I love the end result, the waxings here…read morewere super painful, especially when they were done by Marci. Their team was always friendly but it wasn't a friend randomly confirmed that these sessions were more intense than need be.

My last 2 appointments have been changed to the Hoover location due to staffing issues. This has…read morenot been a problem since both locations are only a few miles apart. Marci still provides the same great service in a clean environment.

Always polite and sweet. Made quick work of my bushy brows. Second time customer. Will be back againread more

For me, this business was clean, orderly, precise, good customer service, brightly lit. They cared…read morefor my mother who at the time was in her late seventies and gave her special attention - I appreciated that.