Excellent service. Another company had told me that my system needed to be replaced. When I had…read moreanother problem two years later with the same unit, I contacted AaronAir in Aberdeen, NC. The guys were very efficient. My unit had a slow leak that required freon. AaronAir was very understanding of my financial situation and gave me options, ie add freon yearly or replace the unit all together. They were able to service my unit until I had saved enough money to replace the unit. Regretfully, the owners of AaronAir moved and the business is no longer available. I hated to see them go, they were fantastic!

ABSOLUTELY TERRIBLE EXPERIENCE WITH AARON AIR In March/April…read moreof 2017 these guys came and recommended my upstairs unit be replaced...they came out and took forever trying to get the outside unit to function...one of my neighbors actually had to come over and do a voltage test to identify the problem as to why the unit wouldnt work...next they didnt have the tools to finish the in attic installation that day. Thy came back and eventually got the unit installed (but now my door bell doesnt work) FAST FORWARD TO SEPTEMBER OF 2017, my bedroom ceiling starts leaking, and ultimately a huge gaping hole developed causing major damage to my roof b/c the in attic unit was improperly installed and had the drainage pipes at an incline (even I know water doesnt flow upwards) I called in for a repair and the phone attendant, argued that it was my fault and I should have noticed that something was wrong with the unit before it flooded my attic---but ultimately the owner came and apologized and re-installed the unit and also added a drain pain (that should have been installed intially), now here we are ONLY 8 months later and my unit is OUT OF FREON ...called their service number again and was told that it is my issue and I would need to pay again.....NOW ANY HOMEOWNER KNOWS YOUR UNIT DOESNT NEED TO BE CHARGED WITH FREON EVERY COUPLE OF MONTHS....my downstairs unit has only had freon added 2 time in the 7 years i've owned my home...this has been a terrible experience and I wouldnt recommend anyone do business with these guys.

My heat unit was having issues during the snow storm keeping up. I called to get it serviced and…read morethey had the repair guy here the same day. Rasheed was so knowledgeable, quick and polite. He had the part readily available and fixed it quickly. Such a great employee that you have working for you!!

Always so friendly and responsive. They've cared for our heating/cooling for many years and do a…read moregreat job.

When our HVAC system went after 20 years , we got all sorts of quotes from the big names out there…read more One of them charged us $100 just to "look"at it for 5 minutes. A friend recommended Scott's Mechanical, a local family owned business. The father, (the owner) and his son came. They spent one whole hour trying to figure out what went wrong and if there was any chance of repairing the unit. Did not charge us a dime for that! They gave us the fairest quote and did not charge extra for credit card use. They came within days with the new unit and worked neatly and efficiently until all was working . Explained to us the new system and will do maintenance in the future. I could not recommend them enough. Sorry to see such a weird, dismal review on yelp. It was 12 years ago and it seems also not their fault. Don't hesitate to call them!

This is the worst company I have ever worked with. Not only were they almost 2 hours late for their…read moreFIRST appointment of the day at 9am (which they never called to let us know about the delay) to fix a leaky copper pipe downstairs and the a/c, but they also lied about the condition of my house and refused to work with us anymore. I called them to see where they were and to explain that I had to run out for a quick second but that I would put the dogs in their crates and keep the door unlocked. I also left a note on the door for them to call me at my cell number immediately when they got there to ensure that all would go well. I never received the call from the technician. Instead, I received a call from the lady at the receptionist desk saying that both of our dogs had gotten out and they had to leave. I apologized saying that I would remove them from the house and asked if I needed to make another appointment. She said "No, we don't want to come back. Your house is too nasty." Of course I asked what she meant. She says "There's dog poop everywhere and he just isn't going for that. Plus there's 2 inches of water everywhere". I was worried that I'd come home to find chaos! When I stepped in the door, only one of the dogs was loose and there was no poop anywhere in the house. I looked and looked, and couldn't even smell a hint of anything. I went downstairs and checked for water. None. It's one thing if you are scared of a loose dog, I can completely understand that, but to lie about the condition of the house is another. The simple solution would have been for me to come home and remove the escaped dog as I had requested to do, and they could have gone and fixed the problems. But no, they chose to lie about my house being "nasty". I had already explained to them that the house is being renovated, but it certainly wasn't nasty! Within an hour, we had Carolina Air come out to help in a hurry. They have been pleasant, professional, and (funny enough) didn't complain of a nonexistent dog poop smell or any water. On a side note, the problem we were having them come out to fix had been a recurring problem for over four summers. Come to find out, they could have fixed the problem back years ago, but instead just did little patches so that they would have to come back every summer. This lying company does not even deserve the one star I had to give them!

Excellent service! We stayed at an AirBNB and had to call them out a few times and they came within…read morea few hours and fixed a few separate issues. Quick response and quality work!!

Response time is great. Technicians are professional and helpful. We had some issues with our new…read moreunits and Diana, the owner of Comfort Services, went over and above to make things right. I highly recommend this company for all of your HVAC needs.

The salesman came out for a consultation and instead of listening to what we needed he immediately…read moretold us that we should consider a new HVAC system. He then left us with homework to read and watch a video on HVAC systems. When he returned the next morning he scolded us for not watching the video and said that if we weren't willing to watch a 4 minute video for a 20 year investment then he couldn't help us. Outrageous. At no point did he listen to what we needed. I cannot recommend this company.

Demeaning customer service with a "take-it-or-leave-it" (direct quote from them) price and…read moreattitude. Hooked up the electric for our spa and it didn't work. Said we needed a new circuit breaker. Prior to getting the new circuit breaker (had to be ordered), the spa started working. We said to order the new breaker anyway (didn't trust that it would continue to work and we were concerned about safety). Then he informed the previous home owner (who was responsible for the install fees) that what we requested was an "upgrade" and recommended that the previous owner not cover that expense. Thanks a lot! With the take it or leave it comment, he said he had plenty of business. Hope so, cuz he'll never have mine again. Strongly recommend that he not get your business or money either! BAD experience!

In the middle of a remodel we hit an electrical snag that stopped work until it was resolved…read more I called Justin and we were in a bind. He came right out that afternoon and handled the issue no problem. The work was done in a timely fashion with excellent skill and attention to detail. We have found our go to electrical guy! He is highly recommended...

READ BEFORE SIGNING!!! Had a non-emergency, straight-forward project completed by them recently…read more Tech was great, job went smoothly, result were 100% satisfactory. However, I did not do my due diligence after getting the initial estimate. After completion I had information about every part, fitting, and product used. I priced them out at highest costs. After subtracting this amount from what I paid, labor ended up being about $5-600/hr. Advice - get details on all materials first, price them at a ridiculously high cost, then review their proposal! I will go to them again because of their responsiveness and work quality, but will require a detailed line item breakdown of the estimate.

can't believer i paid them $90 for a service call. They quoted me $900 to replace a bathroom…read morefaucet. I had a diswasher removed, a toilet removed and the same sink removed when we replaced our hardwood floors. That was all $800. DO NOT CALL THEM

Our A/C wasn't cooling right. We called Dependable A/C and they were out the next morning to check…read moreit. Service, freon, and parts replaced, all for a reasonable price. They were very informative about what we needed, showed us the parts that were failing and gave us all the options about repairing. We will definitely use them again, and refer to our family and friends.

We have used Dalton several occasions for different things . He is very knowledgeable and quick to…read morerespond and get the job done quickly.