I stopped by on a road trip and ordered two combos. I didn't get a receipt and I didn't get my credit card back. The food was good but when I called to get my credit card, they said they would mail it and I still haven't received it and it's been over a month. I feel like they purposely kept my credit card. I talked to a person named Angel. I don't know why they've never sent it back to me. And I'm not even sure that they charged me correctly because for two small combos it was $30. read more

I went to Schlotzsky's for lunch with my granddaughter. It was about 2pm.There was no crowd and the service was excellent. We each ordered the pick2. I ordered a ham and cheese sandwich and mac n cheese. I got my order quickly, the mac n cheese was steaming hot. I love the bread. read more

Schlotzsky's - Mac and cheese with a ham and cheese sandwich. Very filling. - Delis Near Me - Waco, Texas

We drove thru drive thru service and food were good. We love Schlotzsky and recommend as a sandwich restaurant.

Overall poor experience. The workers seem miserable and want to make the customer feel like a burden. It's obvious the workers are always new and undertrained.Expect the bare minimum from these people. read more

Food was door dashed and it was good. When I went to drink my tea, after drinking about 1/3 of it I saw something floating in the bottom of my cup. It was slime, assuming from the ice but I did throw up my food because I have a very weak stomach. Disgusted. read more

Schlotzsky's - Tea with slime in it. - Delis Near Me - Waco, Texas

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Food was excellent but they are short staffed. Had to wait for someone to see us and come work the inside register.

Excellent, delicious sandwiches. Prepared with care. Great services. Friendly staff. Cool restaurant space and comfortable seatings. Highly recommended! read more

Daniel and Nathan are two of the sweetest people in the store I had an issue with an order a couple weeks ago Daniel didn't think twice about fixing it. Great service read more

You can never go wrong with Schlotzsky's, unless the service sucks and the restaurant is unclean of course. Not to worry, this location has neither of those issues. From a spotless dining area, to a super friendly manager, and a kick butt Original Sandwich this place hit all the right marks on a road trip filled with disappointing restaurants. So thank you Schlotzsky's; you're the reason I didn't starve to death or have one more damn burger on this road trip. I appreciate it! read more

Schlotzsky's - Cool mural. - Delis Near Me - Waco, Texas

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This place doesn't exist at the address on Yelp. Used my GPS and drove around the address twice - NOPE - not there at all!

This used to be my favorite fast food option, but it's significantly dropped in quality recently. I sent the following message to management a week ago and received no response: "I have had three really disappointing experiences at this location recently but I'm reaching out today as I think my most recent visit will be my last unless something changes. I ordered a pizza that after one bite was obviously completely undercooked and doughy in the middle. I returned to the location to return the pizza and request a replacement. The replacement I got was similarly undercooked. I usually love Schlotzsky's pizzas because of the thick sourdough crust, and am upset that even after requesting a replacement the result was not only unsatisfactory (so completely flat and greasy it fell apart when I picked up a slice) but inedible for health safety reasons. When the food is good, it's a good value. However I'm now inconvenienced and out $11 on an inedible pizza and a flat soda. I had to make alternative arrangements for dinner even after my second visit to this location to get a product of acceptable quality. I've included photos of the second pizza I got after requesting an acceptable product. I wanted to bring this directly to management before posting a review. Please make this right." read more

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Horrible. Terrible service. "Forgot to make my sandwich". The guy that checked me out was upset that I didn't tip. So they conveniently forgot. Don't go here! read more

If there were zero stars, even that would be too many. An elderly couple as the only customers in the building were handed the buzzer then left ignored until one had to get up to ask one of the several workers where the food was. Several employees standing around throughout the deli and not one knew the order was even placed! The guy who took the order went back to the register and pushed a few buttons and laughed, no paper in the register. They use to frequent this place as one of their favorites each time they passed through, not anymore. read more

7/1/23 placed a order online and arrived at drive thru. First thing the employee said was to "give us a awhile to get you" i told them i had a online order placed and she said ok still give us a while we are busy. All while keeping a rude attitude towards me who remained calm simply because i had already paid for my food online. Thank u Schlotzsky's! read more

We love Schlotsky's, but the service at this one is terrible. When asking about our order given 20 min ago, got a snarky reply from the cashier. Still waiting...won't stop here again! read more

Had the smokey chicken cheddar on sour dough. Awesome! I had ranch on it instead of the usual. I miss living in Texas and enjoying these sandwiches on a regular basis. Food was pretty quick and was hot and ready. Only issue was the lack of seating for being so close to a University. read more

Schlotzsky's - Delis Near Me - Waco, Texas

This is the southwest salad that I was charged for. Greens with four pieces of chicken:( read more

Schlotzsky's - Ordered southwest salad and this is what I got!! - Delis Near Me - Waco, Texas

Very nice location in Waco located just off of the northbound side of I-35. The design was nice and the staff was friendly. As fancy as they have gotten with their choices of entrees, I find it hard to beat their original, so that is my typical go to. So you guessed it, I got the small original, a bag of chips, and a drink. It was a nice quick meal after the 100 mile ride to Waco from Dallas. read more

Schlotzsky's - Delis Near Me - Waco, Texas

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Great food great service!!! Treated me very well after a nearby sandwich did not (jimmy john's) awesome awesome awesome,

Been cumming on back and forth to this shlotzsky's time and time again!!! I can easily say it makes me happy/relieved to have a sandwhich shop that is this reliable. I'm always in a better mood when the coworkers decided they're fine with eating at shlotzsky's. The only thing that would make it better is that they didn't judge me when I treat myself to a pan of cina-bun, but the world is not fair and I've come to accept that fact. This is a staple in my diet when traveling through Waco. If you're tired of all the claim to be famous BBQ joints and dried out brisket, come on in and give yourself a shot at a nice light refreshing sandwhich. I'd back this place against all others. Bye read more

Whoever the lady was closing on 10/20 around 7-8 pm was extremely rude. I ran in to use the restroom (I am 8 months pregnant, so bladder pressure/bathroom trips are inevitable) and the lady worker poked her head in the bathroom door and saw that I was in one of the stalls. Then yelled and complained to her other staff members that someone was in the bathroom and that "all their hard work was wasted" bc I was in there. Embarrassed, I obviously scurried out of there without ordering anything. I also had no idea what time they were closing. Staff etiquette training/hiring workers with human decency would be beneficial. read more

Very interesting to see the google review that was left is not public... The broccoli cheddar soup was very salty and they did not even have the soup that was ordered. The lady in the front was very rude when I had arrived when she told me they did not have the soup I ordered. The sandwich had very little toppings and was probably one of the worst I have had. I would highly recommend a different sandwich shop... There's a Jimmy John's across the street btw.. read more

This is a hard review to wrtie, because who isn't familiar with Schlotzsky's menu, bread, ingredients....there is really nothing new there. However, this review is for my homey's that have to make that N/S (or the S/N) commute on IH35 occasionally...oh yeah, and I need to add a First to my Yelp reviews... ------------------------------------------------------------------------------------------ I have to give props in the form of 4 Stars to this location for the following reasons; * Clean Store * helpful waitstaff * grace under pressure (these folks are B-U-S-Y), * delivered 3 sandwiches & pizza in about 5 mins, * while this place is BUSY, they kick out orders quickly and pleasantly. This location cannot help that they are conveniently located with an EZ-ON EZ-OFF (hey Chris...just like your mom) spot on IH-35, but this is an especially quick stop if you are headed North on IH-35. read more

Do not go through the drive thru unless you like surprises. Let me describe two situations for you. 1. First time through the drive thru my fiance orders an Original combo with a Dr. Pepper. He ends up getting an Angus beef sandwich and no Dr. Pepper 2. Second (and now last) time through the drive thru my fiance orders an Original sandwich medium sized and gets a small size. I ordered a chipotle chicken sandwich, which the drive thru person said was a chipotle chicken as she handed it to us. It was an original. Fool me once shame on you, fool me twice shame on me Schlotzky's read more

spent $10 just to get half empty soups with zero toppings at all. Kind of a disappointment since it took me 30 minutes to get it.

Clean environment, good location. decent crowd at 7 pm, was on my way through back to Dallas. they also have a cinnabon in the place so dessert is available. Sandwich was good, had this jalapeno bread which I though the texture was very cool, hadn't tried anything quite like it yet. Staff was slow though, and they had a person in training which was havin a tought time. Decent food, a little pricey for portion size though in my mine. read more

Schlotzsky's - Delis Near Me - Waco, Texas

This is my favorite Schlotzky's location! Ximera greeted us with a big smile and had a positive attitude when we walked in. She was very polite and kind when she took our order. Also, the restaurant was very clean and organized. The whole staff was friendly and helpful. Thank you for the wonderful food too! read more

Very good original sandwich, well run by management. Even though it was packed at lunchtime they were cleaning off tables, bringing sandwiches out and quick on the line to prepare. Friendly staff and clean. Haven't had Schlotzsky's in years and wish there was one closer to home after that lunch! read more

Usually good but tonight I had rude customer service and whoever makes the sandwich's and does food prep needs some retraining. Most of the time my sandwich is cut in half, not one third/two third. And for the vegetables not a big fan of tomatoes especially when you get the very bottom of one and the skin on it is so wrinkled it looks like it was a few days old. Be careful drive thru people, the next time you just throw my food to me don't be surprised if it gets thrown back at you. Maybe the next time I'm there and if I see the owner I guess I'll let him know he needs to start checking up on his weekend staff more. read more

Must be a Corp store, sloooww service at 1:30 today. Counter lady just looked at us when we walked up. No greeting, nothing. 10 mm to get food. No pickle. Told you had to ask for it. Wow saving costs and losing guests. Good sandwich. read more

Meh, neither great nor awful... Just what you would expect from a chain. Though my only concern was it was not very clean, luckily all I bought was a bottled water. read more

Good food per usual. I thought the bathrooms were just fine despite another review. The people were friendly even when we decided to switch from to go to dine in. read more

Really good sandwiches will cost about $7 for chips drink and the sandwich. But quality sandwich.

Good very fast service. Clean lobby. Server acted like she was was in a hurry to take our order.

I'm very disappointed in the poor customer service I received today. I went through the drive-thru, it wasn't busy, and the lady at the window did not greet me or smile. She announced my total after making me sit outside the closed window for several minutes and then shoved her hand in my face to give back my change. Slow service I can work with, as I know the quality of the product is excellent, but rude and unfriendly staff are not acceptable. This has been my favorite sandwich shop since I was a kid and never have I been treated as I was today. read more

Love love love Schlotzsky's!!! Better than smaltz in my opinion. Love the bread, and fast service.

Good sandwiches for sure! I have never gotten a bad sandwich from a Schlotzky's! There are usually one or two hot babes on duty at any given time. read more

Feel compelled to write a review when I see the low ratings. I have stopped here several times and it's just as good as all the other locations. Have always been pleased with my orders. read more

The best sandwiches!!! Better than smaltz. Love this place! Clean and nice environment.