The customer service and employees here are an absolute fucking joke. Walked in and me and this other woman were waiting at the counter for over 10 minutes while the 3 girls working were just talking and giggling in the back of the store and completely ignoring that we were there. This place is an absolute joke and I'm genuinely surprised this place is still open with employees that are slower than a monkey with Down syndrome. Hope to see you closed down soon. read more

First things first, this Schlotzsky's is attached to a 7-11 gas station, but it's extremely clean. We went around noon on a Sunday and were able to order quick and received our food quick. The food is fantastic as usual... I love their buns read more

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Drive-thru staff were very rude and unprofessional. Slammed the window after we asked for hot sauce and they told us it was in the bag. Driest sandwich I've ever had, absolutely no taste and the bread was stale. read more

Schlotzsky's - Half of a #1 original - Sandwiches Near Me - Kyle, Texas

Sandwich was tasty, got the mix 2, and ordered half turkey club and half turkey avocado. Bread is good, but I needed cheese to add flavor. The veggies were crisp, and the pickle spears were nice, cool, and snappy. The chips are similar to Lay's, so they may be Lay's in the Schlotzky's package. The service, on the other hand, cashier, couldn't get the orders right. The guy in front of me got charged for 2 sandwiches but only wanted one, and he did the same to me, I ordered mixed 2, and he tried to charge me for 2 sandwiches. I wanted the original, but instead of salami, I asked for turkey, and he tried to charge me for extra meat! I also had to ask twice for black olives to be added. This location is in a 7-11, so I expected it to be a fast-paced store. read more

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I came through the drive thru and from the start, the order taker was talking over me and and I got through the order and it was not repeated back to me. The assumption is they got it right.... I ordered a small Turkey Original with double meat and add mustard. Pic attached and you can judge if it is double meat. I don't feel so. Also, the order taker decided to charge me for a smokehouse beef sandwich and that is what I got, but not what I ordered. This store is getting really bad. read more

Schlotzsky's - "Double meat" smokehouse beef sandwich. Definitely not a Turkey Original with double meat and add mustard. - Sandwiches Near Me - Kyle, Texas

Went here for the first time today and.... It was amazing. I walked in for a pick up order they asked me my name and brought it out within five minutes. I went home and the food was still warm and amazing. The dining room was empty not sure why as it was clean and tidy. I would recommend this place for sure. read more

Got a sandwich and two pizzas. The food here is worse than Burger King at 2:00am. Pizza is like chewing paper, the turkey is dry as an 80 year old woman, and the avacado tastes like its only seasoning was open air for 20 minutes before it went on my sandwich. The only thing worse was the old stale sponge they call bread. Congratulations schlotzky's; I didn't think any place could be as bad as Burger King in San Marcos, but somehow y'all did it. You also get to sit near the register for ten minutes before someone comes to take your order as an added bonus. read more

Always get my food super fast and it's consistently delicious! It's at a convenient location and I've never had issues with the staff. The dining room is always clean as well. read more

Cole machine did not function, so you have to get your drinks from the back via an employee. They are kind of slow. Ordered two sandwiches, two chips two drinks and two small Cinabuns and it was $36. Kind of pricey in my opinion. They also did not give ma a receipt when I paid so Whalen they called my number I was unsure which order was mine. Employees were not very friendly and did not seem to want to be at work today. The only reason for the 3 stars is that the food was good, otherwise I would rate a two. read more

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I always order online then pick up at the drive through. It's is quick the employees are friendly. Food is fresh.

The last three times I have visited the bread is stale and hard. What is up with this place!?

This review is absolutely typed out because of a poor experience. I legit only asked for two pickles with my meal (bc I didn't get any), and they tried charging me for them. I used a reward I earned through their app for a free giant sandwich so this visit wasn't as pricy as others. And as many years as I've been eating this food, I have never once been charged for something that they give out freely with meals. It's as if they're charging me for hot sauce packets or as if I asked for a handful. Was the individual upset (or staff) because I didn't pay full price? Why was I treated poorly? There is no customer service here, and I truly feel taken advantage of from this location, and I don't believe I will ever go back. I understand inflation, but to this degree? Absolutely not. I appreciate the fresh meal I received, but I earned my rewards, and don't think I need to be punished for it. read more

We tried Schlotzsky's pizza earlier in the week for the first time while visiting Austin, and decided to try them again for a sandwich. Definitely appreciate that everything on their menu can be made gluten-free since my dad has a dietary restriction. The wait time in the drive-thru was reasonable, our order was correct, warm, and delicious. My mom also got one of their chocolate chip cookies (she wanted to compare it to the cookies at P. Terry's, haha!); she liked it. Staff was friendly and wearing PPE as COVID-19 precaution. We actually drove over to the nearby entertainment center to find some shade in their parking lot, since this Schlotzsky's is attached to a gas station and this does not have a lot of extra parking around. read more

I came for the Cinnabons and they were so disappointing. They only had original and the original minis and mine was burnt and hard as a rock. Also sad. read more

First time trying it. It was an amazing sandwich. A bit more money wize than other sandwich places, but so worth it.It made 2 meals!! Hot fresh delicious. Really truly amazing. read more

I'm sorry to write this... but I'm so disappointed. I have just landed on a delayed flight, Ray to be home, hungry... I haven't had a Schlotzsky's sandwich in probably 10 years and it sounded so good. Easiest order ever::: 2 Turkey clubs, all the way! You even confirmed we wanted them with everything. Well I did get a Turkey club... no bacon, no tomato, no olive sauce (whatever it is). The other sandwich is identical. Get it together. read more

I absolutely LOVE Schlotzsky's Kyle!!! My favorite employees who feel more like friends are Jazmine and Jackie!!! As a frequent customer they greet me by name and make me feel valued. Laura, the store manager is also a sweetheart!!! The food is delicious and served with love. Fast food at its finest!!! Thank you ladies for making my day every time I have the privilege of eating at your establishment read more

I did the fiesta sandwich with added bacon and ham; they didn't add the bacon and I also asked to remove the anchovies which they did not doo! but the meal was big! I waa shook by the size of it - I got a medium My fiance got the california pizza and said he definitely preffered thin crust over sour dough crust. Skipp on the Cinnabon not what I expected!!! read more

People hating hard on Schlotzskys. This is one of the best fast food places 100%. Massive sandwiches, delicious soups. Their Cobb salad is the best salad at a fast food place hands down. It even stands up against some restaurant salads. The only sandwich that isn't very good is the CLUB. It has like too much liquid smoke flavor. Everything else rocks. Don't hate, appreciate. read more

The original sandwiches are just ok here. The quality isn't as good as the Austin locations. I ordered 2 brisket sliders today for lunch for $6. Big mistake. It only came with a few strands of brisket. I'm guessing maybe about 2 ounces meat total. :/. Pro tip-Save your money and go down the street to Sugabees BBQ and get a 1/4 pound brisket taco on a homemade tortilla for $1 more. And for $3 more you get a whole half pound brisket taco. read more

Schlotzsky's - Aloha Sliders. Worlds smallest sliders for $6. - Sandwiches Near Me - Kyle, Texas

While I love the sandwiches, don't believe what they say about delivery. Their delivery tells me I'm out of range and I'm right across the interstate, like 5 minutes. Door Dash worked once and got canceled twice. Come on. Do you want my business or not?! read more

Irrrrrrrritaaaaaatttttttttted how do u forget the chips and the drink.WONT BE COMING BACK!!!!!!

Food was good but be prepared to walk a little. The parking spaces around the main door is reserved for employees.

Fast and delicious. We love these sandwiches, the bread is amazing! Vegetarian-friendly kid-friendly options. The kids pizza is so good, I am always hopeful to have the leftovers. The drive thru is convenient, the staff was friendly and the order was quick! read more

This place never gets my order right. I'm literally spending 40 min of my time driving here and home and then back here and home to fix it. Then the girl was arguing with me about what I ordered and tried telling me I told her a different sw than I had. Ma'am no other sw has the name beef smokecheesy and you gave me the roast beef sw. She said well you asked for Mayo and the roast beef sw had Mayo. Why would I ask for Mayo to be put on a sw that already comes with it? Also, you change my order to a completely different sw bc I asked for Mayo? Do better please. It would be one thing if this happened once, but y'all mess our order up every time. We thought they corrected our sw only to find that she still messed it up. Now we're thinking this is intentional bc I literally couldn't get more clear than saying number 6 with light Mayo. She tried telling me it's going to be Chipotle Mayo and I said can I get regular Mayo and she said no. I said don't you have regular Mayo? She said yes and I said so can I get regular Mayo? Then she said yes. She still gave us the wrong meat on it. Have a training meeting with your staff please. read more

Connected to a gas station and the gas station food would have been better! Bread was 1/2 inch thick and tough as leather, 2 pieces of meat, and barely anything else. Most dissatisfied read more

I've been to this location many times since its opening and have never had any issues. Their eClub recently sent out a coupon that oddly the Kyle location doesn't accept due to their $1 drink special after 3 pm. The coupon requires the purchase of a sandwich to get free chips and drink. Now I'm no math genius but I believe a $5 sandwich is more than a $1 drink. How can a business turn that away? I just took my business elsewhere and spent over $8 for a sandwich at a competitor! I'm not sure who is in charge but they obviously don't know what they are doing! read more

This location didn't accept email coupon for corporate marketing campaign. Took my business elsewhere.

Seems like wrong order is a problem for this location. I have the same problem with my order. On top of that the bread was extremely dry. Sucks. I use to run a schlotzskys so I know what it takes to make the bread an a good sandwich. You would think making a sandwich is a simple tast but obviously these reviews say other wise. I gave two stars because the older drive through was extremely nice an respectful. So shout out to her. read more

Schlotzsky's - No olives... - Sandwiches Near Me - Kyle, Texas

Not the cleanest Schlotzsky's. I cleaned the tables so my group could have a place to sit. Everyone seemed happy with their food, so overall ok read more

They ALWAYS give you the wrong food. I even checked the first bag which had the wrong food. Then trusted the 2nd would be the right. I was wrong. They also don't have the real hot sauce. They have something that tasted nothing like the Schlotzsky's hot sauce. read more

First of all, the gal in the drive thru is especially nice but the food is just not there. Literally, it isn't there in the sandwich. I ordered an original deluxe, no cotto salami, and received a sandwich with 2 pieces of ham on it. How is this deluxe? Maybe because it didn't have 1 piece ham? Time before they didn't give us the chips or pickles but they charged for them! Have been there about 10 times since they have been opened and they have messed up the order each time except the time we ate in. Tried to call several times to talk to the manager but the phone line is always busy. Dinner for 2 costs us $38.00! Save your money , time , and a headache, go somewhere else for your sandwich. read more

Came here a few nights ago to get a turkey and avocado cobb salad, was served by a friendly girl with pink hair. It was about 30 minutes before they closed and I got the order to go. I got home, and they had left out the avocado. It even said avocado on the receipt. By the time I had got home, the store was closed, so I never managed to call and let them know. It was a good salad apart from missing the main part! Shame, little things like this stop me returning, but at least there are plenty of other options nearby. read more

We planned day to have a Schlotzky's sandwich with today's BOGO Leap Year offer received by email. With forwarded email in hand on his iPhone, my husband went to this location. I jumped out of shower to answer husband's phone call. This store wanted a "code". On my iPhone, I found no code. At my computer, several minutes later, I found no code. The store asked for a coupon. The email has no coupon. The email said nothing about "must print this offer." Word came from the manager that we must print the email offer. So, empty handed my husband came home. I printed email offer and made it, without lunch, to my appointment. ... So, 2.5 hours later, with printout of the email in hand, we got lunch. To me, this is not good customer service. read more

I have to applaud Schloztsky's. Their gluten free Udi's bun is delicious with the turkey original! I haven't eaten here since I developed my wheat allergy, so I was pleasantly surprised to hear that they'd added a GF bun! Now for the con, their menu is confusing. I ordered a drink and chips, which I thought was $2.39 extra. No, no, no. It's $2.39 for the drink and then another $1.75 (or thereabouts) for your chips. So, making it a combo adds $4 to your total, which I think is a bit steep, especially since I'm already paying $1.50 extra for the GF bun! read more

So..the wife picked up a couple Albuquerque Chicken sandwiches, only to get home and find we received two roast beef, with no cheese or dressing, or....anything? Anywho, called the manager Sahir? And told him I wasn't calling to complain, but I've managed many restaurants and theatres, and I know how one badly trained, lazy, or just dumb staff can hurt any business Since my wife NEVER comes home with the right order, because apparently people behind her in line precludes just opening the bag.... But in this case, 2 sandwiches switched with 2 sandwiches is more problematic. I'm OCD, but even I don't pry open every sandwich or hamburger to make sure my order is correct. Bottom line is, Sahir?, was extremely professional and comped two Albuquerque Chicken sandwiches gratis. That's not why I called, but it was a nice gesture. Any manager can have bumps training new staff, so stuff happens. He gets it. Well done. I'll continue coming here regularly. read more

I don't like writing negative reviews but this was bad. We ordered a pick 2 with broccoli cheese soup and a veggie sandwich and a small original. The veggie sandwich came out with only cheese tomato and black olive. That is literally one veggie. Missing cucumber, lettuce, and onion. The original came out with no veggies either. The bread was so dry and hard it was gross. Haven't had the soup yet but I'm hoping it's at least decent. What a waste of money, avoid at all cost. read more

This place is "ok". It's usually not very clean. It takes a long time to get the food, usually about 15-20 minutes. They have a tv in the lobby for entertainment. read more

Everytime we go here are sandwiches are perfect. They always put a good size amount of meat and it's always juicy and fresh, oh and the cookies are amazing. read more

Went by this afternoon,order one small sandwich waited in drive Thur for 20 min.Plus 5min just at window. I told girl at window this was slowest store .She agreed and said it is always like that. read more