Premier plumbing was quick to respond and fix my plumbing issues. Mike is a man of his word, any…read moreproblems that came up were addressed in a timely manner.

When I saw the 4.6 star review, I felt like this was a company I could take a chance on. Clearly I…read moreshould have came to Yelp, because the rating here reflects what I experienced. I have never had this high of a rating (4.6) let me down before. The 2 stars is only because the gentleman who finally came out today was so courteous and professional, otherwise this would have been a 1 star for sure. About 3 weeks I had a late evening plumbing situation. As it was after hours I needed someone who offered emergency services. I should have known when the gentleman said he was on his way and gave an estimated time and then came almost an hour after the estimate to terminate this experience then. But not liking to take chances with leaking water, I allowed the gentleman to proceed further, smell of alcohol on one of the two men that showed up and all. I mean hey, it was late, may have been winding down with a beer. Gentleman said he needed to cut a hole in the wall but don't worry, I'm going to get the area where I cut at all nice and neat for you before we wrap things up (that messed he made the first night is still there). The next day I called and was asking about the 2 gentleman that came to my house, because I found it a bit odd that one had on a company shirt and the other didn't. The person who answered the next day kept mentioning the main guy that I had been told was coming. I asked, "And Chris," and the gentleman seemed thrown off. To this day I don't truly know if this company has an apprentice named Chris working for them or not. Now comes the good part, I was told my part had to be ordered and the part would come in between the 10th and the 16th. I get it, things happen, what I don't get is that premier thinks it's ok not to proactively communicate with their customers. As a call should have come in to me the early evening of the 16th at the latest. No call. On the 17th I get a call that the part was delayed. Duh! I figured that much myself when no one showed up the 10th through the 16th. I was told on the 17th that the part should be there on the 18th. The entire business day went by and I didn't hear a word from premier. I ended up calling them after I got off work at 5pm. Was then told the new expected date was that Monday. Monday came and went and again no proactive follow up. I called them again on Tuesday morning and was told they'd give me a call as soon as they heard something. Again, I understand that many companies are at the mercy of other companies. And if that company delays it can cause delays with their timeline. What I do not understand is why this company did not follow up proactively during these delays. They put way too much work on me the customer. This is NOT acceptable customer service. Finally, today they come to place the part, only to tell me after placing the part that another leak was detected. I'm bewildered by the fact that a company that specializes in leak detection and plumbing, so they say, didn't have some type of device/test that could haved detected sooner that there was a bigger problem. Because what did I really wait all this time for you all to fix? Certainly not the full problem. To say I am disappointed is an understatement. And I made my review as lengthy as my wait for this poor customer service. Now if y'all will excuse me, let me go clean this mess that Mike left in my house, promising that he was going to tidy up and created a lil window so if ever needed again the plumbing would be easy to check. Premier, I truly hope that is someone's last name. It definitely wasn't the level of service I experienced. Please do better in the future for others. As for me, one and done. But kudos to the kind gentleman that came out today. He got you a star back.

I always like to give credit where it is deserved…read more My front bathroom toilet would drain VERY slowly. I assumed I would need the drain snaked. It was not an emergency since we have two bathrooms. My work and personal schedule was extr.mely busy this week. I called Drain Tactics, since I was put on the schedule. I was given a window for the service. I had also called several businesses to compare pricing. One was booked and it would have conflicted with my schedule. Another never answered. Another was over double the price. With another, the price STARTED at 3x the price and the guy said it would likely be 5x the price just to START. I was very pleased that I had called Drain Tactics. I was given a window for the techs to show up. John and Jay showed up early in the time frame that was given. Both are extremely friendly, polite and very professional. After some thorough investigation, the drain from the toilet to the main drain was clean. It was determined the culprit was something was stuck in the toilet. We had family visiting over the weekend and likely dropped something in the toilet. After a short time and the proper equipment, the toilet was cleared. John and Jay went out of their way to ensure ZERO damage occurred to ANY of our property. They checked other items to ensure there were no additional issues. Before leaving, they asked to ensure I was satisfied with the work. John and Jay both thanked me. GREAT PEOPLE, GREAT SERVICE, GREAT PRICING and GREAT WORK. You cannot ask for anything more. I STRONGLY recommend Drain Tactics.

Amazing service. Luis was super helpful over the phone troubleshooting with me…read more Next day visit from technician David who identified the issue with my water heater and had it replaced, flushed all of the pipes the very same day.

Sean is great. We had a drainage problem that needed to be diagnosed. One portion of our system…read moreworked while another did not. He responded right away and fixed our problem on a Sunday afternoon. His apprentice was bright and friendly. Sean fixed our problem! We are grateful and highly recommend his services.

I was very pleased with the prompt and professional service provided by Shawn at Patricks Services…read more I highly recommend them.

I have been working with Sam for over 20 years. I was so sorry to see him move from Connecticut to…read moreFlorida. He was a great asset to the Georgetown Woods Association. Whenever we had a problem at the Condo complex, we knew that he was only a phone call away. From broken Septic pumps to clogs in the main lines. It didn't matter if it was in the middle of the night or on the weekend. You can not ask for a more dedicated person to work with when you are having septic problems for yourself or a business. I have used him for both.

From the owner: We have the latest Specialty Equipment and with over 35 years experience, we can solve your problem…read moreright the first time, so you can get back to your life. Hydrojetting, Video pipe inspection, cast iron pipe descaling, pipe and tank locating, trenchless pipe repair and replacement, excavation and more

This guy has been so good to us. When we first moved into our house it was backing up. I had our…read moreseptic pumped and it was still backing up. The septic company that did the pumping for us recommended him and I'm so glad he did. He fixed the problem which was the drain field and worked with us on the price. Years later we had a different issue and again I called him, and he came out quickly and fixed the issue. I will be using him for any septic needs. Very reliable, honest and trustworthy.

awesome service from complete pro solutions Nelson colon and Nelson Lopez. they are honest and…read moreawesome plumbing services.

Exceptional service, from the first phone call with Lindsay to working with Robert (2.5 hours after…read moremy initial phone call!). Robert was courteous and professional, explained all the work to be done and completed it promptly. He went above and beyond our expectations. Highly recommend using them!!

Service was excellent. Again Made Chanel was professional but also very congenial. As far as I'm…read moreconcerned, I have definitely found the plumber for all my needs in the future

I needed an assessment of potential leaks in my kitchen and bathtub. Matt came out and was very…read morehelpful and patient in explaining potential issues, costs, and/or ways to DIY if I chose that route. Because there was no work to actually be done, the assessment and visit was free. Other plumbers will charge you $150 just to come take a look. Lumberjack Plumbing is fair, reasonable, competent and, also, local. Would recommend!

What a great referral! A double sink needed re-mounting, and drainage plumbing updated. He was…read morepunctual, polite, professional, and very personable. I would recommend Lumberjack Plumbing to anyone.