We had great results with this company and highly recommend them!…read moreDavid was polite and professional, fixing our badly clogged sink/garbage disposal quickly. He also made sure it was running properly before moving to our next project. He installed a bathtub/shower fixture, saving me hours of DIY time! J.W. Freeman Plumbing is affordable and efficient! I would definitely hire them again.

The plumber came during the scheduled time frame . He was courteous and efficient . He explained…read morethings to me without talking down to me. He cleaned up after himself. I have used this company before and will use them again. In general plumbers are expensive, but they are worth the price.

My AC unit went out, and it was a blistering 86° inside of my house. My kids and dog were not happy…read moreat all. I called Sunshine Services and spoke with Faith. I explained the situation to her, and she had technician Shane Nase come out to assess the issue almost immediately. Shane was here for about an hour and got me back up and running with AC. THANK YOU FROM THE BOTTOM OF MY HEART!!! Highly recommend Sunshine Services for your needs!

I have used this company multiple times for both water heater and electrical work, and I want to be…read moreclear that the technicians and plumbers themselves have always been great. Unfortunately, my most recent experience with the office has been incredibly frustrating. After work was completed, it took close to SIX weeks for the office to take the necessary next steps to get the city inspection completed--something that normally should take a few days. The biggest issue wasn't simply the delay; it was the complete lack of communication. I was never proactively informed about what was happening or why there was a delay. I had to repeatedly call to get updates, and the explanation was consistently some variation of "we need paperwork" or "things behind the scenes are challenging." When the LOC paperwork was finally submitted--roughly three weeks after I had signed it--we were able to get the inspection completed. Unfortunately, I'm now experiencing another issue. I have been trying to get an answer regarding the company covering the water pipes connecting my home to the meter, and I have essentially been ghosted. I have called at least five times in the past week and each time I'm told that "the manager will reach out" or "we're waiting for the supervisor." Still no resolution and no meaningful communication. What makes this especially disappointing is that I had great experiences with this company previously. The people actually doing the work have been excellent, which is why I have continued to use and recommend the company. But good technicians cannot make up for an office that fails to communicate, follow up, and take ownership of issues after the work is completed. I'm extremely disappointed by the level of incompetence and lack of communication from the office/management during this process. I expected much better from a company I had previously had positive experiences with. I would not recommend you use there services.

I contacted Jerry at Flo Right via text and requested an estimate for the installation of 1 kitchen…read moreand 3 bath faucets. I had the fixtures. His reply was, "Normally, that would be around $200 labor". He said he could have someone come over same morning. I agreed on the price and timing. Plumber and assistant arrive and begin working, 45 minutes into job Jerry texts me to clarify that it is $200 per hour. So, 45 minutes in I get hit with a bait and switch. Mid job I understand I am screwed. Turned out some valves and supply lines would need to be replaced. Home Depot price on these is $6.45 and $12.98. I got hit with a bill charging 35 and 45 respectively. $470 for parts that cost $110.06 and $537 for labor that was quoted at $200. After letting them know that I would be providing accurate reviews and supplying the information to the BBB, plumber came back with a $170 discount bringing the margin on parts down from 77% to 63%. Basically from obscene to slightly less obscene. Flo Right operation runs off bait and switch with margin on parts that is basically theft. My fault for not inquiring on the cost of parts. I am so accustomed to dealing with honest people that I didn't think of it. Live and learn. Learn from my mistake and steer clear of this operation

Everything went right Jerry is fantastic very helpful and reasonable. His team was also excellent…read more Would highly recommend him.

I am so happy to leave this review for quality plumbing of Gainesville. We had a situation where…read morethe waterline bringing the water into my new home was broken. Therefore, water had to be shut off Quality rose to the occasion and got a plumber out here within hours, and it is now fixed, Michael was awesome and the charge was very reasonable. Thank you Quality ! since I'm brand new to the area, you are now my new plumbing co! This service was orchestrated by Ms. Terri of Quality! Without her concern for my situation, none of this would've happened so yay for Miss Terri!

My parents have been using Quality Plumbing for years and they have always been helpful and fast…read moreresponding. On Tuesday, our water was not heating up and who likes to take cold showers? Not I! Of course were desperate to get Quality Plumbing out ASAP. My mom called them up and they came out yesterday before the scheduled time which surprised me. They informed us that our water temperature was being affected due to the thermostat being blown out. Our service provider worked on and it and resolved the matter within hours. Within minutes after he left, warm and scorching hot water was running, and things were back to normal. I am truly grateful for Quality Plumbing assisting us twice within the last few weeks as we were having some toilet/septic issues as well that they assisted with.

Scott is great. Very responsive and does a great job. Home Depot couldn't install our gas dryer and…read moreScott was at our house within an hour and did the job.

Bad attitude, out of touch, unprofessional and definitely not someone that I would do business with.read more

Michael has done a few jobs at my home and I will continue to utilize his services. 1st time my…read morehome had a MAJOR back up everything was backing up in my tub. he came out within a few hours ran a camera and found that my outgoing piping was corroded and backing things up. 2nd time hot water pipe burst I called him on a Saturday. he said he really needed a day off and that he would call me back he did just that and re-piped my home on a Sunday. Mike cares for his customers, has wonderful work ethics and wonderful prices. One thing he said to me that sticks out is he told me " I can't let you go for days without hot water" Thanks, Arnold D. Dorsey III

When my Sink and Tub was clogged I called 3 different plumbing companies and no one could figure…read moreout the problem. All 3 companies tried to unclog my sink and tub and it wouldn't drain it kept getting clogged again. After the last plumber tried 3 times to unclog my sink and tub and couldn't get it. I called ThaGermanGuy because I've heard so many great things about this Company and how the ThaGermanGuy could find out what's wrong and unclog any line. So I decided to call him and sure enough he was able to unclog my sink and tub coming to find out I needed my sewer line replaced because I had a big root growing into my connection. He replaced the line and my sink and tub was draining again. His prices are cheap. Way cheaper than the other companies. I HIGHLY RECOMMEND ThaGermanGuy. I will call no one else from now on except for him.

I asked ChatGPT for the best company suited to my particular problem and Johnson Bros was the…read morerecommendation. My criteria was honest, competent, and fair prices. I feared a complicated drainage diagnosis and possibly a very expensive repair. I had already worked myself into believing this might involve cameras, locating equipment, drainage plans, excavation, and who knows what else. Jeremy took one look at the situation and said, essentially, "Nope." The problem was simple, and so was the solution. He explained that the pop-up drain was doing what it was designed to do, but the excess water had found an easier path underground, which also explained a soft depression nearby (this was causing a lot of soil erosion on my neighbor's property). He then spent a great deal of time walking me through the remedy: where to dig, how deep and wide to make the area, how to use gravel and plants, and how to install deeper edging so the water would disperse properly instead of gushing toward my neighbor's property. I asked a lot of questions. Jeremy answered every one patiently, then went over the plan a second and third time because I wanted to make sure I understood. He physically mapped everything out so I could clearly understand what needed to be done. There was no attempt to sell me camera diagnostics, unnecessary cleaning, excavation, or an expensive drainage system. He charged only the $79 trip fee and nothing more. That kind of honesty is increasingly rare. Jeremy could have turned my anxiety into a padded invoice, but instead gave me a practical, inexpensive solution and made certain I understood it before he left. This is exactly the kind of company people hope they are calling. I felt so relieved that I was prompted to reciprocate his honesty by writing this review.

Their serviceman did a good job in his attempt to remove the original anode rod. It still would…read morenot release for him either. That removal was NOT going to happen. Apparently AO Smith assembler does not know what torque wrenches are for or he was being ugly and decided to make a few peoples lives miserable. Even though the problem is an AOSmith problem they say I might have to pay a small sum to get the exchange water heater. So I have to pay for delivery of the old unit back to Lowes, delivery of replacement to my home, and then pay for installation.....How's that for a 6 year warranty?

Used them prior but this time they quoted me 750.00 to put in a new bathroom shower faucet. The…read morereview isn't for the quality of working ,just let people know of the cost of repairs. We ended up fixing it ourselves for under 100 bucks. People that use inflation to justify there prices will no longer be seeing our business

Informed my warranty company my 50 year old water heater was custom made, when in fact it was made…read moreby AO smith. I was able to locate parts and fixed it for 40$ after he quoted over 2900.00 to replace a single water heater in one bathroom.

I had an outstanding experience with Scarborough Plumbing! From the very first call, their…read moresecretary was warm, professional and incredibly helpful-she made scheduling easy and kept us informed every step of the way. The plumber arrived on time, explained everything clearly and completed the job efficiently and neatly. It's such a relief to find a team that is both skilled and genuinely cares about their customers. I couldn't be happier with the service and will absolutely use them again. Highly recommend!!!

We needed our shower fixed and Mitchell came out and didn't mess around. He got to the source of…read morethe problem and advised us that we needed a part but it could take up to a month to get it. No problem. The previous goof, a "handyman" thought changing the shower head would solve the problem. I'm not a plumber and even I knew that would not work. He may have been "handy" with something but plumbing was not it. Anyhoo Michell returns a little over two weeks later with the magical part and fixes the problem in two minutes. He was friendly, explained what needed to be done, and didn't make a mess in the house. In short he was awesome! The price was certainly reasonable as well. Highly recommended!

I found damp carpet in my closet. I envisioned demo of slab, huge holes in the walls and a long…read moreexpensive process. I contacted Duck duck Rooter and they sent a wonderful technician asap. I really appreciate a SMART PROFESSIONAL TECHNICIAN. He checked the closet and the shower which was the probable cause. In less than 15 minutes he identified and CONFIRMED the cause!!!!! Then recommended how to proceed. It will not be a difficult repair and I felt reassured and relieved. Mike is now my favorite person!! Use this company, you will not regret your decision.

They were able to get me same day service for my septic system for a fair price. The technician…read morediagnosed another problem and I truly appreciated that!