This was the worse experience on a charter bus service ever. Our group rented two buses...the A/C was not functioning properly, the bus driver was unprofessional and rude, broken overhead compartments, several of the seats would not lean back and we were asked (by the bus driver) not to utilize the restroom on a six hour drive upstate unless it was a dire emergency because then there would be a foul smell in the bus. In additional, the rear part of the bus smelled like exhaust fumes.
For numerous years, I have used charter buses for work related functions that entailed long road trips for large groups. This was our first time using Southern Bus Lines and by far the most disappointing and frustrating experience. read more