Booked this tour a few weeks ago for a Saturday 2:30 tour. We had the bus to ourselves. Seats were…read morevery comfy. Bus was very nice and clean. Charles was great. We were lucky the weather worked out for us and got to open the sunroof.

Cool bus tour of Miami. Great tour concept with glass roof that fully slides open to give great…read moretour experience.

TLDR tips: The tour will be longer than you expect…read moreThey will upsell you on everything (do not buy VIP, book online) Expect to pay in cash before the tour Expect to be harassed for tips BE PUNCTUAL or be left behind This is NOT an ACCESSIBLE tour option Your tour depends completely upon your tour guide - no consistency We booked online last night for just the Miami city tour this morning - it was supposed to be $29 and to pay by card. I'm so glad we booked online because it seems like if you book in person they upsell you like crazy. I saw people with "VIP" stickers - VIP means nothing. At best dishonest and at worst, predatory. Once you book they tell you that you'll need to pay in person a half hour before your trip, which for us was 8:30. Once we paid, we were on the bus and moving AT 9 am, so make sure you are punctual. When we arrived to pay 8:30 am, the people at the counter were annoyed that we were there (we must have interrupted their social hour) and told us at their systems were down so we HAD to pay by cash. Ok, sure. It ended up being $65 instead of $58. Keep in mind that every driver and tour guide you have with this company will be aggressively nudging you for tips. The bus seats are very dirty and the stairs are narrow as heck. I saw this tour was advertised as completely accessible. This is not true. If you are a wheelchair user, do not book this tour. The ride wasn't very educational (you can learn more by Wikipedia), but it would have cost us more in car rental or Ubers to explore the city ourselves, so it gains one star for that. The tour guide was also pausing his "tour" to yell at every single person who looked to be a tourist that we were on a tour and they should join us. We were told this tour would be 2.5 hours with an hour lunch break. We were at the office at 8:30 to check in like they requested, and didn't get back to our starting point until 1:30 pm. The only way we could've gotten back earlier would've been to ditch the bus and get an uber or Lyft. At about 11 am, the driver and tour guide dropped us at a glorified bus station (fake turf, 2 toilets, 2 food trucks, a bar, and cornhole) for over an hour, after promising we'd be gone in a half hour and vaguely threatening us to be on time. We did not leave that bus station until 12:30. I called the main office twice to check where our bus was and if they were even still coming to pick us up. An hour and a half wait is insane especially when you expect a half hour. We also did not purchase a boat tour (thank god) so we had to wait on the bus as they tried to get more customers and stopped at every bus stop between the Marina and their office on Lincoln. We didn't get off the bus from 12:30-1:30, and were vaguely laughed at when we asked the ETA. IDK, we had some good points of this tour, but we were not expecting for a FIVE HOUR expedition where they tried to upsell us at every turn, and then treated us like nothing when we didn't pay more or didn't have extra cash to tip since we didn't know we had to pay in cash for the tickets. We lucked out by booking the 9 am otherwise our entire day would've been wasted by being held hostage by this tour company. We were lucky to have the rest of the day after we were finally dropped off at 1:30.

The driver has lived here 3 months and speaks no English. Shared it took him 7 years to get through…read morethe border. Dude who has scant knowledge of the area talked way too much. Then used an English translation app for all of us to listen to him. OMG. The English translation missed about 20% of what was said. When he wasn't pontificating about local celebrities he was talking on his phone. Additionally, he talked with his hands! One hand held his phone to his ear while the other gestured in the air. Neither hand held onto the steering wheel. Make it stop. His driving was scary in that he made unsafe lane changes and honked at vehicles that didn't go fast enough, were where he wanted to be, or, ???? To add insult to injury, despite having paid for this trip in advance, they wanted even more $. I was charged a $2 administrative fee when I checked in. I am so shocked to the degree the driver connived for tips. He stated he was paid quite poorly as a driver. All those thick gold chains on his wrists. I DO NOT RECOMMEND

Just to be aware, this company does have two websites but they use both ‍. we found a Groupon and…read morerented two atvs. I went on one with my son. We had a great time. The sun was so hot! Go before noon or later at night if you really want To enjoy Yourself. Kids can't go after 7pm. They provide you with cold water bottles and there's a vending machine if you want anything else. They sell masks and new goggles for $20, but we brought bandanas with us there. You can use their goggles and helmet. You will absolutely get dirty so don't wear anything u care about or don't want to lose. It was my first time doing this, we got a quick lesson and were off to the bumps in the road and mud. The track was through farm land. There's free parking as well

They sold us $70 airboat tickets. Once we got to the location, the people running the airboats said…read morethey no longer accept tickets from Xplor, they've had too many issues with them. Xplor continues to sell airboat tickets but we had to buy new ones anyways. They scam you for the airboat rides!

Wr booked our airport transfer with Holland America Line and disembarked this morning, May 9 at…read more8:30 am. The driver picked us up, loaded our baggage and off we go. So far so good. Then she started chatting with the passenger on the front seat and missed her exit to the airport. She had to reroute and it put 30 minutes into our schedule. Finally we got to the airport she dropped all of us off at the arrival level -- added additional time to our 30 minutes to go to departure level. The whole time she continued talking incessantly with the passenger, talking about her life: her daughter graduating, how she lived in Alaska, how Florida is full of stupid people, on and on .....I feel that she compromised our safety, and delayed our arrival.

Dale is attentive and helpful to the booking process. Everything was easy . And the drivers are a…read moreprofessional and on time. I can only give five stars but honestly if it were possible I would give 10. Definitely would recommend and definitely would use again!

Duck tours is a really cool place where you can jump on a moving vehicle and take a short…read moresightseeing trip that ends up in the water without you ever leaving the "ship". Pro Tip: I suggest going to Groupon and getting the Groupon either the city pass or the stand alone tour to save some money. Parking is nearby no cost.

This tour was amazing. Starts with a nice bus ride through Miami Beach, and then the bus transforms…read moreto a boat to give you a tour on the water of all the homes and yachts that are on the beach. This is definitely a tour you must do if it's your first time in Miami.

The Tour was great our Boat captain Ana was the best i have been on the tour in the past and by far…read morethis was the best Thank you Ana

Overall fun experience. I booked a tour through viator which included hotel pickup. The pickup was…read moreon time and the driver narrated some fun facts about the everglades on the short ride there. We visited on a Saturday so it was busy as expected. There is no shade on the grounds so much of the time was spent standing in the hot sun. Waiting to get into an airboat was a bit chaotic and tiresome. There were shade canopies along the queue but they were not deployed for some reason. Staff seemed a bit disorganized, groups were confused on where to go and given mixed directions from staff members. The experience on the boat was nice and we saw a variety of wildlife. The captain was knowledgeable and spotted alligators quickly. The gator show was fun but short. The host Paul was funny and engaging, the entire audience was captivated. All the staff we encountered were friendly and helpful. Our highlight was getting to hold a baby alligator and knowing that our money was going to one of the only no kill gator rescues!

Competitivo y muy profesional. te ayuda hasta el final de tu viaje , te ofrecen seguros para tu…read morevuelo y tu estancia .recomendado

Had a great time with a couple of my friends while on a diving trip to key largo, Kevin and his…read morecompany treated us like we were one of their own and really made us feel welcomed for our first trip. I will definitely be recommending them in the future when i travel back to Florida.

Had the best time on the Jungle Queen Riverboat for the jungle cruise. My family and I went this…read morepast week, and it was definitely a night to remember. The boat ride itself was so much fun, and once we arrived at the island with unlimited BBQ and the Polynesian show, the whole experience went from great to unforgettable. I definitely recommend it to anyone looking for a fun night out.

Did this with a group from my husband's work they set everything up. Left towards the evening so…read morewe were able to catch the sunset which was stunning. A two story boat the cruses to the Jungle island. Drinks on the boat while you can sit or walk around while enjoying the scenery. Beautiful waterfront homes and yachts big ones little one. While your cruising other people wave to you they have a little bit of music playing. I enjoyed standing in the front it was very enjoyable and just loved the sunset Florida has some of the most beautiful sunsets incredible. We arrived at the island and greeted with friendly people where all the entertainment began. We sat down and ate they brought the food bbq to the table brought is drinks during the dinner they had live music that followed outside fire dancers and hula dancing. Then you were able to walk around the island birds a few animals jungle vibe. Than back on the boat for a ride back. Food was chicken which was tender and tasty. Ribs that feel off the bone with extra bbq sauce. Corn bread coleslaw.

Think Twice Before Booking with Marvel Travel…read more Booked through Marvel Travel for a cruise and got zero guidance on required documents--my passport was expired and I had to solve the problem completely on my own, including flying to Puerto Rico to join the ship. Staff showed no real concern, the owner never followed up, and one employee (Jaylin) was dismissive and unprofessional. If issues come up, don't expect help--they'll happily take your payment, but you're on your own.

Our experience with Marvel Travel was not satisfactory on the announced Trip to St. Petersburg this…read morepast July 1 at all. Yes, we went to Tarpon Springs but not to St. Petersburg! The guide, the worst I have encountered so far whose name is Sol decided by majority, don't know when they voted not to go the last day to St. Petersburg but to Madeira Beach. Breach of itineratio. It should be clarified that Marvel Travel joins Gallo Travel to make this type of excursions. As those of Gallo Travel were more passengers than the ones from Marvel Travel it seems that they won in majority of vote, again, vointing without counting with us. Again, Sol is very unprofessional as a guide.... When we complained she told us that we could do it at the agency and when she said goodbye arriving at the destination of Miami she said it on the loudspeaker and all the other passengers knew that we had complained to her for not fulfilling the itinerary., The departure time to Miamia was scheduled at 4 pm, however we left at 2pm for Miami.... with some passengers who had enjoyed the beach, were drunk and continue dringing and bought more drinks inside the bus. loud singing (if you call that sing), drank, said bad words and even danced with the bus running ..... To top it off two days later we went to the agency to give our complaints, Marvel Travel. His agent, Mr. Arnaldo was on a quinceañera cruise... we were attended by his niece and a lady we had seen before, Geno if I remember correctly.... They called us to offer us an apology and we are still waiting for it. We decided to post this so that other people do not get harmed like us. Nuestra experiencia con Marvel Travel no fue satisfactoria en el anunciado viaje a San Petersburgo el pasado 1 de julio. Sí, fuimos a Marpon Springs pero no a San Petersburgo! El guía, pessima cuyo nombre es Sun decidió por mayoría (cuando votó?) no ir el último día a San Petersburgo sino a la playa de Madeira. Incumplimiento de itineratio. Cabe aclarar que Marvel Travel se une a Gallo Travel para realizar este tipo de excursiones. Como los de Gallo Travel fueron más parece que ganaron en mayoría de voto y convicción. Una vez más, Sol es muy poco profesional como guía.... Cuando nos quejamos nos dijo que podíamos hacerlo en la agencia y cuando se despidió llegando al destino de Miami lo dijo por el altavoz y todos los demás pasajeros supieron que nos habíamos quejado de que le habíamos quejado por no cumplir el itinerario., La estancia en el "destino fantasma a San Petersburgo fue hasta las 4 pm... sin embargo, salimos a las 2 pm para Miami.... Con algunos pasajeros que habían disfrutado de la playa, borrachos y dentro del autobús cantaron, bebieron, dijeron malas palabras e incluso bailaron con el autobús en marcha ... Para colmo, dos días después, fuimos a la agencia para dar nuestras quejas.... Viajes de Marvel. Su agente, el Sr. Arnaldo estaba en un crucero de quinceañera... nos atendieron su sobrina y una señora que habíamos visto antes, Geno si no recuerdo mal.... Nos llamaron para ofrecernos una disculpa y todavía la estamos esperando. Decidimos publicar esto para que otras personas no se vean perjudicadas como nosotros

We visited Shark Valley Visitor Center on Tue 1/3026. This entrance is about an hour drive directly…read morewest from Miami/Doral area via the Tamaimi Trail (Rt 41). This one of four Everglades visitor center entrances open every day 9am-5pm. Very informative visitir center. Exploring options include self directed hiking & biking. We chose the 2 hr. guided tour with a motorized, open-sided tram. Driver Carlos & guide Kelly were excellent. Adults $34, Seniors $26, Children (3-12) $18. Everyday, hourly 9am-4pm. Check website for the two seasons. This is the best way to get the most out of your visit. Learned much about the varied landscapes-swamps, hammocks, limestone formations. Many bird species, lots of alligators, saw one of two resident crocodiles, turtles, deer. Also a stop at an observation tower. This is a vast expanse, 2400 sq miles, that deserves more than one day. We followed this up with a trip on the partially paved Loop Road through the Miccosukee tribal lands & their visitor cultural center. Thank you to the staff. It was a great adventure. Nick & Liz, Albany, NY, USA

It's a pretty packed 2+ hours tram ride, there are many to see and explore in the shark valley…read moreentrance of Everglades National Park. Tram ride $34 per person. The tour guide provided lot of information about the park, we saw lots of gators but was a bit disappointed as we don't see many birds. The tram stopped at the tower for 20 minutes which is not enough time for me to venture the surrounding. I will suggest to follow by the bike rent after the tram ride to cover more places and have the leisure time to get around the park.