Do not buy from here! The owner is a reckless driver who is constantly taking stop signs, driving…read morepeople off the road and driving aggressively. The tours are a not worth it. All they want is your money and the owner is a narcissistic short rude guy who steals your money.

TLDR tips: The tour will be longer than you expect…read moreThey will upsell you on everything (do not buy VIP, book online) Expect to pay in cash before the tour Expect to be harassed for tips BE PUNCTUAL or be left behind This is NOT an ACCESSIBLE tour option Your tour depends completely upon your tour guide - no consistency We booked online last night for just the Miami city tour this morning - it was supposed to be $29 and to pay by card. I'm so glad we booked online because it seems like if you book in person they upsell you like crazy. I saw people with "VIP" stickers - VIP means nothing. At best dishonest and at worst, predatory. Once you book they tell you that you'll need to pay in person a half hour before your trip, which for us was 8:30. Once we paid, we were on the bus and moving AT 9 am, so make sure you are punctual. When we arrived to pay 8:30 am, the people at the counter were annoyed that we were there (we must have interrupted their social hour) and told us at their systems were down so we HAD to pay by cash. Ok, sure. It ended up being $65 instead of $58. Keep in mind that every driver and tour guide you have with this company will be aggressively nudging you for tips. The bus seats are very dirty and the stairs are narrow as heck. I saw this tour was advertised as completely accessible. This is not true. If you are a wheelchair user, do not book this tour. The ride wasn't very educational (you can learn more by Wikipedia), but it would have cost us more in car rental or Ubers to explore the city ourselves, so it gains one star for that. The tour guide was also pausing his "tour" to yell at every single person who looked to be a tourist that we were on a tour and they should join us. We were told this tour would be 2.5 hours with an hour lunch break. We were at the office at 8:30 to check in like they requested, and didn't get back to our starting point until 1:30 pm. The only way we could've gotten back earlier would've been to ditch the bus and get an uber or Lyft. At about 11 am, the driver and tour guide dropped us at a glorified bus station (fake turf, 2 toilets, 2 food trucks, a bar, and cornhole) for over an hour, after promising we'd be gone in a half hour and vaguely threatening us to be on time. We did not leave that bus station until 12:30. I called the main office twice to check where our bus was and if they were even still coming to pick us up. An hour and a half wait is insane especially when you expect a half hour. We also did not purchase a boat tour (thank god) so we had to wait on the bus as they tried to get more customers and stopped at every bus stop between the Marina and their office on Lincoln. We didn't get off the bus from 12:30-1:30, and were vaguely laughed at when we asked the ETA. IDK, we had some good points of this tour, but we were not expecting for a FIVE HOUR expedition where they tried to upsell us at every turn, and then treated us like nothing when we didn't pay more or didn't have extra cash to tip since we didn't know we had to pay in cash for the tickets. We lucked out by booking the 9 am otherwise our entire day would've been wasted by being held hostage by this tour company. We were lucky to have the rest of the day after we were finally dropped off at 1:30.

Just to be aware, this company does have two websites but they use both ‍. we found a Groupon and…read morerented two atvs. I went on one with my son. We had a great time. The sun was so hot! Go before noon or later at night if you really want To enjoy Yourself. Kids can't go after 7pm. They provide you with cold water bottles and there's a vending machine if you want anything else. They sell masks and new goggles for $20, but we brought bandanas with us there. You can use their goggles and helmet. You will absolutely get dirty so don't wear anything u care about or don't want to lose. It was my first time doing this, we got a quick lesson and were off to the bumps in the road and mud. The track was through farm land. There's free parking as well

I booked the ATV & Jet Ski Combo Tour with Xplor Miami on 7/12/26, and while the ATV portion was…read morefun, the overall experience was extremely frustrating due to poor communication and unprofessional customer service. The biggest issue started with the lack of instructions. The confirmation only provided the ATV location, so that's where we went. Upon arrival, we learned that the ATVs and jet skis operate from two different locations and that we were actually supposed to do the jet skis first. This was never communicated to us. Thankfully, the ATV staff accommodated us, and we ended up having a great time on that portion of the tour. After the ATV ride, we were given a time and location for the jet skis. We drove there and waited, only to find that nobody was there. When I called, Monica informed me that there was a problem with the boat and that the jet ski excursion had been canceled. I immediately requested a refund for the canceled portion of the tour. Monica told me she could not process it because the finance team was gone for the day and that it would be handled on Monday, 7/13. I asked for contact information for the finance team and was refused. I then asked for an email or any written confirmation stating that the jet ski tour had been canceled on their end and that a refund would be processed. That request was also refused. Instead, I was told I would receive an email once the refund was submitted. What made the situation worse was Monica's attitude. She was rude, dismissive, and short with me when I expressed concern about having no written documentation of the cancellation or refund process. Given her unwillingness to provide any confirmation, I felt compelled to record the call in case I eventually needed to pursue the matter through small claims court. As of 7/22/26, I still have not received my refund, nor have I received the email I was promised. Mistakes and cancellations happen, but a company's response afterward matters. Unfortunately, the poor communication, lack of accountability, and failure to follow through have left me very disappointed with this experience. I cannot recommend this company based on the way this situation was handled.

Wr booked our airport transfer with Holland America Line and disembarked this morning, May 9 at…read more8:30 am. The driver picked us up, loaded our baggage and off we go. So far so good. Then she started chatting with the passenger on the front seat and missed her exit to the airport. She had to reroute and it put 30 minutes into our schedule. Finally we got to the airport she dropped all of us off at the arrival level -- added additional time to our 30 minutes to go to departure level. The whole time she continued talking incessantly with the passenger, talking about her life: her daughter graduating, how she lived in Alaska, how Florida is full of stupid people, on and on .....I feel that she compromised our safety, and delayed our arrival.

Dale is attentive and helpful to the booking process. Everything was easy . And the drivers are a…read moreprofessional and on time. I can only give five stars but honestly if it were possible I would give 10. Definitely would recommend and definitely would use again!

Short Wait Time 5/5 Ticket Price 5/5…read moreFriendly Staff 5/5 Atmosphere 5/5 Service 5/5 Honestly I love this tour!!! Whenever I come to Miami I always do this tour. It changes up slightly which keeps me entertained. It's a fun time, great atmosphere and just something that puts me in a great mood!

Duck tours is a really cool place where you can jump on a moving vehicle and take a short…read moresightseeing trip that ends up in the water without you ever leaving the "ship". Pro Tip: I suggest going to Groupon and getting the Groupon either the city pass or the stand alone tour to save some money. Parking is nearby no cost.

I have never laughed so hard it was truly a joyous experience! I saw so many gators it was…read moreincredible the staff and everyone there was so warm and kind truly a one of a kind experience :)

I did the Animal Encounter with my family and had Ethan as our presenter. He was awesome! Very…read moreknowledgeable and thorough in his explanation of each of the animals. The rest of the staff with whom I interacted was good too! The reason I am giving this review 4 stars instead of 5 is there were certain employees in the gift shop who left a little to be desired. They seemed as if they didn't really want to be there. Could have caught them on a bad day, but I noticed a difference between those few and the rest of the staff around the premisis.

Competitivo y muy profesional. te ayuda hasta el final de tu viaje , te ofrecen seguros para tu…read morevuelo y tu estancia .recomendado

Had a great time with a couple of my friends while on a diving trip to key largo, Kevin and his…read morecompany treated us like we were one of their own and really made us feel welcomed for our first trip. I will definitely be recommending them in the future when i travel back to Florida.

Did this with a group from my husband's work they set everything up. Left towards the evening so…read morewe were able to catch the sunset which was stunning. A two story boat the cruses to the Jungle island. Drinks on the boat while you can sit or walk around while enjoying the scenery. Beautiful waterfront homes and yachts big ones little one. While your cruising other people wave to you they have a little bit of music playing. I enjoyed standing in the front it was very enjoyable and just loved the sunset Florida has some of the most beautiful sunsets incredible. We arrived at the island and greeted with friendly people where all the entertainment began. We sat down and ate they brought the food bbq to the table brought is drinks during the dinner they had live music that followed outside fire dancers and hula dancing. Then you were able to walk around the island birds a few animals jungle vibe. Than back on the boat for a ride back. Food was chicken which was tender and tasty. Ribs that feel off the bone with extra bbq sauce. Corn bread coleslaw.

Great way to spend 90 minutes. Cost was reasonable. Boat left exactly at departure time…read more Sights were interesting although most of the trip was taken up with view of famous people's homes. This was expected though since most of these types of boat rides are similar in that respect. One interesting highlight was the trip into Port Canaveral to see some of the cruise ships in port. The tour guide/docent named Mason kept us engaged throughout the trip with his knowledge and an occasional one-liner. All in all a very pleasant afternoon. Highly recommended

Think Twice Before Booking with Marvel Travel…read more Booked through Marvel Travel for a cruise and got zero guidance on required documents--my passport was expired and I had to solve the problem completely on my own, including flying to Puerto Rico to join the ship. Staff showed no real concern, the owner never followed up, and one employee (Jaylin) was dismissive and unprofessional. If issues come up, don't expect help--they'll happily take your payment, but you're on your own.

Our experience with Marvel Travel was not satisfactory on the announced Trip to St. Petersburg this…read morepast July 1 at all. Yes, we went to Tarpon Springs but not to St. Petersburg! The guide, the worst I have encountered so far whose name is Sol decided by majority, don't know when they voted not to go the last day to St. Petersburg but to Madeira Beach. Breach of itineratio. It should be clarified that Marvel Travel joins Gallo Travel to make this type of excursions. As those of Gallo Travel were more passengers than the ones from Marvel Travel it seems that they won in majority of vote, again, vointing without counting with us. Again, Sol is very unprofessional as a guide.... When we complained she told us that we could do it at the agency and when she said goodbye arriving at the destination of Miami she said it on the loudspeaker and all the other passengers knew that we had complained to her for not fulfilling the itinerary., The departure time to Miamia was scheduled at 4 pm, however we left at 2pm for Miami.... with some passengers who had enjoyed the beach, were drunk and continue dringing and bought more drinks inside the bus. loud singing (if you call that sing), drank, said bad words and even danced with the bus running ..... To top it off two days later we went to the agency to give our complaints, Marvel Travel. His agent, Mr. Arnaldo was on a quinceañera cruise... we were attended by his niece and a lady we had seen before, Geno if I remember correctly.... They called us to offer us an apology and we are still waiting for it. We decided to post this so that other people do not get harmed like us. Nuestra experiencia con Marvel Travel no fue satisfactoria en el anunciado viaje a San Petersburgo el pasado 1 de julio. Sí, fuimos a Marpon Springs pero no a San Petersburgo! El guía, pessima cuyo nombre es Sun decidió por mayoría (cuando votó?) no ir el último día a San Petersburgo sino a la playa de Madeira. Incumplimiento de itineratio. Cabe aclarar que Marvel Travel se une a Gallo Travel para realizar este tipo de excursiones. Como los de Gallo Travel fueron más parece que ganaron en mayoría de voto y convicción. Una vez más, Sol es muy poco profesional como guía.... Cuando nos quejamos nos dijo que podíamos hacerlo en la agencia y cuando se despidió llegando al destino de Miami lo dijo por el altavoz y todos los demás pasajeros supieron que nos habíamos quejado de que le habíamos quejado por no cumplir el itinerario., La estancia en el "destino fantasma a San Petersburgo fue hasta las 4 pm... sin embargo, salimos a las 2 pm para Miami.... Con algunos pasajeros que habían disfrutado de la playa, borrachos y dentro del autobús cantaron, bebieron, dijeron malas palabras e incluso bailaron con el autobús en marcha ... Para colmo, dos días después, fuimos a la agencia para dar nuestras quejas.... Viajes de Marvel. Su agente, el Sr. Arnaldo estaba en un crucero de quinceañera... nos atendieron su sobrina y una señora que habíamos visto antes, Geno si no recuerdo mal.... Nos llamaron para ofrecernos una disculpa y todavía la estamos esperando. Decidimos publicar esto para que otras personas no se vean perjudicadas como nosotros