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BlackRide

3.8 (24 reviews)
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Services - BlackRide

Limos

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Booked them for my parents 50th anniversary trip. Then tried emailing them with some general questions about arrival and never got a respond. Called them after a week to be questioned ok what email address I used (umm the one on your website, check your junk mail maybe?), to then confirm it would be a set hourly rate for any changes. On the return trip, I tracked it and it was 3 hours total, they charged my card for 4 hours 4 days prior to the trip? Never informed me, I contacted them, and they said it was a 4 hour min, upon which I told them to check the email Chain where they told me it was a TWO hour minimum. I even then asked for a refund of $100 with the remaining $30 going towards an additional tip for the driver on top of the original tip. Then, instead of apologizing or even acknowledging the mistake, they said it was a 4 hour trip and I replied that it was 3 hours. Their response: "Not true Sarika, Not sure what is the purpose of this.. Attached is the screenshot of Passenger on Board and Drop off Time. We never had similar issue that you are trying to do now. ". Like I was trying to cheat them! At this point I'm a "hold my earrings" kind of pissed bc kind of shitty customer service is this? Then I reply back saying I have a text message from my mom with timestamps top of when she got picked up and dropped to the airport, def showing 3 hours. But at this point keep tor extra money and enjoy the bad press bc this was the most ridiculous customer service I've ever seen. I'm not dying for $100 but I hope you enjoy the review!!

Sprinter Limo

I booked BlackRide as a surprise for my fiancé's bach weekend in Miami. The sprinter limo was a hit with the 14-person crew! Cool lighting, very spacious, 5-star driver (Marlon) and just the vibe we were going for. The BlackRide team was also very responsive in the days leading up the event. Best part: I didn't even need to be there!

Customer Support 24/7 number that went right to voicemail.

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22 hours ago

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20 hours ago

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2 months ago

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2 months ago

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8 months ago

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10 months ago

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4 months ago

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8 months ago

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3 months ago

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4 months ago

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7 months ago

I had very good driver we made it from the hotel to the cruise ship in recorder time and we had alot of luggage.

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4 months ago

Quote was very reasonable. Communication excellent and responsive. Driver got in touch right away and was very accessible!!

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4 months ago

Cars always came on time and there service was excellent was excellent from both the office and the drivers

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11 months ago

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10 months ago

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1 year ago

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1 year ago

Communication was great, pickup at the port was quick. Vehicle was very clean and the transport to the airport went great.

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1 year ago

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1 year ago

Punctual driver. The car was nice and clean. had a great time. I will definitely use the service.

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6 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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Review Highlights - BlackRide

Got us to Royal Caribbean and made a return after we discovered I had left my backpack on the bus.

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BlackRide - limos - Updated May 2026

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