I have not one bad thing to say about Guillermo. He's very responsive and gave me an excellent…read moreprice for my 3 hour tour, PLUS the return trip to the airport. My family took a cruise out of Miami and our flight arrived at 7:00 am. Guillermo greeted us at the baggage claim and we felt like VIP. We needed to kill time and Guillermo took us around the city and even stopped at Little Havana for coffee. Picking up at the cruise terminal was tricky because every car was a black SUV. He spotted us and got us to the airport with plenty of time to spare. No complaints!

Used this car service during my stay in key largo to get to the full moon party and dinner…read more I had ordered a lincoln sedan and got hooked up with this super nice black SUV with the best driver ever, Guillermo. Guillermo was the sweetest gentleman ever, opening all our doors, providing cold fiji water, phone chargers, video, and plug in so we could choose the music. He drove super safe, was early to arrive and always a gentleman. We used this service for 5 hours and I have to say, I would use Guillermo everytime. This service was quick to respond, sent plenty of confirmation emails, and the company had people answering the phones anytime I called. Trust me and definitely use this company. Also, request Guillermo. You won't be disappointed.

Our driver was prompt, considerate and courteous. Highly recommended. Josue met us at the airport…read morebaggage claim and helped with our luggage. His driving was very professional and safe. Absolutely no complaints.

Lenin, the owner is on top of things. They have a beautiful fleet. You can see their cars…read moreeverywhere which means they are busy and are doing a great job.

Our driver Moe was exceptional. Communication from the company regarding our reservation as well…read moreas from Moe coordinating our pick up and drop off was perfect. The car was pristine and smelled very nice. Moe's driving skills were impressive. He was professional and friendly. Our ride was efficient and very smooth. We felt comfortable and safe. We will absolutely be using this car service again.

Larry's private limousine service is fantastic! From management to the staff to the drivers to THE…read morespotless cars, whether you need a limousine, a suburban Volvo, whatever they have it, reasonably priced, always on time, they're great. I highly recommend. They can drive you to Miami to all the airports.What's or to georgia!

Michael is the best. Clean car, friendly, and punctual. Will use services again. Thank you!read more

Last weekend we visited Miami for a trip with a few coworkers. We scheduled four different trips…read morewith Driven Miami, and every single one of the interactions was outstanding!! The vehicles were all late model, in near new condition, clean, and exactly as described. The drivers were all on time (or early) and extremely friendly. We travel several times a year for work, and I can say without a doubt that Driven Miami is at the top of their game. I would highly recommend this company to anybody visiting the Miami area.

WOW! First off, the CUSTOMER SERVICE is top notch! Let me tell, you want to request Gabriel or…read moreKelly every time. Kelly pulled up to our school 15 minutes early and came inside to let us know he was here and ready to take the kids to their field trip. We entered his clean bus and he had stocked the cooler of cold water for us. WOW!!!!! He was timely, so friendly, and very accommodating. We'll use A Family Limo every time!! Jordan and Justin run a great business with amazing staff.

I don't typically write negative reviews. In fact, I make it a point to recognize businesses that…read morego above and beyond because I believe great service deserves to be celebrated. Unfortunately, this is one experience I cannot stay silent about. Our group recently spent over $8,000 to charter a bus for what should have been a memorable trip. Instead, it turned into one of the most disappointing customer service experiences I've ever had. From the moment we boarded, it was obvious the bus had not been properly cleaned. The floors were filthy, but even worse, the waste tank from the previous trip had never been emptied. Imagine being trapped on a bus for more than seven hours with the overwhelming smell of someone else's sewage. It was nauseating, embarrassing, and completely unacceptable. Instead of immediately correcting the problem, we were forced to spend our own money on air fresheners and cleaning products just to make the ride somewhat bearable. The driver showed little urgency because he wasn't sitting in the back where the smell was the strongest. It wasn't until passengers refused to get back on the bus that the owner finally instructed the driver to empty the waste tank. We hoped that would be the end of it. It wasn't. On the return trip, while driving through heavy rain, the roof began leaking onto passengers and their belongings. When the owner was contacted, rather than expressing concern, he claimed he reviewed the bus cameras and "didn't see" any leak. It's hard to understand how a camera could dismiss what an entire bus full of passengers witnessed firsthand. After spending thousands of dollars, we were left with a dirty bus, unbearable odors, a leaking roof, damaged belongings, and a level of customer service that made us feel like our concerns simply didn't matter. The only resolution offered? A discount on a future trip. Respectfully, no thank you. A company earns trust by how it responds when something goes wrong. In this case, there was no accountability, no genuine apology, and no meaningful effort to make things right. My advice to anyone considering this company is simple: be cautious. Businesses that require full payment upfront should still be held accountable for delivering the quality and professionalism they promised. Once they have your money, you shouldn't have to fight to receive the service you already paid for. I sincerely hope this review encourages the company to improve its standards so that no other family, school, or organization has to endure the experience we did.

They were fantastic, especially with a big delay on our return flight…read more They were there on time to meet us.

I work with a lot of transportation companies, and I throughly enjoyed working with Emerald! They…read moreare a standout. The owner Jane, is very thoughtful and wants to make sure everything is organized properly and willing to make adjustments if needed. She was an absolute pleasure. The Drivers, Mario, Matthew and Rachelle were wonderful and great to work with. I really enjoyed them. Jane has a nice team and she runs a wonderful business. Do not hesitate to use them for your upcoming trips!

I confirmed a car to meet 3 women plus bags and a walker and they were a no show! Not a good way to…read moredo business!

It was our first time hiring a private car because we usually just grab an Uber from the Miami…read moreairport but this time, we flew into Fort Lauderdale airport and decided to try it out. I requested a few quotes from the airport to Bal Harbor and although this company was not the lowest price quoted, Eric was the most prompt to respond and answered all my questions which put me at ease. I appreciate how communicative he was and how easy the process was to set up. The inbound pickup at the airport was on time, the driver was courteous and professional and texted me his status and he knew the area really well and the SUV was a newer model and clean. Initially, I was just going to grab an Uber back to the airport at the end of our trip since it's cheaper, but the private driver, setup and ease of working with Eric was so professional, it made me book the return too. It was pleasant not to have to worry about the driver arriving on time to pick us up from the hotel. I'll definitely use this company on my next trip to southern Florida.

Called Rene's for a last-minute pick up. Sent a text while on the plane via yelp got a quick…read moreresponse from owner (Steylin) who was super helpful! Sent to several companies and others asked information I had already shared in request. I was able to pay with Venmo, but they take all forms of payment. Again, I can't say enough for them being able to pick up our group of eight with a 35 minute notice in an incredibly clean call her with extremely professional service. Driver Antonio was professional and customer oriented! Loaded out bags and safely took us to our hotel destination. I can't say enough about the wonderful and efficient service! Again the van we got was a 14 passenger sprinter. The price was excellent and the service was phenomenal. I would not hesitate to use them again! And will book to go to the airport on our return.

Rene Transportation provided a great experience. Rene picked up my older parents at the airport,…read morehelped them with their luggage, and made them feel comfortable and well taken care of. He was professional, kind, and very reliable. I really appreciated the care and attention he showed--highly recommend.