Wr booked our airport transfer with Holland America Line and disembarked this morning, May 9 at…read more8:30 am. The driver picked us up, loaded our baggage and off we go. So far so good. Then she started chatting with the passenger on the front seat and missed her exit to the airport. She had to reroute and it put 30 minutes into our schedule. Finally we got to the airport she dropped all of us off at the arrival level -- added additional time to our 30 minutes to go to departure level. The whole time she continued talking incessantly with the passenger, talking about her life: her daughter graduating, how she lived in Alaska, how Florida is full of stupid people, on and on .....I feel that she compromised our safety, and delayed our arrival.

Dale is attentive and helpful to the booking process. Everything was easy . And the drivers are a…read moreprofessional and on time. I can only give five stars but honestly if it were possible I would give 10. Definitely would recommend and definitely would use again!

Best part of my bachelorette weekend was renting this party bus! Our driver, Robert, was amazing…read more He was sweet, funny, and professional. We had the best time driving around, dancing, and spinning around on the poles in the bus. I wish I lived in FL and could rent this bus every weekend!! Can't recommend them enough

I recently rented out this party bus for my significant others surprise birthday party and it was…read moreamazing. First off, Deborah the owner was very kind over the phone and made everything very clear. The process to rent the bus was super easy to do. Our driver Jeff was right on time to pick us up and was very attentive to any request for specific stops. Everyone on the bus had such a great time. This was an experience I would love to repeat. We rented the bus for 3 hours and it was perfect. On the bus it was about 16 of us and we fit just fine. The bus was also equipped with ice, cups and water. Thank you for the service!

Thieves. I bought a ticket for $97 and needed to change my dates. Refused to give my money back…read more Customer service was extremely rude and there was a long wait to talk to someone. When I emailed them they just ignored me. Will never use Greyhound! They don't care about new customers. Now I'm wasting my time and getting my money thru the bank. I don't support criminals.

This is a surprisingly compact station considering it's importance, with waiting area high-density…read moreseating ringed by vending machines. Small restaurant and convenience store within gas station at the corner will feed travelers well. Cabs usually outside, and food truck appears around lunch time to feed cab drivers and adjoining car rental businesses. Huge bus and private car parking lot along NW 28th Street in rear, offering long bench seats along walls for travelers. Gracious pleasant Hispanic lady on ticket counter has been there for years, as has the manager. Half a block from two bus lines on LeJeune Road, which borders the airport. Planes taking off overhead all day. Airport Metrobus/Metrorail station six blocks away. Panhandling drifters telling stories fairly common, yet patrol cars even more common so generally safe.

we had large groups, going to a sporting event and need a transportation, but Go was able to…read moreprovide us with a coach that was perfect for our knees. The ride was smooth. The driver even helped us with never getting in the traffic. It was a great option for our group and we would definitely use them again

we use Gogo charter for our company and you conference an entire experience with single as the bus…read morearrived on time was comfortable, and the driver was very professional. We definitely be using them again for future events.

We have been doing business with this company for several years. This family-owned and operated…read moreschool transportation business is organized, efficient, and an absolute joy to work with! It is easy to communicate with them (They are bilingual) and calls are returned promptly. Rates are reasonable and the buses are clean and safe. I only wish that they would expand operations to encompass a larger service area! We will miss Victor and Elvia when the last kid hits high school!

All college families offer this transportation as a valid and inexpensive choice against…read moreBrightline, and your better not to choose Red Coach altogether. Bus was late to an unscript (Shell Gas Sign) on Turnpike in Pompano. Bus was late about 30 minutes which seemed related to previous stop in airport FT Laud. Son's trip was to arrive at UCF at 9pm, it was after 1030pm. That's over 4 hours on bus without stretching feet and movement off bus ! Bus had seating issues in West Palm and sounded like overbooking. Out sons neighbor on bus was grossly oversized for his window seat in economy. (Buy correct seat size for all comfort) The gentlemen also vaped the entire route which should not happen in enclosed areas. No room to stretch out even in aisle seat to rest. One and done .... This is like herding cattle versus a luxury bus experience. Don't believe the hype. One star is better than deserved. Take Brightline and Uber to campus.

6/14/26 6:220pm bus from orlando to FLL. Bus reported late but then left early & before all…read moreticketed holders were on board. Bus driver was rude to pasengers and arguing loudly in Spanish for the last 1/2 of the drive ON HIS PHONE while driving. Dropped the passengers off at the wrong location at FLL Airport. Airport security staff told him he could not park where he parked (Level 1 Terminal 1 departures), he ignored them and said "I am only dropping off 2 passengers" and when over 10 people got off and had to retreive luggage from under the bus which blocked the flow of traffic at the airport. Anyone waiting at the proper location was not picked up!!! Opperated by a 3rd party bus provider. Flagrant disregard for traffic rules, airport rules, customer service rules. Wild and unpleasant experience. ZERO Stars!

If you want to get around Miami and save money on ride shares and taxis this is the way to go…read more With that being said only book this if you have most of the day to devote to the experience. Traffic in Miami can be busy and something a few miles away could take 20 minutes to travel to so choose your stops wisely. We started the trip at the bayside shopping area. The salesman explained each stop so we had a plan before getting on the bus. The buses were packed and we had to sit downstairs with no air conditioning to go to the first stop. Luckily it only took about 10 minutes. We got off by the beach and enjoyed walking along the boardwalk then spending a half hour on the beach before finishing our walk to the second stop. They say the buses come every 30 minutes and we always seemed to wait 15 or 20 minutes before the bus came. Stops were easy to find with little red signs. We then took the bus to little Havana and enjoyed lunch there. It was fun to drive by the other locations but with the timing we did not have enough time to get off and explore to be in the right area around lunch. They give you headsets that let you listen to facts and information about Miami. Overall the experience is what you make it.

August 12,2026. Miami bus tour…read more Vis broke down I. The side of the road on a hot summer day. Replacement did not come in a timely manner. To avoid heatstroke I took ride share back to my hotel. Still waiting for a refund. Help.

I don't typically write negative reviews. In fact, I make it a point to recognize businesses that…read morego above and beyond because I believe great service deserves to be celebrated. Unfortunately, this is one experience I cannot stay silent about. Our group recently spent over $8,000 to charter a bus for what should have been a memorable trip. Instead, it turned into one of the most disappointing customer service experiences I've ever had. From the moment we boarded, it was obvious the bus had not been properly cleaned. The floors were filthy, but even worse, the waste tank from the previous trip had never been emptied. Imagine being trapped on a bus for more than seven hours with the overwhelming smell of someone else's sewage. It was nauseating, embarrassing, and completely unacceptable. Instead of immediately correcting the problem, we were forced to spend our own money on air fresheners and cleaning products just to make the ride somewhat bearable. The driver showed little urgency because he wasn't sitting in the back where the smell was the strongest. It wasn't until passengers refused to get back on the bus that the owner finally instructed the driver to empty the waste tank. We hoped that would be the end of it. It wasn't. On the return trip, while driving through heavy rain, the roof began leaking onto passengers and their belongings. When the owner was contacted, rather than expressing concern, he claimed he reviewed the bus cameras and "didn't see" any leak. It's hard to understand how a camera could dismiss what an entire bus full of passengers witnessed firsthand. After spending thousands of dollars, we were left with a dirty bus, unbearable odors, a leaking roof, damaged belongings, and a level of customer service that made us feel like our concerns simply didn't matter. The only resolution offered? A discount on a future trip. Respectfully, no thank you. A company earns trust by how it responds when something goes wrong. In this case, there was no accountability, no genuine apology, and no meaningful effort to make things right. My advice to anyone considering this company is simple: be cautious. Businesses that require full payment upfront should still be held accountable for delivering the quality and professionalism they promised. Once they have your money, you shouldn't have to fight to receive the service you already paid for. I sincerely hope this review encourages the company to improve its standards so that no other family, school, or organization has to endure the experience we did.

We were forced to ride on a bus filled with the overwhelming odor of urine and feces, creating an…read moreunhealthy and unacceptable environment for children, troop leaders, and parents. We chartered this company to transport two Girl Scout troops on a 7-8 hour trip, and unfortunately our experience was extremely disappointing. From the moment we boarded, there was an unpleasant odor on the bus. By our first stop, the smell had become overwhelming. The bus was filled with the odor of urine and feces, even though no one from our group had used the onboard restroom. The smell became so bad that passengers could not comfortably sit in the back of the bus. In an effort to make the trip bearable, we purchased bleach and air freshener ourselves. Troop leaders repeatedly sprayed disinfectant and air freshener before the children boarded. We also asked the driver to have the restroom emptied and cleaned, and parents even provided locations where the restroom could be serviced. The issue persisted throughout much of the trip. What was most disappointing was the response from the owner when we raised our concerns. We were told that the company was "a bus service, not a cleaning service." Cleanliness and sanitation should be a basic expectation when transporting passengers--especially children. Based on our experience, I would strongly recommend inspecting any bus thoroughly before departure. No group should have to endure hours of travel in those conditions. This version keeps the focus on documented facts, which tends to carry more weight with potential customers and is less likely to be challenged by the company.

We just did this bus this weekend let me you it was a blast!!!…read more I wouldve given it 5 stars but the communication was a but off at first when we would ask questions- were told its a small business so I understand Our party had 21 ppl it was $50 pp and u can pay tip after- u do have to give a deposit but it will be returned about a week after you complete your reservation We were told to provide the music and a dj will bring his own and use yours as well- ours was DJ Junior he was awesome and super nice and def played everything we wanted They stop twice for bathroom breaks No food on board BYOB and ice and no glass Super spacious and AC!! And such a great retro look They were late picking us up BUT they also waited for one of our guest which was late so were even lol Our pick up stop was city place doral heads up uber there because the parking was horrible hence why some ppl got there late They go around coconut grove but it was soo fun we didnt even notice lol It was truly an amazing experience and i def recommend! Wear comfortable clothes and get ready to danceee

Charge $40 per person regardless of how many people! We were a large party and had a issue with…read moretotal money given and they wanted to charge the birthday boy that reserved $200 more saying they "were short". Had to count money over 4 times to confirm we had given right amount. Make sure correct money was given. Driver was on his phone sometimes while driving, which made me feel a little uncomfortable but other than that, he was nice. Bring your own drinks.