I went to three big hardware retailers and they could not help me. After I complained one of the…read moreHome Depot employees specifically said to stop wasting time and go to Home Hardware on Krome. I did, and I was very impressed by the store, the products available, and the customer service. This is a legitimate old school hardware shop with employees that have a wealth of knowledge and experience. You'd expect higher prices than sag Lowe's, but this isn't the case. I found hard to find items for half the price of what they would have been at a large chain. Very friendly. Very knowledgeable. An absolute pleasure to visit.

A review for this place is really unnecessary. For many many many years this place has helped me to…read moredo many things. They are very knowledgeable and nothing! Like Home Depot.

Needed a new tension shower bar. Was greeted immediately on entrance, and was directed to the aisle…read morefor shower rods. The two sales agents there were very friendly, commented on my Nicklaus Children's Hospital T-shirt, and we had a friendly conversation while I selected a shower rod. The staff at the check-out helped me set up an Ace Hardware account so I can take advantage of future deals and discounts. I've been patronizing various South Miami Ace Hardware locations since 1973. I definitely recommend this one. If you need basic tools, home goods, hardware, and DIY Supplies, shop Ace versus Home Depot. Use Home Depot for major construction projects, industrial tools, and appliances.

Everything!!! I got everything I was looking for, the people…read morewere great and helpful, that's all I needed.

Great place and staff. Unfortunately, the property was sold and rent raised so the team decided to…read moreretire a year or two early. Have a happy retirement!

I have been going there for over 25 years. I have always had very positive experience with them,…read morefeels like a family. 99.9 of the time they have anything I need,. They greet me with respect even with my hearing loss (deaf) they make an effort to communicate with me. Every staff knows my name, they always helping everyone.You will always get help you even little tiny things they usually have it. I called it helpful place. Always happy to see people. From my experience he knows many repeat customers and always get the help even well known plumbers come to get many different kinds of pipes. Think about it if you go to a very large hardware will take you over 30 minutes to find something, in that location maybe less than 10 minutes PLUS additional help. I love going there almost like a family. Very good people.

Amazing staff very helpful. They know everything about fixing things and have a wonderful staff to…read morehelp you with any project.

Great store and location. They are obviously not a Home Depot based on size but I would say I find…read morewhat I need 95% of the time and the staff are very helpful.

I was at this location about a week ago to buy a deadbolt lock. A manager named Fernando quickly…read morehad came to me and purposely bumped into me and gave me an attitude about me looking for what I needed. I ended up finding the deadbolt and I asked the disrespectful manager if they had any traegor pellets since I had bought some about a week ago, he responded to me with a very disrespectful loud attitude. I decided to leave the store before I escalated the situation. This manager needs to be fired or highly reprimanded!!

I always go here instead of Home Depot because the staff are SUPER NICE and HELPFUL. As soon as you…read morewalk through the door, somebody comes to help you. And all the staff are very friendly. They have everything you'd need and they can show you right away where to find it, as well as multiple solutions for any problem. Today I bought bug spray for an infestation in my car, as well as a heavy-duty cart for carrying stuff. Nick helped me and he went above and beyond for me. He even assembled the entire cart for me, so I left very satisfied. It really made my day better and spared me the struggle of assembling the cart. Thank you Nick and thank you ACE. I will definitely come back soon.

Excellent Customer Service Excellent job performed…read more Bring your window screen to be replaced the same day

Buen servicio, muy amable, y dispuesto a guiar con tus proyectos!…read more------------------ Good service, very kind, and willing to guide with your projects!

This Ace Hardware has been such a saving grace during those tense moments when you find yourself…read moremissing a screw or running out of tape while doing projects around the house. There's not a Home Depot super close to where we live and while this shop is significantly smaller, they pack a lot in! What has always set Ace Hardware apart is the service. There's always someone around to answer my questions and point me in the right direction. From key copies to gardening soil, they've always had what I'm looking for (admittedly I'm not doing anything *too* crazy around the house). It's located in the Red Bird Shopping plaza next to Walgreens. It'd definitely be easy to find if you didn't know what you're looking for. That being said, there's always parking in the big lot!

I'd appreciate it if they could stop being sexist. As a woman, on 2 occasions I haven't been helped…read moreproperly and it's obvious it's because I'm a woman. The first time the old man who's the main floor guy who works there during the week upon asking him to help me find a particular nut that I had with me asked "where's my husband and why can't he being dong this for me" and the second today was admit they didn't have the bolt I needed. When I asked to be shown the bolts and the door hinges (bc I needed a particular pivot for a door) which again I had one. After being directed there I easily found it. When I asked him if it was the same bolt, he said "yes" . It's disappointing that I can't go in to my local hardware store to find simple items and that Ace hardware supports this culture!

I stopped in to look for a generic part for my charcoal grill, they sell grills here and have a…read morelimited supply of parts in stock so I thought they might have something I could retro-fit. After waking the aisles I figured I'd run into an employee at some point and I did, after having a short conversation he insisted they didn't have what I needed so I asked him if maybe we could figure out something to get me by but he insisted I would need to go online and find the correct part, being I am visiting from out of town and had steaks thawing even Amazon couldn't save the moment. Well today "Ace wasn't the place with the helpful hardware folks" unfortunately although it is a nice little hometown store. After being a little disappointed that I wasn't going to find a workable solution I moved on. Fast-forward 10 minutes and a short drive up the road to Publix - I walk in headed to aisle 3 where they sell charcoal, chips and chunks of wood for smokers and voi· là there it is. I guess this Ace is more geared for canned solutions which is fine if you need a box of screws, a PVC fitting or a plunger. Nothing bad here was just hoping for a little unsolicited customer service and a friendly hometown helping hand so this experience was just okay...

There's a full service hardware shop and anything they don't have. They could probably get for you…read morewithin 24 to 48 hours check for hours during holidays, but everyone is very knowledgeable and anyone who doesn't know something. Just go to Bob in the paint section. He knows everything.

Knowledgeable and helpful. This is the best hardware store in the area. Been going here since it…read moreopened, never rude always cheerful.

Small hardware store but very complete with their offerings. Helps for any emergency buys, anything…read morefor the house