I am so pleased with my L.G refrigerator. It was worth the wait. Very quiet and roomy…read more I love it! Doreen Marchant

They have closed just after I made a deposit on a fridge and a stove…read more No communication from them on the matter. Presently before the courts. DO NOT BUY FROM THEM!!!

UPDATE: review upgraded from one star to three and a half…read more To start... when buying an appliance for your home...if you want and expect customer service above and beyond...go see Cameron at Coast Appliance in Victoria BC. I initiated an online chat to let Coast Appliance know about my negative review, (see below). The VERY helpful sales rep, Cameron, recognized the problem and resolved it the best he could...but only mostly to my satisfaction. He wasn't able to fulfillI the advertised FLASH ! SALE claim of 25%+ OFF. The product in question, a Frigidaire microwave, is/was posted at $898.99, which is,or was, the promotional price posted on Frigidair's website, a price that all Frigidaire retailers are/were selling at. However, Cameron, the Coast sales rep...(great fellow) was only able to apply THEIR, that is Coasts Appliances, promotional FLASH ! SALE to the full MSRP of $999, and not the posted/displpayed/advertised price of $898.99. But... I needed a microwave. And the Frigidaire Pro series Convection was my preferred choice. So I caved and bought it from Coast. But ONLY because of Cameron's stellar customer service manners, (Ok, I must be honest, the discounted price had a bearing on my decision as well). But that doesn't mean I agree that it was resolved correctly. (TBF, satisfying both the customer and head office management when marketing errors occur can be a difficult balancing act...shouldn't be but it is...). Thus, so and however, this only bumps up my review from one star to three stars and a half stars. I'm leaving the original post below as a warning to Coast Appliance and any other retailer that we are watching how you resolve situations like this...be very careful in your wording, words matter!..."let your word yes mean yes, your no, no;" Oh, and the microwave...Frigidaire PMOS198CAF...it's fantastic! -ORIGINAL POST- FLASH SALE! 25%+...Nope I searched for the product I required... - Microwave - Over the Range - Convection - In Stock at Victoria (2)...excellent! A nice selection appears - A notification pops up.... Flash ! Sale 25%+ OFF Huh, cool! An option is available in the search for 'Flash Sale', I choose it. - two microwaves too choose from, one of which is the one I am looking for.... (even more cool) So I call, get a very pleasant fellow, tell him what I'm looking for and that it's on the 'FLASH ! SALE 25%+ OFF'. Yep, he has one... (woohoo!)....$898.99 but now $809...a 10% saving Ummm...no, it's on the flash sale...25% or more off the 898.00 Nope, sorry sir, my manager says "up to 25% off" Ummm...no...it says 25%+ off...'+' means the possibility of even more discount not less...grrrr! SOLUTION: Buy else and post this review

We bought a KitchenAid dishwasher 3 years ago. Recently I found out there should be a metal piece…read moreon top of the filter was missing. I never knew there supposed to be a metal piece. I called their customers service explain the situation that they sold me a defective dishwasher from the very beginning. I have spoken with 2 sales person and 1 manager (Justin) All 3 of them were extremely rude told me it is my fault, they can't do anything about it and hang up the phone. I have never experienced such a bad customer service before, not even try to ask me what they can do to help, instead to tell me to go away. They don't check their products before they sell you. Once they got your money they don't help you if something goes wrong. I feel sorry for this company to hire such poor sales representative with no interest in their job. Don't buy from them!

Well officially it's not really Quadra Appliances anymore as Shillion and his partner closed it 3…read moreyears ago. However they both still do repairs. Shillion is in his 70's and knows his business, very knowledgeable and energetic. My frig// freezer had quit and he found the culprit very quickly. The whole job took about 1.25 hrs and to my surprise when leaving at 9:30 at night he stated that he'd be heading to the bus. He likes the bus travel and the fact that it costs him little every month. An amazing man, very likeable and straightforward. My freezer/frig is 20 years old and he said if the compressor goes again then it's time for a new frig! I appreciated his honesty and his willingness to work in the evening ,as leaving my food outside in two coolers is a bit onerous to say the least. Also was a very reasonable price!

I highly recommend Shillon at Quadra Appliances- called this morning when an older stove in a house…read morewe just purchased stopped working. He actually took the time to troubleshoot with me, finding that the electrical panel was the problem, told me what to look for in the future and gave me a number where he could be contacted. We are overwhelmed by this service. I

I purchased three appliances at Leon's last week, after I was fed up with waiting for delivery from…read morea competitor. Scrima gave me excellent service, and told me to call on the weekend to get another 15% off the price of the refrigerator and range. Today, my refrigerator and range arrived on time as promised. The dishwasher will arrive in early April. Thank you Leon's for your friendly and excellent service!

The furniture is lovely, but the customer service is the worst I've ever received. Took 3 tries and…read morean additional 2 weeks to get my furniture after the day it was supposed to be delivered. As well as myself having to take 3 days off work because of the mistake of the sales associate with not even an apology. They delivered the wrong couch the first time, when I specifically got that couch over another one I wanted because they said it would be delivered on the day I needed it. They also forgot other items I had purchased and after being told I would receive it on the 3rd delivery I still did not get it and have to spend more of my time driving to pick it up. The manager of the store hung up on me on the phone and refused to let me speak to anyone but him. Truly horrible experience, I will never buy anything from the Brick again and I will make sure that anyone I know also doesn't.

Pushy salesperson. When I told him my budget was $1000 for a mattress, he condescendingly told me…read morehow important a mattress is for my back and tried to sell me on a credit card. When I told him I wasn't going to do that, he told me to "let him finish." I went to Dodds next and they were awesome. There were 10+ mattresses in my price range and the guy told me to take my time and left me alone to try them all out. No pressure tactics, just helpfulness. Don't waste your time at The Brick.

I don't know how their google rating is so high because I don't think I've ever had worst service…read more The washer they replaced my old one with is COVERED in black mould, and worst yet, doesn't even work. It's drain sensors are broken so it stops mid cycle with dirty water pooled inside. Took my a whole day to trouble shoot it. Repair people take FOREVER to book and don't even arrived on the scheduled day. This happened three times when I've moved around my schedule just to let them in and they didn't show.

I really needed a new fridge as ours was broken and he was able to get it delivered to us as well.read more

Fine as a drug and general store, but avoid passport photos here as the quality is really poor with…read morevery dark photos that they refuse to take again. They only take one or 2 and are very rushed. Their general photo processing is good which is why it surprised me that they could overexpose their head shots so much. They have a guarantee that they will be accepted but these are so dark that I have my doubts and by the time they are rejected your plane has left.

Came here to get some lozenges and meds for my cough. Asked the pharmacy assistant if they had any…read morecough syrup with codeine and they didn't have any, then I asked if they had Tylenol with codeine and she said yes. She gave me a bottle. I went to Costco and a near by pharmacy (View St Pharmacy) and they all treated me as if I'm a drug addicted looking for codeine and didn't even bother to help). This pharmacy assistant here at LD was super nice and helpful and gave great customer and patient service. I didn't get her name, but she was a nice, cheerful, pleasant girl (description: nice girl and wore a black hijab on this day). Thanks to her I can sleep tonight without coughing my lungs out.

found the sink i wanted on website, said 11 in stock went in…read moreasked for help, lovely lady went to find Ian from that dept. well, item number matched to a different sink from pic on website, so a mistake was made in pic or item number, doesnt really matter which, no biggie ... my problem was Ian, incredibly rude and didnt have the time of day for my mother and i and totally ignored what i was saying will not shop there again ps the lady from a different dept was very kind and helped as best she could

Don't expect the store to price match identical items despite their "price match guarantee."…read more Bestbuy.ca placed the Ring floodlight camera on sale. I was refused a price match for the identical item by Angelica (Tillicum) - "to ensure that price matching does not happen" companies change the model numbers on identical items and "the model numbers must match" according to Lowes policy. Save yourself the time and avoid shopping for a price match at Lowes.