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Sawyer Brook Distinctive Fabrics

5.0 (6 reviews)
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2 months ago

Nice selection. Prompt service and friendly. All the nice attributes a business needs!

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1 year ago

Excellent store, fabulous fabrics, great colors and patterns, owner was so helpful, knowledgeable, great experience!

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1 year ago

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9 years ago

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10 years ago

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18 years ago

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artéé fabrics & home - Blues

artéé fabrics & home

2.8(18 reviews)
6.9 mi
•$$$

Nice people, pretty good selection of current end run fabrics ( meaning if their other stores…read moredon't have it you cannot get more). If you like it and the price is right for your project, its awesome. Non existent computer system if you want to order/reorder forget it. One cutting table and one computer means you will have to wait. and wait, and wait....... biggest pet peeve, even if your paying hundreds of dollars for many, many yards of fabric or trim they charge you for the last 1/8 on the bolt. cheesy, cheap and annoying. and it's in Hudson, almost always an hour from Boston. thats said, deals are here

Communication with folks at this store (and other Artee locations) started out fine, but they…read morebecame INCREDIBLY non-responsive as the project moved along and several problems arose. We submitted payment on 4/27/24 and were told that work on reupolestering our sofa would begin on 6/24, then 6/25, then 6/26, when work actually began. We were told the sofa would be finished and the drapes would be installed on 7/5, then 7/8, then 7/15 between 9-11am. No one called to inform us that the arrival would actually be 3pm that day, we had to track someone down for that information. During the install on July 16, we discovered that the bedroom drapes arrived without rings and were not given a new install date for those until we asked repeatedly. Additionally, I specifically requested no pleats in any of the custom curtains, yet the sets for two rooms were delivered with pleats. Since that delivery in July 2024, our designer and I called, texted, and emailed multiple times and received no response until 3 months later on 10/17/24. When I responded to that email I included a screenshot of a prior correspondence with them on 3/25/24, in which I state in no uncertain terms that I do not want pleats on the drapes. We continued to ask them to pick those drapes up and remove the pleats for months, and only received a response in March 2025 when my husband, who is a lawyer, threatened legal action. They picked the drapes up in March to remove the pleats, a fix which generally requires very little turnaround time. And yet here we are, more than two months later, without the drapes having been altered and returned and no word from anyone on when we can expect them back. So all in all, getting these custom drapes has taken over a year, and we're still not done yet. The only reason we stuck with this company is that they were the only one willing to reupholster our very large couch on site. The couch is finished and looks gorgeous, but I would never, ever hire these folks again.

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artéé fabrics & home - Upholstery

Upholstery

artéé fabrics & home - Blue grays

Blue grays

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Pinks

Sawyer Brook Distinctive Fabrics - fabricstores - Updated October 2026

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