Great products but subpar service. They told us our table console was ready to be taken out after…read morewe bought it and when we walked up to grab it it was on a trolley and we stood there for a minute and the employees just looked at us. Then we took the trolley and started to roll it out and they freaked out and said we couldn't do that. Then we had to stand there and wait and some man walked over (which is fine but it was really hostile and awkward) and they said to pull the car up. They continued to tell other employees how we tried to take the trolley in some sort of disbelief as if they told us but they never did. Super rude and unclear about policies. A 15 pound table on a trolley won't kill anyone so don't yell at customers for trying to take it out when you didn't try to do it yourself in the first place.

I have frequented this store in the past and as others have stated the customer service has always…read morebeen lacking. But this time I went on Tuesday to pick up a few things and not only is the customer service lacking but there was no management on site. There were only a few guests in front of me in line and the line grew behind me as there was only one cashier who was processing a credit card application. This poor cashier kept calling for backup and no one arrived for at least 20 mins. Meanwhile people in line put things down and left as they could no longer wait. Finally when cashiers did arrive the crowd erupted in cheers and the staff could have cared less. When I mentioned the wait was too long I was told by the nasty cashier "Well I'm here now". Not sure who owns the store but your "managers" need to be trained on how to properly run a store because they are horrible.

Hailing from Hudson Massachusetts (and not to brag, but one of the best small cities/towns in the…read moreUnited States, 2022... Just saying) BTB is a farmhouse, decor local home store. A little bit of everything you need to decorate, serve, decor for your bathroom or your bar. Candles, napkins, kitchen towels, and hand towels, lagniappe. I love my town of Hudson, and my town of Centerville on the Cape. So imagine my joy when I found out that BTB is also at the Mashpee Commons! I had to get me some of that! Just a lovely place to browse and shop, with incredibly helpful and lovely staff!

Fab, fun, friendly find in the heart of historic Hudson. Charming little downtown recently named…read moreAmerica's best old Main Street, as we learned from the pride displayed in the variety of a handful of boutique and specialty shops and eateries. Beyond The Barn Boston is a terrific example of the creative and unique decor stores perched in this brick-lined roundabout. Cottage core enthusiasts will love the rustic accents, local artist offerings, and unique accents for kitchen, bath, porch, and everywhere in-between. Personable, enthusiastic staff. There is something great in every direction, and even more downstairs. Truly a fantastic find. This shop has only been here a couple years, and you should call to confirm hours so you don't miss this very enjoyable shabby chic selection.

Love this place - enough that we got a foot percentage of recent gifts from this store, including…read moregift certificates. I know this sounds crazy but it's like having a perfect Etsy/Instagram/Houzz shop. I generally shop online but this is one of the few stores I'll go out of my way to visit. Highly recommend.

Walking into Casita feels like going on a relaxing tropical vacation....wonderful decorative…read morepillows, blankets, candles along with vintage finds- cocktail glasses, original paintings, old signs, painted boxes. Owner also is an interior designer who can order custom furniture in your choice of fabric. Never know what I will find....

Gracefully Restored has been my go to home decor store since they opened in Holliston a few years…read moreago-- they're now located in Hopkinton. There is absolutely no store like this and truly unique finds. I send all my family and friends here. Not only that, but Sue the owner also does custom arrangements and interior design. I've often come in showing her pictures of a room, and she curates and designs a space on the spot. Sue truly has an incredibly rare talent and eye for design that cannot be imitated. Other stores may try to duplicate her looks, but they don't even come close! Sue is the real deal, and is always ahead of the trends - often setting her own. She has really great pieces, and love to support women owned business. Go check her out, you'll never go anywhere else!!

Upon entering Gracefully Restored I was greeted by the owner, I felt able to browse, and never…read morepushed to make a purchase. The decor is vast and fairly priced, and more than that, I was so inspired with ideas to bring to my home! Gracefully Restored is classy elegance, original pieces, at fair prices!

I wandered in here and just marveled at the lush store layout and great variety of healthy looking…read moreplants. The prices seem a little steep and I didn't buy anything this time, but I loved what they did with the air plants and mosses in particular. This is a great place if you are looking for a gift for a plant lover or looking to decorate your place. They also have some crystals and jewelry and small knickknacks. It's a very nice place to browse at your leisure.

this place is supes cute! second time i've been, lots of very tempting items. many bugs, skulls,…read morecrystals, plants, jewelry, skin and body care, books, and everything else you can imagine would be there. prices are a bit more than i'd like but i'm also someone who loves a bargain, i go straight to clearance racks. cute place to visit, get insta pics, see cute dogs.

Love this place!! I have gone a few times and I purchased a bureau from them. They let me have it…read moreat the lower price 5 days early from the date they were supposed to lower the price!! They have great quality furniture! Great Customer service. They have an outdoor area where they sell patio furniture and outdoor storage. Two massive rooms filled with different couches, rugs, accent furniture and tables...Coffee tables and dining room furniture...bed sets, bathroom sinks silverware, jewelry...EVERYTHING!!! They have price tags that start at one price and the price gets lower the longer it sits! I am pretty sure they deliver too! Love this place for furniture!

Gallery 56 in Clinton, MA accepted over 200 items of mine on consignment. The owners, Don and Nancy…read moreKoswieski, charged me over $1400. to pick up the items on whch they would collect 50% of the selling price of items sold but after a while they refused to complete the offering for sale of all the items after taking more than a year and half to offer for sale what items they did. They also damaged an antique clock of mine and were unwilling to reimburse me for its value and that became part of my original complaint to the Court.The Magistrate ordered that Don and Nancy Koswieski reinburse me for the value of the clock damaged while in their care. I took them to Small Claims Court also seeking "Specific Performance"--meaning that the Court compel the shop to finish offering my items for sale as had been originally agreed--but as it was a small claims action, the Magistrate did not rule on that specific issue. Instead, she ordered the items to be made available for me to pick up. I had not asked for their return nor for the associated pick-up charges in the original complaint, and because I had not done so, I could not later ask for the refund of the associated pick-up fees for those items. Despite my many, many requests, the shop inexpicably refused to provide me with a complete list of my items that had been accepted on consignment, that they had never offered for sale. The shop never refunded me approximately $300 in pick-up fees for the items never offered for sale. Nancy and Don Koswieski had filed a counter-claim seeking to charge me storage and other fees, but they did not prevail and the Magistrate denied their claim. No matter how many times I had asked the shop to simply complete the offering of my property for sale, they refused. I was obliged to take them to Court as a result. I would certainly not recommend consigning to Gallery 56 in Clinton Massachusetts

Everything that I've gotten has been totally worth the price! The owner, Debbie, is always updating…read morethe shelves with local crafted items and the staff is very friendly. I'd definitely recommend this shoppe for anyone looking for something unique whether it's for your house or a gift for a loved one.

Really cute little local store, gifts, decor, candy, local Shrewsbury kitsch. Reasonably priced and…read morefriendly service.

I hired Robin to help update/remodel two bathroom and bedrooms in my townhouse. She was great to…read morework with and I am very happy with all aspects of the process. She helped me come up with a design that matched my style and vision for the space. The materials I bought from her were all high quality and delivered without any issues. She also communicated frequently with my contractor which was a huge help given my busy schedule. Her experience and knowledge working on or with construction projects was a huge asset to making my project successful and low stress. Robin is very helpful, listens, provides great ideas and was instrumental in facilitating all aspects of my project. Robin is an energetic, passionate and great customer advocate who truly cares about her customer's success and satisfaction. My best advice is to go meet her, discuss your ideas and decide for yourself. The design/construction business can be sketchy (based on a past experience). Robin and the Design Center West team are open, honest and patient.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Delicious food and coffee and many gifts to purchase . Homey atmosphere. Will teturnread more

Very cute store! Lots of items on display like Christmas ornaments, stationary, antique furniture…read more When I stopped in all merchandise was 20% off and all Christmas stuff was 50% off. They have some nice brands as well, like Buyer's Choice figurines, Christopher Radko ornaments and an extensive doll collection. Half of the space is a store and the other half is a small luncheonette. I wish that I hadn't already eaten lunch because I would have liked to have tried the food here. Sandwiches, soups, pie...all served at cute little cafe tables. I just can't stop thinking about the ice cream sundae ornament that I should have purchased so I will have to return soon!

absolutely love B.Barton Antiques! Barry is one of the nicest and fun people I have ever met and…read morehis store is spectacular! Lots of fun stuff to see, and he knows an incredible amount about everything in the store. If you're looking to check out some really cool pieces, you can't find any place else stop by and seecbBarry Barton.

When it comes to giving a housewarming gift, I wanted it to be unique. Something that's special and…read morecould also be utilized in a home. So no retail store for me, I'm heading to B. Barton & Company. The reason why I picked this antique store in particular was because last time when I was on this street, I saw this store and the visual display caught my attention. As much as I wanted to go in and to explore, I couldn't, because I had a hot large pizza to-go with me at the time. I couldn't pick of a better excuse to come out to Hudson then to wander in and know I could find something. The store was not overly dusty as far as vintage shops goes, everything was a visible and you don't feel like you're going to knock anything over if you want to touch or hold an item. I found this beautiful driftwood with a blown glass bowl which they could probably put anything in it and use as a center piece. Totally happy with the find! Overall Service: The guy in here was very helpful and pointed out several different items that he thought would make a perfect gift. I'm still in the process of settling into my new home and now have just the store to go to for eccentric pieces when I start decorating it.