Great products but subpar service. They told us our table console was ready to be taken out after…read morewe bought it and when we walked up to grab it it was on a trolley and we stood there for a minute and the employees just looked at us. Then we took the trolley and started to roll it out and they freaked out and said we couldn't do that. Then we had to stand there and wait and some man walked over (which is fine but it was really hostile and awkward) and they said to pull the car up. They continued to tell other employees how we tried to take the trolley in some sort of disbelief as if they told us but they never did. Super rude and unclear about policies. A 15 pound table on a trolley won't kill anyone so don't yell at customers for trying to take it out when you didn't try to do it yourself in the first place.

I have frequented this store in the past and as others have stated the customer service has always…read morebeen lacking. But this time I went on Tuesday to pick up a few things and not only is the customer service lacking but there was no management on site. There were only a few guests in front of me in line and the line grew behind me as there was only one cashier who was processing a credit card application. This poor cashier kept calling for backup and no one arrived for at least 20 mins. Meanwhile people in line put things down and left as they could no longer wait. Finally when cashiers did arrive the crowd erupted in cheers and the staff could have cared less. When I mentioned the wait was too long I was told by the nasty cashier "Well I'm here now". Not sure who owns the store but your "managers" need to be trained on how to properly run a store because they are horrible.

Hailing from Hudson Massachusetts (and not to brag, but one of the best small cities/towns in the…read moreUnited States, 2022... Just saying) BTB is a farmhouse, decor local home store. A little bit of everything you need to decorate, serve, decor for your bathroom or your bar. Candles, napkins, kitchen towels, and hand towels, lagniappe. I love my town of Hudson, and my town of Centerville on the Cape. So imagine my joy when I found out that BTB is also at the Mashpee Commons! I had to get me some of that! Just a lovely place to browse and shop, with incredibly helpful and lovely staff!

Fab, fun, friendly find in the heart of historic Hudson. Charming little downtown recently named…read moreAmerica's best old Main Street, as we learned from the pride displayed in the variety of a handful of boutique and specialty shops and eateries. Beyond The Barn Boston is a terrific example of the creative and unique decor stores perched in this brick-lined roundabout. Cottage core enthusiasts will love the rustic accents, local artist offerings, and unique accents for kitchen, bath, porch, and everywhere in-between. Personable, enthusiastic staff. There is something great in every direction, and even more downstairs. Truly a fantastic find. This shop has only been here a couple years, and you should call to confirm hours so you don't miss this very enjoyable shabby chic selection.

Love this place - enough that we got a foot percentage of recent gifts from this store, including…read moregift certificates. I know this sounds crazy but it's like having a perfect Etsy/Instagram/Houzz shop. I generally shop online but this is one of the few stores I'll go out of my way to visit. Highly recommend.

Walking into Casita feels like going on a relaxing tropical vacation....wonderful decorative…read morepillows, blankets, candles along with vintage finds- cocktail glasses, original paintings, old signs, painted boxes. Owner also is an interior designer who can order custom furniture in your choice of fabric. Never know what I will find....

Gracefully Restored has been my go to home decor store since they opened in Holliston a few years…read moreago-- they're now located in Hopkinton. There is absolutely no store like this and truly unique finds. I send all my family and friends here. Not only that, but Sue the owner also does custom arrangements and interior design. I've often come in showing her pictures of a room, and she curates and designs a space on the spot. Sue truly has an incredibly rare talent and eye for design that cannot be imitated. Other stores may try to duplicate her looks, but they don't even come close! Sue is the real deal, and is always ahead of the trends - often setting her own. She has really great pieces, and love to support women owned business. Go check her out, you'll never go anywhere else!!

Upon entering Gracefully Restored I was greeted by the owner, I felt able to browse, and never…read morepushed to make a purchase. The decor is vast and fairly priced, and more than that, I was so inspired with ideas to bring to my home! Gracefully Restored is classy elegance, original pieces, at fair prices!

One of my favorite places ro ever go. Great to go in tbe winter to get a break from tbe cold and…read moresnow and breath in some of thr fresh air. I find myself a lot of times just going here to look and am always really impressed with how they arrange and decorate and then inevitable almost always fall in love with something and have to buy it. Must stop for whenever we are in the area. The ultimate value is in your life improvement for just walking in and getting the nice things that you cant find other places and that improve the quality of your life. The staff is friendly and reminds me more of people that are doing what they would want to do as a hobby most of the time,

If you need just one reason to visit Worcester, let it be this treasure trove of a plant store…read more It's huge and it's unlike anything you'll find anywhere else. Honestly, if I could sneak in and live in the store or have them decorate my house the same way I'd be all in. Walking inside feels like an instant hug for your soul--comforting, serene, and kind of magical. I spent ages marveling at the jaw-dropping selection: lush succulents, colorful leafy, quirky mossy plants, and more. But it's not just about the greenery--there are incense, books, crystals, butterflies, soaps...you name it! The store smells heavenly, looks incredible, and has a calm yet playful vibe. It's less like shopping and more like embarking on a delightful, mini adventure. They're not bargain-bin-cheap, but they're fair--think solid value for truly unique finds. The person running the place is beyond lovely: friendly, helpful, knowledgeable, and endlessly patient with all my enthusiastic (read: relentless) questions. Eventually I had to leave because I was making a very long mental list of plants I wanted to buy but likely to kill at home.

I like to browse consignment shops sometimes, rarely ever buy anything, but it's just fun to take a…read morelook. This shop is large and filled with nice furniture, glassware, jewelry, and knickknacks. There were a couple dining sets that seemed to be priced very well. It's clean and most items seem to be in great shape. I want to check out their sister shop for clothing soon if I get a chance.

Good selection of furniture, decor, etc. However, very overpriced. Sad to but did not take anything…read morehome that I liked because of the price tag. Would be willing to go back if items were priced correctly.

Really cute little local store, gifts, decor, candy, local Shrewsbury kitsch. Reasonably priced and…read morefriendly service.

Everything that I've gotten has been totally worth the price! The owner, Debbie, is always updating…read morethe shelves with local crafted items and the staff is very friendly. I'd definitely recommend this shoppe for anyone looking for something unique whether it's for your house or a gift for a loved one.

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

Very cute store! Lots of items on display like Christmas ornaments, stationary, antique furniture…read more When I stopped in all merchandise was 20% off and all Christmas stuff was 50% off. They have some nice brands as well, like Buyer's Choice figurines, Christopher Radko ornaments and an extensive doll collection. Half of the space is a store and the other half is a small luncheonette. I wish that I hadn't already eaten lunch because I would have liked to have tried the food here. Sandwiches, soups, pie...all served at cute little cafe tables. I just can't stop thinking about the ice cream sundae ornament that I should have purchased so I will have to return soon!

So many Christmas items..and it is only August! Lots of collectible items and other random…read moreknickknacks. Tried out a slice of blueberry pie because there weren't many choices for lunch..was OK. The girls running the storefront were nice, but I wish she gave me more pie for my $3.

absolutely love B.Barton Antiques! Barry is one of the nicest and fun people I have ever met and…read morehis store is spectacular! Lots of fun stuff to see, and he knows an incredible amount about everything in the store. If you're looking to check out some really cool pieces, you can't find any place else stop by and seecbBarry Barton.

When it comes to giving a housewarming gift, I wanted it to be unique. Something that's special and…read morecould also be utilized in a home. So no retail store for me, I'm heading to B. Barton & Company. The reason why I picked this antique store in particular was because last time when I was on this street, I saw this store and the visual display caught my attention. As much as I wanted to go in and to explore, I couldn't, because I had a hot large pizza to-go with me at the time. I couldn't pick of a better excuse to come out to Hudson then to wander in and know I could find something. The store was not overly dusty as far as vintage shops goes, everything was a visible and you don't feel like you're going to knock anything over if you want to touch or hold an item. I found this beautiful driftwood with a blown glass bowl which they could probably put anything in it and use as a center piece. Totally happy with the find! Overall Service: The guy in here was very helpful and pointed out several different items that he thought would make a perfect gift. I'm still in the process of settling into my new home and now have just the store to go to for eccentric pieces when I start decorating it.