I had a wonderful pedicure today. Very relaxing and enjoyable! I didn't make an appointment but I…read morewas able to call and was taken 5 minutes later. I will be back!

I would highly recommend this Nail Salon, my nails were a mess when I went in, and they looked…read morefantastic when I came out

super clean, and the mail nail tech was very funny and professional. I got a full set, my eyebrows…read moreand a spa pedicure and i only paid $100 i am definitely coming back.

Got my nails done paid like 60$ and they chipped off 48 hours later , disappointing and it's GEL !read more

I have been happy with my mani and pedi every time I go. Its always clean. They open new packages…read moreof their tools before the mani. I feel its sterile. I had Mia last time. She did an amazing job.

I trust Love Joy Nails with my hands and feet!Specifically Sophia who always makes sure I have the…read morebest mani! She is efficient and she works quietly, which is something I enjoy as I'm often talking a lot at work. I've visited over 3 times now and I've been satisfied each time. Love Joy is a great addition to the Saugus/Malden community

Came here for a regular pedicure a few weeks ago and enjoyed my experience!…read more - Nails came out great and the polish still hasn't chipped off 3 weeks later - Nail Tech was thorough with my cuticles and calluses - Was given a long 5 MINUTE leg/feet massage. Holy moly. This was very satisfying! - Pedicure came out to be $35 dollars (before tips) Will be back.

A few things that lead to my 5 star review. One, I came in asking for a sports manicure- no color-…read moreand they were a little confused but noticed I was shy/embarrassed and supported my request. Two, you could just tell how well the place is managed- from the looks of the establishment to the professionalism of the employees, having phone holders at each manicure station so customers can continue scrolling on their phones, to greeting the costumers by first name. Three, I came in as a walk in but I will definitely be making an appointment next time, I didn't have to wait at all but this place was obviously well respected in that aspect. In addition there were 3 men all getting their toes freshened up throughout my short time in there... that's more than I've ever seen in my life inside of a salon. All of this highlights how well respected and run Destiny Nails is. I will go back

This salon is the BEST at fake nails and designs! Inside is cute and prices are very affordableread more

A very friendly welcoming place . I have my gel manicures…read morewith Vanessa. She does a terrific job and my nails always look beautiful !!!

Wonderful job using dip powder by Kim. Kim took some time to…read moretalk with me about what I wanted and which method of polish would be best. She carefully worked on my nails ensuring I was happy with them along the way. The salon is clean with a modern feel. The other ladies working there seemed skilled. Easy parking. It's best to make an appointment.

I had a "men's pedicure" scheduled for first thing in the morning. I received the most basic…read morepedicure I think ANYONE could've gotten. I feel like I could've done a better job if I stayed home and did it myself. I felt like I was more of a bother to them than a customer.

Saven always keep my claws strong and looking beautiful. Everyone there is talented so who ever you…read morego to will do their best to perfected what you desire. I suggest calling and making an appointment. I never seen anyone ever taking walkins considering everyone I see go in is all by appts only. They are very efficient about appts and getting you in and out by suggested service time. I got ombré dip and that is about 2 hours but so worth it. I love the outcome and can not stop looking at my nails. Definitely my go to spot.

My experience overall was lackluster. I came in looking to switch from acrylics to dip. Though a…read morefairly simple process, the tech cut one my cuticles with the drill bit. Going into the mani, she cut my cuticles dry as opposed to soaking first; that could be customary for the services being done, I'm not sure. The nail shaping wasn't too great. I would've asked for better but looking at it from the angle you're at, will have you thinking it looks better than it is. The design I wanted was fairly simple but poorly executed. The tech seemed new, giving off the impression that she's well versed but actually needs some more time practicing.

I've been having a hard time finding a nail salon and a tech that I actually love and want to keep…read moregoing back to. I desperately needed a fill on my dip nails and today I said I'm trying Lix again. I use to go here and I thought I liked it but my nails would always break and it took FOREVER. I walked in not knowing who I was going to have and Hellen was up. She was quick, quite and my nails look like a mil bucks!!! I found my new lady THANK GOD.

A Very Disappointing Experience After Years of Being a Loyal Customer…read more I have been a client of Lux Nails for years, and although my daughter previously had an unpleasant experience here and stop going there, I personally had never had a reason to complain until today. I made a 10:00 a.m. appointment and arrived prepared with the nail design I wanted. My nail technician, Lina, explained that she could not do my first choice, which I completely understood. I showed her another design, and she confirmed that she could do it. Halfway through my appointment, with my nails already done and essentially only the polish and design remaining, the manager, Meme, approached me because Lina's next client had arrived. Meme then asked whether I wanted to get my toes done instead or leave and come back later so Lina could take her next client. I found this extremely unprofessional and honestly shocking. I was already in the middle of a scheduled appointment. I had somewhere to be afterward and an event to attend. Why should a customer who arrived for her scheduled appointment be asked to leave halfway through her service and return later so another client can be accommodated? The situation became so uncomfortable that I could visibly see Lina becoming nervous and her hands beginning to shake. I even called my daughter while sitting there to arrange an appointment somewhere else because I realized I would likely need someone else to correct my nails. After speaking with Meme, Lina was allowed to continue. However, I ultimately left with a nail color and design that were not what I requested or agreed to. I even asked before she finished about the design I had originally shown her, but nothing was corrected or explained. I did not argue, cause a scene, or disrespect anyone. I simply paid Lina for the service and left. Now, after paying for an appointment that was supposed to have been completed correctly, I have to go somewhere else, spend additional money, and have my nails fixed before my event. As someone who is a manager for 23 years and deal with customers and customer service for many 23 years in a 30 million dollars company. I understand that appointments can run behind and unexpected situations happen. What matters is how you handle them. You should never make the customer sitting in your chair feel rushed, inconvenient, or less important because the next appointment has arrived. What disappoints me most is that I have supported Lux Nails for years. Loyalty should mean something. Every paying customer deserves to receive the service they booked, from beginning to end, without being asked to leave midway through so someone else can take their place. Unfortunately, after today's experience, I will not be returning anytime soon. Great customer service isn't only about doing nails it's about respecting your customers, their time, their money, and the trust they place in your business. Highly disappointed in Lux nails Everett and management!!!