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    Savon Pavers | Paving Contractor San Diego County

    4.3 (59 reviews)
    Closed 8:00 am - 5:00 pm

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    Fascia

    Job not finished. No final inspection was done and none were done during the project. Did not repair damage done to fascia and gutter or area in front of the front door. Did not replace planters etc. removed where pavers were installed. Did not remove sample pavers and did not leave extra pavers as agreed to. Waited over a month for the work to start, should have been a red flag. Jamie was a charmer but promises he made were not fulfilled. Having said that, I want to add that their work crew were excellent; hard working, meticulous, friendly and polite. Based on our observations MANAGEMENT is the problem. Contract signed November 8, 2021 project ended February 8, 2022 with NO repairs made.

    The paver up against the steps shows the color the risers were supposed to be. Instead they are completely different pavers and don't match.

    I absolutely cannot recommend Savon Pavers. While my initial meeting with them went well and the bid was competitive, my very simple project was fraught with issues that never would have occurred had there been adequate oversight of the project and prompt communication. 1) I solicited bids from four paver companies and chose Savon because of Ashley's expertise, demeanor, the pricing and estimated two month lead time. I signed a contract that stated my project would begin June 17 and was told it would take approximately one week to complete. At the last minute, I was informed it would be delayed until July 7. The project was started, then delayed another week due to ONE crew member being sick. On Monday, July 20, I put cones out front to save parking for the crew and. No one showed up and no one replied to my text. The next delay was attributed to pavers not being delivered, which begs the question of when exactly were the pavers ordered and why was delivery not timed to coincide with the amended timeline? 2) My project specs clearly stated that my space was to be dug out then raised to level off the approximate seven inch slope. Two drainage points were also to be installed. However, when I went to check the progress, I was, quite simply, aghast. The pavers were being installed but not only had the patio level not been raised, there was NO DRAINAGE. None. The edges of my foundation were still visible. I stopped the crew and asked them to check the job specs, which they did. All the specs were there they just were not following them. I then texted both Jamie and Ashley immediately (Friday July 23), asking them why my patio was being installed incorrectly. Neither of them replied. My neighbor, to whom I had also referred Savon, ended up calling Jamie at 9:30 that night and he agreed to meet up with us the next morning. Instead of being apologetic, he was defensive and made a number of excuses. He also could not explain why he refused to respond to my very frantic text. Had I not stopped the crew, my entire patio would have been incorrectly installed and would have subsequently had to be ripped out. As it was, the lack of oversight caused YET another delay. 3) I clearly stated in a text to Ashley that I wanted a darker, contrasting border around my patio. She sent a file via email then had samples dropped off, all which appeared to be the same color with one dark, contrast color just like in one of the photos. The contrast was perfect and I told her to move forward. Fast forward to the border being installed. I again went to check on the crew because I had viewed the patio from my neighbor's deck and there appeared to be no contrast between the border and the patio. That is because there wasn't. Ashley didn't come here personally to review the paver color selection with me, show the difference between pavers and confirm the color so I assumed because there was only one paver among the samples that was actually darker THAT would be the paver border. Ashley came out, took a look, and I showed her the samples. Not only was the crew installing the wrong border color, they were installing those border pavers (Foundry) in among the Rio pavers. Approximately 35 pavers had to be pulled and replaced with the correct color and the correct border pavers ordered. I requested a discernibly darker border yet the only other sample I received matched so closely to the Rio that even the crew was putting it in with the Rio pavers. First Ashley then Jamie tried to put this mistake on me saying I signed off on the border color. How could I have possibly known what I was signing off on was wrong when the Foundry border was among the Rio pavers and I had clearly stated I wanted a darker, contrasting border?Why didn't Ashley inspect the samples herself to confirm color selection? 4) Now we come to the steps leading from my garage. The risers were supposed to match the patio floor with the steps being bullnosed and matching the border. I actually texted Ashley twice, the first time exclaiming they didn't match, the second time to say it must still be the bare concrete. Now, imagine my shock when she said that the steps were done. I sent photos, not just to her, but a number of friends. I also had people come and look at the steps in person and I can't even tell you how many people have asked me when Savon is going to come out and finish them because they look like "wet concrete." When Ashley came out the next day she tried to tell me they did match when clearly they did not (see photos). Not only that, instead of installing the bullnosed steps as outlined in the bid, they just installed the contrasting border pavers instead. 5) The final straw? Savon wanted to charge ME $800 to fix THEIR mistake. Go with this company at your own risk and make sure you act as the project manager because they won't provide any oversight of your project but they will bill you. And it will take them two months instead of a week to finish the job.

    First steps...
    Molly H.

    Couldn't be happier with our decision to hire Savon pavers. I obtained quotes from four different companies and not only did Savon have the lowest bid, but they provided more within the quote than any of the others. My initial contact was with Jamie the owner and David -both were friendly and knowledgeable. David continued on managing our project, which in total lasted 11 days. We were checked in on regularly and actively involved in the process daily. Ultimately we are beyond satisfied with the end results . I highly recommend at least getting a quote from this company, it'll be worth your time!

    Rupert R.

    Pros: I hired Jaime and his crew to lay some pavers and replace the retaining wall in my backyard. They finished on time. They executed the job as planned. The price was not absurd. Cons: The cleanup / pick up of their equipment took about one day more than I wished. There is also about 3 inch gap where the retaining wall intersects with the fence, probably because they didn't want to touch the fence that is sagging. Would I hire him again? Quite likely.

    Roman J.

    We met Jamie and the team at the home show in Del Mar. Savon did a complete makeover in our backyard. We had numerous bids completed that ranged from somewhat reasonable to completely outrageous (seriously, how can you ask me to pay that much for yard word). Jamie's bid far beat any of the others and was the 1st time we realized we could afford to have the yard we dreamed of. To begin with, Jamie showed up when he said he would, not a trait shared by other contractors. He always answered his phone or called back shortly when I had questions or concerns. All of the workers were respectful and listened as I explained my vision. The project was completed in the time frame promised and ON BUDGET!!! There were no crazy cost overruns or surprises. In the end we got a beautiful backyard with a deck, patio and turf that practically triples our living space. Thanks Jamie!!!!!!

    Maria R.

    What a great experience I had with Savon pavers. I bought a house a few months ago and the backyard was a disaster, just dirt at different slopes. Let's say that in the past few months I didn't get to use my backyard. So I finally contacted Savon Pavers and Gio came out to see the place. Due to my constraint budget, he helped me figure out a way to phase my project and still get build a nice big patio to enjoy my many dinner parties. Frank was the project manager during construction and he and his team were extremely nice and efficient. And they listen to my concerns and made adjustments accordingly. It only took 8 days to finish the work for a 1250 SF patio. I would definitely hire them again for the next projects in my backyard.

    Deo C.

    we had our pavers done in the summer of 2017, they did amazing work, we needed to have something improved recently, not to go into detail but jaime helped us out to protect our investment. very happy with savon :)

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    5 years ago

    Came back and finished the job. Again quality is very high just took a very long time.

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    7 years ago

    Savon pavers started and finished on time. Great communication. Will definitely use again when we do our driveway.

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    8 years ago

    Savon pavers did an amazing job on my driveway. Will def be hiring them again for future jobs!

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    Page 1 of 2

    Ask the Community - Savon Pavers | Paving Contractor San Diego County

    Review Highlights - Savon Pavers | Paving Contractor San Diego County

    Construction never goes as planned but Jamie and his team had me prepared and everything they promised was done.

    Mentioned in 22 reviews

    Read more highlights

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