We had called AAA and they showed up and gave us the run around (basically a list of excuses on why…read morethey could not tow our large SUV and wasted 3 hours). I called Ace and they were great on communication, time expectations, as well as service. The owner showed up and had our car on his truck in 15 mins. Clearly they know what they are doing and I would highly recommend.

This is the first time that we had to use a tow that was not part of AAA program. AAA only takes…read morecars from your home to a shop or from a shop to another shop not from a shop to your home if that makes sense. Ace did an awesome job as well as his staff and were able to accommodate us right away as we needed our car towed from the Mercedes dealer back to our home. The part will not be in from Germany until October and Mercedes will not let us keep our car on their lot. Thank you Ace for a speedy job and for your excellent staff/employees!

Criminals! The lady at the front desk is very unprofessional, rude and shady AF. They have the…read morewrong General Mangers name (Gary Fernandes) on the business cards at the front desk. I asked if we could speak with the GM and she said he's not available. I took one of the cards and asked when Gary would be available to speak. She said the new GM, Sam isn't available and he won't be back until tomorrow (so another day of $115 added to the bill). I asked if she could write Sam's number on the card so I can call him and she wrote the office number where she was at! She was trying to be sly. I called the number and she answered. I wish you the best of luck if you ever have to deal with that thing or this place. She's definitely a pit bull.

These people disgustingly profit off of the hardships of others…read more A woman breaks down on the side of the highway, the police tow it to one of these places, and they find every reason to keep it there as long as they possibly can to accrue lot fees.

Tuan and BD Towing: Angels in Disguise…read more I can't say enough about the incredible service I received from BD Towing, and especially their driver, Tuan. I found myself in a terrifying situation, stranded in the Caldecott Tunnel during rush hour with a dead car and a wife who was about to become a widow (just kidding, honey!). Car is fine but I ran out of gas *i am an idiot. After calling multiple towing places and 911 but no one showed up, the situation was getting dire. As if by magic, Tuan appeared like a knight in shining armor. Not only did he rescue us from a dire situation, but he went above and beyond by driving us to a gas station and charging us half the price of other quotes. Tuan is a true hero and a shining example of humanity at its best. BD Towing should be incredibly proud to have such a compassionate and skilled employee. Thank you, Tuan and BD Towing, for saving the day! BTW, Tuan just happened to drive by, CalTran and none of the other tow guys showed up LOL. Faith in humanity restored! (See attached photo of our rescue.)

Here we go again they've targeted me yet again this time my vehicle was parked in a yellow parking…read morespot first come first serve with a permit. I have a permit. We've been parking there all the time never an issue never a warning never nothing and here again today, they just towed my vehicle. I can't keep playing these back-and-forth games and I am tired of the harassment.. this company needs to either go under or do better because you are a terrible and shady shady business. You should be ashamed of yourselves. The manager has never actually at the office and never actually does her job. I'm sick of it. Stop harassing me and leave me in my vehicle vehicles alone, especially when they're permitted and parked in spots that they're allowed to be in every time, it's some kind of game with these people don't ever do business with this company.

If you need a tire fast, sure but otherwise, skip them. I paid $300 for a tire with severely low…read morepressure. Pros: - showed up fast - worked fast Cons - gave me a bottom line tire - tire was extremely low on air, when I got it, it was at 16 PSI (my tire light went on and I had to fill it myself later) - charged $300 and didn't even fill or check that the tire was at the right PSI UPDATE: He called me 7 times and then begged me via text to remove the review. He gaslit me and did nothing to fix the situation.

We arrived in Emeryville with a flat tire. He arrived in 30…read moreminutes. The whole service repair took less than 30 minutes. What a relief! He was professional and courteous.

Provided the best quote for a new battery and oil change. Arrived on time, finished on time and…read morewas professional. Great experience without ever leaving my house. I highly recommend.

Car trouble on New Year's Eve is not a nice way to start the year. However, finding Marquez…read moreDEFINITELY helped take the stress and financial sting away! My 2012 Kia So was left 45 miles away after ubering home. I didn't even need to be with my car for them to diagnose and fix on the spot. They first came to me to get the car keys, drove 40 miles to my car, ran a diagnostic and was in great communication via text and phone calls regarding the situation. I also appreciated the fact that they were willing to try cleaning things first before jumping to the money grab. They also did a great job explaining what was going on, options and potential costs without being. Service really is guaranteed, they were willing to come out, no charge and run a diagnostic a couple days later to ease my mind about a light that came on. HIGHLY RECOMMEND

Really appreciated the help, knowledge, care and attention to detail for a safe transport for a car…read morenear and dear to me. Thank you!

Friendly, extremely responsive, and dispatch time offered was lightning fast! We ended up not…read moreneeding a tow after all, but I'll definitely keep their number saved for the future.

Really good service and nice price range There are also really nice They pick up your car asapread more

From the owner: Roadside assistance we do tow, jump start, tire change Open 24 Hours everyday.read more

Called, and the guy who answered said they only service big rigs apparently…read more All the other reviews seemed to indicate they service normal cars too. Not sure if the guy who answered was telling the truth.

I don't normally post a review on Yelp, but I have to leave a review for Servin's tire service…read morebecause he saved my life. I had a flat tire around 5:40pm and no tire stores wanted to take me in at that time because they all close around 6pm. I called bunch of road side assistance's but none of them could fix my tire. All they offered was changing my flat tire to spare donut tire for a charge. Then I found Servin's tire service and called him up. He didn't pick up at first but he called back. I asked him I was in Pleasanton and he said he can come and fix my tire at 8:00 pm! About 45 min later, he came to my car, fixed my tire and I was able to drive back home which is about 90 miles away from where I was stranded. His price was fair and service was quick and excellent.

These guys did over $21k worth of damage to my Mclaren by the way they strapped it down - I have…read morethe photos of before it was on the bed, and then after. Ripped off my front fenders and bumper and then stopped all communication with me. Do not allow this company to touch your car!!! They are denying all damage. Total scum of a company.

This place has stolen from me and they need to pay me back. My brand new Toyota 4 runner that was…read morepaid in full and registered to me was taken to Concord tow. I had to pay them 8,000 to get my car out and then my car was taken again. When I tracked my car down I was told they auctioned and sold my vehicle. I then purchased a truck that I paid in full on and was registered to me. I was mugged and my car keys were taken. The vehicle was taken and had all my belongings in it as well as a 3,000 bike. I was told this car was auctioned and sold as well. I really don't want to have to go through a lawsuit . I was in a hospital and was unable to do anything until now. I just wish they would resolve this!

I was stranded at Snoma Raceway called the number. Great phone system routed me to a technician…read more"Daniel". Starting diagnosing my Coach ultimately needed parts , but we're able to order them overnight. Daniel and Ed showed up the next day changed out my AC compressor and my serpentine belt. Charged my A/c on the spot after a pretty big job remote at the speedway. Great communication, and got the job done correctly. The first time I could not be any happier now on my way back to Arizona.

With the new emissions standards for California in place, I needed certified testing for my…read morecompany's diesel truck and found Ed and his team of professionals to help me out. They went ABOVE AND BEYOND to ensure my issues were resolved even updating me with new results as they became available! KUDOS to a great team of people who care about their customers and their business! Will definitely continue to do business with them from now on!