I never like to leave a bad reviews but I feel like this had to be done. You be the judge. I was charged 4.5 hours of labor at $150 bucks an hour for a coolant flush and a glow plug job which I provided him the parts (4 glow plugs and harness). Nothing technical. Out the door price was $685. Granted my coolant system was jacked up! Pudding like crap in my reservoir. I know I have to replace parts but the engine was not over heating. Oil wasn't in the coolant system cause my dip stick on the engine oil was good. I'm no diesel mechanic but damn I could have done a better flush job than that! My system had a little better flow but still had a bunch of crap in the system. (If I only watched the YouTube video before I took it to this shop! ). On top of a bad flush job(he said he flushed it 5 times?), my check engine light still on from the glow plugs. After $685 bucks any good business person would pull codes out of good faith and see if the glow plugs and harness was working? It only takes a minute to plug the scanner in?? He did not. I'm not saying that he did anything wrong, I knew the charges before hand, but I was in a bind and I thought I could trust his expert opinion. All I want is a trusted mechanic....period. After picking up my car I took it home not any better. Prolly worse cause now I have all the glow plugs on the passenger side throw'n codes. I went home and YouTube'd coolant flush on a 6.0 and it made me even more angry. Remember he charged me $685 bucks worth of "labor". When I flushed it myself all I needed was a baby crescent to open the flush valve under the car and run fresh water through the system while the truck ran. That's it!!! You tell'n me that 4.5 hours of labor required loosening up a hose clamp and sticking a hose with running water in the reservoir to flush the system is all u did??? I feel like cause I just lost $685 bucks....and it's not so much of the money, it's the feeling of being taken advantage of. Come on Joseph....I don't think that was right! You be the judge. I'm sure he's a qualified Ford diesel mechanic, but he's the owner and operator. None of his staff are qualified diesel mechanics. He said it himself. He told me that he has to train them and watch what they do if they work on a Powerstroke. I'm hoping he makes this right. I know he gotta pay bills just like any one but this is just bad business. Please tell me I'm missing something....I hope Joseph can make this right cause I would take this review down in a heart beat. read more