My review is only with regard to the Parts department at Y/S Sports Center. I have never purchased…read morea bike there. The parts department has people that deal with dozens, if not hundreds of unique requests in the course of a day. The folks behind the counter are knowledgeable in a vast array of applications. I'm still trying to stump them. They often have the parts I want, whether a chain, brake pads, or synthetic engine oil in stock. And even when they don't, they are more than happy to special order and get my items in a few days with no shipping cost added. 5 stars out of 5.

Absolutely Disgraceful - Bill Would Be Ashamed…read more If I could give zero stars, I would. Ever since James took over the shop, it's been a complete disaster. Bill must be turning over in his grave watching the legacy of his once-respected business crumble into this joke of a garage. I took my Harley in for service and ended up returning multiple times, each visit leaving my bike in worse condition than before. I finally had to take it to a professional shop in the Bay Area just to undo the damage. The mechanic there literally asked if someone was trying to kill me/us. That's how dangerous the work done here was. A new rear tire was mounted incorrectly, causing rubbing and leaving a deep 1/2-inch gouge around the entire tire before we realized what was happening. They also installed used parts without my consent -- completely unacceptable. When I went back to confront them and request a refund, I was smugly told to "take it to small claims court, others have." So, that's exactly what I'm doing. It doesn't stop there. My girlfriend's son took his bike in for a basic oil change and left with a cracked reservoir and a brake handle that literally fell off while he was riding it home. This place isn't just unprofessional -- it's outright dangerous. Stay far away. This shop is a lawsuit waiting to happen, and I genuinely fear for anyone trusting their lives to the work being done here.

My Harley had been parked a long time so it needed new tires, new battery and a complete service…read morebefore I could sell it. James took care of it and then found a buyer for me, so I am very happy with his service.

Mike was really helpful with my purchase for my kids first dirt bike. Really friendly and…read moreknowledgeable, I will definitely come back for my next purchase.

There aren't many dealers around like Cycle Stop any more. There is more knowledge between Mike…read moreand Jan than the rest of county's dealers combined. I have to laugh at the guy from Pebble Beach with the one star review. This isn't the peninsula, bro, if you need something you need politely ask. This shop is a no-nonsense, old-school shop. They don't have a ton of inventory, but if it comes from Honda, these guys can get it for you. They also can get stuff through the typical distribution channels that supply all the other shops. I just wish Honda made a bike I like, but thats another story. For now I use Cycle Stop for ALL of my moto needs, Honda or not. We're getting a Trail 125 for the wife this year and Mike will be the only guy I'd get it from. My only issue with them, is that I always plan to stop in for some Motul800 and wind up talking to them for an hour. That gets me in more trouble than the spending.

Well, we came today to give it an another try since they still had one of the bikes we wanted and…read moreit was a completely different experience. I asked Greg Bumb for help and he immediately left what he was doing and well... I bought the bike so yeah, I guess this time was way better and I'm actually a bit impressed of how fast they assisted my husband and I so thanks Greg for your help.

I have to say this was by far the best experience I've ever had when making a purchase. Hilary was…read moreamazing straightforward and honest. I came in already knowing exactly what I wanted so all I had to do was the paperwork. That process was maybe an hour if that. I have to give them kudos because I was surprised when I got home to see a full tank of gas. They have a wide range of motor cycles, ATVs, street bikes, side by sides, and jet skies.

Salinas Motor Sport gave me a great experience, but I have to be honest -- Adrian stood out the…read moremost. Not only was he helpful and professional, but the man is straight-up handsome. He's got this strong, sharp horse-jawline that you really can't ignore. He was respectful, easy to talk to, and honestly made the whole visit a lot better just by being there. Great customer service and great energy overall. Definitely recommend this place -- and shoutout to Adrian for being an absolute standout.

I Called to try to reach the parts department to ask and see if they had a part in stock or could…read moreorder one for me I stayed on the line while it was getting me connected to someone a lady answered said "it's" and then I heard her slam the phone and it next hung up I don't know if they just wish for people to show up instead or don't want to help people out at all?

This place used to be great when the original owner was around. I came back here a couple years ago…read moreto get my Multistrada forks rebuilt because they were leaking, and the forks ended up leaking again only a couple months later. I went to the dealership to get it looked at, and they said Evolution didn't change the bushings, and photographed damage to the coating on the fork tubes where they go inside the legs. Now the forks start leaking every couple thousand miles. I can't prove this damage happened because of Evolution, but the dealer realized he should take a picture of the fork tube, and Evolution's mechanics or technicians apparently didn't. Either way, it's not worth bringing a bike here again.

Had so much fun and staff is amazing! Will for survey be back. Shout out to aries!.......read more

Quick, attentive, personable and thorough service. Will be coming and recommending others.read more

One person only putting the time in to you baby is what your looking for this is it. Jimmy goes…read moreabove and beyond the shops that just do in and out. It's like giving your bike to family. If it's not finished right away he's making sure it's done right. I have had at least 4 different jobs done on my bike from mods to maintenance.

Brought my 2024 Yamaha Tracer 9 in for recall work related to the throttle control…read more End result - OMG - it's like a new motorcycle - it handles so smooth and gracefully now I regret not bringing it in sooner. They put the "sport" back into the sport touring. They did some additional tuning work with their basic service that certainly contributed to the end result. The only downside is that I had to wait 4 weeks to get the work done due to their busy schedule. Nonetheless, great work is great work. This establishment has my full and total endorsement ;-)

Went with the intention of buying a Honda nt1100 but apparently they don't allow test rides and…read moresaid I should try a different dealer to do a test ride. So do a test ride somewhere else and come back to them to buy? Strange business model. I was pretty sure I would be riding away with a new bike from them last week if I could have tried it out first.

Outstanding Family-Friendly Service - She Made My Daughter's Day!…read more Stopped by the Monterey Harley-Davidson store on Cannery Row (700 Cannery Row) with my daughter on Tuesday, February 10, and we couldn't have asked for a better experience! This little shop has a fantastic selection of Harley apparel, gear, and accessories, plus that unbeatable ocean view right on the iconic strip. The sales lady who helped us was incredibly friendly, super knowledgeable, and genuinely helpful. She took the time to chat with my daughter, listened to what she was interested in, and gave spot-on suggestions that made her purchases perfect--no pressure, just great advice that turned shopping into a fun, memorable moment for both of us. It's refreshing to find staff who make everyone feel welcome, especially when including family in the mix. If you're in Monterey browsing Harley stuff (or just want some cool branded items with a scenic backdrop), this place is a gem thanks to service like hers. Highly recommend--5 stars all the way! Thanks again to the team for the warm welcome. Ride safe!

The lady who helped was a kind and helped me pick out the perfect outfit for my night out on the…read moretown. Not only did she help me once! She helped me twice that day! The store was nice and tidy with get clothing options and riding accessories!

I purchased an Africa Twin almost a year ago and it was a great experience with Rob and JT. I…read morerecently found the right switch cluster was lose and vibrating. I took it to San Jose Honda GP Sports and they said its not covered under warranty. I went to Hollister Honda today and they fixed it right away!! Rob and JT were fantastic as usual and I met the owner who went out of his way to explain they will always look after their customers!! I am so impressed with this business I recommend everyone go there for a bike or a side by side!!

The owner Ray and Angela are amazing people super helpful and go beyond to take care of their…read morecustomers. When we bought our Indian we didn't just get a bike we got a family. They truly care about their customers and your family. Wonderful business ran by amazing people. I highly recommend them you won't be disappointed.