Great to work with. We were returning an older model WIFI 6 which was shipped to our house for us…read moreto install.

Had cox now spectrum - can't log into fox to paid for items. Customer service answered after 45…read moreminutes on hold - then transferred my without addressing problem . No way to provide feedback otherwise - time to shop for a different provider!

Would not like to be on hold for over two hours and still not getting all my channels. Had a tech…read morecome out multiple times for same issue. Verizon in Chesapeake is the worst cable service I've ever had!

They won't stop charging us for Internet service at our old address even though we moved, canceled,…read moreand switched to Cox months ago.

awesome service & priced fairly. he did amazing work & was very fast, book with him! :)read more

Arranged for an install, got a day set up. Never got a message or call to sset up a time. Pretty…read moremuch ghosted. Just a waste of time. I understand being busy, but leaving someone hanging is not good business.

DISH is moving more and more channels to streaming services. We decided to cut the plug. When…read moretrying to cancel service, my wife was told, we had multiple credits on our account. Funny, these credits never appeared on a billing statement. She was also told she could lower our bill from $160 a month to $120 a month for the same service. Why weren't we proactively informed of these 'credits' and the offer of a lower price. What douchebags these people are. And now, they offer cellular service. In my world, you take care of your faithful customers first. This man and his wife should be shunned. No, I am not Amish, but it seems appropriate here. I feel sorry for others who don't have strong streaming services. Our deal with Verizon will save us about $200/month. If you can, dump Dish. They are definitely not on your side. As a final kicker, they will charge us $25 for a shipping box to get their equipment back. And, no, we cannot use the account credits to offset those charges. DISH SUCKS.

Horrible customer service. Incompetent chat reps and techs…read more. Via Satellite doing business as Dish Network out of Front Royal VA is a major culprit. First technician to my house was so stoned he could hardly function. The last one arrived with his butt crack showing, left his trash at my house and complained that the 'lady down the street' gave him a bad review! I thought the service follow up interviews were confidential!! Service where I lived before was excellent. This area contractor has left me completely disillusioned with DISH and highly regretting my unbreakable contract!

Well I only visited here for about 5 minutes…read more My babe was lucky enough to win tickets from one of their online contests. Therefore, I had to come here to pick up the winnings. From the Monitor Merrimac tunnel it's about 5 minutes away. The drive from Chesapeake Square Mall wasn't that bad. Seemingly, there was no traffic around the 3pm hour on a Wednesday. The office was not hard to find at all. It's walking distance from interstate 664. There wasn't any security block I had to pass before walking into the office. I expected to be "buzzed" in, but I guess they have an open door policy. Trustworthy people I assume! Soon as you walk in there is a conference size table for 8 or more. And a television set on the station Sky 4 TV! I was greeted by someone immediately. She was friendly and the wait wasn't long at all to claim the winnings. If my babe came to pick up the tickets, they would have requested to take his picture and post it for all to see. But because I picked up the tickets, my photo wasn't snapped. This locally owned TV Station plays a lot of local events which is awesome!! Alongside the local events, it also airs The Family Guy and other family oriented programming. Seems like a quiet office and they are always hosting contests on Facebook and Instagram. Happy winning :)

This is the only locally owned TV station covering all of Hampton Roads. Nice variety of somewhat…read moreolder sitcoms and interesting weekend movies. Their big contribution is the way they cover many of the community happenings that other "local" stations don't. Like the ODU Basketball games, The Oceana Air Show, Christmas Parades, etc. It's nice to see a small, caring privately owned company still getting by in this economy.

I'd give them LESS THAN ONE STAR but it won't allow me to.... We had them hook us up 4 months ago…read more A kid came out and said he had been on the job2 months ... It showed... through no fault of his own. Poor or NO training. It took him OVER 8 HOURS to get it connected. Finally gets it working and leaves, late at night. He had trouble getting help without a smart attitude. (that was our first clue) Day ONE, signal goes in and out. Call them and they got it working again. Day 2, "searching for signal" was our best channel. Day 3, same channel. I called to cancel. They didn't like that ... I reminded them that FEDERAL LAW SAYS I CAN CANCELL ANY CONTRACT WITHIN 3 DAYS. They tried to get us to change our minds ... lol. They then told us there was a $470 early termination fee ... OH REALLY .... After a brief discussion they said they'd send a box to return their equipment. I also told them they no longer have permission to go into our bank account, ( I called the bank to make SURE) and to send a bill to us. We got the box over 2 weeks later .... We packed everything up as instructed, and sent it back. Then came the e-mails saying we owed 2 months of service !!! I figured it was just a glitch. We ignored it. Then comes another e-mail saying we had an overdue balance and owed $420 !!! And to call them IMMEDIATELY. That I did !! I was NOT very polite. I asked if they had ANY clue what they were doing... He apologized, and I did too. It clearly wasn't HIS fault. So after explaining everything, he told me our account was under review. We'll know in a couple weeks if we get an Attorney or not. NOT JOKING. If they think they're going to charge us about $1000 for nothing but aggravation, THEY'RE OUT OF THEIR MINDS. Oh, Almost forgot, I tracked the return box back to California and the USPS there stated that "THE CUSTOMER" refused the package ??? Not sure if that is a game to leave me hanging for the nonreturn of equipment or what ?? My next action will consist of alerting the CONSUMER PROTECTION and the BETTER BUSINESS BEAUREAU. ..... DO NOT LET THESE PEOPLE INTO YOUR BANK ACCOUNT ... BELIEVE ME. We got ROKU ULTRA and are very satisfied. Should have went with them from the start. WAY more channels and MUCH less expensive.

I had Direct TV for 20+ years, I have had numerous bad experiences. Finally I called to cancel…read moretoday. They cancelled Newsmax this year and One America News last year. Gotta go. Worst customer service I have ever had.

Slow WiFi. I pay for 300 but get only between 10 and 16. Had this problem for over a year. Customer…read moreservice is not good. I used Cox in CA and found them to be slow too. So thought I'd give Fios a try. Waited on hold over an hour. Text messages on their web site are not responded to.

The worst customer service experience I have ever had. I had a bad conversation, on hold for 81…read moreminutes, complained, promised a response within 24 hours... 50 hours later had someone call who said she would respond with an email and did not. Once no response, tweeted about the event and Verizon Twitter responder says will respond next day- and did not. Bad event just got worse. I'm not sure I will ever use Fios again.

Cannon recommend these guys. One disaster after another and this is what we are left with. We asked…read morefor the tv to be centered on the wall but it's basically sitting on the mantle. The first time they were out here they were five hours late with no communication, made several measuring mistakes which resulted in 9 holes in our wall and the technician staying until almost midnight. He left the tv not mounted properly for two weeks before he finally came back and still didn't mount the tv properly. We are now out $600 and will need to hire someone else to mount the tv properly. They also accused me of trying to discredit their veteran-owned business by leaving a bad review even tho the pictures speak for themselves. And btw the husband is a combat veteran so that accusation is laughable.

This place was awesome!! I called in last minute and on a weekend. The owner came in to install a…read morewall mount the very next day. I would recommend this place to anyone, support local business!