I'd give them LESS THAN ONE STAR but it won't allow me to.... We had them hook us up 4 months ago…read more A kid came out and said he had been on the job2 months ... It showed... through no fault of his own. Poor or NO training. It took him OVER 8 HOURS to get it connected. Finally gets it working and leaves, late at night. He had trouble getting help without a smart attitude. (that was our first clue) Day ONE, signal goes in and out. Call them and they got it working again. Day 2, "searching for signal" was our best channel. Day 3, same channel. I called to cancel. They didn't like that ... I reminded them that FEDERAL LAW SAYS I CAN CANCELL ANY CONTRACT WITHIN 3 DAYS. They tried to get us to change our minds ... lol. They then told us there was a $470 early termination fee ... OH REALLY .... After a brief discussion they said they'd send a box to return their equipment. I also told them they no longer have permission to go into our bank account, ( I called the bank to make SURE) and to send a bill to us. We got the box over 2 weeks later .... We packed everything up as instructed, and sent it back. Then came the e-mails saying we owed 2 months of service !!! I figured it was just a glitch. We ignored it. Then comes another e-mail saying we had an overdue balance and owed $420 !!! And to call them IMMEDIATELY. That I did !! I was NOT very polite. I asked if they had ANY clue what they were doing... He apologized, and I did too. It clearly wasn't HIS fault. So after explaining everything, he told me our account was under review. We'll know in a couple weeks if we get an Attorney or not. NOT JOKING. If they think they're going to charge us about $1000 for nothing but aggravation, THEY'RE OUT OF THEIR MINDS. Oh, Almost forgot, I tracked the return box back to California and the USPS there stated that "THE CUSTOMER" refused the package ??? Not sure if that is a game to leave me hanging for the nonreturn of equipment or what ?? My next action will consist of alerting the CONSUMER PROTECTION and the BETTER BUSINESS BEAUREAU. ..... DO NOT LET THESE PEOPLE INTO YOUR BANK ACCOUNT ... BELIEVE ME. We got ROKU ULTRA and are very satisfied. Should have went with them from the start. WAY more channels and MUCH less expensive.

I had Direct TV for 20+ years, I have had numerous bad experiences. Finally I called to cancel…read moretoday. They cancelled Newsmax this year and One America News last year. Gotta go. Worst customer service I have ever had.

Never a line, superior customer service. If you are indeed looking for service or even have any…read morequestions look for Britni, she's always smiling and willing to help

Terrible as an ISP. Regular outages. No accountability. You only get a $3.20 credit if you complain…read moreand you can never get an actual person on the phone, instead you need to text or use facebook messenger. Rude customer service. I am aware that there are a lot of people working from home and students going to school remotely, BUT they are still charging everyone the same amount per month and even have the gall to sell us new modems, as if that's the problem! September 1, outage--lasted several hours. September 11, 2020: outage began at approximately 4pm and I understand it was restored about 2:30 am on the 12th; today, 9/18: outage at 3pm and finally restored around 6pm. This is unacceptable. They have a monopoly, but their infrastructure, which has clearly not been kept up is now failing this test of COVID. BREAK UP THE MONOPOLY NOW! Once that happens, Cox will have to do better or go out of business. Competition is GOOD for the consumer.

awesome service & priced fairly. he did amazing work & was very fast, book with him! :)read more

Arranged for an install, got a day set up. Never got a message or call to sset up a time. Pretty…read moremuch ghosted. Just a waste of time. I understand being busy, but leaving someone hanging is not good business.

All members of this location were exceptional and very professional. The associates who assisted me…read morewere super kind and pleasant and made this an easy and quick experience for me.

Recently went to cox for their phone service. Cheaper for…read moresure, however they aren't real helpful when it comes to their phones. After 2 weeks of connecting with cox. Having a few issues with my phone, The gentleman who waited me was not very helpful

Well I only visited here for about 5 minutes…read more My babe was lucky enough to win tickets from one of their online contests. Therefore, I had to come here to pick up the winnings. From the Monitor Merrimac tunnel it's about 5 minutes away. The drive from Chesapeake Square Mall wasn't that bad. Seemingly, there was no traffic around the 3pm hour on a Wednesday. The office was not hard to find at all. It's walking distance from interstate 664. There wasn't any security block I had to pass before walking into the office. I expected to be "buzzed" in, but I guess they have an open door policy. Trustworthy people I assume! Soon as you walk in there is a conference size table for 8 or more. And a television set on the station Sky 4 TV! I was greeted by someone immediately. She was friendly and the wait wasn't long at all to claim the winnings. If my babe came to pick up the tickets, they would have requested to take his picture and post it for all to see. But because I picked up the tickets, my photo wasn't snapped. This locally owned TV Station plays a lot of local events which is awesome!! Alongside the local events, it also airs The Family Guy and other family oriented programming. Seems like a quiet office and they are always hosting contests on Facebook and Instagram. Happy winning :)

This is the only locally owned TV station covering all of Hampton Roads. Nice variety of somewhat…read moreolder sitcoms and interesting weekend movies. Their big contribution is the way they cover many of the community happenings that other "local" stations don't. Like the ODU Basketball games, The Oceana Air Show, Christmas Parades, etc. It's nice to see a small, caring privately owned company still getting by in this economy.

What a fantastic job Chris and his team did mounting our TV over the brick fireplace. They were on…read moretime, affordable and professional, even cleaned the TV screen! If you are shopping for a good installer, call Chris.

Chris did a great job! I wanted to see if a flat antenna could pull in some stations and if so,…read morehow to work the remotes. He was prompt, patient, and professional, and had my antenna up and working in short order. I am not tech savvy, but Chris was able to explain the "how to" and answer my " what if" concerns clearly. Chris is a kind and smart expert who inspired my confidence and did so quickly and at a reasonable price.

Cannon recommend these guys. One disaster after another and this is what we are left with. We asked…read morefor the tv to be centered on the wall but it's basically sitting on the mantle. The first time they were out here they were five hours late with no communication, made several measuring mistakes which resulted in 9 holes in our wall and the technician staying until almost midnight. He left the tv not mounted properly for two weeks before he finally came back and still didn't mount the tv properly. We are now out $600 and will need to hire someone else to mount the tv properly. They also accused me of trying to discredit their veteran-owned business by leaving a bad review even tho the pictures speak for themselves. And btw the husband is a combat veteran so that accusation is laughable.

This place was awesome!! I called in last minute and on a weekend. The owner came in to install a…read morewall mount the very next day. I would recommend this place to anyone, support local business!

Had some blinds installed today and the quality of work was excellent! He took his time and…read moreinstalled each one perfectly, they look great and I'm so happy with how they came out!

Reginald and Brandi are amazing, affordable and came thru! We love our TV being on the wall now and…read moreReginald did an awesome job in a timely manner! They took care to take Covid prevention which is so respectful. We are super satisfied and totally recommend RBJ for a job well done!