They did half of what they said they told me they would do, whereas AppleOne did all of what they…read moretold me they could do, therefore OfficeTeam only gets half the rating AppleOne does.
They share an Office with Creative (which is run by Robert Half & Accountemps). So I interviewed all at once many months ago when I first moved into the city.
Laura from Creative was nice enough to introduce me to Adriana from OfficeTeam. Like Laura, she was professional during the interview, seemed like she knew what she was doing. They talked a big game, sold what they could do well, but didn't actually do it. They never found me any part or full time work, whereas AppleOne quickly did. I barely ever heard from Adriana after that day.
Dani from OfficeTeam did find me day to day stuff, but it was always last minute when they'd make you aware - such as a few days before or day of. So unless you sit around all day with an open schedule, the day to day work is very short notice. But I guess at least she tried to do something, so points there.
If you ask them about their poor reviews online, or if they're reading this they might be thinking, "Oh it's because we couldn't find them work so they're just mad." But other agencies did find me work much faster, so I'm rating them based on what I experienced elsewhere. And it wasn't that this company got me some interviews, and this other company got me a couple more interviews and I landed a job. I'm talking a large discrepancy, so OfficeTeam was probably not trying very hard. So, the fact is that they didn't do their job near as effectively as other temp agencies. Also, they messed up on some of my paperwork, and I had to go to their office to fix it - they forgot to get the info on Green Card which could have been a big HR screwup.
I couldn't fairly give them 1 star though. A major positive is that they're polite and easy to deal with on the phone. Some recruiters take a long time to reply to Emails, respond to timesheet software issues, or sound angry on the phone. Neither Laura or Adriana were ever moody on the phone and were always polite. They're fast when returning Voicemails and Emails, tend to still be in-office after 5pm. Same with Dani, but Dani would pressure really hard for the day to day jobs, she'd try to get a "yes" before even describing to me what the job entailed or the pay. She'd make a fantastic sales person, probably a big fan of the book "How To Get To Yes."
(Edit: I gave them a below-average review on a survey they Emailed me. And someone from their office called me and told me what they could do better. I essentially told them that they probably could have tried harder, because other temp agencies did a better job. They said stuff similar to when I interviewed, that they'd find me this & that, and I never heard from them again which was what I assumed would happen. But at least they read their surveys, so you know at least there's some sort of effort given in this aspect.)
Overall, I've probably spent more money on parking meeting them and filing paperwork at their Seattle office, than money made from work they've found me. If you're new to the city and randomly job searching, they're probably worth a quick shot to send your resume online to, but I wouldn't expect much effort on their part past the initial interview.