Fantastic Company!! I recently had them do work on my roof, porch and install a sump pump. They went out of their way to make sure I had the correct type of roof on a low pitch part of my roof. When Mike and Lee saw the condition of the roof boards after removing the shingles they switched to "peel and stick" roll roofing. This caused extra work and expense for them because other materials had already been delivered, but they wanted to make sure my roof was done the right way. The roof looks great! Steve, Dino and his crew did a great job on the porch and the sump pump. The porch looks so much better now that it is level and the cracks are filled in. The water does not all run towards the house and into the crawl space. I really appreciate the extra effort to get the sump pump deeper. The only access was a small opening inside a bedroom closet. I know how much more difficult it made the work because they had to dig in a small confined area and they were digging into wet clay. It is so much nicer and safer with the discharge pipe relocated to the other side of the house instead of running across in front the gate. Now I can simply go into the closet to start the pump. I used to have to go outside and bring a hose in through a window before pumping water out of the crawl space. Everyone was so friendly, polite and professional. This is a great company to deal with and the work was excellent!! I will definitely call them again and will recommend them to everyone I know. read more

The biggest ripoff company I have ever had to deal with. They don't do what they said they were going to do and wouldn't fix it. Had to hire a different company to remover everything they did and redo it. Do not take a chance they will rip off the most vulnerable person with no conscience. read more

Roof leaks but owner refuse to send worker to fix it. He come out to do patch work that doesn't fix the problems

ABSOLUTE HACKS! We had SAS replace our entire roof with a 50 year warranty in addition to 15 sheets of plywood. We recently noticed that many areas of the roof are sagging horribly and not even safe to walk on. The shingles are blowing off in addition to active leaking. It took over a month to get someone out to the home to look at the issues after repeated phone calls. SAS, could care less about our concerns. The owner, Steve Safie finally decided to show up two hours late. He was condescending and rude. When asked his thoughts after looking in the attic, he stated he had none and got in his truck and left. It was discovered that the ridge vent system was not properly installed. The ridge was not cut out to vent the attic, even though it was installed on the exterior of the roof, except for a very small section right above the attic access. Being that we are unable to climb in the attic due to our age, it was purposely cut out right above the opening to appear to be done correctly from the floors vantage point. As a result of no ventilation in the attic, the plywood is delaminated and incomplete failure due to excessive heat and humidity thus the reason of the sagging on the roof. The entire roof needs to be replaced along with all the plywood. We have a $31,000 estimate to fix the roof, not including the possibility of truss damage and mold, due to humidity being trapped in the attic. This assessment has been confirmed by three other roofing contractors in our area. They all stated the same thing, this was done purposely for whatever reason. In addition to the lack of venting, it was discovered that none of the 15 sheets of plywood were replaced at the time of roof installation. Spoke with Steve the owner of SAS this afternoon, he refuses to do anything for us, besides giving us our money back for the additional plywood that we were charged for and never was installed and then hung up the phone on us. Now our only option is to take legal action against SAS in which we are already pursuing. Based on our three inspections and numerous photos and documentation, this should be an open and shut case. Local problem solvers next on the list! The general public needs to be made aware of such blatant lack of responsibility on behalf of SAS Home Improvement. Terrible company! Beware! I would definitely look elsewhere when selecting a qualified roofing contractor. read more

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Great experience with SAS- Clean, efficient polite and excellent customer service. I would 100% recommend this company every time for any basement water leaks ect. read more

The crew headed by Andy finished our roofing job today. They began Monday morning and were done by 10 am this morning. The dumpster was delivered last Sunday. The materials and crew arrived early Monday morning and went right to work. The cleanup was constant and the knob was professional in every way. We had gotten a few other quotes and SAS was very competitive. Higher than one, lower than the other The materials were first rate and we couldn't be happier. Our salesman Larry had explained the entire process to us ahead of time and there were no surprises. Great company great people great job!!! read more

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basement drain backup and SAS quick and professional and priced very fairly thx you howard read more

It took a couple phone calls to get our time slot and day to have the work done. When the man came to do the work (on a Sunday) he was very friendly / professional / went beyond our expectations/ cleaned up his work area before leaving the house. He was working alone all day. His time slot was 9:30 am, his arrival was 10:00am. He arrived at 10am and left by 4:30pm. Thank you for doing a WONDERFUL JOB!! We live in Warren MI and we were also happy to find a company local. read more

We hired SAS to install a new roof on our house and garage. They were quick to estimate and get the work done. From signature to installation was about 2 weeks. The on site crew was respectful, quick, and very responsive. Very happy! read more

when called they came very soon and injected my wall. I have not had any more leaks. would call them again.

Needed repair work on toilet in house closing on asap. They arrived fast and repaired. Customer service of rep on phone and repairman who came out was outstanding. Rep on phone was extremely helpful and responsive. We spoke and texted back and forth regarding work needing to be done to get most accurate prices. Highly recommend. read more

Dino and gang did a good job on leveling & grouting our concrete, and I gave them a 5* review then. However, after saying he'd come by for an estimate to do some additional grouting he never showed, didn't return calls, and even SAS Central /Christine couldn't get him to respond. They are too overworked to be trusted on your job these days, IMHO. read more

the company was good as a whole-the only issues i had is when they took my washer and dryer apart-it was put back to get her correctly and water leaked in a particular area in the basement and the dryer wouldn't get warm-and instead of fixing it right away-i had to wait until monday when this happened in a friday. instead of them informing me that some of my wooden sleeves broke-they just left them and i had to say something all in all-they were good-put down a barrier to protect my flooring-were consistent with coming/leaving the same time everyday-communication was great and everyone was nice and professional read more

We had an extensive exterior basement waterproofing job done by SAS 18 years ago. When it started leaking again I had Steve come out to look at it because we had a lifetime warranty with them. Steve told me the warranty only covers their "interior" systems and he gave us a quote to install an interior system. We are in the process of having the exterior walls completely re-excavation by another company and we are finding out the SAS did not do the repairs to our foundation, drain-tile or soil like we paid for. The drain tile was not replaced. The walls were only partially waterproofed. Only a small amount of gravel was used as backfill. The topper is 2 partial filled 5 gallon buckets of old asphalt sealer were found buried around my foundation. Not cool! STAY AWAY FROM SAS!! read more

Nothing but good to say about SAS. I had a driveway and roof done by SAS. Both prices were fair and reasonable. The crew showed up when they said they would and were very professional. Dino and Larry were great and men of their word. Passing along info for SAS to one of my neighbors and one of my co-workers. Thanks again SAS!!! read more

We hired SAS by referral for our place in Chesterfield. We had them waterproof our basement, with clean outs. John explained what they were doing, we knew. But he reframed the process. It's messy work, the crew did a very good job of minimizing dirt outside of the basement. Nice job cleaning up to. Waited for a few rains to leave a review. Professional service. Thanks read more

Highest score, highest regard for our family, budget, home, existing grounds and additional needs. Dino was one of a few companies, from whom we received quotes on our concrete jobs. The things that were our most important concerns were, HONESTY, respect, Professionalism, skilled labor, and sincere human kindness. Now keep in mind...... we never expected to get all of these things wrapped into one company........ but we did that with SAS and more. To be as over joyed at the end of the work as we were at the beginning of the work is next to Impossible!!! BUT!!! Dino did it and I'm certain.....we are not the only ones who feel this way!!! Thank you so much Dino, we wish that you were involved in all of our home improvement projects. We'll be happy to take all of the services which your SAS company provides. read more

CON ARTISTS! They came into our basement to fix the leaking crack. Prior to doing so, he inspected the whole basement and said "this crack would be the only place there would ever be a leak if ever." He guaranteed it. I paid him and he did the job. He talked trash about all the other waterproofing companies about how they will quote you for all this extra work that you don't need done. Fast forward to some good storms. All of our carpets and wood furniture down there was ruined. It took them from July 5 until August 5 to call me back. And that's only because I kept calling when more and more water came in. They DID NOT uphold their lifetime guarantee. He told me, "you want me to fix all this for free?!" Yes I do because that's what the guarantee is, it's even written on the certificate they give you. After doing the job initially, the serviceman said "I could put a fire hose outside and there would never be a drop getting in." Well, hundreds of dollars in damages that they won't do anything about says otherwise. Save yourself the hassle and the money replacing your belongings and just work with someone else. read more

I had my basement waterproofed by SAS Services and they did a great job with explaining to me what had to happen to get the job done step by step. They also did a nice job cleaning up. My husband and I were very pleased with everything. Out of all the estimates they were one of the better quotes. There hasn't been any water in my basement since. I would absolutely refer this company. read more

Just an update: continuation of review above After me calling the company over 20 times to get a hold of someone to come and fix my basement they scheduled an appoinment which they cancelled twice, AGAIN !! STAY AWAY FROM THESE GUYS ! read more

I called this company after hearing about them on radio. I have a water issue in my basement. After meeting with the owner of the company he had assured me that his company had the experience to address my problem. But that was not the case the only fix that this company offer was the same as everyone. So $500 buck later nothing new nothing fixed just a patch. So this company may know what its doing but that was not the case in my dealing with SMS. I hope I'm a exception. . read more

I can not express how fantastic this company is! I have worked with several different companies and contractors and SAS Services is by far one of the best companies I have ever hired. Steve the owner has been out to my home to address our issues and has always honored his warranty work. The customer service is extremely professional and efficient. They deserve there A+ rating from the Better Business Bureau and I will always be highly recommending the company to family, friends and neighbors. Congratulation SAS for being a highly honored reputable company! read more

Was directed to call one of their plumbers when calling around to other plumbing services. I was told he could do the job same day. Our main drain had clogged and we couldn't even shower so I was just looking to get the drain snaked. I was directed to call a guy named Dennis, he was very friendly and he said to text him my info. We were really hoping he could make it there that night since it was only 2 pm and he was 20 minutes away in the next town but he said "we are out of his way". So he said he would be here at 9-10 am the next day and said itd be $150 to snake the drain. The next morning I am up and waiting 10am comes and goes... 11 am comes and goes... Finally at 11:35 he calls to say he'll be here in half an hour. At 12:40 my fiance got impatient and finally called him ready to cancel. He said "GPS says 5 minutes" 10 minutes later he finally shows up. He was very friendly the entire time he was here and after about 30 minutes of snaking the drain he says he only hit the tip of the main clog and that a 100ft snake isn't big enough. The only good thing about this is he said we didn't have to pay him then booked it out of here. It wasn't until hours later that I saw WHY he left so quick. He took off without putting the cap back on the main drain and left the housing for it wide open. He had completely sliced up the threads on the pipe and I can't even put the damn cap on. Unprofessional, poor time management, and reckless with our pipe. read more

Did an awesome job. Larry came out gave us the estimate and work was scheduled to be done the following week. The crew came out, tore the layers off the roof, replaced the plywood (there was a large hole in prior) and started laying the roof on. The entire roof was done including clean up right before dinner time. Excellent job, professional, and did great cleaning up. When it's time to do our siding and a little masonry work, we will definitely be giving SAS a call. read more

Met with Steve (owner) to look at the cracks in my foundation. He explained the process (said it would take and hour to fill and seal the cracks) and gave me a price. Then he called the office to make an appointment. The guys were to show up between 10-11 am. They showed up at 10am exactly. Bob and Diyar did a great job explaining the process and answering my questions. They cleaned up after and were done in an hour. I am a satisfied customer! read more

I hired SAS Services for basement waterproofing. I bought my house 12 y are ago and my basement has gotten worse and worse. I finally decided to hire a professional company to come out and waterproof for me. After going through a few other estimates that were very high pressure, I decided to go with SAS. The estimator was kind, polite, honest and saved me more money over every other estimate. The other companies put a lot of pressure on me and tried selling me things I didn't need. They helped my move my stuff in my basement. They put tarps through my basement while working. However when they finished the job, they forgot a tarp, but I called them and they came back the next morning to remove it. Not only did they do a great job, they were clean and efficient. With all the rain and snow melting we've had the last couple of weeks, my basement has been dry for the first time in years! read more

Called SAS Services after having water in my basement due to the heavy rains a few weeks ago. They came out right away and gave me the best estimate without any high pressure or exaggerated claims. Totally happy with their work and highly recommend. read more

I love SAS Services! They always come out to our house quickly, assess the situation accurately and offer fair quotes. In our household, we always get 3 quotes (from 3 different companies) for any work we need done. Typically the owner of the company (Steve) comes out himself to assess the problem and give us a quote. He makes sure we fully understand the problem and what work *exactly* will be done at what price. We end up picking SAS every time (most recently for silver-coating our roof) and I am continually appreciative of their honesty, integrity, professionalism and quality of work. read more

SAS Services was fantastic! They came out quickly, the crew was nice and professional. Not only did they fix the immediate problem but they went above and beyond to prevent future POSSIBLE problems, just in case. Great company!!! read more

Had issues with my basement where water was coming in. The team at SAS came in and fixed my issue the same day. Can't say enough about John and Justin and the team there. Thank you very much read more

After 6 months driveway had cracks, chipping and scaling. Dino said "I did nothing wrong". SAS warranty says 100% satisfaction but on the back of the contract it specifically excludes chipping, cracks, scaling, discoloration...... So no guarantee of satisfaction. I had 4 other companies say it was poorly done and should be torn out and re-poured. Dino said he'd get back to me..... still waiting. Having another company tear out and re-do. Seriously- stay away from this Company. read more

Well we were looking to buy an income property and my husband, realtor, and I all waited at a house 30 mins away for our 11oclock appt we made the week earlier. Not to mention they called to ask to change our 10 am appt to 11am. So we all are waiting and no show! My husband calls and the woman answers and casually says " oh the guys in St Clair Shores, he can't make it today" Then after she realized that it was an income property, she states " oh yeah, there's a $175 fee now for inspection". Stay away as other reviews say. This company is a joke. read more

SAS was great. I actually used them on a house I was flipping. The buyers agent told us the inspector was ranting and raving about how well the crawl space was done. Thanks to SAS. read more

This company is amazing. I got quotes from about 3-5 companies and nobody beat SAS. They came out, communicated with me every step of the way, very honest, and kind. I gave them another house to work on in Harper Woods and they've given me the same level of quality so far. I've recommended them to everyone! read more

I really appreciate the honesty and integrity of SAS owner Steve. I called SAS after dealing with another area waterproofing company who tried to pressure me into a very expensive "preventative" maintenance issue. I'm so grateful that I called to get a second opinion. It is rare to find companies who tell the honest truth. Thanks SAS!!! read more

SAS was surprisingly clean and professional. We were very pleased with the job they did waterproofing the basement of our Bloomfield Township home. read more

I live out of state and called several companys for my parents before I settled on SAS for there waterproofing needs . They came out and gave a great price while other company's were charging a lot more . The office called and scheduled in a Timely manner . The job was done quickly and efficiently they were clean and courteous we also had the roof done with them as well . Five stars for sure . Thanks SAS for making it easy on all of us . read more

"GREAT JOB" Steve came out, explained everything to us very thoroughly which was nice. We needed a sump pump installed as well as a draining system in our basement. John the foreman was very professional and made sure everything was prepped with plastic which cut down on the dust. Each crew guy had a job and it was like an assembly line. Very neat to watch. The project took 2 days and we are pleased with the outcome, they kept up and made sure to be neat and clean with their work. Just a professional, outstanding, beautiful looking job!! WOW. Laura and Paul :) Royal Oak, MI read more

If I could rate them lower I would... they will rip you off. Do not use them! They are fast talkers and have all the excuses in the book! They took insurance money meant for another company who was also working at my property. They hadn't even submitted a quote to the insurance company but claimed that the adjuster said that they should get that check. My bad for trusting them. There are many more companies out there, so be sure to use a more reputable one than SAS Services. read more

Had roof replaced in July. Crew was in a hurry. They finished in no time they were so excited. They broke boards on my roof and didn't replace them. I had over 48 nails left on the ground I picked up. Had to have them come back to put the lines on the roof straight. They only reason I got them back out then is because they left some of the equipment their by mistake and a separate man had to finish the chimney area. They won't return my calls. The bathroom/kitchen vent pipe shingles are all rusty looking on my new black roof. Looks horrible. The must have put cut the pipe to put new cap on. why wouldn't they prime the pipe. Really not a really big extra job for them to do for a customer. PLUS THEY WON'T SEND MY WARRANTY OR RETURN ANY CALLS. They actually don't even pick up the phone. Only person who does, is the sales rep but he tells you to get a hold of the office. Guess I picked a unrealizable company. read more