Exceptional Service with Integrity and Expertise Dean and the team at Detroit City Sweep exceeded every expectation. From the moment he arrived for the service call, his professionalism, knowledge, and attention to detail were evident. He took the time to thoroughly inspect the chimney, clearly explain the repair recommendations, and answer every question without ever making me feel rushed. What stood out most was Dean's commitment to doing the job right. His workmanship was exceptional, the work area was left spotless, and the entire experience was seamless from start to finish. It's refreshing to find a company that combines technical expertise with genuine customer care. I highly recommend Detroit City Sweep to anyone looking for a trustworthy, knowledgeable, and professional chimney service company. ~ David-Anthony Powell, 20494 Santa Barbara, Detroit read more

The entire team at Detroit city sweep Is awesome. From updating, maintaining and servicing 3 fireplaces in a historic home to helping us vent our kitchen stove in our hearth the entire team from quoting to scheduling to actual work has been wonderful to work with. The first thing I noticed right away is they actually answer their phone when they call so that was already a plus for me. I was able to schedule an estimate quickly and get someone out to help us address our main issue which was our kitchen not venting correctly, in addition to a fireplace that we would soon need because of the cold Detroit winter. As a new homeowner, we did want to make sure that the fireplaces were in good working condition before we actually started using them so we requested a estimate on what the service and maintenance could potentially be for the fireplaces that we had in our house and any recommendations that they would have. The process was very straightforward. They easily walked us through the quote and what was needed and why, in addition to what the current condition of the fireplace was in to what would need to be done and how it would fix the problem as well as what comes after the service what could be expected what they would be able to help us with should we come across any hiccups after the fireplace maintenance and what warranties came with the products that we purchased. We purchased dampers some gas fire logs, and had our fireplaces updated so that we could use them last winter. From there coming this winter, we assumed that we would have to have the fireplaces serviced again because it was a new year, though we only had a handful of fires in the living room fireplace they scheduled the appointment. They were prompt and scheduling, as well as coming out for service and transparent enough to say we haven't used our fireplace enough to fully warrant a cleaning. This was refreshing to see this type of honesty from a contractor. Then we ended up having an issue with the smoke coming into our house on our serviced fireplace. They were able to address solve an analyze, the reasons why the smoke was coming in to our living room, though everything looked up-to-date and ready to go. It was next level problem-solving skills that they would rarely run across because of the unique fireplace that we had in our Historic house. It was very appreciated that they did not just give up and ask us to spend a gazillion dollars to throw money at a problem. I highly recommend Detroit City sweep for the professionalism the availability, and of course, the quality of the work. read more

Detroit City Sweep - Beautiful working fireplace - Chimney Sweeps Near Me - Detroit, Michigan

Had these guys out to replace chimney caps that they had installed 6 years prior. It was to be free under their lifetime cap warranty. They replaced the caps, but then 3 months later they blew off again. I called to have them replaced again, made appointment and they never came. Called again, another appointment, and again no one came. Called a third time and then they said it would be $750 charge and I needed new ceramic crowns or something like that. I said no way and called someone else. Glad I did, because the guy I hired to fix it showed me what Detroit City Sweep did: they installed cheap caps from Home Depot that were an inch too big and then tried to brace them with pieces of scrap wood! That's not just sloppy, it's dangerous. And no, I did not need new ceramic crowns or whatever for $750. Call someone else. read more

Detroit City Sweep - Not just shoddy work, dangerous. - Chimney Sweeps Near Me - Detroit, Michigan

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I apparently went to an old website, booked an appointment for a chimney cleaning and inspection, and it was confirmed. But no one showed up. An hour later, they called me and apologized about the old site, which was no longer supposed to be active. They made me an appointment for the next day, for a price a bit higher than the old website quoted The next day, the technician came promptly. He did a thorough cleaning, and kept the area spotless with a tarp, a vacuum and booties. He then climbed up on the roof and did a thorough inspection. He was extremely cordial, and was done in less than an hour. I will definitely use them again. read more

I must commend the office staff for their professionalism and friendly attitude towards me whatever I called. Note: Good business starts with the office staff! Before I called this company, I had already had 3 other estimates so calling this company was my 4th one. Julian came out to tell us that my chimney didn't need to be rebuilt and I was so relieve. He was able to take care both of my chimneys, along with cleaning and using a light to assess for any damage inside of the chimneys. I was more than pleased with the quality of workmanship and Julian taking his time communicating as to the whys of what was needed. I will be using them for further work because of the quality of work and given a fair and reasonable price. Call Detroit City Sweep because you can't go wrong with them. read more

I would give less than one star if I could. I had a chimney cap installed and less than a month later it fell off into my yard. The cap came with a "lifetime warranty" I contacted DCS to have it reattach. Three times someone was supposed to come out to reattach it and three times no show, no call. I sued in 36th District Court and obtained a default judgment. Now the company is avoiding paying the judgment, but I'm a retired attorney and I will eventually get my money because I know what to do to get DCS to pay.​ read more

Detroit City Sweep did an excellent job on our masonry project. They paid close attention to detail, did a great job matching the existing brick, and the quality of the workmanship was excellent. They were also fairly priced and professional throughout the project. I'm very happy with the results and would definitely recommend Detroit City Sweep to anyone looking for quality masonry work. read more

Detroit City Sweep provided prompt and professional service. It was as easy as pie getting my chimneys cleaned. Highly recommended.

Steven, the owner, gave me heads up on the day of appointment that he was 30 mins away. Courteous, friendly, and professional service. He cleaned our fireplace and made some recommendations for us. We didn't feel rushed. If we had questions, he answered them. The quote we got for fireplace sweep was competitive. For the quality of service, I would hire them again to sweep our fireplace. read more

Our chimney cap was severely deteriorated and needed to be replaced. Detroit City Sweep was quick to respond with a complete proposal for new crown, sill resetting and multiple tuck pointing needed throughout the chimney and hearth. They were patient while we got competitive bids and waited for board approval. Dean was on site doing work as promised the week after receiving the go ahead and deposit. He did a great job and went above and beyond in completing the work by replacing a missing brick on the hearth. Very happy with the workmanship, attention to detail and friendly communication throughout the process. read more

Chimney cap blew off due to a storm in March. Detroit Chimney Sweep was original installer back in 2018 and they came out to re-install in May. Due to weather and some logistic issue, we needed to reschedule twice. The tech came out on Saturday and completed the job. The original cap was reused. read more

I am more than happy with my porch repair and painting job. Dean was very thorough and knowledgeable. Highly recommended

Detroit City Sweep and Dean continues to do great work! Thank you for your professionalism, affordable pricing, and dependable service.

Got a quote for gutter cleaning. Agent was 40 minutes late for the 9am to 1pm appointment. Did a 5 minute or less walk around and provided a quote at $1,000 for the cleaning. Double the next highest quote. Guess they do not want to clean gutters. read more

The absolute best!! Steven and Detroit City Sweep are a blessing! The inspection was thorough, honest, and explained the details of the cleaning and future recommendations in detail. After years of searching and trying many different companies , Detroit Sweep is now my go to! Thank you again. read more

I received wonderful professional services from Pat and Steve. They provided me with a reasonable price for a sweep and damper cap combo replacement, honoring a previous quote. Steve was knowledgable about chimneys and their condition and provided tips and resources for a better heating experience. This is my second time using their services and I plan to utilize them each year and encourage others to do so as well. read more

EXCELLENT SERVICE. They just cleaned a wood burning stove at one house. They also cleaned a fireplace at the other house as well as repaired the flashings around that chimney. I would definitely recommend them. Very professional. read more

Perfectly friendly and reasonable folks, and I didn't hire them so I can't detract stars in good faith, but I'd urge everyone to get multiple quotes for your project. Detroit City Sweep was the most expensive quote we received for our project and it wasn't even a little bit close to the market. Again, nothing against the folks we talked to and I'm sure they do reasonable work, but the quote was crazy enough that I feel compelled to mention it. read more

I telephone this company the Detroit City Sweep and had a great experience with the worker who goes by the named DEAN very informative, knowledgeable, Polite, friendly and will get the job done. So patience I really enjoyed the work he provided to my porch he made my home look extremely good. Thank you team for the hard work that your #1 employees has achieved. I will always be referring this company to everyone I know. Thank yo Michelle read more

Kory was amazing. He was on time courteous and very professional. He was extremely patient with an older customer asking all kinds of questions. I appreciated his knowledge and patience. I was very appreciative of their prompt response. I called on Tuesday and they fit me into their schedule on Wednesday. I highly recommend Detroit City Sweep. read more

Shayna was awesome and explained how everything works with the fireplace She cleaned it and explained how to maintain inside and outside. We really appreciated such a professional approach and her enthusiasm towards her job. It's nice to see someone who cares about their job and the customers read more

I had a problem I needed a new Chimmney liner. Dorian came out diagnosed the problem came back and fixed it. Very knowledgeable , courteous and pleasant person. Totally cleaned up after he finished the work. I will use this company again and again if I ever need help in the future. Thank you this is the type of business and service we need read more

You guys are wonderful! You cleaned our wood stove amazingly. Took out all the bricks and sucked up all the soot. Plus got on the roof and cleaned the cap which was caked with soot. Three times had cleaned never did they clean the cap. Thank you for keeping our house safe. Yous are wonderful read more

Just tried to schedule a chimney cleaning, asking routine questions. According to the front desk person, this company doesn't carry liability or workman's comp insurance. So...you know, if they fall off your chimney and die, you as the property owner are liable. Thanks but no thanks. read more

This company is total scam. I called in Detroit City Sweep company for our fire place problem and set an appointment. The person who came to check on it arrived way later then the appointment time. He came, set down in front of the chimney, only looked at it and his response was "there is nothing wrong with it". Why is it still smoking when I build a fire in the chimney, then? After my random question about dampener, he gave me a quote for changing the dampener cap and a brochure about how to build a fire and left. He never looked from outside nor checked inside for any potential problem. Total amount of time he spent was less than 10 min. and charged for $100. It was a total rip off. These people found an easy way to make money with scamming people. Stay away from these kind of people. read more

Nate came out on 2 separate appointments--1 to clean and inspect the chimney, and the 2nd visit was a follow up on some repairs needed in the firebox. He was prompt, courteous and very knowledgeable about the work that needed to be done during both visits. He finished in a timely manner and cleaned up after. I highly recommend this company and plan to use their services again in the future. read more

I called them out to patch up my leaky chimney, and they did a great job. Everything was handled cleanly and as on-schedule as you can get with this type of job. I would recommend them if you're anywhere in the area. read more

I had a Groupon for them and they were the best company I ever hired as chimney sweeps. Everything was spotless and they referred me to people for a couple of fixes I needed. read more

Support black businesses. I say support qualified businesses! I contacted Detroit City Sweep in the summer of 2018 for concert step replacement and gutter installment. The steps incorrectly installed verified by the City of Detroit, and the gutter was never finished and improperly installed. I have been in contact with this Company about the steps for two years. Total run around. The owner has refused to contact me and also made false promises. He quoted last year," We'll fix the steps for you at no cost to you," well, I already paid. He acts as though it's my fault; he has third party individuals who are not qualified or a license to perform the work that they are hired to perform. Now that's there is a problem with the steps I'm being referred to the worker who installed the steps whom I talk to several times, his behavior was abusive, and he was very angry with the City of Detroit and me. I refuse to have any more contact with this person. I am a black female; therefore, I sure they don't think that they have to stand by the work or the five years guarantee. Quoted one price, and it increased two times. Shame on you. No more recourse, BEWARE!!! Thousands of my hard-earned dollars wasted. If I could give them no stars, I would. read more

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Detroit City Sweep was great. The customer service person was friendly and accommodating of my schedule. They gave me a 3 hour window and showed up during that time. I got a call 30 minutes before they were going to come out so I didn't have to stay home the whole time. The technician (Tekio) was very polite, friendly, efficient. He cleaned up after himself which gives him a 5 star rating even without the cleaning :) Tekio provided some really good insight to improve our fire place and provided options and the cost for each. I would definitely recommend to anyone that needs their fireplace cleaned and inspected. read more

We've used Detroit City Sweep for a few years - 1st for chimney cleaning then masonry work (pointing brickwork throughout the exterior & porch). Chimney work always appeared OK & price was reasonable (relative to other quotes). Pointing was a different story. Bricks separating from the cinder lock backing on our front porch, which they repaired, but a year later, I found they stopped just above the grade - leaving much work undone. When I scraped the dirt away (finding the full extent of the problem), the charged me again - for essentially completing the job from the previous year- then rinsed their tools & dumped excess mortar on the front lawn, killing about a 40 square foot patch of lawn - chunks of mortar dried throughout the lawn, which I had to dig out & replace. I wouldn't care if a little grass was killed, but this was a big patch in a very visible part of the front lawn. Just carelessness or lack off thought about how they were leaving the job site. Would NOT use them again. read more

WOW! I called this company & had an appointment for Saturday & the tech ended up calling an hour/half early asking if he could come and put the estimate in my mailbox. My husband & I were not home due to him coming so much earlier but planned to be at the scheduled time. His estimate was &475 for 2 flues. I called Monday morning to enquirer about the 2 flues & was told the guy would check again. He just left my home after putting up 2 chimney caps telling me one of them was a "dummy" to enhance the home. In other words, had I not enquired I wold have paid $250 for a cap that WAS NOT NECESSARY AND PUT OVER A BLOCK OF CEMENT. The technician became visibly nervous when I questioned this quickly trying to say he told me. He was shaking & upset. I had him call his boss and taped everything. He then reduced the price to $200 after telling him I'm calling the media. As the tech was leaving he then threatened to get me as one of his family members was a policeman and he's going to send him here. He said this twice. I called the company to tell them this & the lady answering the phone basically tried to imply I'm lying because I'm upset at being threatened by her coworker. Scary stuff with this company. Not only dishonest but this man threatened my safety because I called him out for trying to scam me. I would not recommend this company to anyone. Bad business! Boy. The lies from this companies response correlate with how desperate they are to protect their corrupt business. To the public... please do not use these people for a chimney service! read more

Detroit City Sweep - Chimney Sweeps Near Me - Detroit, Michigan

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I reached out to the company to schedule an appointment to receive an estimate for a minor gutter repair. I was given a 4-hour time block for the technician to arrive. He didn't. I called the company and was told that he had car difficulties en route. He also recently switched phone providers and was therefore unable to contact me or the company in order to communicate the delay. They were apologetic, so I rescheduled for the next day. The technician did arrive and apparently surveyed the area and left. I say "apparently" because he was there for ~2 minutes. I was told I would receive an estimate. Three days later, no estimate. I called for the last time to get an update (I was hoping that my email address had been incorrectly captured and they had indeed tried to email me). It wasn't and they didn't. I informed the representative that I no longer needed an estimate because I was dubious that they could keep any commitments. Your miles may vary, but this was an incredibly frustrating experience, and I would not recommend this company. read more

I write this review feeling very frustrated and disappointed but will try to keep my emotions out of it. My initial experience with DCS was really positive. We purchased a new home in Pleasant Ridge and had DCS come out to do an assessment of the chimney and fireplace. They were prompt, courteous and cost competitive. We received a detailed report costing out the necessary repairs and the technician took time to explain what was needed. The trouble began when I attempted to have the work done. The same technician (from the inspection) came out to start the work. Over an hour later he came to the door to tell me that far more substantial work was needed, he couldn't do it that day, and that I would need scaffolding to do any of the work. To be clear I was told the scaffolding was needed to do not only the original work but also the new work (completely replacing the limestone cap). Feeling frustrated I called back to schedule the new work. It took several calls to get accurate pricing for the cost of the scaffolding and custom limestone cap. I was told the technician would arrive between 11am and 1pm. At 11:12 the technician called to ask whether or not the scaffolding had arrived yet. I told him "no". He said he would call to see where it was and hung up. At 12:59 pm I called the main line to inquire where the crew was. I was placed on hold and then told the crew would not arrive at all. The reason given was weather (i'll return to that). I asked to speak to the owner. The owner apologized but reiterated the same reason for rescheduling, safety and weather. They acknowledged they should have called me much earlier but offered no solution or compensation beyond rescheduling. From my perspective this adds up to a really bad experience. Everyone makes mistakes and i like to think i'm a pretty flexible guy. However, I've now taken 3 days off from work to get this done and it's not done. I have a background in the real estate and construction and it's a big red flag for me when a company rebids a job once hired, especially when it's the same crew that did the initial estimate. A reputable firm should always stand behind their bids or try to work with an owner when they have made a mistake in the bid out of courtesy. On the scheduling, I have no way to prove i'm being lied to or that they made a mistake in scheduling. All i can do is provide facts that lead me to that conclusion. Others can interpret them as they wish. OSHA standards for 2nd story scaffolding work seem to be set at no more than 40 MPH although there is comment on the safety at 25 MPH (see https://www.osha.gov/laws-regs/federalregister/1996-08-30-1). At 1:09 pm the maximum sustained wind at my home was 17 MPH (see below). The wind had remained constant all day at that speed or below. Perhaps they have some internal policy far below the OSHA standard but they should have disclosed that. More strange being that the inspection was performed on a day where the maximum sustained gusts were 20 mph and averaged 15 mph. That inspection was performed on a ladder so one would think if you cant work on scaffolding at 17 mph, 20 on a ladder would be a no go. Again, maybe it was the wind but i think it's more likely they made a mistake in scheduling for the scaffolding and didn't want to admit it. As i said, i'm disappointed. We go out of our way to support local businesses especially those based in Detroit (I believe they are Detroit based but can't be certain). Things started out great but i'm leaving this experience feeling frustrated and lied to. If they had simply said "you know what, we screwed up and we're going to make it right" that would have been enough for me. Instead I got excuses and placing the blame on the technician who wasn't on the phone. It's just not the way to run a business and a pity because our community is tight nit and referrals mean everything. I know this review will come off as petty and is overkill on the detail. However, i think Yelp is used far too often to abuse small businesses unfairly. It only seems fair that if I'm going to leave a review that could negatively impact someone's livelihood, i should stand behind it with facts and evidence instead of ranting and raving. read more

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Tech came out to sweep an incinerator chimney and said it didn't need an actual sweeping, so just vacuumed out the bottom but still charged us full price. He also charged an extra $100 for "animal removal" to shovel out a few bird bones using tools and a garbage bag we provided since he didn't have any with him. He left the very heavy bag of trash/debris behind for us to dispose of. Office called to see how the service was and I explained the above. They said they'd call back to let me know how they'd remedy the situation but of course never have. Complete waste of money, not recommended. read more

These guys are great. Professional responsive. We had a problem with putting a lining in our chimney after our water heater broke-The company would not put in a water heater until we got the liner in John and Steve came out on New Year's Day and worked for three hours at our house. Someone had left a hammer in our chimney flue so they had to knock all of that out!! They were great and hard-working. I absolutely recommend them!!! read more

The 2 gentlemen that came to the house were efficient and fast. They preformed all work cleanly. Will use this company again and again and will suggest it to anyone looking for fireplace cleaning/repair. read more

I called this company and scheduled a chimney evaluation and cleaning. They sent me a young man named Adam who came very prepared and worked diligently and took very good care of my uncle's chimney. I knew my uncle's water heater liner may be collapsed but wasn't sure. Adam confirmed it and I scheduled for them to come out and fix it. They called me to keep me updated on their timing and when the crew arrived, they were extremely young but very knowledgeable. It's the same feeling you get when you see doctors who barely look old enough to vote...They needed extra parts and their boss Steven came with another helper. The liner was replaced, the place was cleaned up and he stayed for hours, late on a Friday night with a smile and a professional behavior. They went above and beyond and did more than expected by making sure there was no CO2 leaking anymore, sealing all the ducts to each other and even replacing ducts to another appliance! I highly recommend this company! Steven and Adam, you rock!!!!! read more

We've been customers for 4 years now and they've been great! We've never had a no show or not showing up in the time frame we were given. Staff is always professional and courteous. We'd highly recommend them to any family or friends, as well. read more

I generally trust a few five star reviews and decided to give this place a shot. Great decision. Dan came out an hour after his call time, only because he had been in an accident earlier in the day and had to have his van's window replaced. At no point was he snappy or rude even though his day was clearly ruined to an extent. He was the most polite and courteous technician I've spoken with. Did the job, did it fast, and was clean about the whole thing (which is incredibly hard to do). Thanks DCS! I'll be calling again. read more