I am super picky about where I go for my nails, so when it was suggested to try Mahwah Nails…read more JoAnne is super talented with designs (I come up with challenging ideas,) she's always gone above and beyond and is one of the most talented artists i've ever met! I totally get a spa pedicure with Jenny who may be tiny but her massage will melt you! everyone is super talented, the shop is clean, and everyone is so kind! I can't give more stars but works if I could

I was really disappointed with my recent gel manicure. The polish started chipping just two days…read moreafter my appointment, which is frustrating enough, but the colors are also uneven. It looked like the polish was either old or not mixed properly. My nail tech was friendly and kind as she usually is, I've gone to her several times. But once her next client arrived, she rushed through the rest of my appointment. There was a nick in the polish in my left hand, so she quickly tried to fix it with more polish butIt seems like the polish wasn't cured properly, resulting in bubbling and peeling.

Had my nails done today by Sophie, beautifully done and she is very meticulous. Will be going backread more

I've been here a few times now and it's always a good experience. Everyone who works here is…read moreefficient, kind and does a great job on my nails. My gel manicure lasts for weeks and I've gotten several compliments. The price is a fair value - I've paid more elsewhere for a manicure that wasn't nearly as beautiful or lasting as what I get at Stella Nails. I've brought my elderly mother here. She has dementia and mobility issues and tends to have anxiety in public situations. They treated her so respectfully that she felt instantly at ease. And she was thrilled with her pretty nails.

Gel pedicure Rosie did a terrible job. I spoke to the…read moremanager and he could've cared less. He didn't want to get in the middle of it. I have gone there many times and this is the first time I left so very unhappy. The manager or owner did not try to do anything to make it a more pleasant experience. I feel you go to have a manicure or pedicure and you should leave feeling rested, not aggravated and unhappy when you leave. I left the salon the way I walked in. My nails did not look any different.

I came in to get my gel set off and asked for a regular manicure. After being sat across the room…read morefrom my mom (they always separate you from who you came in with here unless you ask), the nail tech asked what color I wanted. I told her I wanted light pink. I began to get worried when the tech never brought me the book of nail colors to choose from, but figured maybe she would have me choose later on. I am a very non confrontational person and did not want to make a fuss about anything--I figured whatever color I got would be better than I could do at home. Wrong. The nail tech finished prepping my nails and removing the gel polish and proceeded to pull out the polish used for French tip manicures (which I didn't even realize until after the second coat--she put on the first coat and it was looking pretty sheer, but I thought it would be better with the second coat). After the second coat it arguably looked worse. The nails were bubbly and messy, with some of my nails having pools of polish on the sides. We ended up showing the owner who said "the sheer colors usually turn out like that." It was obvious that we were not happy with how my nails turned out, yet he didn't say anything else. Not once did I ask for the sheer color, nor did he notice (in his very quick glance) the bubbly, messy look of my nails. I could have done a better job. His lack of customer service was astounding. And, to top it all off, my mom's nails chipped horribly only one day after getting them done! I repainted them myself the day after. It appears that unless you're getting gel nails, this salon does not care about giving you a quality manicure. I will never return to this salon.

Great nail salon in Interstate Mall in Ramsey. Women love this place. Nice ambiance and great…read morestaff.

Just to be clear I don't even want to give it a star but I have to in order to write a review!!!!…read more Again, the man at the counter was rude and unprofessional. Just read the review from June 9th--it describes the same behavior I experienced. I paid $10 extra for a cat-eye design, and the photo clearly shows that it does not look like a cat eye. When I went back and politely explained that this wasn't what I had asked for, instead of apologizing or trying to make it right, he became defensive and told me I would have to pay even more for a polish change. What is most disappointing is that he continues to respond to customers by arguing and making excuses instead of taking responsibility when the salon fails to provide the service that was requested. A professional response would have been a simple apology, a refund of the $10 charged for the cat-eye design, and an offer to correct the mistake without charging me again. Good customer service means listening to your customers, acknowledging when something wasn't done correctly, and making it right. Instead, I was met with a defensive, rude attitude and told to pay more to fix the salon's mistake. Based on my experience, I cannot recommend this salon.

Excellent customer care!!! They their time and do wonderful work. I enjoy my pedi's!!!read more

I have been a customer of Suffern Nails since they opened the business Over 15 years ago. I was…read moreformerly with their predecessor. The first time I met the owner, Kathy, she has treated me like family. Although I do not have weekly manicures or pedicures as I am retired, I am treated the same as any steady weekly customer. All of the operators know my first name, and I have never had an unsatisfactory experience, nor any type of infection, since I became their customer.

I love going to get my nails and my pedicures done there!! Everyone is so nice and they are always…read moreon time!! They never take walk in customers before the customers that have scheduled appointments!! Highly recommended!!

Omg Had someone new give me massage today…read more Jessica was awesome. I left feeling like jello. Really helped to relieve soreness and discomfort I woke up with

I have been coming here for a few years and absolutely love them! So much so that after my office…read moreclosed and now work from home, I still make the 30 min drive to get my nails done. I have had manicures, pedicures and waxing. Entire staff is friendly and welcoming. Environment is relaxing and quiet. Recently had my nails done for the wedding and Cindy did an amazing job. Highly recommend.

Absolutely a great place for manicures & pedicures. They have SNS powder, gel and regular…read moremanicures. The owner Kay is so very nice as are all the employees!

Terrible service! The work was sloppy and extremely slow. They made my nails uneven in both length…read moreand shape. Very disappointing experience!

Terrible ,ade an appointment and arrangements for my family…read moreso I can go have some self care They made me wait a half hour and asked how much longer it will still take there were clearly people who walked in after us and she said another thirty ,minutes I had to leave without getting anything done Dishonest and don't keep their word

I went back to the nail salon twice since my initial visit and both times my manicure/pedicure was…read morehorrible!!! Both times it was rushed and looked like a 5 year old painted my nails and toes. I wish I had taken photos where the polish ran into my cuticle, they missed spots on my nails, they barely cleaned up my cuticles and the polish was applied streaky. I don't know if these ladies are straight out of training, but to put it mildly "they suck and need more training. It was an awful experience!!!! Another thing I noticed which may be language barrier issue is the ladies are not friendly at all. When I am paying for a service like a nail salon I'm willing to "try-out" other people but unfortunately those 2 experiences, after my initial good experience made me decide to no longer spend my money there. Strangely after I had the good manicure with Miriam I never saw her again. My best recommendation if you go there is to ask for Miriam. Maybe she was off when I went there or worked later in the day. If this salon continues to operate this way I doubt they will be in business very long.